市场调查报告书
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1451793
2024-2032年按类型(财务和会计外包、招聘流程外包、薪资外包、采购外包等)、应用和地区分類的一般和行政外包市场报告General and Administrative Outsourcing Market Report by Type (Finance and Accounting Outsourcing, Recruitment Process Outsourcing, Payroll Outsourcing, Procurement Outsourcing, and Others), Application, and Region 2024-2032 |
2023年,全球一般和行政外包市场规模达到74亿美元。展望未来, IMARC Group预计到2032年市场规模将达到134亿美元,2024-2032年复合年增长率(CAGR)为6.6%。对进入低成本劳动力市场和减少管理费用的需求不断增加,快速利用内部资源进行核心业务活动,以及轻鬆获得非核心管理职能的丰富经验和领域专业知识是推动市场的一些关键因素。
一般行政(G&A)外包是指委託外部服务提供者(例如专业第三方供应商)承担组织的非必要行政职能和职责的程序。这使企业能够专注于其核心竞争力,从而消除对内部基础设施、人员配备和培训的需求,从而节省潜在的成本。除此之外,G&A 外包还提供可客製化的解决方案,使组织能够根据需要扩大或缩小其管理业务,而无需进行重大的内部重组。这些非核心管理职能通常包括财务和会计、客户服务和 IT 支援、人力资源和薪资管理。此外,G&A外包将特定风险(例如监管合规性和技术进步)转移给外包服务提供者。 G&A 外包提供的一些优势包括轻鬆获得专业知识、增强灵活性和提高服务水准。
全球市场主要是由进入低成本劳动力市场的需求不断增长以及众多组织减少管理费用所推动的。这可以归因于核心业务活动和策略性倡议快速利用内部资源。与此一致的是,在非核心管理职能方面轻鬆获得丰富的经验和领域专业知识,导致 G&A 外包服务的采用率更高。此外,机器人流程自动化(RPA)、人工智慧(AI)和机器学习(ML)演算法在各种业务流程中的不断进步正在为市场提供动力。除此之外,对业务流程标准化和跨多个地点或业务部门流程简化的需求不断增加,也导致越来越多地采用 G&A 外包。此外,越来越多的组织变革,例如併购(M&As)和策略性业务重组,正在为市场创造积极的前景。除此之外,组织透过将内部资源转向面向客户的流程来更加重视改善客户体验,这对市场产生了有利的影响。影响市场的其他一些因素包括快速数位化、工业 4.0 的出现、对远距工作的偏好转变、对可扩展性的需求不断增长以及主要参与者进行的广泛研发 (R&D) 活动。
The global general and administrative outsourcing market size reached US$ 7.4 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 13.4 Billion by 2032, exhibiting a growth rate (CAGR) of 6.6% during 2024-2032. The escalating demand for accessing lower-cost labor markets and reduction of overhead expenses, rapid utilization of internal resources towards core business activities, and easy access to extensive experience and domain expertise in non-core administrative functions represent some of the key factors driving the market.
General and Administrative (G&A) outsourcing refers to the procedure of entrusting external service providers, such as specialized third-party vendors, with the non-essential administrative functions and duties of an organization. This enables enterprises to concentrate on their core competencies, thereby eliminating the need for in-house infrastructure, staffing, and training, resulting in potential cost savings. In addition to this, G&A outsourcing offers customizable solutions that allow organizations to scale their administrative operations up or down according to their needs, without the need for major internal restructuring. These non-core administrative functions typically include finance and accounting, customer service and IT support, human resources, and payroll administration. Furthermore, G&A outsourcing shifts specific risks, such as regulatory compliance and technological advancements, to the outsourcing service provider. Some of the advantages provided by G&A outsourcing include easy access to specialized expertise, enhanced flexibility, and improved service levels.
The global market is primarily driven by the escalating demand for accessing lower-cost labor markets and reduction of overhead expenses by numerous organizations. This can be attributed to the rapid utilization of internal resources towards core business activities and strategic initiatives. In line with this, the easy access to extensive experience and domain expertise in non-core administrative functions is resulting in a higher uptake of G&A outsourcing services. Moreover, continual advancements in robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) algorithms in various business processes is providing an impetus to the market. In addition to this, the augmenting demand for business process standardization and streamlining of processes across multiple locations or business units is also leading to the increasing adoption of G&A outsourcing. Furthermore, the growing number of organizational changes, such as mergers and acquisitions (M&As), and strategic business restructuring is creating a positive outlook for the market. Apart from this, an enhanced focus on improved customer experience by the organizations through redirecting internal resources towards customer-facing processes is impacting the market favorably. Some of the other factors contributing to the market include rapid digitization, the advent of Industry 4.0, shifting preference towards remote work, growing need for scalability, and extensive research and development (R&D) activities conducted by the key players.
IMARC Group provides an analysis of the key trends in each segment of the global general and administrative outsourcing market, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on type and application.
Finance and Accounting Outsourcing (FAO)
Recruitment Process Outsourcing (RPO)
Payroll Outsourcing
Procurement Outsourcing
Others
The report has provided a detailed breakup and analysis of the general and administrative outsourcing market based on the type. This includes Finance and Accounting Outsourcing (FAO), Recruitment Process Outsourcing (RPO), payroll outsourcing, procurement outsourcing, and others. According to the report, Finance and Accounting Outsourcing (FAO) represented the largest segment.
BFSI
Healthcare
Telecom
Manufacturing
Others
A detailed breakup and analysis of the general and administrative outsourcing market based on the application has also been provided in the report. This includes BFSI, healthcare, telecom, manufacturing, and others.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for general and administrative outsourcing. Some of the factors driving the North America general and administrative outsourcing market included the augmenting demand for business process standardization, an enhanced focus on improved customer experience, shifting preference towards remote work, etc.
The report has also provided a comprehensive analysis of the competitive landscape in the global general and administrative outsourcing market. Detailed profiles of all major companies have been provided. Some of the companies covered include Accenture plc, Aon PLC, Automatic Data Processing Inc., EXLServices Holdings Inc., Genpact, GEP Worldwide, HCL Technologies Limited, Infosys Limited, International Business Machines Corporation, Kelly Services Inc., Wipro Limited, etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.