市场调查报告书
商品编码
1541604
2024-2032 年按解决方案(设备、软体、IT 服务、资料中心系统、通讯服务)、技术(物联网、大数据、云端运算、内容管理、安全)和地区分類的政府市场 ICT 投资报告ICT Investment In Government Market Report by Solution (Devices, Software, IT Services, Data Center Systems, Communication Services), Technology (IoT, Big Data, Cloud Computing, Content Management, Security), and Region 2024-2032 |
2023年全球政府ICT投资规模达5,609亿IMARC Group。对改善公共服务交付、加强网路安全措施和高效资料管理的需求不断增加、数位转型措施不断增加、监管合规性不断提高、对电子化政府解决方案的需求不断增加以及对营运效率和成本降低的追求是推动这一趋势的一些主要因素。
主要市场驱动力:对改善公共服务提供和增强网路安全的需求不断增长是市场的主要驱动力。各国政府越来越多地采用数位解决方案来简化营运、降低成本并增强公民参与。监管合规要求要求实施先进的 ICT 系统以进行资料管理和安全。
主要市场趋势:云端运算和人工智慧技术的广泛采用代表了市场的主要趋势。云端服务提供可扩展性、成本效益和改进的协作,推动它们融入政府营运。人工智慧 (AI) 和机器学习 (ML) 被用于预测分析、增强决策和资源分配。
地理趋势:北美占据市场最大的地区。对加强网路安全、提高公共服务效率和数位转型措施的日益增长的需求正在为整个地区的政府市场前景带来积极的 ICT 投资。
竞争格局:政府产业ICT投资的主要市场参与者包括亚马逊网路服务公司(Amazon.com Inc.)、Avaya Holdings Corp.、凯捷公司、华为技术有限公司和诺基亚公司等。
挑战与机会:市场面临多种挑战,包括预算限制,这限制了采用和实施先进技术的能力。然而,市场也面临一些机会,例如对数位转型和电子化政府解决方案不断增长的需求为创新和效率提升提供了巨大潜力。
增加数位转型倡议
推动数位转型是市场成长的另一个重要驱动力。各国政府正在采用云端运算、人工智慧 (AI) 和物联网 (IoT) 等现代技术来提高营运效率和创新。例如,2024 年 8 月,科技巨头Google宣布与印度安得拉邦政府合作,在农业、医疗保健、永续发展、技能开发和新创生态系统等领域提供人工智慧 (AI) 应用。根据「安得拉邦人工智慧,由谷歌提供支持」的倡议,州政府和谷歌计划签署一份谅解备忘录 (MoU)。这项全面的合作伙伴关係旨在涵盖人工智慧在农业、医疗保健和永续发展方面的应用,以及技能开发、新创生态系统、人工智慧劳动力培养、透过数位信贷为中小微型企业提供支援以及人工智慧驱动的治理。这些技术可以实现更好的资料管理、预测分析和自动化,从而节省成本和更有效的治理,从而促进政府市场成长中的 ICT 投资。
日益增长的网路安全担忧
随着网路威胁的兴起以及政府机构处理的敏感资料量的不断增加,网路安全已成为重中之重。根据产业报告,2023 年共发生 2,365 起网路攻击,受害者人数达 343,338,964 人。 2023 年资料外洩事件比 2021 年(先前的记录)增加了 72%。资料外洩平均造成 445 万美元的损失。电子邮件是最常见的恶意软体传播媒介,到 2023 年,约资料 % 的恶意软体透过电子邮件传播。公众信任至关重要。例如,2024 年8 月,Stellar Cyber 推出了多层人工智慧,将机器学习(ML)、图ML、生成式人工智慧和超自动化等四种不同技术整合到一个统一平台中,从而减少威胁检测和响应时间。根据政府市场ICT投资预测,强大的网路安全框架对于帮助防止资料外洩和确保政府资料的完整性和机密性至关重要,预计这将进一步推动市场成长。
不断提高的监管合规性
监管要求需要采用 ICT 系统,以确保遵守资料保护和隐私法。政府必须实施安全且合规的 ICT 基础设施,以负责任地处理公民资料。例如,距离欧盟数位营运弹性法案 (DORA) 于 2025 年 1 月 17 日生效还有不到六个月的时间,DORA 实施计画正在全力进行中。 DORA 制定了有关资讯和通讯技术 (ICT) 的统一要求,支援金融领域大多数受监管实体的业务流程。它还将金融服务监管机构的权力扩展到被当局视为「关键」的资讯通信技术服务提供者。这种遵守监管的动力鼓励对符合法律标准并保护敏感资讯的更新的 ICT 解决方案进行投资。
IMARC Group提供了每个细分市场的主要趋势的分析,以及 2024-2032 年全球、区域和国家层面的预测。我们的报告根据解决方案和技术对市场进行了分类。
装置
软体
资讯科技服务
资料中心系统
通讯服务
IT服务占大部分市场份额
该报告根据解决方案提供了详细的市场细分和分析。这包括设备、软体、IT 服务、资料中心系统和通讯服务。根据政府市场ICT投资报告,IT服务占最大部分。
市场对 IT 服务的需求是由线上服务的推动所推动的,而公民参与则需要强大的 ICT 系统,从而提高可及性和透明度。向云端解决方案的转变提供了可扩展性和成本效益,使其对政府机构具有吸引力。对网路威胁的日益担忧迫使各国政府投资于安全的 ICT 基础设施,以保护敏感资料和系统。这些技术正在整合以加强决策和简化运营,进一步推动公共部门的资讯通信技术投资。各国政府越来越多地采用数位技术来改善服务提供和营运效率,这导致ICT投资增加,从而推动政府对ICT投资的需求。
物联网
大数据
云端运算
内容管理
安全
物联网占产业最大份额
报告还提供了基于该技术的详细市场细分和分析。这包括物联网、巨量资料、云端运算、内容管理和安全性。报告显示,物联网占了最大的市场份额。
市场对物联网技术的需求是由几个关键因素推动的:物联网技术可以实现流程自动化、减少人工干预并提供可操作的资料以简化政府运作和决策。物联网感测器和设备可以即时监控和优化政府基础设施,例如交通网路、公用事业和公共设施,从而提高效率并节省成本。具有强大安全功能的物联网设备有助于保护政府系统和资料免受网路威胁,这是数位时代日益受到关注的问题。支援物联网的服务和应用程式增强了公民参与并改善了对政府资讯和服务的存取。
北美洲
美国
加拿大
亚太
中国
日本
印度
韩国
澳洲
印尼
其他的
欧洲
德国
法国
英国
义大利
西班牙
俄罗斯
其他的
拉丁美洲
巴西
墨西哥
其他的
中东和非洲
北美市场领先,占据最大的政府ICT投资市场份额
该报告还对所有主要区域市场进行了全面分析,其中包括北美(美国和加拿大);欧洲(德国、法国、英国、义大利、西班牙、俄罗斯等);亚太地区(中国、日本、印度、韩国、澳洲、印尼等);拉丁美洲(巴西、墨西哥等);以及中东和非洲。报告称,北美是政府ICT投资的最大区域市场。
北美市场受到多种因素的推动,包括政府越来越多地采用数位解决方案来提高效率和服务交付,从而带来大量的资讯通信技术投资。向云端服务的转变可实现可扩展且经济高效的解决方案,这对于政府 IT 基础设施现代化至关重要。不断上升的网路威胁需要对安全 ICT 系统进行投资,以保护敏感的政府资料。物联网、巨量资料和人工智慧技术的日益融合正在增强营运能力和改善公共服务。各国政府正在投资资讯通信技术,以满足合规要求并提高营运透明度和问责制。例如,2024年4月,拜登-哈里斯政府宣布,美国商务部与英特尔公司达成了一份不具约束力的初步条款备忘录(PMT),将根据《CHIPS和科学法案》提供高达85亿美元的直接资金加强美国供应链并重新确立美国在半导体製造的领导地位。领先的逻辑晶片对于人工智慧(AI)等世界最先进的技术至关重要,这笔拟议的资金将有助于确保更多的此类晶片在国内开发和製造。
政府ICT投资市场研究报告也对市场竞争格局进行了全面分析。也提供了所有主要公司的详细资料。政府产业ICT投资的一些主要市场参与者包括亚马逊网路服务公司(Amazon.com Inc.)、Avaya Holdings Corp.、凯捷公司、华为技术有限公司和诺基亚公司。
(请注意,这只是关键参与者的部分列表,报告中提供了完整列表。)
政府ICT投资市场竞争激烈,主要参与者包括IBM、微软、思科系统和甲骨文等。这些公司提供云端运算、网路安全和人工智慧的先进解决方案,以满足政府需求。亚马逊网路服务 (AWS) 和谷歌云端等新兴企业也凭藉其可扩展和创新技术获得了关注。该市场的特点是战略合作伙伴关係、持续创新以及注重安全、高效和合规的 ICT 基础设施,以支持数位政府措施。例如,2024年7月,华为科技(毛里求斯)有限公司在毛里求斯路易港举行的DigiTalent 3.0启动仪式上宣布,计划在未来四年内提供4000个ICT课程和课程。这些培训机会将由华为ICT学院、华为未来种子计画、政府公务员培训、中小企业数位转型培训和数位素养计画提供。
2024 年 6 月,Amazon Web Services (AWS) 宣布了 AWS 公共部门产生人工智慧 (AI) 影响计画。这项为期两年、价值5000 万美元的投资旨在帮助公共部门组织和直接支持其技术需求的组织,利用AWS 生成式AI 服务和基础设施(例如Amazon Bedrock、Amazon Q、Amazon SageMaker)加速创新,支援关键任务、AWS HealthScribe、AWS Trainium 和 AWS Inferentia。
2024年8月,全球领先的资讯和通讯技术(ICT)基础设施和智慧设备供应商华为主办中东和中亚(ME&CA)商业路演巴林站,展示旨在赋能关键产业的前沿解决方案包括教育、医疗、房地产和金融。
The global ICT investment in government market size reached US$ 560.9 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 759.4 Billion by 2032, exhibiting a growth rate (CAGR) of 3.32% during 2024-2032. The increasing need for improved public service delivery, enhanced cybersecurity measures and efficient data management, rising digital transformation initiatives growing regulatory compliance, the increasing demand for e-governance solutions, and the pursuit of operational efficiency and cost reduction are some of the major factors propelling the market growth.
Major Market Drivers: The rising need for improved public service delivery and enhanced cybersecurity represents the major driver of the market. Governments are increasingly adopting digital solutions to streamline operations, reduce costs, and enhance citizen engagement. Regulatory compliance requirements mandate the implementation of advanced ICT systems for data management and security.
Key Market Trends: The widespread adoption of cloud computing and AI technologies represents the key trend in the market. Cloud services offer scalability, cost-efficiency, and improved collaboration, driving their integration into government operations. Artificial Intelligence (AI) and machine learning (ML) are being leveraged for predictive analytics, enhancing decision-making and resource allocation.
Geographical Trends: North America accounts for the largest region in the market. The increasing need for enhanced cybersecurity, improved public service efficiency, and digital transformation initiatives are creating a positive ICT investment in government market outlook across the region.
Competitive Landscape: Some of the major market players in the ICT investment in government industry include Amazon Web Services Inc. (Amazon.com Inc.), Avaya Holdings Corp., Capgemini SE, Huawei Technologies Co. Ltd., and Nokia Corporation, among many others.
Challenges and Opportunities: The market faces several challenges including budget constraints, which limit the ability to adopt and implement advanced technologies. However, the market also faces several opportunities such as the growing demand for digital transformation and e-governance solutions offer a vast potential for innovation and efficiency improvements.
Increasing Digital Transformation Initiatives
The push for digital transformation is another significant driver of the market growth. Governments are embracing modern technologies like cloud computing, artificial intelligence (AI), and the Internet of Things (IoT) to enhance operational efficiency and innovation. For instance, in August 2024, Tech giant Google announced partnering with the state government of Andhra Pradesh in India to provide Artificial Intelligence (AI) applications in sectors like agriculture, healthcare, sustainability, skill development, and startup ecosystems. A Memorandum of Understanding (MoU) is slated for signing between the state government and Google under the initiative "AI for Andhra Pradesh, Powered by Google". This comprehensive partnership intends to encompass AI applications in agriculture, healthcare, and sustainability, as well as skill development, startup ecosystems, AI workforce cultivation, MSME support through digital credit, and Al-driven governance. These technologies enable better data management, predictive analytics, and automation, which leads to cost savings and more effective governance, thus boosting the ICT investment in government market growth.
Growing Cybersecurity Concerns
With the rise of cyber threats and the increasing volume of sensitive data handled by government agencies, cybersecurity has become a top priority. According to industry reports, there were 2,365 cyberattacks in 2023 with 343,338,964 victims. 2023 saw a 72% increase in data breaches since 2021, which held the previous record. A data breach costs $4.45 million on average. Email is the most common vector for malware, with around 35% of malware delivered via email in 2023. Investments in advanced cybersecurity measures, such as threat detection, data encryption, and secure communication channels, are essential to protect government infrastructure and maintain public trust. For instance, in August 2024, Stellar Cyber introduced Multi-Layer AI, incorporating four distinct technologies, including machine learning (ML), graph ML, generative AI, and hyper-automation, into a single unified platform that reduces threat detection and response time. According to the ICT investment in government market forecast, robust cybersecurity frameworks will be pivotal in helping to prevent data breaches and ensure the integrity and confidentiality of government data, which is further expected to drive the market growth.
Rising Regulatory Compliance
Regulatory requirements necessitate the adoption of ICT systems to ensure compliance with data protection and privacy laws. Governments must implement secure and compliant ICT infrastructures to handle citizens' data responsibly. For instance, with under six months to go until the European Union Digital Operational Resilience Act (DORA) becomes applicable on 17 January 2025, DORA implementation projects are running full steam ahead. DORA lays down uniform requirements concerning information and communication technology (ICT) supporting the business processes of most regulated entities in the financial sector. It also extends the powers of the financial services' supervisory authorities to ICT service providers deemed to be "critical" by the authorities. This drive toward regulatory adherence encourages investments in updated ICT solutions that meet legal standards and protect sensitive information.
IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on solution and technology.
Devices
Software
IT Services
Data Center Systems
Communication Services
IT services accounts for the majority of the market share
The report has provided a detailed breakup and analysis of the market based on the solution. This includes devices, software, IT services, data center systems, and communication services. According to the ICT investment in government market report, IT services represented the largest segment.
The demand for IT services in the market is driven by the push for online services and citizen engagement necessitates robust ICT systems, enhancing accessibility and transparency. The shift to cloud solutions offers scalability and cost-effectiveness, making it attractive for government agencies. The rising concerns over cyber threats compel governments to invest in secure ICT infrastructures to protect sensitive data and systems. These technologies are being integrated to enhance decision-making and streamline operations, further driving ICT investments in the public sector. Governments are increasingly adopting digital technologies to improve service delivery and operational efficiency, which is leading to higher ICT investments, thereby driving the ICT investment in government demand.
IoT
Big Data
Cloud Computing
Content Management
Security
IoT holds the largest share of the industry
A detailed breakup and analysis of the market based on the technology have also been provided in the report. This includes IoT, big data, cloud computing, content management, and security. According to the report, IoT accounted for the largest market share.
The demand for IoT technology in the market is driven by several key factors IoT technologies automate processes, reduce manual intervention, and provide actionable data to streamline government operations and decision-making. IoT sensors and devices enable real-time monitoring and optimization of government infrastructure, such as transportation networks, utilities, and public facilities, leading to enhanced efficiency and cost savings. IoT devices with robust security features help safeguard government systems and data against cyber threats, a growing concern in the digital age. IoT-enabled services and applications enhance citizen engagement and improve access to government information and services.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America leads the market, accounting for the largest ICT investment in government market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for ICT investment in government.
The market in North America is driven by several factors including governments increasingly adopting digital solutions to enhance efficiency and service delivery, leading to significant ICT investments. The shift towards cloud services enables scalable and cost-effective solutions, crucial for modernizing government IT infrastructures. The rising cyber threats necessitate investments in secure ICT systems to protect sensitive government data. The increasing integration of IoT, big data, and AI technologies is enhancing operational capabilities and improving public services. Governments are investing in ICT to meet compliance requirements and improve transparency and accountability in operations. For instance, in April 2024, the Biden-Harris Administration announced that the U.S. Department of Commerce and Intel Corporation have reached a non-binding preliminary memorandum of terms (PMT) to provide up to $8.5 billion in direct funding under the CHIPS and Science Act to strengthen the U.S. supply chain and re-establish American leadership in semiconductor manufacturing. Leading-edge logic chips are essential to the world's most advanced technologies like Artificial Intelligence (AI), and this proposed funding would help ensure more of those chips are developed and made domestically.
The ICT investment in government market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the ICT investment in government industry include Amazon Web Services Inc. (Amazon.com Inc.), Avaya Holdings Corp., Capgemini SE, Huawei Technologies Co. Ltd., and Nokia Corporation.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
The market for ICT investment in the government is highly competitive, featuring major players such as IBM, Microsoft, Cisco Systems, and Oracle. These companies offer advanced solutions in cloud computing, cybersecurity, and AI to meet government needs. Emerging players like Amazon Web Services (AWS) and Google Cloud are also gaining traction with their scalable and innovative technologies. The market is characterized by strategic partnerships, continuous innovation, and a focus on secure, efficient, and compliant ICT infrastructures to support digital government initiatives. For instance, in July 2024, Huawei Technologies (Mauritius) Co., Ltd. announced its plan to provide 4,000 ICT courses and classes over the next four years at a DigiTalent 3.0 Launch Ceremony in Port Louis, Mauritius. These training opportunities will be provided by the Huawei ICT Academy, Huawei's Seeds for the Future program, training for government civil servants, SME digital transformation training, and digital literacy initiatives.
In June 2024, Amazon Web Services (AWS) announced the AWS Public Sector Generative Artificial Intelligence (AI) Impact Initiative. The two-year, $50 million investment is designed to help public sector organizations and those that directly support their technology needs - to accelerate innovation in support of critical missions using AWS generative AI services and infrastructure, such as Amazon Bedrock, Amazon Q, Amazon SageMaker, AWS HealthScribe, AWS Trainium, and AWS Inferentia.
In August 2024, Huawei, a leading global provider of information and communications technology (ICT) infrastructure and smart devices, hosted the Bahrain leg of the Middle East and Central Asia (ME&CA) Commercial Roadshow, showcasing cutting-edge solutions designed to empower key sectors including education, healthcare, real estate, and finance.