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2024-2032 年按产品、服务类型、营运领域和地区分類的电子商务物流市场报告E-Commerce Logistics Market Report by Product, Service Type, Operational Area, and Region 2024-2032 |
2023年全球电商物流市场规模达4,316亿美元。展望未来, IMARC Group预计到2032年市场规模将达到14,379亿美元,2024-2032年复合年增长率(CAGR)为13.9%。世界各地人们对线上购物平台的依赖日益增加,人口稠密的城市地区对及时最后一哩送货的需求不断增长,以及先进技术的整合是推动市场的一些主要因素。
电子商务物流是指由流程、策略和技术组成的复杂系统,可促进产品从线上零售商有效地转移到消费者手中。它涉及订单下达和处理、仓储、库存管理、包装、运输、交付以及退货和客户支援等售后服务。它依赖于道路状况和地区运输法规的详细资讯。它提供即时追踪功能,使客户能够监控订单状态。它使企业能够进入全球市场,吸引更大的客户群并增加收入潜力。除此之外,它还管理跨境运输的复杂性,包括清关和合规性。
直接面向消费者 (DTC) 品牌的出现推动了对专业物流解决方案的需求,以管理其独特的分销模式,从而促进市场成长。此外,人们对线上零售通路所提供的优势的认识不断提高,例如免费送货上门、安全的支付方式以及令人兴奋的优惠和折扣,正在吸引更广泛的消费者群体。除此之外,越来越多地使用行动装置进行购物,刺激了对无缝行动优化物流解决方案的需求。此外,各电商企业纷纷将物流外包给专业供应商,专注于核心业务,市场前景良好。
网路零售业的崛起
快速城市化和线上零售业的成长是积极影响市场的关键因素之一。此外,个人对线上购物平台的日益依赖正在促进对高效物流解决方案的需求,以满足客户对快速、可靠交付的期望。除此之外,不断增加的订单量正在推动对先进物流网路的需求,以无缝管理和履行这些订单。此外,人口稠密的城市地区对及时最后一哩送货的需求不断增长,鼓励市场参与者采用创新方法,例如当日送货和按需送货选项。此外,考虑到海关、法规和不同消费者偏好的复杂跨境物流解决方案的发展有利于市场成长。
采用先进技术
越来越多地采用自动化方法来简化订单处理、仓库运营、库存管理和更快的交付,这对市场产生了积极的影响。此外,物联网 (IoT) 设备的整合可实现货运的即时跟踪,确保透明度、减少延误并提高客户满意度。除此之外,采用云端平台来处理波动的订单量,同时保持无缝运作并最大限度地减少停机时间正在加强市场的成长。此外,安全、透明的区块链的日益使用有助于确保产品的真实性、简化可追溯性并建立对供应链的信任。此外,无人机和机器人系统正在彻底改变最后一英里的交付方式,从而能够更快地向偏远地区和拥挤的城市地区交付货物。
不断变化的消费者期望
快速交付订阅的日益普及正在推动物流提供者优化路线、采用先进技术并提供加急运输选项来满足这些期望。除此之外,对环保包装解决方案的需求不断增长,以透过减少碳足迹来促进环境健康,这为市场创造了积极的前景。此外,解决送货查询和问题的响应式客户服务设施可以培养消费者的信任和忠诚度,从而增强整体购物体验。除此之外,个人对个人化交付选项(例如选择交付时间和地点)的日益偏好也有利于市场成长。
The global e-commerce logistics market size reached US$ 431.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 1,437.9 Billion by 2032, exhibiting a growth rate (CAGR) of 13.9% during 2024-2032. The increasing reliance on online shopping platforms by people worldwide, rising need for timely last-mile deliveries in densely populated urban areas, and the integration of advanced technologies are some of the major factors propelling the market.
E-commerce logistics refers to the intricate system of processes, strategies, and technologies that facilitate the efficient movement of products from online retailers to consumers. It involves order placement and processing, warehousing, inventory management, packaging, shipping, delivery, and post-sale services like returns and customer support. It relies on detailed information of road conditions and transport laws of territories. It offers real-time tracking capabilities and enables customers to monitor the status of their orders. It enables businesses to reach global markets, attract a larger customer base and increase revenue potential. Besides this, it manages the complexities of cross-border shipping, including customs clearance and compliance.
The emergence of direct-to-consumer (DTC) brands is driving the need for specialized logistics solutions to manage their unique distribution models, which is contributing to the market growth. Additionally, the rising awareness among individuals about the advantages offered by online retail channels, such as free home delivery, secure payment methods, and exciting deals and discounts, is attracting a wider consumer base. Apart from this, the increasing use of mobile devices for shopping is catalyzing the need for seamless mobile-optimized logistics solutions. Furthermore, various e-commerce businesses are outsourcing logistics to specialized providers to focus on core operations, which is offering a favorable market outlook.
Rise in the online retail sector
Rapid urbanization and the growth of the online retail sector represent one of the key factors positively influencing the market. Additionally, the increasing reliance of individuals on online shopping platforms is catalyzing the demand for efficient logistics solutions to meet customer expectations of fast and reliable deliveries. Apart from this, the increasing volume of orders is driving the demand for advanced logistics networks to manage and fulfill these orders seamlessly. Furthermore, the rising need for timely last-mile deliveries in densely populated urban areas is encouraging market players to adopt innovative approaches, such as same-day and on-demand delivery options. Moreover, the development of intricate cross-border logistics solutions that account for customs, regulations, and varying consumer preferences is favoring market growth.
Adoption of advanced technologies
The rising adoption of automated approaches to streamline order processing, warehouse operations, inventory management, and faster delivery is positively influencing the market. Additionally, the integration of the Internet of Things (IoT) devices is enabling real-time tracking of shipments, ensuring transparency, reducing delays, and enhancing customer satisfaction. Apart from this, the adoption of cloud platforms to handle fluctuating order volumes while maintaining seamless operations and minimizing downtime is strengthening the growth of the market. Moreover, the increasing utilization of secure and transparent blockchain helps in ensuring the authenticity of products, simplifying traceability, and building trust in the supply chain. Furthermore, unmanned aerial vehicles and robotic systems are revolutionizing last-mile delivery, enabling quicker deliveries to remote areas and congested urban zones.
Evolving consumer expectations
The increasing popularity of subscriptions for swift deliveries is propelling logistics providers to optimize routes, adopt advanced technologies, and offer expedited shipping options to meet these expectations. Apart from this, the escalating demand for eco-friendly packaging solutions to promote environmental health by reducing carbon footprint is creating a positive outlook for the market. Furthermore, the facility of responsive customer service to address delivery inquiries and issues develops trust and loyalty among consumers, which enhances the overall shopping experience. Besides this, the rising preferences of individuals for personalized delivery options, such as choosing delivery times and locations is favoring the market growth.
IMARC Group provides an analysis of the key trends in each segment of the global e-commerce logistics market report, along with forecasts at the global, regional and country levels for 2024-2032. Our report has categorized the market based on product, service type and operational area.
Baby Products
Personal Care Products
Books
Home Furnishing Products
Apparel Products
Electronics Products
Automotive Products
Others
Apparel products dominate the market
The report has provided a detailed breakup and analysis of the market based on the product. This includes baby products, personal care products, books, home furnishing products, apparel products, electronics products, automotive products, and others. According to the report, apparel products represented the largest segment as they have a universal consumer appeal, which caters to a wide demographic of shoppers. Additionally, it allows individuals to view detailed images, read reviews, and make informed decisions without the need for physical touch. Apart from this, the flexibility of e-commerce logistics facilitates hassle-free returns and exchanges for apparel products, addressing sizing and fit concerns and enhancing customer trust in online purchases. Furthermore, online retail channels leverage data analytics to provide personalized recommendations for apparel products that align with their preferences.
Transportation
Warehousing
Transportation accounts for the majority of the market share
A detailed breakup and analysis of the market based on the service type has also been provided in the report. This includes transportation and warehousing. According to the report, transportation holds the largest market share as it facilitates the movement of goods from manufacturers to end users across diverse geographical locations. Additionally, the multifaceted nature of transportation, encompassing road, air, sea, and rail, provides a comprehensive approach to cater to different distances, delivery timeframes, and customer preferences. Apart from this, leading market players are using autonomous vehicles, drones, and localized partnerships to ensure prompt doorstep deliveries. Furthermore, various companies are increasing the usage of transparent tracking, communication, and efficient delivery experiences. They utilize advanced logistics technology to optimize routes, streamline processes, and meet the time-sensitive expectations of consumers. Moreover, the adoption of advanced technologies in transportation minimizes expenses by selecting the most cost-effective routes, consolidating shipments, and maximizing vehicle utilization.
International
Domestic
Domestic holds the largest share in the market
A detailed breakup and analysis of the market based on the operational area has also been provided in the report. This includes international and domestic. According to the report, domestic accounted for the largest market share as it involves lower transportation costs, reduced customs fees, and simplified regulations, which contributes to competitive pricing and higher cost-efficiency. Additionally, it offers faster order processing, reduced transit times, and quicker return processes. Apart from this, domestic logistics players are well-versed in navigating local transportation networks, road conditions, and urban landscapes, which ensures the efficient movement of goods within the country. Along with this, they share the same culture and language with consumers, which enhances communication and customer service interactions. Furthermore, domestic logistics companies excel at last-mile delivery and offer quicker and more reliable services compared to cross-border alternatives.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
Asia Pacific exhibits a clear dominance, accounting for the largest e-commerce logistics market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, Asia Pacific accounted for the largest market share since the region has densely populated countries. Additionally, the widespread adoption of digital technologies and smartphones offer a favorable market outlook. Apart from this, the strategic geographical location of many countries in the region facilitates cross-border e-commerce transactions, which require intricate logistics to manage international shipments efficiently. Furthermore, various public and private enterprises in the Asia Pacific region are investing in transportation and warehousing infrastructure. Improved road networks, modern warehouses, and advanced distribution centers support the efficiency of e-commerce logistics operations. Moreover, the e-commerce landscape in the Asia Pacific region comprises a mix of established marketplaces and emerging platforms, which encourages logistics providers to innovate and optimize their services to meet varying demands.
Companies are actively engaged in strategic initiatives to cater to the evolving demands of the digital retail landscape. These companies are investing continuously in advanced technologies, such as artificial intelligence (AI), machine learning (ML), and data analytics to enhance route planning, inventory management, and optimize operational efficiency. Moreover, e-commerce logistics firms are expanding partnerships with last-mile delivery startups and integrating innovative solutions like drones and autonomous vehicles to overcome urban congestion and ensure swift deliveries. Additionally, many companies are focusing on eco-friendly packaging, energy-efficient transportation, and carbon footprint reduction to promote environmental health. Furthermore, companies are focusing on enhancing customer experiences by offering seamless tracking and transparent communication.
Agility Public Warehousing Company K.S.C.P.
Amazon.com Inc.
C.H. Robinson Worldwide Inc.
CEVA Logistics (CMA CGM S.A.)
DHL (Deutsche Post AG)
Fedex Corporation
Gati Limited
Kenco Group
Kuehne + Nagel International AG
Rhenus Group (Rethmann Se & Co. Kg)
SF Express Co. Ltd. (Shenzhen Mingde Holding Development Co. Ltd.)
Xpo Logistics Inc.
In January 2023, Amazon.com Inc. made investments in its logistics arm, including Rs 400 crore in Amazon Transportation Services, as part of its efforts to expand user base and serve millions of sellers in India.
In June 2021, XPO Logistics and Barilla expanded their partnership with customized E-commerce logistics for "Dedicato a Te" Website.
In September 2023, DHL acquired a major stake in Monta, a Dutch e-commerce specialist, to strengthen DHL's core logistics business.