市场调查报告书
商品编码
1471425
POS 终端市场:按产品、组件和最终用户划分 - 全球预测 2024-2030 年Point-of-Sale Terminals Market by Product (Fixed, Mobile), Component (Hardware, Services, Software), End-Use - Global Forecast 2024-2030 |
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预计2023年POS终端市场规模为976.4亿美元,2024年为1,048.3亿美元,预估2030年将达1,638.9亿美元,复合年增长率为7.67%。
POS(销售点)终端对于零售、餐旅服务业和服务业的付款系统至关重要。 POS 终端机是一个实体和数位平台,用于与客户进行交易并管理企业的销售业务。 POS终端机已从传统的暂存器发展成为整合各种硬体和软体技术的复杂多功能设备。近年来,无线 POS 终端的引入在各个零售和餐饮行业显着增加。这一趋势是由对无缝、高效的非接触式付款方式不断增长的需求所推动的。非接触式交易减少了实体接触点并缩短了交易时间,从而提高了客户满意度和客户维繫。融合近场通讯(NFC)、二维码扫描、手机钱包等最尖端科技,提供客户安全便利的付款体验。现代 POS 系统提供简化业务运营的高级功能,包括会计整合、销售追踪、库存管理和客户关係管理 (CRM)。这样全面的解决方案可以帮助公司优化日常流程、减少错误并节省时间。 POS 终端最大的担忧是未授权存取和资料外洩的风险。这些设备储存敏感的客户讯息,例如信用卡号、个人识别码 (PIN) 和其他交易详细资讯。网路犯罪分子经常以 POS 系统为目标并窃取这些资料,他们会用这些数据进行诈骗或在暗网市场上进行销售。产业参与者正在大力投资强大的安全措施,包括保护传输和静态持卡人资料的端对端加密和标记化技术。此外,小型企业和餐厅正在部署无线 POS 系统,以实现紧凑且多功能的替代方案,同时具有最低的设置要求和较低的初始投资成本。
主要市场统计 | |
---|---|
基准年[2023] | 976.4亿美元 |
预测年份 [2024] | 1048.3亿美元 |
预测年份 [2030] | 1638.9亿美元 |
复合年增长率(%) | 7.67% |
零售商店和餐厅对 POS 终端的需求增加,以提高产品业务效率。
固定 POS 终端机是传统的柜檯终端,常见于实体零售店、餐厅和其他场所。这些终端透过乙太网路电缆或电话线实体连接到网络,或与条码扫描器、收据印表机和现金抽屉等周边设备整合。固定 POS 终端技术的最新进展包括采用触控萤幕介面来改善用户体验、增加用于库存管理的资料储存容量以及加强保护敏感客户资讯的加密通讯协定等。行动POS(mPOS)终端利用Wi-Fi和行动电话网路等无线技术处理电子付款,比固定终端更弹性。这些行动装置使商家不仅可以在店内接受付款,还可以在其实体场所之外的任何地方接受付款,例如在展览会和户外活动中。
由于便携性和易用性,最终用户对行动装置的采用正在增加
娱乐领域的POS终端应用于多种场所,包括游乐园、赌场、电影院、邮轮、高尔夫俱乐部、体育场等。在这些环境中,需要强大且多功能的 POS 来管理大量交易、提供无缝的客户体验并处理特定需求,例如场内票务、预订和零售系统。在医疗保健产业,POS 终端对于处理医院和诊所的服务支付、药房购物、咖啡简餐店交易等至关重要。 POS 终端支援产业对安全、高效付款处理的需求,并且通常与保险申请系统整合。饭店、度假村和水疗中心等饭店业依靠 POS 系统提供各种服务,包括住宿预订、宾客服务以及现场餐厅和商店。这些终端有助于高级服务客製化以及与物业管理系统的整合。餐厅依靠 POS 终端机来管理订单、处理付款、追踪库存和分析销售趋势。这些系统的范围从小型餐厅的简单设置到大型机构的复杂网络,提供餐桌点餐和厨房订单管理等功能。便利商店、加油站、杂货店、专卖店和超级市场/大卖场等零售商店的日常业务严重依赖 POS 终端。这些系统管理销售、处理各种付款方式、管理库存并提供销售报告和分析,以保持您的业务竞争力。在仓储业,POS终端主要用于销售柜檯和直销业务。我们协助管理库存、处理销售交易并与供应链管理工具集成,以确保订单履行和库存管理的效率和准确性。
区域洞察
在亚洲,由于网路的普及、智慧型手机的使用增加以及政府的支持政策,无现金交易正在迅速增加。印度政府也推出了数位印度和 Pradhan Mantri Jan Dhan Yojana (PMJDY) 等倡议,以实现金融包容性并鼓励公民进行无现金交易。同样,中国已成为无现金付款的主要采用者,平台推动了市场成长。在美洲,零售品牌透过采用先进的 POS 技术来展现自己的存在。仅在美国,沃尔玛、塔吉特公司和家得宝等主要零售商就在使用整合了库存管理、客户关係管理 (CRM) 和报告等功能的现代 POS 系统,我们正在实施解决方案。由于智慧型手机普及率的普及以及 Lojas Americanas、Grupo Exito 和 Falabella 等零售连锁店的扩张,拉丁美洲 POS 终端的采用率也迅速增加。此外,欧洲正在开发先进的 POS 终端,整合非接触式付款、近场通讯(NFC)、生物识别和人工智慧 (AI) 等最尖端科技。非接触式付款方式已在英国、法国、德国和西班牙等欧洲国家广泛接受,交易速度更快。此外,欧洲 POS 终端机製造商正在大力投资研发,以引入人工智慧驱动的客户分析和整合电子商务平台等创新功能。欧洲各地采用付款服务指令 2 (PSD2) 培育了一个开放的银行生态系统,可实现不同金融服务提供者之间的无缝集成,进一步推动该行业的技术进步。
FPNV定位矩阵
FPNV定位矩阵对于评估POS终端市场至关重要。我们检视与业务策略和产品满意度相关的关键指标,以对供应商进行全面评估。这种深入的分析使用户能够根据自己的要求做出明智的决策。根据评估,供应商被分为四个成功程度不同的像限:前沿(F)、探路者(P)、利基(N)和重要(V)。
市场占有率分析
市场占有率分析是一种综合工具,可对 POS 终端市场供应商的现状进行深入而详细的研究。全面比较和分析供应商在整体收益、基本客群和其他关键指标方面的贡献,以便更好地了解公司的绩效及其在争夺市场占有率时面临的挑战。此外,该分析还提供了对该行业竞争特征的宝贵见解,包括在研究基准年观察到的累积、分散主导地位和合併特征等因素。详细程度的提高使供应商能够做出更明智的决策并制定有效的策略,从而在市场上获得竞争优势。
1. 市场渗透率:提供有关主要企业所服务的市场的全面资讯。
2. 市场开拓:我们深入研究利润丰厚的新兴市场,并分析其在成熟细分市场的渗透率。
3. 市场多元化:提供有关新产品发布、开拓地区、最新发展和投资的详细资讯。
4.竞争力评估及资讯:对主要企业的市场占有率、策略、产品、认证、监管状况、专利状况、製造能力等进行全面评估。
5. 产品开发与创新:提供对未来技术、研发活动和突破性产品开发的见解。
1.POS终端市场规模及预测如何?
2. POS 终端市场预测期间需要考虑投资的产品、细分市场、应用程式和领域有哪些?
3.POS终端市场的技术趋势和法规结构是什么?
4.POS终端市场主要厂商的市场占有率是多少?
5.进入POS终端市场合适的型态和策略手段是什么?
[196 Pages Report] The Point-of-Sale Terminals Market size was estimated at USD 97.64 billion in 2023 and expected to reach USD 104.83 billion in 2024, at a CAGR 7.67% to reach USD 163.89 billion by 2030.
A point-of-sale (POS) terminal is critical to the payment systems of the retail, hospitality, and service sectors. It is a physical and digital platform for executing customer transactions and managing business sales operations. POS terminals have evolved from traditional cash registers to sophisticated, multifunctional devices integrating various hardware and software technologies. In recent years, there has been a significant increase in the adoption of wireless Point-of-Sale (POS) terminals across various retail and restaurant businesses. The growing demand for seamless, efficient, contactless payment methods drives this trend. Contactless transactions reduce physical touchpoints and enable quicker transaction times, enhancing customer satisfaction and retention rates. Integrating cutting-edge technologies such as Near Field Communication (NFC), QR code scanning, and mobile wallets facilitates secure and convenient payment experiences for customers. Modern POS systems have advanced features that streamline business operations, including accounting integrations, sales tracking, inventory management, and customer relationship management (CRM). Such comprehensive solutions help businesses optimize their daily processes, reducing errors and saving time. The primary concern with POS terminals is the risk of unauthorized access or data breaches. These devices store sensitive customer information, such as credit card numbers, personal identification numbers (PINs), and other transaction details. Cybercriminals often target POS systems to steal this data, which can then be used for fraudulent activities or sold on dark web marketplaces. Industry players are investing heavily in robust security measures such as end-to-end encryption and tokenization techniques that protect cardholder data during transmission and storage. Additionally, small businesses and restaurants are implementing wireless POS systems to achieve compact, versatile alternatives with minimal setup requirements and lower upfront investment costs.
KEY MARKET STATISTICS | |
---|---|
Base Year [2023] | USD 97.64 billion |
Estimated Year [2024] | USD 104.83 billion |
Forecast Year [2030] | USD 163.89 billion |
CAGR (%) | 7.67% |
Product: Rising demand for POS terminals in retail and restaurants to achieve operational efficiency
Fixed POS terminals are the traditional countertop devices commonly found in brick-and-mortar retail stores, restaurants, and other establishments. These terminals are physically connected to a network through ethernet cables or telephone lines or integrated with peripheral devices like barcode scanners, receipt printers, and cash drawers. Recent advancements in fixed POS terminal technology include the implementation of touchscreen interfaces for enhanced user experience, increased data storage capacity for inventory management purposes, and stronger encryption protocols to safeguard sensitive customer information. Mobile point-of-sale (mPOS) terminals offer greater flexibility than their fixed counterparts by leveraging wireless technology such as Wi-Fi and cellular networks to process electronic payments. These portable devices allow merchants to accept payments anywhere within their establishment and beyond physical premises during trade shows and outdoor events.
End-Use: Growing deployment of mobile terminals owing to portability and ease of use
Point-of-sale (POS) terminals in the entertainment sector cater to diverse venues such as amusement parks, casinos, cinemas, cruise lines/ships, golf clubs, and stadiums. These settings require robust, versatile POS systems to manage high volumes of transactions, offer seamless customer experiences, and handle specific needs like ticketing, reservations, and retail sales within the venue. In the healthcare industry, POS terminals are crucial for handling payments for services, pharmacy purchases, and cafeteria transactions within hospitals and clinics. They support the sector's need for secure, efficient payment processing and are often integrated with insurance billing systems. The hospitality sector, encompassing hotels, resorts, and spas, relies on POS systems for a variety of services, including room bookings, guest services, and on-site restaurants and shops. These terminals facilitate a high level of service customization and integration with property management systems. Restaurants utilize POS terminals to manage orders, process payments, track inventory, and analyze sales trends. These systems range from simple setups for small eateries to complex networks for large establishments, offering functionalities like tableside ordering and kitchen order management. Retail establishments, including convenience stores, gas stations, grocery stores, specialty stores, and supermarkets/hypermarkets, depend heavily on POS terminals for daily operations. These systems manage sales, process various payment methods, control inventory, and provide sales reporting and analytics to help businesses stay competitive. In the warehouse sector, POS terminals are used primarily at sales counters and for direct sales operations. They help manage inventory, process sales transactions, and integrate with supply chain management tools to ensure efficiency and accuracy in order fulfillment and stock management.
Regional Insights
Asia has witnessed a rapid surge in cashless transactions, driven by growing internet penetration, smartphone usage, and supportive government policies. The Indian government also introduced initiatives such as Digital India and Pradhan Mantri Jan-Dhan Yojana (PMJDY), which aim to provide financial inclusion and promote cashless transactions among citizens. Similarly, China has emerged as a significant adopter of cashless payments through platforms that have fueled the market's growth. The Americas boast a strong presence of retail brands embracing advanced POS technologies. In the United States alone, large retailers such as Walmart, Target Corporation, and Home Depot have implemented modern POS solutions that integrate functionalities like inventory management, customer relationship management (CRM), and reporting capabilities into their operations. Latin America has also seen a surge in POS adoption, driven by rising smartphone penetration and the expansion of retail chains such as Lojas Americanas, Grupo Exito, and Falabella, which have expanded POS terminal deployment. Further, Europe has developed advanced POS terminals that integrate cutting-edge technologies such as contactless payments, near-field communication (NFC), biometrics, and artificial intelligence (AI). European countries such as the United Kingdom, France, Germany, and Spain have already seen widespread acceptance of contactless payment methods for quicker transactions. Moreover, European POS terminal manufacturers are investing heavily in research and development to introduce innovative features such as AI-powered customer analytics and integrated eCommerce platforms. Adopting the Payment Services Directive 2 (PSD2) across Europe is further driving technological advancements in the sector by fostering an open banking ecosystem that enables seamless integration between different financial services providers.
FPNV Positioning Matrix
The FPNV Positioning Matrix is pivotal in evaluating the Point-of-Sale Terminals Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Point-of-Sale Terminals Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Key Company Profiles
The report delves into recent significant developments in the Point-of-Sale Terminals Market, highlighting leading vendors and their innovative profiles. These include Agilysys Inc., Aptos, LLC, AURES Group, Castles Technology, Cegid Group, Cisco Systems Inc., CITIXSYS AMERICAS INC., Ctac NV, Diebold Nixdorf, Incorporated, Elavon Financial Services DAC, Elo Touch Solutions, Inc., Fiserv, Inc., GK Software SE, Global Payments Inc., HP Development Company, L.P., Infor, Ingenico Group, Intuit Inc., iVeri, Miura Systems Ltd., NCR Corporation, Oracle Corporation, PAX Technology, Revel Systems, Inc, Squirrel Systems, Toast, Inc., Toshiba Tec Corporation, TouchBistro Inc., Vectron Systems SA, and VeriFone, Inc..
Market Segmentation & Coverage
1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
1. What is the market size and forecast of the Point-of-Sale Terminals Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Point-of-Sale Terminals Market?
3. What are the technology trends and regulatory frameworks in the Point-of-Sale Terminals Market?
4. What is the market share of the leading vendors in the Point-of-Sale Terminals Market?
5. Which modes and strategic moves are suitable for entering the Point-of-Sale Terminals Market?