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市场调查报告书
商品编码
1541754

2024-2032 年按产品（ATM、自助服务终端、自动贩卖机）、应用（零售、QSR、银行、旅游、医疗保健等）和地区分類的自助服务技术市场报告

Self-Service Technology Market Report by Product (ATM, Kiosks, Vending Machines), Application (Retail, QSR, Banking, Travel and Tourism, Healthcare, and Others), and Region 2024-2032
出版日期: | 出版商: IMARC | 英文 146 Pages | 商品交期: 2-3个工作天内

价格

IMARC Group年全球自助服务技术市场规模达384亿美元。该市场的推动因素包括消费者对便利性的日益偏好、对非接触式解决方案不断增长的需求、快速的技术进步、企业的成本效率、增强的资料收集能力以及对环境可持续性的关注，从而在零售、银行等各行业广泛采用、医疗保健、旅馆和交通。

自助服务技术市场分析：

主要市场驱动因素：随着消费者对快速且方便的解决方案更感兴趣，自助服务技术变得越来越流行。这些技术为多个行业提供快速有效的服务体验。此外，由于技术的快速进步提高了这些解决方案的实用性和可靠性，因此公司和客户发现这些解决方案更具吸引力。

主要市场趋势：主要趋势包括零售业广泛使用互动式资讯亭和自助结帐系统，以改善客户体验并加快营运速度。此外，对卫生和易于使用的解决方案日益增长的需求也支持了它在公共区域和商业环境中的采用。此外，许多企业正在强调创新和策略联盟，推出结合区块链、人工智慧（AI）和生物辨识验证的尖端自助服务系统。

地理趋势：在快速城市化、技术采用以及零售、银行和运输行业自助服务解决方案的大量投资的推动下，亚太地区是最大的区域市场。由于消费者对便利性的高需求以及各行业早期采用先进技术，其他地区也呈现强劲成长。

竞争格局：自助服务技术产业的一些主要市场参与者包括 AZKOYEN SA、Crane Co.、Diebold Nixdorf Incorporated、Fujitsu Limited、GRGBanking、HESS Cash Systems GmbH、HYOSUNG TNS Inc.（晓星公司）、KIOSK Information Systems Inc. 、NCR Corporation 和东芝公司等。

挑战和机会：对资料安全和隐私的担忧给该行业带来了严峻的挑战，因为公司需要采取严格的预防措施来保护客户资讯并维护信心。然而，机会在于不断创新和扩展到新兴市场，这些市场对自动化和非接触式服务的需求正在迅速增长。

自助服务科技市场趋势：

消费者对便利性和速度的偏好不断增加

消费者越来越重视服务提供的便利性和速度，这日益推动了对自助服务技术的需求。快节奏的生活方式日益流行，促使消费者寻找能够提供快速、无忧服务的解决方案。大约一半的美国人（52%）通常会尝试同时做两件或更多事情。 60% 的成年人表示，他们至少有时会感到太忙，12% 的人一直或大部分时间都有这种感觉。自助结帐亭、自动柜员机 (ATM) 和数位资讯亭是透过确保消费者独立、有效率地执行任务来服务这种生活方式的技术。同样，消费者欣赏控制交易和互动的能力，这有助于最大限度地减少等待时间并减少对人工协助的依赖。这在零售环境中尤其明显，自助结帐系统变得越来越流行。

增强客户体验和参与度

众所周知，自助服务技术的使用可以改善客户体验和参与度。这些技术使消费者能够控制他们的互动，从而带来更令人满意和个人化的服务体验。互动式资讯亭和行动应用程式使客户可以轻鬆存取资讯和服务。这种便利性对于机场、零售店和医疗机构等需要及时有效服务的地方尤其有用。一项行业调查显示，如果等待时间相同，快餐店 (QSR) 中 30% 的顾客宁愿透过自助服务终端下订单，也不愿透过收银员下订单。此外，49.4% 的零售消费者选择自助结帐，因为他们认为这是更快的体验。此外，本次调查中 65% 的客户认为非接触式支付方式符合他们安全和卫生的主要目标。

各行业不断采用技术

自助服务解决方案在零售、银行、医疗保健、饭店和运输业中越来越受欢迎，作为提高生产力、削减开支和提高客户满意度的一种方式。银行业正在使用 ATM、互动式柜员机 (ITM) 和行动银行应用程式来节省营运成本，提供 24/7 服务，并为消费者提供便利、安全的银行体验。此外，随着生物辨识身分验证等尖端安全功能的实施，这些技术的可靠性和可信度也得到了提升。在印度，2024 财年 ATM 月均提领现金显着成长 5.51%，达到 14.3 千万卢比。在医疗保健产业，自助服务亭和病患入口网站也正在改善病患登记、登记和计费流程。

自助服务技术市场细分：

IMARC Group提供了每个细分市场的主要趋势的分析，以及 2024-2032 年全球、区域和国家层面的预测。我们的报告根据产品和应用对市场进行了分类。

按产品划分：

自动提款机

资讯亭

自动贩卖机

ATM占大部分市场份额

该报告根据产品提供了详细的市场细分和分析。这包括 ATM、自助服务终端和自动贩卖机。根据该报告，ATM 代表了最大的细分市场。

根据自助服务技术市场分析和趋势，自动柜员机(ATM) 占据最大的细分市场，因为它们在银行业中发挥着重要作用，提供24/7 的现金访问，促进快速安全的交易，并支持各种金融服务。除此之外，安全功能和便利性的不断进步，使其成为全球城乡银行基础设施中不可或缺的一部分，大大提高了自助服务技术的市场份额和收入。

按应用划分：

零售

快速反应

银行业

观光观光

卫生保健

其他的

零售业占据产业最大份额

报告还提供了基于应用程式的详细市场细分和分析。这包括零售、快餐、银行、旅游、医疗保健等。报告称，零售业占据最大的市场份额。

根据自助服务技术产业预测和展望，零售业是最大的细分市场。这是由于自助结帐系统、互动式资讯亭和数位支付解决方案的广泛使用，透过减少等待时间、提高效率和提供个人化服务来增强购物体验。此外，零售商利用这些技术来简化营运、收集客户见解并适应消费者对便利性和速度不断增长的需求。除此之外，人工智慧（AI）和物联网（IoT）等先进技术在零售自助服务解决方案中的快速整合正在促进市场成长。

按地区划分：

北美洲

美国

加拿大

亚太地区

中国

日本

印度

韩国

澳洲

印尼

其他的

欧洲

德国

法国

英国

义大利

西班牙

俄罗斯

其他的

拉丁美洲

巴西

墨西哥

其他的

中东和非洲

亚太地区引领市场，占据最大的自助服务技术市场份额

该报告还对所有主要区域市场进行了全面分析，其中包括北美（美国和加拿大）；亚太地区（中国、日本、印度、韩国、澳洲、印尼等）；欧洲（德国、法国、英国、义大利、西班牙、俄罗斯等）；拉丁美洲（巴西、墨西哥等）；以及中东和非洲。报告称，亚太地区是自助服务技术最大的区域市场。

根据自助服务技术市场报告和概述，由于快速的城市化、新兴的中产阶级以及中国、日本和印度等国家的技术采用不断增加，亚太地区占据了最大的份额。此外，零售、银行和运输业为提高客户体验和营运效率而对自助服务解决方案的投资不断增加，正在推动自助服务技术市场的成长。此外，在精通技术的人群和政府的支持性倡议的推动下，对非接触式和自动化服务的需求不断增长，正在推动市场成长。

竞争格局：

市场研究报告也对市场竞争格局进行了全面分析。也提供了所有主要公司的详细资料。自助服务技术产业的一些主要市场参与者包括 AZKOYEN SA、Crane Co、Diebold Nixdorf Incorporated、Fujitsu Limited、GRGBanking、HESS Cash Systems GmbH、HYOSUNG TNS Inc.（晓星公司）、KIOSK Information Systems Inc.、 NCR株式会社、东芝株式会社等

（请注意，这只是关键参与者的部分列表，报告中提供了完整列表。）

顶级自助服务技术公司专注于创新、策略合作伙伴关係和扩张，以巩固其市场地位。他们正在投资研发 (R&D)，以推出先进的人工智慧 (AI) 支援的自助服务解决方案，以提供增强的安全性和个人化的用户体验。此外，许多参与者正在与科技公司和金融机构合作，整合生物辨识认证和区块链等尖端技术。此外，这些公司正在透过进入亚太和拉丁美洲的新兴市场来扩大其全球足迹，这些市场对自动化和非接触式解决方案的需求正在迅速增加，这间接增强了自助服务技术市场的近期机会和发展。

自助服务科技市场新闻：

2023 年 8 月，NCR 公司宣布资产 66 亿美元的 First Bank 已加入 NCR 的 Allpoint 网路。此次合併将使客户能够在美国NCR 各地的值得信赖的零售地点轻鬆访问和存入现金，还使First Bank 通过添加近200 台NCR 交互式柜员机(ITM) 来改造其分支机构，为First Bank带来更多自助服务选择顾客。

2024 年 1 月，Diebold Nixdorf 推出了新的基于人工智慧的结帐解决方案，以应对零售业的萎缩。它旨在防止自助服务和传统 POS 结帐时常见的损失来源。新的智慧视觉技术驱动的产品将补充 Diebold Nixdorf 已经推出的基于人工智慧的解决方案，该解决方案减少新鲜农产品扫描和限制销售的年龄验证期间的摩擦。

本报告回答的关键问题

  • 全球自助服务技术市场有多大
  • 2024-2032年全球自助服务技术市场的预期成长率是多少
  • 推动全球自助服务技术市场的关键因素是什么
  • COVID-19 对全球自助服务技术市场有何影响
  • 基于产品的全球自助技术市场区隔是怎样的
  • 基于应用的全球自助技术市场区隔如何
  • 全球自助科技市场的重点区域有哪些
  • 谁是全球自助服务技术市场的主要参与者/公司

本报告回答的关键问题

  • 全球自助服务技术市场有多大？ 2024-2032年全球自助服务技术市场的预期成长率是多少？
  • 推动全球自助服务技术市场的关键因素是什么？
  • COVID-19 对全球自助服务技术市场有何影响？
  • 基于产品的全球自助技术市场区隔如何？
  • 基于应用的全球自助科技市场区隔如何？
  • 全球自助服务技术市场的重点区域有哪些？
  • 全球自助服务技术市场的主要参与者/公司有哪些？

目录

第一章：前言

第 2 章：范围与方法

  • 研究目的
  • 利害关係人
  • 数据来源
    • 主要来源
    • 二手资料
  • 市场预测
    • 自下而上的方法
    • 自上而下的方法
  • 预测方法

第 3 章：执行摘要

第 4 章：简介

  • 概述
  • 主要行业趋势

第 5 章：全球自助服务技术市场

  • 市场概况
  • 市场表现
  • COVID-19 的影响
  • 市场预测

第 6 章：市场区隔：依产品

  • 自动提款机
    • 市场趋势
    • 市场预测
  • 资讯亭
    • 市场趋势
    • 市场预测
  • 自动贩卖机
    • 市场趋势
    • 市场预测

第 7 章：市场区隔：按应用

  • 零售
    • 市场趋势
    • 市场预测
  • 快速反应
    • 市场趋势
    • 市场预测
  • 银行业
    • 市场趋势
    • 市场预测
  • 观光观光
    • 市场趋势
    • 市场预测
  • 卫生保健
    • 市场趋势
    • 市场预测
  • 其他的
    • 市场趋势
    • 市场预测

第 8 章：市场区隔：按地区

  • 北美洲
    • 美国
    • 加拿大
  • 亚太地区
    • 中国
    • 日本
    • 印度
    • 韩国
    • 澳洲
    • 印尼
    • 其他的
  • 欧洲
    • 德国
    • 法国
    • 英国
    • 义大利
    • 西班牙
    • 俄罗斯
    • 其他的
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他的
  • 中东和非洲
    • 市场趋势
    • 市场预测

第 9 章：SWOT 分析

  • 概述
  • 优势
  • 弱点
  • 机会
  • 威胁

第 10 章：价值链分析

第 11 章：波特五力分析

  • 概述
  • 买家的议价能力
  • 供应商的议价能力
  • 竞争程度
  • 新进入者的威胁
  • 替代品的威胁

第 12 章：价格分析

第13章：竞争格局

  • 市场结构
  • 关键参与者
  • 关键参与者简介
    • AZKOYEN SA
    • Crane Co.
    • Diebold Nixdorf Incorporated
    • Fujitsu Limited
    • GRGBanking
    • HESS Cash Systems GmbH
    • HYOSUNG TNS Inc. (Hyosung Corporation)
    • KIOSK Information Systems Inc.
    • NCR Corporation
    • Toshiba Corporation
Product Code: SR112024A3123

The global self-service technology market size reached US$ 38.4 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 69.6 Billion by 2032, exhibiting a growth rate (CAGR) of 6.6% during 2024-2032. The market is driven by increasing consumer preference for convenience, growing demand for contactless solutions, rapid technological advancements, cost efficiency for businesses, enhanced data collection capabilities, and a focus on environmental sustainability, resulting in widespread adoption across various industries, including retail, banking, healthcare, hospitality, and transportation.

Self-Service Technology Market Analysis:

Major Market Drivers: Self-service technologies are becoming popular as consumers are more interested in speedy and convenient solutions. These technologies offer rapid and effective service experiences in several industries. Furthermore, companies and customers are finding these solutions more attractive due to the rapid improvements in technology which have improved the usefulness and dependability of these solutions.

Key Market Trends: The main trends include the extensive use of interactive kiosks and self-checkout systems in the retail industry to better customer experience and speed up operations. Moreover, its adoption in public areas and commercial settings is also being supported by a rising need for hygienic and easy-to-use solutions. In addition, a number of businesses are emphasizing innovation and strategic alliances to launch cutting-edge self-service systems that combine blockchain, artificial intelligence (AI), and biometric verification.

Geographical Trends: Asia Pacific is the largest regional segment, driven by rapid urbanization, technological adoption, and significant investments in self-service solutions across retail, banking, and transportation sectors. Other regions are also showing strong growth owing to high consumer demand for convenience and the early adoption of advanced technologies in various industries.

Competitive Landscape: Some of the major market players in the self-service technology industry include AZKOYEN SA, Crane Co., Diebold Nixdorf Incorporated, Fujitsu Limited, GRGBanking, HESS Cash Systems GmbH, HYOSUNG TNS Inc. (Hyosung Corporation), KIOSK Information Systems Inc., NCR Corporation, and Toshiba Corporation among many others.

Challenges and Opportunities: Concerns about data security and privacy present serious challenges in this industry as companies need to take strict precautions to safeguard client information and uphold confidence. However, opportunities lie in continuous innovation and expansion into emerging markets, where the demand for automated and contactless services is rapidly increasing.

Self-Service Technology Market Trends:

Increasing Consumer Preference for Convenience and Speed

Consumers are giving more importance to convenience and speed in service delivery, which is increasingly driving the demand for self-service technologies. There has been a hike in the fast-paced lifestyle which is prompting consumers to look for solutions that give quick and hassle-free services. About half of Americans (52%) are usually trying to do two or more things at once. 60% of these adults said they at least sometimes felt too busy, and 12% feel this way all or most of the time. Self-checkout kiosks, automated teller machines (ATMs), and digital information kiosks are technologies that serve this lifestyle by making sure that consumers are performing tasks independently and efficiently. Likewise, consumers appreciate the ability to control their transactions and interactions, which helps in minimizing wait times and reduce their dependency on human assistance. This is particularly visible in retail environments, where self-checkout systems have become increasingly popular.

Enhanced Customer Experience and Engagement

The use of self-service technologies is known to improve customer experience and engagement. These technologies give consumers control over their interactions, leading to a more satisfying and personalized service experience. Interactive kiosks and mobile apps provide customers with easy access to information and services. This convenience is especially helpful in places like airports, retail establishments, and healthcare institutions where prompt and effective service is crucial. According to an industry survey, 30% of customers in quick-service restaurants (QSRs) would rather place their orders through a kiosk than a cashier if the wait times were the same. Also, 49.4% of retail consumers choose self-service checkouts because they believe it to be a quicker experience. Furthermore, 65% of customers in this survey believed that contactless payment methods are in line with their primary goals for security and hygiene.

Growing Technology Adoption in Various Industries

Self-service solutions are becoming more and more popular in the retail, banking, healthcare, hotel, and transportation industries as a way to boost productivity, cut expenses, and enhance customer happiness. ATMs, interactive teller machines (ITMs), and mobile banking applications are being used by the banking industry to save operating costs, provide 24/7 service, and give consumers a convenient and safe banking experience. Additionally, the reliability and trustworthiness of these technologies have increased with the implementation of cutting-edge security features like biometric authentication. In India, the fiscal year 2024 witnessed a notable 5.51 percent increase in the monthly average cash withdrawals from ATMs, reaching Rs 1.43 crore. In the healthcare industry, self-service kiosks and patient portals are also improving patient registration, check-in, and billing processes.

Self-Service Technology Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on product and application.

Breakup by Product:

ATM

Kiosks

Vending Machines

ATM accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the product. This includes ATM, kiosks, and vending machines. According to the report, ATM represented the largest segment.

According to the self-service technology market analysis and trends, automated teller machines (ATMs) accounted for the largest segment, due to their essential role in banking, providing 24/7 access to cash, facilitating quick and secure transactions, and supporting various financial services like deposits, transfers, and balance inquiries. In addition to this, the continuous advancements in security features and convenience, making them indispensable in urban and rural banking infrastructures across the globe, is providing a considerable boost to the self-service technology market share and revenue.

Breakup by Application:

Retail

QSR

Banking

Travel and Tourism

Healthcare

Others

Retail holds the largest share of the industry

A detailed breakup and analysis of the market based on the application have also been provided in the report. This includes retail, QSR, banking, travel and tourism, healthcare, and others. According to the report, retail accounted for the largest market share.

Based on the self-service technology industry forecast and outlook, the retail sector represented the largest segment. This is due to the extensive use of self-checkout systems, interactive kiosks, and digital payment solutions to enhance the shopping experience by reducing wait times, increasing efficiency, and providing personalized services. Moreover, retailers leverage these technologies to streamline operations, gather customer insights, and adapt to the growing consumer demand for convenience and speed. Besides this, the burgeoning integration of advanced technologies like artificial intelligence (AI) and the Internet of Things (IoT) in retail self-service solutions is enhancing the market growth.

Breakup by Region:

North America

United States

Canada

Asia Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

Asia Pacific leads the market, accounting for the largest self-service technology market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, Asia Pacific represents the largest regional market for self-service technology.

As per the self-service technology market report and overview, Asia Pacific accounted for the largest segment due to rapid urbanization, a burgeoning middle class, and increasing technological adoption in countries like China, Japan, and India. Moreover, the growing investment in self-service solutions by the retail, banking, and transportation sectors to enhance customer experience and operational efficiency, is bolstering the self-service technology market growth. Additionally, the growing demand for contactless and automated services, driven by a tech-savvy population and supportive government initiatives, is propelling the market growth.

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the self-service technology industry include AZKOYEN SA, Crane Co., Diebold Nixdorf Incorporated, Fujitsu Limited, GRGBanking, HESS Cash Systems GmbH, HYOSUNG TNS Inc. (Hyosung Corporation), KIOSK Information Systems Inc., NCR Corporation, Toshiba Corporation, etc.

(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

The top self-service technology companies are focusing on innovation, strategic partnerships, and expansion to strengthen their market positions. They are investing in research and development (R&D) to introduce advanced and artificial intelligence (AI)-powered self-service solutions that offer enhanced security and personalized user experiences. Moreover, many players are partnering with tech firms and financial institutions to integrate cutting-edge technologies like biometric authentication and blockchain. Furthermore, these companies are expanding their global footprint by entering emerging markets in Asia Pacific and Latin America, where demand for automated and contactless solutions is rapidly increasing, which is indirectly enhancing the self0service technology market's recent opportunities and developments.

Self-Service Technology Market News:

In August 2023, NCR Corporation announced that $6.6 billion-asset First Bank has joined NCR's Allpoint Network. This merger will allow customers to easily access and deposit cash at trusted retail locations across the U.S. NCR also enabled First Bank to transform its branches through the addition of almost 200 NCR Interactive Teller Machines (ITMs), bringing more self-service options to First Bank customers.

In January 2024, Diebold Nixdorf launched its new AI-based checkout solutions to combat shrink in retail. It is designed to prevent common sources of loss at self-service and traditional POS checkouts. The new smart vision technology-powered offering will complement Diebold Nixdorf's already-live AI-based solutions, which reduce friction during fresh produce scanning and age verification for restricted sales.

Key Questions Answered in This Report

  • 1. How big is the global self-service technology market?
  • 2. What is the expected growth rate of the global self-service technology market during 2024-2032?
  • 3. What are the key factors driving the global self-service technology market?
  • 4. What has been the impact of COVID-19 on the global self-service technology market?
  • 5. What is the breakup of the global self-service technology market based on the product?
  • 6. What is the breakup of the global self-service technology market based on the application?
  • 7. What are the key regions in the global self-service technology market?
  • 8. Who are the key players/companies in the global self-service technology market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Self-Service Technology Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Product

  • 6.1 ATM
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Kiosks
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3 Vending Machines
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast

7 Market Breakup by Application

  • 7.1 Retail
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 QSR
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast
  • 7.3 Banking
    • 7.3.1 Market Trends
    • 7.3.2 Market Forecast
  • 7.4 Travel and Tourism
    • 7.4.1 Market Trends
    • 7.4.2 Market Forecast
  • 7.5 Healthcare
    • 7.5.1 Market Trends
    • 7.5.2 Market Forecast
  • 7.6 Others
    • 7.6.1 Market Trends
    • 7.6.2 Market Forecast

8 Market Breakup by Region

  • 8.1 North America
    • 8.1.1 United States
      • 8.1.1.1 Market Trends
      • 8.1.1.2 Market Forecast
    • 8.1.2 Canada
      • 8.1.2.1 Market Trends
      • 8.1.2.2 Market Forecast
  • 8.2 Asia Pacific
    • 8.2.1 China
      • 8.2.1.1 Market Trends
      • 8.2.1.2 Market Forecast
    • 8.2.2 Japan
      • 8.2.2.1 Market Trends
      • 8.2.2.2 Market Forecast
    • 8.2.3 India
      • 8.2.3.1 Market Trends
      • 8.2.3.2 Market Forecast
    • 8.2.4 South Korea
      • 8.2.4.1 Market Trends
      • 8.2.4.2 Market Forecast
    • 8.2.5 Australia
      • 8.2.5.1 Market Trends
      • 8.2.5.2 Market Forecast
    • 8.2.6 Indonesia
      • 8.2.6.1 Market Trends
      • 8.2.6.2 Market Forecast
    • 8.2.7 Others
      • 8.2.7.1 Market Trends
      • 8.2.7.2 Market Forecast
  • 8.3 Europe
    • 8.3.1 Germany
      • 8.3.1.1 Market Trends
      • 8.3.1.2 Market Forecast
    • 8.3.2 France
      • 8.3.2.1 Market Trends
      • 8.3.2.2 Market Forecast
    • 8.3.3 United Kingdom
      • 8.3.3.1 Market Trends
      • 8.3.3.2 Market Forecast
    • 8.3.4 Italy
      • 8.3.4.1 Market Trends
      • 8.3.4.2 Market Forecast
    • 8.3.5 Spain
      • 8.3.5.1 Market Trends
      • 8.3.5.2 Market Forecast
    • 8.3.6 Russia
      • 8.3.6.1 Market Trends
      • 8.3.6.2 Market Forecast
    • 8.3.7 Others
      • 8.3.7.1 Market Trends
      • 8.3.7.2 Market Forecast
  • 8.4 Latin America
    • 8.4.1 Brazil
      • 8.4.1.1 Market Trends
      • 8.4.1.2 Market Forecast
    • 8.4.2 Mexico
      • 8.4.2.1 Market Trends
      • 8.4.2.2 Market Forecast
    • 8.4.3 Others
      • 8.4.3.1 Market Trends
      • 8.4.3.2 Market Forecast
  • 8.5 Middle East and Africa
    • 8.5.1 Market Trends
    • 8.5.2 Market Forecast

9 SWOT Analysis

  • 9.1 Overview
  • 9.2 Strengths
  • 9.3 Weaknesses
  • 9.4 Opportunities
  • 9.5 Threats

10 Value Chain Analysis

11 Porters Five Forces Analysis

  • 11.1 Overview
  • 11.2 Bargaining Power of Buyers
  • 11.3 Bargaining Power of Suppliers
  • 11.4 Degree of Competition
  • 11.5 Threat of New Entrants
  • 11.6 Threat of Substitutes

12 Price Analysis

13 Competitive Landscape

  • 13.1 Market Structure
  • 13.2 Key Players
  • 13.3 Profiles of Key Players
    • 13.3.1 AZKOYEN SA
      • 13.3.1.1 Company Overview
      • 13.3.1.2 Product Portfolio
      • 13.3.1.3 Financials
    • 13.3.2 Crane Co.
      • 13.3.2.1 Company Overview
      • 13.3.2.2 Product Portfolio
      • 13.3.2.3 Financials
      • 13.3.2.4 SWOT Analysis
    • 13.3.3 Diebold Nixdorf Incorporated
      • 13.3.3.1 Company Overview
      • 13.3.3.2 Product Portfolio
      • 13.3.3.3 Financials
      • 13.3.3.4 SWOT Analysis
    • 13.3.4 Fujitsu Limited
      • 13.3.4.1 Company Overview
      • 13.3.4.2 Product Portfolio
      • 13.3.4.3 Financials
      • 13.3.4.4 SWOT Analysis
    • 13.3.5 GRGBanking
      • 13.3.5.1 Company Overview
      • 13.3.5.2 Product Portfolio
    • 13.3.6 HESS Cash Systems GmbH
      • 13.3.6.1 Company Overview
      • 13.3.6.2 Product Portfolio
    • 13.3.7 HYOSUNG TNS Inc. (Hyosung Corporation)
      • 13.3.7.1 Company Overview
      • 13.3.7.2 Product Portfolio
    • 13.3.8 KIOSK Information Systems Inc.
      • 13.3.8.1 Company Overview
      • 13.3.8.2 Product Portfolio
      • 13.3.8.3 Financials
    • 13.3.9 NCR Corporation
      • 13.3.9.1 Company Overview
      • 13.3.9.2 Product Portfolio
      • 13.3.9.3 Financials
    • 13.3.10 Toshiba Corporation
      • 13.3.10.1 Company Overview
      • 13.3.10.2 Product Portfolio
      • 13.3.10.3 Financials
      • 13.3.10.4 SWOT Analysis

List of Figures

  • Figure 1: Global: Self-Service Technology Market: Major Drivers and Challenges
  • Figure 2: Global: Self-Service Technology Market: Sales Value (in Billion US$), 2018-2023
  • Figure 3: Global: Self-Service Technology Market Forecast: Sales Value (in Billion US$), 2024-2032
  • Figure 4: Global: Self-Service Technology Market: Breakup by Product (in %), 2023
  • Figure 5: Global: Self-Service Technology Market: Breakup by Application (in %), 2023
  • Figure 6: Global: Self-Service Technology Market: Breakup by Region (in %), 2023
  • Figure 7: Global: Self-Service Technology (ATM) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 8: Global: Self-Service Technology (ATM) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 9: Global: Self-Service Technology (Kiosks) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 10: Global: Self-Service Technology (Kiosks) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 11: Global: Self-Service Technology (Vending Machines) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 12: Global: Self-Service Technology (Vending Machines) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 13: Global: Self-Service Technology (Retail) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 14: Global: Self-Service Technology (Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 15: Global: Self-Service Technology (QSR) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 16: Global: Self-Service Technology (QSR) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 17: Global: Self-Service Technology (Banking) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 18: Global: Self-Service Technology (Banking) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 19: Global: Self-Service Technology (Travel and Tourism) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 20: Global: Self-Service Technology (Travel and Tourism) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 21: Global: Self-Service Technology (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 22: Global: Self-Service Technology (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 23: Global: Self-Service Technology (Other Applications) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 24: Global: Self-Service Technology (Other Applications) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 25: North America: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 26: North America: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 27: United States: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 28: United States: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 29: Canada: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 30: Canada: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 31: Asia Pacific: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 32: Asia Pacific: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 33: China: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 34: China: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 35: Japan: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 36: Japan: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 37: India: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 38: India: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 39: South Korea: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 40: South Korea: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 41: Australia: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 42: Australia: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 43: Indonesia: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 44: Indonesia: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 45: Others: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 46: Others: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 47: Europe: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 48: Europe: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 49: Germany: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 50: Germany: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 51: France: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 52: France: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 53: United Kingdom: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 54: United Kingdom: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 55: Italy: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 56: Italy: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 57: Spain: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 58: Spain: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 59: Russia: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 60: Russia: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 61: Others: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 62: Others: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 63: Latin America: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 64: Latin America: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 65: Brazil: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 66: Brazil: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 67: Mexico: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 68: Mexico: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 69: Others: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 70: Others: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 71: Middle East and Africa: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 72: Middle East and Africa: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 73: Global: Self-Service Technology Industry: SWOT Analysis
  • Figure 74: Global: Self-Service Technology Industry: Value Chain Analysis
  • Figure 75: Global: Self-Service Technology Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Self-Service Technology Market: Key Industry Highlights, 2023 and 2032
  • Table 2: Global: Self-Service Technology Market Forecast: Breakup by Product (in Million US$), 2024-2032
  • Table 3: Global: Self-Service Technology Market Forecast: Breakup by Application (in Million US$), 2024-2032
  • Table 4: Global: Self-Service Technology Market Forecast: Breakup by Region (in Million US$), 2024-2032
  • Table 5: Global: Self-Service Technology Market: Competitive Structure
  • Table 6: Global: Self-Service Technology Market: Key Players