市场调查报告书
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1390462
2023-2028 年按组件、业务功能、企业规模、垂直行业和地区分類的自动化即服务市场报告Automation as a Service Market Report by Component, Business Function, Enterprise Size, Vertical, and Region 2023-2028 |
2022年,全球自动化即服务市场规模达到60亿美元。展望未来, IMARC Group预计到2028年市场规模将达到253亿美元,2022-2028年复合年增长率(CAGR)为27.10%。提高营运效率和大幅节省成本的需求日益增长,对数位工具和解决方案的需求不断增长,以及人工智慧 (AI) 和机器学习 (ML) 等先进技术的整合以提高效率是一些主要因素推动市场。
自动化即服务 (AaaS) 是一种基于云端的解决方案,可让企业透过各种任务和工作流程的自动化来简化和最佳化其流程。它依靠人工智慧 (AI)、机器学习 (ML) 和机器人流程自动化 (RPA) 等先进技术,有效处理不同部门和职能之间的重复且耗时的任务。除此之外,它还提供了一种经济高效且可扩展的自动化方法,使组织能够消除手动干预、减少错误并提高生产力。
目前,AaaS 的采用率不断上升,因为它提供了根据特定业务需求客製化自动化解决方案的灵活性,正在支持市场的成长。除此之外,AaaS 的使用不断增加,因为它使公司能够专注于更高价值的活动,提高竞争力,并获得更快、更准确的结果,正在加强市场成长。此外,由于全球远距工作文化的兴起,对 AaaS 的需求不断增长,对市场产生了积极影响。除此之外,AaaS 的采用率不断上升,因为它可以透过优化流程减少纸张使用、能源消耗和碳排放,从而为永续发展做出贡献,这为行业投资者提供了利润丰厚的成长机会。此外,人们越来越关注增强安全性以避免网路威胁,这也促进了市场的成长。与此一致的是,全球 AaaS 供应商数量的增加正在推动市场成长。
提高营运效率的需求日益增长
AaaS 的采用率不断上升,因为它可以提高营运效率并为各个行业节省大量成本,从而促进了市场的成长。此外,它还可以轻鬆地自动执行重复且耗时的任务,从而减少对体力劳动的依赖。这不仅可以最大限度地减少人为错误,还可以显着加快任务完成速度。因此,组织可以优化资源分配,将员工分配给更具策略性的任务,并最终实现更高水准的生产力。除此之外,AaaS 解决方案通常采用即用即付或订阅模式运行,无需对基础设施或软体进行大量前期投资,这提供了良好的市场前景。这种经济高效的方法使各种规模的企业都能获得先进的自动化功能,而不会增加预算。
对数位工具和解决方案的需求不断增长
由于多个行业对数位工具和解决方案的需求不断增长,AaaS 的采用率不断上升,推动了市场的成长。与此相适应,各种企业正在实现营运现代化并采用数位技术。他们需要能够与其不断发展的工作流程无缝整合的工具和解决方案。除此之外,AaaS 透过提供补充数位计画的自动化功能,完美地实现了这一目标。此外,AaaS 允许组织实现从客户服务到供应链管理等各个方面的营运自动化。这种整合不仅提高了效率,还增强了客户体验并促进数据驱动的决策。
融合先进技术,提升效率
将人工智慧 (AI)、机器学习 (ML) 和机器人流程自动化 (RPA) 等先进技术整合到 AaaS 中以提高效率,正在加强市场的成长。据此,它们允许 AaaS 供应商提供先进的自动化解决方案。除此之外,人工智慧和机器学习演算法允许 AaaS 平台从资料中学习并适应不断变化的环境,使自动化更加智慧和适应性强。另一方面,RPA 专注于自动化基于规则的重复性任务,以提高效率,这提供了积极的市场前景。此外,这些技术进步使 AaaS 对于寻求在不断发展的业务环境中保持竞争力的组织来说成为有吸引力的选择。
IMARC Group提供了对市场报告各细分市场主要趋势的分析,以及 2023 年至 2028 年全球、区域和国家层面的预测。我们的报告根据组件、业务功能、企业规模和垂直领域对市场进行了分类。
解决方案
服务
解决方案占据大部分市场份额
该报告根据组成部分提供了详细的市场细分和分析。这包括解决方案和服务。根据该报告,解决方案代表了最大的部分。 AaaS 解决方案包含广泛的自动化功能,包括机器人流程自动化 (RPA)、人工智慧 (AI)、机器学习 (ML) 和各种工作流程自动化工具。它旨在满足特定的业务需求,使组织能够有效地自动化任务和流程。它提供预先建置的自动化模板和可自订的工作流程,使企业可以更轻鬆地实现自动化,而无需进行大量的编码或开发工作。它允许组织跨部门自动化任务,从财务和人力资源 (HR) 到客户服务和供应链管理。
资讯科技
销售和行销
营运
金融
人力资源
其他的
金融业占最大
报告还根据业务功能对市场进行了详细的细分和分析。这包括资讯科技、销售和行销、营运、财务、人力资源等。报告显示,金融占据了最大的市场份额。财务是指组织内财务流程和职能的自动化。它涉及使用 AaaS 解决方案来简化和优化财务任务,例如会计、发票、预算和财务报告。为财务职能量身定制的 AaaS 解决方案可以高精度、高效地处理重复性、资料密集的财务操作。透过自动化财务流程,企业可以大幅减少人工工作、最大限度地减少错误并提高对财务法规的合规性。金融领域的 AaaS 解决方案通常与现有的会计系统和软体集成,使财务部门的自动化更加顺畅。
大型企业
中小企业
大型企业代表主导细分市场
该报告根据企业规模对市场进行了详细的细分和分析。这包括大型企业和中小企业。报告称,大型企业占最大部分。大型企业通常被定义为拥有大量劳动力和广泛业务的组织。这些组织通常拥有复杂且多样化的业务流程,可以从自动化中受益匪浅。为大型企业量身定制的 AaaS 解决方案旨在解决其营运的规模和复杂性。它们提供可扩展性,使这些组织能够实现跨不同部门的广泛功能的自动化,例如财务、人力资源 (HR)、供应链和客户服务。大型企业利用 AaaS 来提高营运效率、降低成本并加速决策流程。
BFSI
电信和资讯技术
零售和消费品
医疗保健和生命科学
製造业
其他的
BFSI 在市场上表现出明显的主导地位
报告还提供了基于垂直市场的详细细分和分析。这包括 BFSI、电信和 IT、零售和消费品、医疗保健和生命科学、製造业等。报告显示,BFSI 占据最大的市场份额。专为 BFSI 量身定制的 AaaS 解决方案提供自动化功能,可满足银行、投资公司和保险公司等金融机构的特定需求和挑战。它们在自动化关键流程(例如客户入职、贷款发放、诈欺检测和索赔处理)方面发挥着至关重要的作用。这些解决方案简化了严格财务法规的合规性,增强了安全措施,并透过减少处理时间来改善客户体验。它们有助于提高营运效率、降低营运成本并改善风险管理。
北美洲
美国
加拿大
亚太
中国
日本
印度
韩国
澳洲
印尼
其他的
欧洲
德国
法国
英国
义大利
西班牙
俄罗斯
其他的
拉丁美洲
巴西
墨西哥
其他的
中东和非洲
北美市场领先,占据最大的自动化即服务市场份额
市场研究报告还对所有主要区域市场进行了全面分析,其中包括北美(美国和加拿大);亚太地区(中国、日本、印度、韩国、澳洲、印尼等);欧洲(德国、法国、英国、义大利、西班牙、俄罗斯等);拉丁美洲(巴西、墨西哥等);以及中东和非洲。报告称,北美占据最大的市场份额。
由于主要 AaaS 供应商和技术创新者的存在,北美占据了最大的市场份额。此外,自动化的日益普及,特别是在金融和医疗保健等行业,正在加强该地区市场的成长。除此之外,对简化营运和降低业务成本不断增长的需求提供了积极的市场前景。与此一致的是,对资料安全日益增长的需求正在支持北美地区市场的成长。
一些参与者正在不断创新,开发更先进、更智慧的自动化解决方案。他们正在投资研发 (R&D) 活动来增强他们的产品,整合人工智慧 (AI)、机器学习 (ML) 和机器人流程自动化 (RPA) 功能,使他们的解决方案更加智慧、适应性更强。此外,主要製造商正在与客户密切合作,根据特定业务需求客製化解决方案。它们确保与现有系统和流程的无缝集成,使组织更容易采用和实施自动化。除此之外,主要参与者透过投资先进的安全措施来保护敏感资料,从而优先考虑资料安全和遵守行业法规。
自动化无所不在公司
蓝棱镜有限公司
HCL科技有限公司
惠普企业开发有限公司
国际商业机器公司
科法克斯公司
微软公司
好的
佩加系统公司
UiPath
(请注意,这只是关键参与者的部分列表,报告中提供了完整列表。)
2020 年,印度微软公司发布了 Microsoft Power Automate Desktop,这是一种基于桌面的新型机器人流程自动化 (RPA) 创作解决方案,可为组织中的每个人扩展低程式码自动化功能。它使编码人员和非编码人员能够跨桌面和 Web 应用程式自动化流程和任务。
2023 年,Automation Anywhere 与 Google Cloud 合作,将生成式人工智慧 (AI) 和智慧自动化结合在一起,加速 AI 在企业中的采用。
2020 年,领先的企业机器人流程自动化 (RPA) 软体公司 UiPath 宣布增强其业务合作伙伴计划,使世界各地的组织能够利用超自动化的力量。
The global automation as a service market size reached US$ 6.0 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 25.3 Billion by 2028, exhibiting a growth rate (CAGR) of 27.10% during 2022-2028. The growing need to enhance operational efficiency and deliver substantial cost savings, rising demand for digital tools and solutions, and integration of advanced technologies, such as artificial intelligence (AI) and machine learning (ML), to enhance efficiency are some of the major factors propelling the market.
Automation as a service (AaaS) is a cloud-based solution that offers businesses the ability to streamline and optimize their processes through the automation of various tasks and workflows. It relies on advanced technologies, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to efficiently handle repetitive and time-consuming tasks across different departments and functions. Besides this, it provides a cost-effective and scalable approach to automation that allows organizations to eliminate manual interventions, reduce errors, and enhance productivity.
At present, the rising adoption of AaaS, as it offers flexibility to customize automation solutions according to specific business needs, is supporting the growth of the market. Besides this, the increasing employment of AaaS, as it allows companies to focus on higher-value activities, boost competitiveness, and achieve faster and more accurate results, is strengthening the market growth. Additionally, the growing demand for AaaS due to the increasing remote work culture across the globe is positively influencing the market. Apart from this, the rising adoption of AaaS, as it can contribute to sustainability efforts by reducing paper usage, energy consumption, and carbon emissions through optimized processes is offering lucrative growth opportunities to industry investors. Furthermore, the increasing focus on enhanced safety to avoid cyber threats is bolstering the market growth. In line with this, the rising number of AaaS providers around the world is propelling the market growth.
Growing need to enhance operational efficiency
The rising adoption of AaaS, as it can enhance operational efficiency and deliver substantial cost savings to various industries, is contributing to the market growth. In addition, it easily automates repetitive and time-consuming tasks, which reduces the reliance on manual labor. This not only minimizes human errors but also significantly accelerates task completion. As a result, organizations can optimize resource allocation, allocate their workforce to more strategic tasks, and ultimately achieve higher levels of productivity. Apart from this, AaaS solutions often operate on a pay-as-you-go or subscription model that eliminates the need for large upfront investments in infrastructure or software, which is offering a favorable market outlook. This cost-effective approach enables businesses of all sizes to access advanced automation capabilities without straining their budgets.
Increasing demand for digital tools and solutions
The rising adoption of AaaS due to the increasing demand for digital tools and solutions in several industries is propelling the growth of the market. In line with this, various businesses are modernizing their operations and adapting digital technologies. They require tools and solutions that can seamlessly integrate with their evolving workflows. Apart from this, AaaS aligns perfectly with this objective by offering automation capabilities that complement digital initiatives. In addition, AaaS allows organizations to automate various aspects of their operations, from customer service to supply chain management. This integration not only improves efficiency but also enhances customer experiences and facilitates data-driven decision-making.
Integration of advanced technologies to enhance efficiency
The integration of advanced technologies, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), in AaaS to enhance efficiency is strengthening the growth of the market. In line with this, they allow AaaS providers to offer advanced automation solutions. Apart from this, AI and ML algorithms allow AaaS platforms to learn from data and adapt to changing circumstances, making automation more intelligent and adaptable. On the other hand, RPA specializes in automating rule-based and repetitive tasks that enhance efficiency, which is offering a positive market outlook. Furthermore, these technological advancements make AaaS an attractive choice for organizations seeking to stay competitive in an ever-evolving business landscape.
IMARC Group provides an analysis of the key trends in each segment of the market report, along with forecasts at the global, regional, and country levels from 2023-2028. Our report has categorized the market based on component, business function, enterprise size, and vertical.
Solution
Services
Solution accounts for the majority of the market share
The report has provided a detailed breakup and analysis of the market based on the component. This includes solution and services. According to the report, solution represented the largest segment. AaaS solution comprises a wide array of automation capabilities, including robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), and various workflow automation tools. It is designed to cater to specific business needs, enabling organizations to automate tasks and processes efficiently. It provides pre-built automation templates and customizable workflows, which makes it easier for businesses to implement automation without extensive coding or development efforts. It allows organizations to automate tasks across departments, from finance and human resource (HR) to customer service and supply chain management.
Information Technology
Sales and Marketing
Operations
Finance
Human Resource
Others
Finance holds the largest share in the industry
A detailed breakup and analysis of the market based on the business function has also been provided in the report. This includes information technology, sales and marketing, operations, finance, human resource, and others. According to the report, finance accounted for the largest market share. Finance refers to the automation of financial processes and functions within an organization. It involves the use of AaaS solutions to streamline and optimize financial tasks, such as accounting, invoicing, budgeting, and financial reporting. AaaS solutions tailored for finance functions can handle repetitive and data-intensive financial operations with a high degree of accuracy and efficiency. By automating financial processes, businesses can significantly reduce manual effort, minimize errors, and improve compliance with financial regulations. AaaS solutions in finance often integrate with existing accounting systems and software that makes automation smoother for finance departments.
Large Enterprises
Small and Medium Enterprises
Large enterprises represent the leading market segment
The report has provided a detailed breakup and analysis of the market based on the enterprise size. This includes large enterprises and small and medium enterprises. According to the report, large enterprises represented the largest segment. Large enterprises typically defined as organizations with a substantial workforce and extensive operations. These organizations often have complex and diverse business processes that can greatly benefit from automation. AaaS solutions tailored for large enterprises are designed to address the scale and complexity of their operations. They offer scalability, allowing these organizations to automate a wide range of functions across various departments, such as finance, human resource (HR), supply chain, and customer service. Large enterprises leverage AaaS to enhance operational efficiency, reduce costs, and accelerate decision-making processes.
BFSI
Telecom and IT
Retail and Consumer Goods
Healthcare and Life Sciences
Manufacturing
Others
BFSI exhibits a clear dominance in the market
A detailed breakup and analysis of the market based on the vertical has also been provided in the report. This includes BFSI, telecom and IT, retail and consumer goods, healthcare and life sciences, manufacturing, and others. According to the report, BFSI accounted for the largest market share. AaaS solutions tailored for BFSI offer automation capabilities that address the specific needs and challenges of financial institutions, including banks, investment firms, and insurance companies. They play a crucial role in automating critical processes, such as customer onboarding, loan origination, fraud detection, and claims processing. These solutions streamline compliance with stringent financial regulations, enhance security measures, and improve customer experiences by reducing processing times. They assist in increasing operational efficiency, reducing operational costs, and improving risk management.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America leads the market, accounting for the largest automation as a service market share
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.
North America held the biggest market share due to the presence of major AaaS providers and technology innovators. In addition, the rising adoption of automation, particularly in industries like finance and healthcare is strengthening the growth of the market in the region. Besides this, the growing demand to streamline operations and reduce costs in a business is offering a positive market outlook. In line with this, the increasing need for data security is supporting the growth of the market in the North America region.
Several players are continually innovating to develop more advanced and intelligent automation solutions. They are investing in research and development (R&D) activities to enhance their offerings, incorporating artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) capabilities to make their solutions smarter and more adaptable. In addition, major manufacturers are working closely with clients to customize their solutions to specific business needs. They ensure seamless integration with existing systems and processes, making it easier for organizations to adopt and implement automation. Apart from this, key players are prioritizing data security and compliance with industry regulations by investing in advanced security measures to protect sensitive data.
Automation Anywhere Inc.
Blue Prism Limited
HCL Technologies Limited
Hewlett Packard Enterprise Development LP
International Business Machines Corporation
Kofax Inc.
Microsoft Corporation
NICE
Pegasystems Inc.
UiPath
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
In 2020, Microsoft Corporation in India announced Microsoft Power Automate Desktop, a new desktop-based robotic process automate (RPA) authoring solution that expands low-code automation capabilities for everyone in an organization. It enables coders and non-coders alike to automate processes and tasks across desktop and web applications.
In 2023, Automation Anywhere partnered with Google Cloud to bring together generative artificial intelligence (AI) and intelligent automation and accelerate the adoption of AI in enterprises.
In 2020, UiPath, the leading enterprise Robotic Process Automation (RPA) software company, announced enhancements to its Business Partner Program to enable organizations around the world to leverage the power of hyperautomation.