市场调查报告书
商品编码
1541413
2024-2032 年按元件、支援 WebRTC 的装置、垂直产业和地区分類的 Web 即时通讯市场报告Web Real-Time Communication Market Report by Component, WebRTC-Enabled Devices, Vertical, and Region 2024-2032 |
IMARC Group年,全球网路即时通讯市场规模达87亿美元。对无缝通讯的需求不断增长、智慧型手机和平板电脑的使用不断增加、医疗保健领域产品的采用不断增加以及高速互联网连接的广泛使用是推动市场的一些主要因素。
Web 即时通讯 (WebRTC) 是一个开源专案和一组技术,可直接在 Web 浏览器内实现即时通信,无需安装额外的插件或软体。它为透过网路传输音讯、视讯和资料提供了一个标准化框架,促进点对点通讯和协作。多年来,WebRTC 因其简单性、跨平台相容性以及无需用户安装额外软体或插件即可实现即时通讯的能力而获得了极大的普及和采用。它的应用范围很广,包括语音和视讯通话、视讯会议、线上游戏、直播、远端协作工具、客户支援等。
该市场的主要推动力是银行、金融服务和保险 (BFSI) 行业越来越多地采用产品来提供视讯银行服务。此外,由于对智慧型手机的高度依赖以及高速网路连线普及率的不断提高,行动银行(行动银行)应用程式的使用率不断增加,也促进了市场的成长。此外,由于慢性病盛行率激增,远端患者监测(RPM)解决方案的采用不断增加也促进了市场成长。此外,WebRTC 与物联网 (IoT) 设备的兼容性以及与人工智慧 (AI) 技术整合的能力为创新带来了新的机会。 WebRTC 与物联网设备的无缝整合可实现各种物联网应用中的即时通信,例如智慧家庭、连网汽车和工业自动化,从而促进了市场成长。
对无缝通讯的需求不断增长
随着企业和个人寻求易于使用并整合到现有系统中的即时通讯解决方案,WebRTC 提供基于浏览器、免插件通讯的能力变得越来越有吸引力。这种需求转化为 WebRTC 技术采用的增加,从而导致市场扩张。此外,企业和产业正在将 WebRTC 融入各种应用程序,例如客户支援、远距医疗、线上教育、协作工具等。 WebRTC的多功能性使其能够满足跨行业无缝通讯的多样化需求,扩大了其应用范围和市场范围。此外,WebRTC 提供的易用性和可访问性正在推动其在各个行业的采用,包括客户服务、远距医疗、线上教育和协作工具。
医疗保健领域的产品采用率不断上升
近年来,远距医疗和远距患者护理解决方案的采用加速,特别是随着全球事件需要远距医疗服务。 WebRTC 在医疗保健提供者和患者之间实现即时音讯和视讯通讯方面发挥着至关重要的作用。它与网路浏览器的无缝整合使医疗保健专业人员能够进行虚拟咨询、诊断病情、提供远端监控并提供及时的建议。此外,WebRTC 提供加密和安全功能,确保即时通讯期间病患资讯的机密性和隐私性。它还促进医疗保健专业人员之间的即时协作和咨询,无论其地理位置如何。它使医生、专家和其他医疗保健提供者能够无缝地沟通和共享资讯。例如,透过WebRTC技术,多学科团队会议、远端诊断和专家之间的咨询变得更有效率和有效。协作医疗保健实践的日益普及推动了对 WebRTC 促进即时通讯和资讯交换的需求。
主要参与者之间的合作伙伴关係和收购不断增加
WebRTC 与 IoT 装置的整合可实现这些装置和 Web 浏览器之间的即时通讯。这种整合允许透过基于浏览器的介面与物联网设备进行无缝控制、监控和通讯。例如,WebRTC 可以促进监视摄影机的即时视讯串流或实现与智慧家庭设备的双向音讯通讯。这种整合增强了物联网用户体验并扩展了物联网应用程式的功能。此外,人工智慧技术与 WebRTC 的整合可实现进阶分析和自动化功能。人工智慧演算法可以分析透过 WebRTC 捕获的即时音讯和视讯资料,提供有价值的见解并实现自动化决策,这也促进了市场成长。
The global web real-time communication market size reached US$ 8.7 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 112.5 Billion by 2032, exhibiting a growth rate (CAGR) of 31.9% during 2024-2032. The increasing demand for seamless communication, the rising use of smartphones and tablets, the rising product adoption in the healthcare sector, and the widespread availability of high-speed internet connectivity are some of the major factors propelling the market.
Web real-time communication (WebRTC) is an open-source project and set of technologies that enables real-time communication directly within web browsers, without the need for additional plugins or software installations. It provides a standardized framework for audio, video, and data transmission over the internet, facilitating peer-to-peer communication and collaboration. Over the years, WebRTC has gained significant popularity and adoption due to its simplicity, cross-platform compatibility, and its ability to enable real-time communication without requiring users to install additional software or plugins. It is used in a wide range of applications, including voice and video calling, video conferencing, online gaming, live streaming, remote collaboration tools, customer support, and more.
The market is primarily driven by the rising product adoption of banking, financial services and insurance (BFSI) industry to offer video banking services. In addition, the increasing utilization of mobile banking (m-banking) apps due to considerable reliance on smartphones and rising penetration of high-speed internet connectivity is augmenting the market growth. Besides, the rising adoption of remote patient monitoring (RPM) solutions due to the surging prevalence of chronic conditions is also contributing to market growth. Moreover, WebRTC's compatibility with Internet of Things (IoT) devices and its ability to integrate with artificial intelligence (AI) technologies present new opportunities for innovation. The seamless integration of WebRTC with IoT devices enables real-time communication in various IoT applications, such as smart homes, connected cars, and industrial automation which is augmenting the market growth.
The increasing demand for seamless communication
As businesses and individuals seek real-time communication solutions that are easy to use and integrate into existing systems, WebRTC's ability to provide browser-based, plugin-free communication becomes increasingly attractive. This demand translates into increased adoption of WebRTC technology, resulting in market expansion. Moreover, businesses and industries are incorporating WebRTC into various applications such as customer support, telemedicine, online education, collaboration tools, and more. The versatility of WebRTC allows it to meet the diverse needs of seamless communication across multiple sectors, expanding its application scope and market reach. Besides, the ease of use and accessibility offered by WebRTC is driving its adoption across various industries, including customer service, telehealth, online education, and collaboration tools.
The rising product adoption in healthcare sector
The adoption of telemedicine and remote patient care solutions has accelerated in recent years, especially with the global events that have necessitated remote healthcare services. WebRTC plays a crucial role in enabling real-time audio and video communication between healthcare providers and patients. Its seamless integration with web browsers allows healthcare professionals to conduct virtual consultations, diagnose conditions, provide remote monitoring, and offer timely advice. Moreover, WebRTC offers encryption and security features that ensure the confidentiality and privacy of patient information during real-time communication. It also facilitates real-time collaboration and consultations among healthcare professionals, regardless of their geographical locations. It enables doctors, specialists, and other healthcare providers to communicate and share information seamlessly. For instance, multidisciplinary team meetings, remote diagnostics, and consultations between experts are made more efficient and effective with WebRTC technology. The increasing adoption of collaborative healthcare practices drives the demand for WebRTC in facilitating real-time communication and information exchange.
Rising partnerships and acquisitions amongst key players
WebRTC integration with IoT devices enables real-time communication between these devices and web browsers. This integration allows for seamless control, monitoring, and communication with IoT devices through browser-based interfaces. For example, WebRTC can facilitate live video streaming from surveillance cameras or enable two-way audio communication with smart home devices. This integration enhances the IoT user experience and expands the capabilities of IoT applications. Moreover, the integration of AI technologies with WebRTC enables advanced analytics and automation capabilities. AI algorithms can analyze real-time audio and video data captured through WebRTC, providing valuable insights and enabling automated decision-making, which is also augmenting the market growth.
IMARC Group provides an analysis of the key trends in each segment of the global web real-time communication market report, along with forecasts at the global, regional and country levels from 2024-2032. Our report has categorized the market based on component, WebRTC-enabled devices and vertical.
Solution
Voice Calling and Conferencing
Video Calling and Conferencing
Message and File Sharing
Others
Services
Solution represents the leading segment
The report has provided a detailed breakup and analysis of the market based on the component type. This includes solution (voice calling and conferencing, video calling and conferencing, message and file sharing, and others) and services. According to the report, solution represented the largest segment.
The solution segment encompasses a wide range of offerings that provide end-to-end WebRTC solutions to businesses and organizations. These solutions typically include software development kits (SDKs), communication platforms, and application programming interfaces (APIs) that enable developers to integrate WebRTC capabilities into their applications and services. By offering comprehensive solutions, this segment caters to the diverse needs of businesses looking to implement WebRTC functionality seamlessly. Moreover, these solutions often offer scalability to accommodate growing user bases and increased usage, ensuring that businesses can expand their communication capabilities seamlessly as their needs evolve.
Mobile
Desktop
Tablet
Others
Mobiles hold the largest share in the market
A detailed breakup and analysis of the market based on the WebRTC enabled devices has also been provided in the report. This mobile, desktop, tablet, and others. According to the report, mobile accounted for the largest market share.
WebRTC is inherently well-suited for mobile devices. Its browser-based nature eliminates the need for users to install additional applications or plugins, making it convenient and user-friendly. Mobile browsers increasingly support WebRTC functionalities, ensuring seamless integration and excellent user experiences for real-time communication. The mobile environment allows for intuitive touch interfaces, camera and microphone access, and easy sharing of media content, all of which contribute to the dominance of mobiles in the WebRTC market. Moreover, Mobile devices enable communication anytime and anywhere, making them ideal for real-time communication applications. With mobiles, users can engage in WebRTC-enabled voice and video calls, participate in live streaming, or collaborate on projects on the go. The portability and connectivity offered by mobiles align perfectly with the essence of WebRTC, allowing users to communicate seamlessly irrespective of their location.
BFSI
Retail
IT and Telecom
Public Sector
Media and Entertainment
Manufacturing
Healthcare
Others
IT and telecom represents the leading segment
A detailed breakup and analysis of the market based on the Vertical has also been provided in the report. This includes BFSI, retail, IT and telecom, public sector, media and entertainment, manufacturing, healthcare, and others. According to the report, IT and telecom represented the largest segment.
The IT and telecom industry were early adopters of WebRTC technology, recognizing its potential to revolutionize real-time communication. As pioneers in leveraging WebRTC, this sector has integrated the technology into their communication infrastructure, platforms, and services. Telecommunication companies, internet service providers, and IT organizations have embraced WebRTC to enhance their offerings, driving the sector's significant market share. Besides, voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are integral to the IT and telecom sector's communication services. WebRTC seamlessly integrates with VoIP and SIP technologies, allowing for browser-based audio and video calls. This integration expands the capabilities of VoIP and SIP services, enabling enhanced communication experiences and promoting the adoption of WebRTC within the IT and telecom sector.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance in the market
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America holds the largest market share.
North America has been at the forefront of technological advancements and innovation. The region is home to major technology hubs, such as Silicon Valley, which foster the development of cutting-edge technologies like WebRTC. With a strong presence of technology companies and skilled professionals, North America has been instrumental in driving the growth and adoption of WebRTC. Moreover, the region boasts a well-developed and robust IT and telecom infrastructure. The region has widespread high-speed internet connectivity, advanced data centers, and reliable telecommunications networks. This infrastructure provides a solid foundation for WebRTC implementation, ensuring seamless real-time communication experiences. The availability of these infrastructure components has contributed to the dominance of North America in the WebRTC market.
The competitive landscape of the market is dynamic and characterized by the presence of various players offering a range of solutions and services. At present, key players are investing in research and development (R&D) to enhance their WebRTC offerings. They are also improving functionalities, user experiences, and security features. Moreover, various leading players are opting for acquisitions or mergers to consolidate their position in the market. By acquiring complementary companies or technologies, they can expand their capabilities, customer base, or geographic presence. They are also providing dedicated support teams, developer resources, and forums to assist customers in integrating and utilizing WebRTC effectively.
AT&T Inc.
Avaya Inc.
Cisco Systems Inc.
Dialogic Corporation (Enghouse Systems Limited)
Oracle Corporation
Plivo Inc.
Polycom Inc. (Plantronics Inc.)
Quobis
Ribbon Communications Operating Company Inc.
Sangoma Technologies Corporation
Twilio Inc.
Vonage Holdings Corp.
Twilio Inc. have introduced new APIs and tools to facilitate WebRTC integration and provide developers with the means to build real-time communication features into their applications. Twilio has also been working on improving the scalability and reliability of its WebRTC infrastructure.
Vonage Holdings Corp. have launched new WebRTC APIs and SDKs to enable developers to integrate real-time communication features into their applications more easily. Vonage has also emphasized the flexibility and customization options in their WebRTC offerings.
Avaya Inc. has been incorporating WebRTC capabilities into its communication and collaboration platforms. Its Avaya IX Workplace platform includes WebRTC integration, allowing businesses to embed real-time communication features into their applications and provide seamless communication experiences.