市场调查报告书
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2024-2032 年管理列印服务市场报告(按类型、部署模式、组织规模、垂直产业和地区)Managed Print Services Market Report by Type, Deployment Mode, Organization Size, Industry Vertical, and Region 2024-2032 |
IMARC Group年,全球管理列印服务市场规模达到 461 亿美元。推动市场发展的因素有很多,包括对客製化和可扩展解决方案不断增长的需求、对核心业务活动的日益关注以及提高多元化企业营运效率的需求不断增长。
主要市场驱动因素:主要市场驱动因素之一包括合规性和监管要求。此外,人们对资料安全的担忧有所增加,这是另一个促进成长的因素。
主要市场趋势:对核心业务活动的日益关注,以及对客製化和可扩展解决方案的需求不断增加,是市场的主要趋势。
地理趋势:由于越来越多地采用基于云端的解决方案,亚太地区表现出明显的主导地位,占据了最大的市场份额。
竞争格局:管理印刷服务产业的众多市场参与者包括 ARC Document Solutions Inc.、Brother Industries Ltd.、Canon Inc.、HP Inc.、Konica Minolta Inc.、Lexmark International Inc.、Ricoh Company Ltd.、Sharp Corporation、东芝公司、WeP Solutions Ltd、施乐公司等。
挑战与机会:高初始投资和供应商依赖是主要的市场挑战。儘管如此,对永续性的日益关注,加上混合工作模式,预计将克服这些挑战并提供市场机会。
日益关注核心业务活动
2023 年2 月7 日,成像和列印解决方案领域的全球领导者Lexmark 推出了管理列印服务Express,这是一个基于云端的计划,为中小型企业(SMB) 提供了一个解决方案,以简化其文檔管理流程,让他们摆脱日常工作的束缚。新计划提供的工具允许合作伙伴为中小型企业(SME)个人创建自己的商业包,从而建立长期合作关係,使个人能够更好地专注于其核心业务。此外,透过将列印管理外包给列印管理服务 (MPS) 供应商,组织可以简化其营运。这使得公司能够消除在管理列印环境上花费的时间和资源,并使员工能够更专注于直接有助于公司主要目标和创造收入的任务。
提高营运效率的需求日益增加
MPS 提供对列印程序、工具和耗材的彻底控制,使组织能够降低列印费用。公司可以透过外包列印管理来降低硬体和维护成本。 MPS 还有助于透过减少停机时间和优化列印环境来提高营运效率。此外,顶级厂商正在推出新颖的 MPS 解决方案,以满足各种规模企业的不同需求。例如,为了因应列印即服务日益增长的需求,Brother UK于2023年8月23日推出了3个新的管理列印服务选项,以改善对经销商的支援。 MPS Essential、MPS Professional 和 MPS Enterprise 是专为满足不同企业需求而设计的三个选项,从具有单一办公室的小型组织到复杂的多站点公司。
对客製化和可扩展解决方案的需求不断增长
根据规模、行业和营运要求,不同的组织有不同的列印管理需求。提供者可以客製化管理列印服务 (MPS) 以满足独特的用户需求,例如管理高列印量、连接现有的资讯技术 (IT) 基础设施或满足行业特定的合规标准。 2023 年9 月28 日,柯尼卡美能达商业解决方案(英国)有限公司与位于蒂赛德的管理列印解决方案供应商Digital Office Solutions 合作,以加强其在英格兰东北部及其他地区的市场影响力。与柯尼卡美能达的合作使该公司能够为客户提供最新的bizhub 多功能列印设备,并得到製造商的直接支持,该团队由成熟且值得信赖的独立管理列印解决方案专家提供个性化的本地支持。
IMARC Group提供了每个细分市场的主要趋势分析,以及 2024-2032 年全球、区域和国家层面的预测。我们的报告根据类型、部署模式、组织规模和行业垂直对市场进行了分类。
列印管理
设备管理
发现与设计
文件成像
设备管理占大部分市场份额
该报告根据类型提供了详细的市场细分和分析。这包括列印管理、设备管理、发现和设计以及文件成像。根据该报告,设备管理占据了最大的部分。
设备管理涉及对组织内所有列印设备(包括印表机、影印机和多功能设备)的集中监督。此集中控制可确保所有设备都能以最佳状态运行,减少停机时间,同时提高整体效率。为了最大限度地减少中断并确保印表机正常运行,有效的设备管理需要及时的支援服务和日常维护。预防性维护有助于避免可能出现的问题变得更加严重。
本地
基于云端
云端化占据产业最大份额
报告还根据部署模式对市场进行了详细的细分和分析。这包括本地和基于云端的。报告称,基于云端的占据了最大的市场份额。
由于基于云端的 MPS 系统提供了无与伦比的可扩展性,组织可以轻鬆修改其列印管理服务以满足不断变化的需求。这种灵活性对于列印需求不断变化或快速扩张的公司特别有帮助。列印环境可以透过基于云端的 MPS 进行远端管理,从而为管理员提供更多控制和可见性,而无论列印环境的实体位置如何。考虑到前期支出,基于云端的解决方案比传统的本地系统更便宜。它们通常以按使用付费或订阅的方式运行,这可能会导致成本更加可预测和可控。
大型企业
中型企业
小型企业
大型企业代表主导细分市场
该报告根据组织规模对市场进行了详细的细分和分析。这包括大型企业、中型企业和小型企业。报告称,大型企业占最大部分。
大型企业需要大量列印,因为他们的部门会产生大量文件。利用 MPS 技术可以有效管理和优化大型列印环境。由于与列印相关的成本很高,主要企业从 MPS 的成本节约中获益。这些服务透过减少浪费、提高设备利用率和改善耗材管理来大幅节省成本。 MPS 透过提供集中管理、自动补给和预防性维护来减少停机时间。
BFSI
政府
医疗保健和教育
製造业
零售和消费品
资讯科技和电信
其他的
BFSI 在市场上表现出明显的主导地位
报告还提供了基于垂直行业的详细市场细分和分析。这包括 BFSI、政府、医疗保健和教育、製造、零售和消费品、IT 和电信等。报告显示,BFSI 占据最大的市场份额。
BFSI 部门产生大量文书工作,包括合约、表格、报表、报告和客户通讯。 MPS 有助于有效管理和优化如此大量的列印活动。管理印刷成本对于金融机构至关重要。 MPS 解决方案可协助 BFSI 组织减少与列印相关的费用,包括纸张、墨水、维护和能源消耗,从而显着节省成本。 BFSI 部门受到严格监管,要求严格遵守有关文件处理、储存和安全的各种合规标准。 MPS 提供者提供的解决方案可确保遵守各种法规。
北美洲
美国
加拿大
亚太
中国
日本
印度
韩国
澳洲
印尼
其他的
欧洲
德国
法国
英国
义大利
西班牙
俄罗斯
其他的
拉丁美洲
巴西
墨西哥
其他的
中东和非洲
亚太地区引领市场,占据最大的管理列印服务市场份额
该报告还对所有主要区域市场进行了全面分析,其中包括北美(美国和加拿大);亚太地区(中国、日本、印度、韩国、澳洲、印尼等);欧洲(德国、法国、英国、义大利、西班牙、俄罗斯等);拉丁美洲(巴西、墨西哥等);以及中东和非洲。根据该报告,亚太地区是列印管理服务最大的区域市场。
亚太地区云端 MPS 解决方案的日益普及正在推动市场成长。此外,该地区许多国家正在经历快速的经济成长,导致商业活动的增加以及本地和跨国公司的扩张。这种成长推动了对高效列印管理解决方案的需求,以支援不断扩大的业务。 2023 年 11 月 28 日,日本影像和电子公司理光与比利时一家三维 (3D) 列印公司合作,生产病患解剖结构的 3D 模型。与理光的合作带来了大型託管服务基础设施,这将使医院系统能够更快、更经济地为医生和患者实施和扩展 3D 技术。
市场研究报告也对市场竞争格局进行了全面分析。也提供了所有主要公司的详细资料。印刷管理服务产业的一些主要市场参与者包括 ARC Document Solutions Inc.、Brother Industries Ltd.、Canon Inc.、HP Inc.、Konica Minolta Inc.、Lexmark International Inc.、Ricoh Company Ltd.、Sharp Corporation、东芝公司、WeP Solutions Ltd 和施乐公司。
(请注意,这只是关键参与者的部分列表,报告中提供了完整列表。)
市场主要参与者专注于增强安全性和维持合规性要求。他们也透过采用节能设备来采取各种永续发展措施。此外,他们还进行策略合作和收购,以扩大市场份额。例如,2023 年 1 月 11 日,施乐收购了 Advanced UK,这是一家位于英国 Uxbridge 的硬体和管理列印服务提供商,也是施乐的长期白金合作伙伴。此次收购使施乐能够整合、持续加强其在英国的业务,并为 Advanced UK 的客户群提供连续性。凭藉其在生产印刷方面令人印象深刻的能力和传统,Advanced UK 已经拥有强大的本地客户群。
2023 年 3 月 27 日:麻州大学 (UMass) 选择东芝美国商业解决方案作为其管理列印技术提供者。这项多年协议使麻省大学能够在全州阿默斯特、波士顿、达特茅斯、洛厄尔、艾达山和伍斯特(麻省大学陈医学院)校区推广学术、行销、财务、生态与资讯安全目标。东芝基于云端的Encompass™ 託管列印即服务(MPaaS) 平台可协助麻省大学社区更安全、可持续、高效且经济地进行列印,同时管理该大学六个校区的近900 台e STUDIO™ 多功能印表机(MFP) 。
2023 年 9 月 27 日:Aurora Managed Print Services 在纽卡斯尔开设了新办事处,以便更好地服务英格兰东北部。除了提供广泛的管理列印服务、电信、列印伫列优化、文件安全、环保列印计画和智慧建筑管理外,该业务还提供来自理光、柯尼卡美能达和佳能的生产印表机——他们赞助了新的专案办公室。
The global managed print services market size reached US$ 46.1 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 89.5 Billion by 2032, exhibiting a growth rate (CAGR) of 7.4% during 2024-2032. There are numerous factors that are driving the market, which include the growing demand for customized and scalable solutions, rising focus on core business activities, and increasing need to enhance operational efficiency in diverse enterprises.
Major Market Drivers: One of the key market drivers include compliance and regulatory requirements. Moreover, there is an increase in concerns about data security, which is acting as another growth-inducing factor.
Key Market Trends: The rising focus on core business activities, along with the increasing demand for customized and scalable solutions, are main trends in the market.
Geographical Trends: Asia Pacific exhibits a clear dominance, accounting for the biggest market share owing to the rising adoption of cloud-based solutions.
Competitive Landscape: Numerous market players in the managed print services industry are ARC Document Solutions Inc., Brother Industries Ltd., Canon Inc., HP Inc., Konica Minolta Inc., Lexmark International Inc., Ricoh Company Ltd., Sharp Corporation, Toshiba Corporation, WeP Solutions Ltd, Xerox Corporation., among many others.
Challenges and Opportunities: The high initial investment and vendor dependence are key market challenges. Nonetheless, the rising focus on sustainability, coupled with the hybrid work models, is projected to overcome these challenges and offer market opportunities.
Rising Focus on Core Business Activities
On 7 February 2023, Lexmark, a global leader in imaging and printing solutions, launched managed print services express, a cloud-based program that provides small and medium businesses (SMBs) with a solution to streamline their document management processes and free them from day-to-day printer management. The new program provides tools that allow partners to create their own commercial package for small and medium enterprise (SME) individuals, thereby building a long-term relationship that enables individuals to better focus on their core business. Moreover, by outsourcing print management to managed print services (MPS) providers, organizations can streamline their operations. This allows companies to eliminate the time and resources spent on managing print environments and enable employees to focus more on tasks that directly contribute to the company's primary goals and revenue generation.
Increasing Need to Enhance Operational Efficiency
MPS provides thorough control over printing procedures, tools, and supplies, which allow organizations to lower their printing expenses. Companies can lower their hardware and maintenance costs by outsourcing print management. MPS is also beneficial in enhancing operational efficiency by cutting downtime and optimizing print environments. Additionally, top players are introducing novel MPS solutions that address the varied requirements of businesses of all sizes. For example, in response to the increased demand for print-as-a-service, Brother UK unveiled 3 new managed print services options on August 23, 2023, as to improve its support for resellers. MPS Essential, MPS Professional and MPS Enterprise are the three options that are designed for the needs of diverse businesses, ranging from small organizations with a single office to complex multi-site corporations.
Growing Demand for Customized and Scalable Solutions
Depending on their size, industry, and operational requirements, different organizations have different print management demands. Providers can customize managed print services (MPS) to fit unique user needs such as managing high print volumes, connecting with pre-existing information technology (IT) infrastructure, or meeting industry-specific compliance standards. On 28 September 2023, Konica Minolta Business Solutions (UK) Ltd partnered with the Teesside based managed print solutions provider, Digital Office Solutions, to strengthen its market reach in the Northeast of England and beyond. This partnership with Konica Minolta enables the company to provide clients with the latest bizhub multifunction print devices, backed up by the manufacturer's direct support, with the team delivering personalized local support from a well-established and trusted independent managed print solutions expert.
IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on type, deployment mode, organization size, and industry vertical.
Print Management
Device Management
Discovery and Design
Document Imaging
Device management accounts for the majority of the market share
The report has provided a detailed breakup and analysis of the market based on the type. This includes print management, device management, discovery and design, and document imaging. According to the report, device management represented the largest segment.
Device management involves the centralized oversight of all print devices within an organization including printers, copiers, and multifunction devices. This centralized control guarantees that all devices are functioning optimally, reducing downtime while improving overall efficiency. To minimize disruptions and ensure that print machines function properly, effective device management entails prompt support services and routine maintenance. Preventive maintenance helps avoid possible problems before they become more serious ones.
On-premises
Cloud-based
Cloud-based holds the largest share of the industry
A detailed breakup and analysis of the market based on the deployment mode have also been provided in the report. This includes on-premises and cloud-based. According to the report, cloud-based accounted for the largest market share.
Organizations can readily modify their print management services to meet changing demands because of the unmatched scalability provided by cloud-based MPS systems. This flexibility is especially helpful for companies whose print demands are changing or they are expanding quickly. Print environments can be remotely managed with cloud-based MPS, giving administrators more control and visibility regardless of the print environment's physical location. When considering upfront expenditures, cloud-based solutions are less expensive than traditional on-premises systems. They usually work on a pay-per-use or subscription basis, which can result in more predictable and controllable costs.
Large Enterprises
Medium Enterprises
Small Enterprises
Large enterprises represent the leading market segment
The report has provided a detailed breakup and analysis of the market based on the organization size. This includes large enterprises, medium enterprises, and small enterprises. According to the report, large enterprises represented the largest segment.
Large enterprises require a lot of printing since their departments produce a lot of documents. Large-scale print environments can be effectively managed and optimized with MPS technologies. Due to their substantial print-related costs, major businesses gain from MPS's cost savings. These services result in significant cost savings by lowering waste, improving device usage, and improving consumable management. MPS reduces downtime by offering centralized administration, automatic supply replenishment, and preventive maintenance.
BFSI
Government
Healthcare and Education
Manufacturing
Retail and Consumer Goods
IT and Telecom
Others
BFSI exhibits a clear dominance in the market
A detailed breakup and analysis of the market based on the industry vertical have also been provided in the report. This includes BFSI, government, healthcare and education, manufacturing, retail and consumer goods, IT and telecom, and others. According to the report, BFSI accounted for the largest market share.
The BFSI sector generates a substantial amount of paperwork including contracts, forms, statements, reports, and client communications. MPS helps manage and optimize this high volume of print activity efficiently. Managing printing costs is crucial for financial institutions. MPS solutions help BFSI organizations reduce expenses related to printing, including paper, ink, maintenance, and energy consumption, leading to significant cost savings. The BFSI sector is heavily regulated and requires strict adherence to various compliance standards regarding document handling, storage, and security. MPS providers offer solutions that ensure compliance with various regulations.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
Asia Pacific leads the market, accounting for the largest managed print services market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, Asia Pacific represents the largest regional market for managed print services.
The rising adoption of cloud MPS solutions in the Asia Pacific region is impelling the market growth. In addition, many countries in the region are experiencing rapid economic growth, leading to an increase in business activities and the expansion of both local and multinational companies. This growth drives the demand for efficient print management solutions to support expanding operations. On 28 November 2023, Japanese imaging and electronics company, Ricoh, partnered with a Belgian three-dimensional (3D) printing firm in a bid to produce 3D models of a patient's anatomy. This partnership with Ricoh brings a large managed services infrastructure, which will enable hospital systems to more quickly and affordably implement and scale 3D technology for their physicians and patients.
The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the managed print services industry include ARC Document Solutions Inc., Brother Industries Ltd., Canon Inc., HP Inc., Konica Minolta Inc., Lexmark International Inc., Ricoh Company Ltd., Sharp Corporation, Toshiba Corporation, WeP Solutions Ltd, and Xerox Corporation.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
Key players in the market are focusing on enhancing security and maintaining compliance requirements. They are also taking various sustainability initiatives by adopting energy-efficient devices. Furthermore, they are engaging in strategic partnerships and acquisitions to expand their market presence. For instance, on 11 January 2023, Xerox acquired Advanced UK, an Uxbridge, UK-based hardware and managed print services provider, and long-standing Xerox Platinum partner. This acquisition allows Xerox to integrate, continue to strengthen its presence in the UK, and provide continuity to Advanced UK's customer base. With its impressive capabilities and heritage in production print, Advanced UK already has a strong local client base.
27 March 2023: The University of Massachusetts (UMass) selects Toshiba America Business Solutions its Managed Print Technology Provider. The multi-year agreement enables UMass to advance academic, marketing, financial, eco, and information security goals across the University's statewide Amherst, Boston, Dartmouth, Lowell, Mount Ida and Worcester (UMass Chan Medical School) campuses. Toshiba's cloud-based Encompass(TM) Managed Print as a Service (MPaaS) platform helps the UMass community print more securely, sustainably, efficiently and affordably while managing the nearly 900 e STUDIO(TM) multifunction printers (MFPs) across the University's six campuses.
27 September 2023: Aurora Managed Print Services opened a new office in Newcastle to better serve the North East of England. As well as offering a broad range of managed print services, telecoms, print fleet optimization, document security, eco-friendly printing initiatives, and smart building management, the business supplies production printers from Ricoh, Konica Minolta, and Canon-who sponsored the new office.