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市场调查报告书
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AaaS（自动化即服务）：市场占有率分析、产业趋势/统计、成长预测（2024-2029）

Automation-as-a-Service - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

2024年，全球AaaS（自动化即服务）市场规模将达到83.9亿美元，并在2024-2029年预测期内以27.75%的复合年增长率增长，到2029年将达到285.8亿美元。预计这一数字将达到。

AaaS（自动化即服务）- 市场

推动所研究市场成长的关键原因包括所有最终用户领域对自动化的接受程度不断提高、云端运算范围的扩大以及物联网设备数量的增加。预计未来几年对医疗保健服务的需求将会增加。随着大多数国家的医疗保健基础设施不断发展并能够管理大量患者资料，包括入院和患者病历的许多业务都需要自动化。

人工智慧（AI）、机器学习、云端运算和物联网（IoT）等新技术的快速发展及其在企业中的广泛使用，促进了自动化即服务（AaaS）业务的显着扩展。 ）。摩根士丹利预计，到 2050 年，人工智慧业务收入预计将达到 1 兆美元，并有望直接影响 AaaS 市场。随着企业探索加速价值实现的部署选项，云端基础的解决方案的采用预计将迅速增加。随着数位劳动力的成长，公司正在投资私有云端云或公共云端，以实现集中且难以自动化的流程的自动化。

业务流程自动化着重于自动化日常 IT 程序和业务服务，以提高生产力、减少支出并维持平稳营运。 BPA 在整个组织中有多种常见用途，包括当公司准备将其基础设施迁移到云端、增强业务连续性和增强公司流程时。由以下因素产生。例如，欧洲大型保险公司忠利保险公司(Generali)从手动操作转向自动化业务操作，节省了时间和金钱。可重复的步骤可节省高达 90% 的成本，并将执行困难任务所需的时间减少 50%。

随着企业寻求能够更快获得收益的部署选项，云端解决方案的采用将很快显着成长。公司投资私有云端云或公共云端，是因为他们在发展数位化劳动力以实现任务自动化时需要灵活的部署和授权选择。因此，大多数市场相关人员主要关注云端基础的解决方案。 Amperity 是一家成立于 2022 年的新公司，提供企业资料平台，将碎片化的消费者资料转化为创新的云端体验。

由于资料遗失的可能性，资料安全和隐私是企业的重要因素。如果不支付赎金来恢復资料的解密金钥，AlienBot、Wannacry、Cryptojackling、Fireball、Zeus 等新案例将带来资料遗失的威胁。这些威胁包括垃圾邮件、可移动磁碟机、潜在有害软体、可疑网站等。名为 Clop 的最新恶意软体已封锁 600 多个 Windows 进程。因此，许多组织现在正在将安全性纳入其计划中，以节省成本、保护资料并降低攻击风险。

COVID-19感染疾病加速并再次强调了全球对自动化的需求。云端原生机器人、智慧资料撷取和流程发现机器人在各个产业中都有所增加。人们迫切希望透过自动化来简化任务并减少开支，自动化软体供应商报告的使用率很高，从 60% 到 95%。

AaaS（自动化即服务）市场趋势

BFSI预计持有主要股份

BFSI 等客户服务产业越来越多地采用虚拟助理和机器人，进一步扩大了所研究的市场成长。银行业参与者众多，业界竞争激烈。激烈的竞争迫使公司实施具有成本效益的解决方案以保持优势。

流程的透明度、改进的客户服务、入职流程的优化、资料完整性、正确遵守各个执法机构法规的能力以及整个银行和金融部门的资料主导性质。这些是一些促成因素。使用机器人自动化流程促进 BFSI 市场的成长。

由于 BFSI 在业务应用过程中的自动化采用率很高，因此成为所研究市场的主要采用者和投资者之一。自动提款机、票据存款机和现金存款机是自动化解决方案在该领域的一些早期应用。为了未来的成功，BFSI 的 RPA 数位自动化浪潮需要受到监管。

Tangentia 是加拿大顶级自动化服务供应商之一，将于 2022 年 7 月协助银行和金融业利用 RPA 和 AI。 TiA Core AI 采用机器学习、自然语言处理、电脑视觉、深度学习和 RPA 等创新技术建构。 TiA Core AI 为任务挖掘工具市场领导Soroco 提供协助处理客户资料的服务。该组织认识到创新和自动化对于满足 BFSI 客户的高服务需求的重要性，因此使用 TiA Core AI 进行资料库安装。

2022 年 7 月，印度领先的私人保险公司之一的 Bajaj Allianz General Insurance Company 推出了 Amazon Textract，这是一项机器学习 (ML) 服务，可自动从扫描文件中提取文字、手写内容和资料，用于自动化保险流程。这使得 Bajaj Aliens 能够缩短交货时间并提高客户满意度。

预计北美将占据主要份额

由于领先的 IT 公司的存在以及大多数顶级供应美国的所在地，北美是所研究市场的最大贡献者和投资者之一。此外，该国对本土新兴企业的股权投资激增，为该行业带来了创新。例如，美国钢铁公司和卡内基铸造厂正在製定策略，以加速和扩大由先进机器人技术和人工智慧(AI) 驱动的工业自动化，涉及先进製造、工业机器人、整合系统、自主移动、语音分析等领域。伙伴关係。

在实施方面，美国目前在自动化即服务业务中占据主导地位，而该领域的需求正在增加。全球大部分人工智慧技术支出仅由美国吸收。美国是世界上联繫最紧密的国家之一，大约 85% 的公民访问互联网，为该国自动化即服务的扩张做出了贡献。

此外，美国拥有强大的基于物联网的互联设备整合度，每秒钟都会产生大量数位资料。埃森哲、IBM、微软等主要IT和云端基础企业也集中在全国各地。多个金融和技术领域对自动化日益增长的需求也对该行业产生了重大影响。

除了製造业等核心产业外，其他产业自动化程度的提高正在进一步扩大该地区的市场覆盖范围。 2022 年 6 月，赛普拉斯宣布推出一款一体化测试自动化平台，用于整合自动化测试并将其转变为持续测试。 Celtra Creative Automation (CA) for Marketing 是一种製作自动化解决方案，适合希望简化整个製作工作流程中的创新流程和协作的公司。据该公司称，Spotify 和阿迪达斯转向创新自动化来解决各种内容扩展和製作挑战。

自动化即服务业概述

AaaS（自动化即服务）市场需要透过关键参与者的存在变得更加凝聚。 IBM 等许多国际市场参与者越来越多地采用收购策略来扩大市场占有率和产品创新。为了增强产品功能并为客户提供最新技术，UiPath 和 Pegasystems Inc. 正在逐步实施协作或伙伴关係策略。产品创新是市场供应商的主要差异之一。

2022 年 8 月，Re: infer 是一家位于伦敦的非结构化文件和通讯自然语言处理 (NLP)Start-Ups，被 UiPath 收购。 UiPath 软体机器人现在将能够理解电子邮件、线上聊天和音讯会话的上下文和音讯，从而利用自动化和人工智慧来改善客户支援互动。

2022 年 2 月，Healthnet Global 推出了名为 AutoMaid 的智慧住院病房自动化系统，这是满足所有住院患者需求的一站式解决方案。这包括具有非接触式感测器、通讯吊舱和人工智慧的云端基础的患者监测工具。动力分诊系统。这些功能可即时捕捉人体生命体征，为以前必须手动监测的患者提供24小时监测。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月分析师支持

目录

第一章简介

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章市场洞察

  • 市场概况
  • 产业价值链分析
  • 产业吸引力－波特五力分析
    • 供应商的议价能力
    • 消费者议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争公司之间敌对关係的强度
  • COVID-19 对工业的影响评估

第五章市场动态

  • 市场驱动因素
    • 跨业务流程的自动化需求不断成长
    • 云端服务的采用率增加
  • 市场限制因素
    • 资料安全和隐私问题

第六章市场区隔

  • 依部署类型
    • 本地
    • 云
  • 按业务功能
    • 资讯科技
    • 金融
    • 人力资源
    • 销售与行销
    • 手术
  • 按公司规模
    • 大公司
    • 中小企业
  • 按最终用户产业
    • BFSI
    • 通讯/IT
    • 零售/消费品
    • 医疗保健/生命科学
    • 製造业
    • 其他最终用户产业
  • 地区
    • 北美洲
    • 欧洲
    • 亚太地区
    • 拉丁美洲
    • 中东/非洲

第七章 竞争形势

  • 公司简介
    • Automation Anywhere, Inc.
    • Blue Prism Group PLC
    • IBM Corporation
    • Microsoft Corporation
    • Uipath Inc.
    • HCL Technologies Limited
    • Hewlett Packard Enterprise
    • Kofax Inc.
    • Nice Ltd.
    • Pegasystems Inc.

第八章投资分析

第9章市场的未来

简介目录
Product Code: 64259

The Automation-as-a-Service Market size is estimated at USD 8.39 billion in 2024, and is expected to reach USD 28.58 billion by 2029, growing at a CAGR of 27.75% during the forecast period (2024-2029).

Automation-as-a-Service - Market

Some key reasons propelling the growth of the studied market are the increasing acceptance of automation across all end-user sectors, expanding the reach of cloud computing, and rising IoT device numbers. The need for healthcare services is anticipated to increase in the upcoming years. Many operations, including admissions and patient histories, need to be automated as most countries' healthcare infrastructure develops to manage massive amounts of patient data.

The rapid development of new technologies like artificial intelligence (AI), machine learning, cloud computing, and the Internet of Things (IoT), as well as their widespread use by businesses, have contributed to the significant expansion of automation as a service (AaaS). According to Morgan Stanley, the estimated USD 1 trillion in sales for the AI business by 2050 will directly impact the AaaS market. The adoption of cloud-based solutions will rapidly grow as firms look for deployment options that hasten value realization. Due to the growth of their digital workforces, businesses invest in private or public clouds to automate labor-intensive, challenging-to-automate processes.

Business process automation focuses on automating routine IT procedures and business services to increase productivity, cut expenses, and maintain smooth operations. The general use of BPA throughout organizations results from several factors, including businesses preparing to move their infrastructure to the cloud, bolstering business continuity, and enhancing corporate processes. For instance, Generali, a significant insurance provider in Europe, went from manual to automated business operations, saving time and money. Through repeatable procedures, this led to savings of up to 90% and a 50% decrease in the time required to underwrite challenging tasks.

Adopting cloud solutions will expand significantly shortly as companies demand deployment options that enable them to gain benefits more quickly. Companies invest in a private or public cloud because they require flexible deployment and licensing choices as they increase their digital workforces to automate tasks. Consequently, the majority of market players focus primarily on cloud-based solutions. Amperity, a brand-new company founded in 2022, offers an enterprise data platform to transform fragmented consumer data into revolutionary cloud experiences.

Data security and privacy are factors that companies should focus on as data loss is possible. Data loss is a threat from new cases like AlienBot, Wannacry, Cryptojackling, Fireball, Zeus, and others if a ransom is not paid for the decryption key to restore the data. These threats include spam emails, removable drives, potentially unwanted software, and suspicious websites. Over 600 Windows processes are blocked by the most recent malware, called Clop. Therefore, many organizations now include security in their plans to save money, protect the data, and lower the risk of an attack.

The global demand for automation was accelerated and reemphasized by the COVID-19 pandemic. Across industries, there was an increase in cloud-native bots, intelligent data capture, and process discovery bots. There was a significant desire for automation to streamline tasks and cut expenses, as seen by the high rises in utilization rates from 60 percent to 95 percent reported by automation software vendors.

Automation as a Service Market Trends

BFSI is Expected Hold Major Share

The growing adoption of virtual assistants and bots across customer service industries, like BFSI, further expands the studied market growth. The banking industry has intense industrial competition due to many players. Due to the fierce competition, companies are attempting to introduce cost-effective solutions to help them stay ahead.

Process transparency, improved customer service, process optimization during onboarding, data integrity, and the capacity to successfully comply with regulations of various enforcement agencies, as well as the data-driven nature of the overall banking and financial sector, are some of the factors contributing to the growth of the BFSI Market using robotic automation process.

BFSI is one of the significant adopters and investors in the studied market, owing to a high automation adoption rate across business process applications. Automated tellers, draft deposits, and cash deposit machines are some of the initial applications of automation solutions in the sector. The digital automation wave of RPA for BFSI needs to be regulated for future success.

In July 2022, Tangentia, one of Canada's top automation services providers, will assist businesses in utilizing RPA and AI in the banking and finance industries. TiA Core AI has been built with innovative technologies, including machine learning, natural language processing, computer vision, deep learning, and RPA. TiA Core AI provides services to Soroco, a market leader in task mining tools, to assist with client data. The organization used TiA Core AI for database installations because it recognizes the significance of technological innovation and automation in achieving the high service demands of BFSI clients.

In July 2022, Bajaj Allianz General Insurance Company, one of the leading private insurers in India, automated insurance processes using Amazon Textract, a machine learning (ML) service that automatically extracts text, handwriting, and data from scanned documents. This helps Bajaj Allianz to speed up turnaround times and enhance customer satisfaction.

North America is Expected to Major Share

North America is one of the biggest contributors and investors in the studied market owing to the existence of leading IT companies and the fact that the USA is the home to the bulk of the top suppliers. Additionally, the country is seeing a surge in equity investments in homegrown startups, bringing innovation to the industry. For instance, United States Steel and Carnegie Foundry announced a strategic investment and partnership to accelerate and scale industrial automation driven by advanced robotics and artificial intelligence (AI) in advanced manufacturing, industrial robotics, integrated systems, autonomous mobility, voice analytics, and more.

Regarding installation, the US now dominates the automation-as-a-service business, increasing demand for the sector. The majority of global expenditure on artificial intelligence technologies is absorbed by the US alone. The US is one of the best-connected countries in the world, with around 85% of its people accessing the internet, which contributes to the expansion of automation-as-a-service in the country.

Additionally, the US has a strong integration of linked IoT-based devices, which produce enormous amounts of digital data every second. Leading IT and cloud-based businesses, such as Accenture, IBM, Microsoft Corporation, and others, are also concentrated nationwide. The industry is also heavily impacted by the increased need for automation in several financial and technological sectors.

Apart from core industries, like manufacturing, the growing automation in other sectors further expands the region's studied market. In June 2022, Cypress launched an all-in-one test automation platform to integrate and transform automated testing into continuous testing. Celtra Creative Automation (CA) for Marketing is a production automation solution for enterprises looking to simplify the creative process and collaboration along the entire production workflow. According to the company, Spotify and Adidas have embraced Creative Automation to solve various content scaling and production challenges.

Automation as a Service Industry Overview

The automation-as-a-service market needs to be more cohesive due to the presence of significant players. Numerous international market players, like IBM, are becoming increasingly involved in acquisition tactics to increase their market share and product innovation. To increase the capabilities of their products and give their clients the newest technology, UiPath, and Pegasystems Inc. are progressively implementing collaboration or partnership strategies. Product innovation is one of the significant differentiating factors among market vendors.

In August 2022, Re: infer, a London-based natural language processing (NLP) startup for unstructured documents and communications, was acquired by UiPath. UiPath software robots can now comprehend the context and semantics of emails, online chats, and audio sessions, resulting in better customer support interactions using automation and Artificial Intelligence.

In February 2022, Healthnet Global introduced an intelligent in-patient room automation system as a one-stop shop for all in-patient requirements called AutoMaid, which contains a contactless sensor, communication pod, and cloud-based patient monitoring tool having an AI-powered triaging system. These features capture real-time body vitals and offer round-the-clock monitoring for previously manually monitored patients.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Value Chain Analysis
  • 4.3 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.3.1 Bargaining Power of Suppliers
    • 4.3.2 Bargaining Power of Consumers
    • 4.3.3 Threat of New Entrants
    • 4.3.4 Threat of Substitute Products
    • 4.3.5 Intensity of Competitive Rivalry
  • 4.4 Assessment of COVID-19 impact on the Industry

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Increased Demand for Automation Across Business Processes
    • 5.1.2 Increasing Adoption of Cloud Services
  • 5.2 Market Restraints
    • 5.2.1 Concerns Regarding Data Security and Privacy

6 MARKET SEGMENTATION

  • 6.1 By Deployment Type
    • 6.1.1 On-premise
    • 6.1.2 Cloud
  • 6.2 By Business Function
    • 6.2.1 Information Technology
    • 6.2.2 Finance
    • 6.2.3 Human Resources
    • 6.2.4 Sales and Marketing
    • 6.2.5 Operations
  • 6.3 By Enterprise Size
    • 6.3.1 Large Enterprises
    • 6.3.2 Small and Medium-sized Enterprises
  • 6.4 By End-user Vertical
    • 6.4.1 BFSI
    • 6.4.2 Telecom and IT
    • 6.4.3 Retail and Consumer Goods
    • 6.4.4 Healthcare and Life Sciences
    • 6.4.5 Manufacturing
    • 6.4.6 Other End-user Industries
  • 6.5 Geography
    • 6.5.1 North America
    • 6.5.2 Europe
    • 6.5.3 Asia Pacific
    • 6.5.4 Latin America
    • 6.5.5 Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Automation Anywhere, Inc.
    • 7.1.2 Blue Prism Group PLC
    • 7.1.3 IBM Corporation
    • 7.1.4 Microsoft Corporation
    • 7.1.5 Uipath Inc.
    • 7.1.6 HCL Technologies Limited
    • 7.1.7 Hewlett Packard Enterprise
    • 7.1.8 Kofax Inc.
    • 7.1.9 Nice Ltd.
    • 7.1.10 Pegasystems Inc.

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET