市场调查报告书
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1466651
云端 POS 市场:按组件、按应用程式划分 - 2024-2030 年全球预测Cloud POS Market by Component (Hardware, Services, Software), Application (Automotive & Transportation, Consumer Goods & Retail, Healthcare & Pharmaceuticals) - Global Forecast 2024-2030 |
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预计2023年云端POS市场规模为180.8亿美元,预计2024年将达206.5亿美元,2030年将达460.5亿美元,复合年增长率为14.28%。
Cloud POS 是一个支援网路的软体平台,允许企业透过互联网处理交易和存取资料。与将资料储存在本机伺服器或个人电脑上的传统 POS 系统不同,云端 POS 将资讯储存在由 POS 供应商管理和操作的远端伺服器上。这种方法对商家有几个好处,包括能够从任何连网设备即时存取销售资料、库存和客户资讯。业务中数位转型和物联网整合的趋势正在推动云端 POS 解决方案的成长。云端 POS 系统降低了硬体和软体维护的初始成本,使其成为许多企业经济上可行的选择。对于云端 POS 客户来说,根据业务需求快速扩展服务的能力是一个主要的成长要素。对资料安全和隐私的潜在威胁可能会阻碍云端 POS 系统的采用。资料安全和隐私的潜在威胁阻碍了云端 POS 系统的采用。随着向全通路的转变以及人工智慧和机器学习的集成,提供者有不断的机会进行创新和提供增强的功能,从而推动卓越的客户体验并简化企业运营。
主要市场统计 | |
---|---|
基准年[2023] | 180.8亿美元 |
预测年份 [2024] | 206.5亿美元 |
预测年份 [2030] | 460.5亿美元 |
复合年增长率(%) | 14.28% |
扩大使用能够承受高流量环境的硬体组件
硬体组件是 POS 系统的实体部分,可让企业输入、检视和管理销售交易。这包括终端机、监视器、条码扫描器、收据印表机、现金抽屉和读卡机等设备。零售和酒店服务提供商通常需要能够承受高流量环境的坚固耐用的硬件,而小型企业可能更喜欢更紧凑且经济高效的设备。与云端 POS 系统相关的服务包括实施、培训、支援、维护和更新/升级。此类服务对于您的 POS 系统发挥最佳功能并保持对不断变化的业务需求的回应至关重要。根据您企业的规模和专业,服务需求差异很大。大公司可能需要全面的培训和支持,而小公司在实施阶段可能需要更多指导。易于获取更新和持续维护也是一个决定因素。该软体作为云端 POS 系统的支柱,包括作业系统、销售处理、库存管理、客户关係管理和分析等应用程式。软体需求根据业务流程的复杂性而有很大差异。有些企业喜欢具有基本销售处理功能的简单、使用者友善的介面,而有些企业则需要进阶分析和库存追踪。同样重要的是与其他业务系统整合的能力。
应用云端 POS 在汽车和运输业的库存管理中的使用正在扩大。
汽车和运输业看重云端 POS 的库存管理功能、丰富的报告功能以及与其他服务管理工具整合的便利性。经销商和服务中心使用云端 POS 来追踪零件销售、管理维修订单、高效处理付款等。该领域的偏好通常取决于根据行业特定工作流程进行客製化的能力。适用于消费品和零售业的云端 POS 注重速度、可靠性和客户体验。零售公司更喜欢支援全通路策略、与电子商务平台整合并提供详细销售分析以了解消费行为的系统。由于快速成长和季节性波动,扩充性也是零售业的重要因素。在医疗保健和製药行业,云端 POS 系统需要能够安全地管理患者资料、处理交易以及与医疗记录系统整合。在媒体和娱乐产业,云端 POS 系统有助于管理门票销售、优惠和商品。这些系统必须以最短的停机时间处理大量交易,尤其是在活动和演出期间。旅游和酒店业使用云端 POS 系统来管理预订、餐饮和宾客服务。
区域洞察
在美洲,零售商改善客户体验和简化营运的需求推动了云端 POS 系统的采用。信用卡的高使用率以及对无线和行动 POS 解决方案的需求正在塑造美洲市场。在美国这个有利于创新和支持Start-Ups文化的环境中,云端POS领域有积极的投资和专利收购。欧盟云端 POS 市场正在迅速扩张,全部区域的倡议大力推动数位化和智慧付款系统的采用。欧盟消费者的需求往往集中在多语言支援、GDPR 合规性以及与现有付款基础设施的整合。随着客户购买行为的趋势,支援多种付款方式和货币的云端POS解决方案变得越来越重要。零售业的快速成长和对现代化付款解决方案的需求推动了中东和非洲云端 POS 系统的采用。在亚太地区,中国、日本和印度等市场各自具有不同的特征,塑造了云端 POS 格局。在中国,由于电子商务的显着成长和行动付款的普及,云端POS市场正在蓬勃发展。中国的研究和专利强调了独特的二维码付款选项以及与流行电子商务平台的整合。
FPNV定位矩阵
FPNV定位矩阵对于评估云端POS市场至关重要。我们检视与业务策略和产品满意度相关的关键指标,以对供应商进行全面评估。这种深入的分析使用户能够根据自己的要求做出明智的决策。根据评估,供应商被分为四个成功程度不同的像限:前沿(F)、探路者(P)、利基(N)和重要(V)。
市场占有率分析
市场占有率分析是一个综合工具,可以对云端 POS 市场供应商的现状进行深入而深入的研究。全面比较和分析供应商在整体收益、基本客群和其他关键指标方面的贡献,以便更好地了解公司的绩效及其在争夺市场占有率时面临的挑战。此外,该分析还提供了对该行业竞争特征的宝贵见解,包括在研究基准年观察到的累积、分散主导地位和合併特征等因素。这种详细程度的提高使供应商能够做出更明智的决策并制定有效的策略,从而在市场上获得竞争优势。
1. 市场渗透率:提供有关主要企业所服务的市场的全面资讯。
2. 市场开拓:我们深入研究利润丰厚的新兴市场,并分析其在成熟细分市场的渗透率。
3. 市场多元化:提供有关新产品发布、开拓地区、最新发展和投资的详细资讯。
4.竞争评估及资讯:对主要企业的市场占有率、策略、产品、认证、监管状况、专利状况、製造能力等进行综合评估。
5. 产品开发与创新:提供对未来技术、研发活动和突破性产品开发的见解。
1.云端POS市场规模及预测如何?
2.Cloud POS 市场预测期间需要考虑投资的产品、细分市场、应用程式和领域有哪些?
3.云端POS市场的技术趋势和法规结构是什么?
4.云POS市场主要厂商的市场占有率是多少?
5.进入云端POS市场的合适型态和策略手段是什么?
[199 Pages Report] The Cloud POS Market size was estimated at USD 18.08 billion in 2023 and expected to reach USD 20.65 billion in 2024, at a CAGR 14.28% to reach USD 46.05 billion by 2030.
The cloud POS is a web-enabled software platform that allows businesses to process transactions and access data over the Internet. Unlike traditional POS systems that store data on local servers or personal computers, cloud POS stores information on remote servers that are maintained and operated by a POS provider. This approach offers several advantages to merchants, including the ability to access sales data, inventory, and customer information in real-time from any device with an internet connection. The inclination towards digital transformation and IoT integration in business operations is driving the growth of Cloud POS solutions. Cloud POS systems reduce up-front costs related to hardware and software maintenance, thus presenting a financially viable option for many businesses. The ability to quickly scale services based on business demand is a significant growth factor for Cloud POS customers. Potential threats to data security and privacy can hinder the adoption of Cloud POS systems. Potential threats to data security and privacy hinder the adoption of Cloud POS systems. With the shift towards omnichannel retail and the integration of artificial intelligence and machine learning, there is a continuous opportunity for providers to innovate and offer enhanced features that facilitate superior customer experiences and streamlined operations for businesses.
KEY MARKET STATISTICS | |
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Base Year [2023] | USD 18.08 billion |
Estimated Year [2024] | USD 20.65 billion |
Forecast Year [2030] | USD 46.05 billion |
CAGR (%) | 14.28% |
Component: Growing usage of hardware components that withstand high-traffic environments
Hardware components are the physical parts of a POS system that allow businesses to input, display, and manage sales transactions. This includes devices such as terminals, monitors, barcode scanners, receipt printers, cash drawers, and card readers. Retailers and hospitality providers often require robust hardware that can withstand high-traffic environments, whereas small businesses might prefer more compact and cost-effective equipment. Services associated with Cloud POS systems include implementation, training, support and maintenance, and updates/upgrades. Such services are essential to ensure that the POS system functions optimally and continues to serve the changing needs of businesses. Depending on the size and expertise of the business, the need for services varies significantly. Larger corporations might require comprehensive training and support, while smaller businesses may need more guidance during the implementation phase. The ease of receiving updates and ongoing maintenance can also be a deciding factor. The software serves as the backbone of the Cloud POS system, including the operating system, applications for sales processing, inventory management, customer relationship management, and analytics. Software needs vary greatly based on the complexity of the business processes. Some businesses may prefer a simple, user-friendly interface with basic sales processing functions, while others require sophisticated analytics and inventory tracking. Integration capabilities with other business systems are also crucial.
Application: Growing application of Cloud POS across the automotive & transportation sector for inventory management
The automotive & transportation sector values Cloud POS systems for their inventory management capabilities, robust reporting features, and ease of integration with other tools for service management. Dealerships and service centers leverage Cloud POS to track parts sales, manage repair orders, and process payments efficiently. The preference within this sector usually hinges on the customization availability to align with industry-specific workflows. Cloud POS in the consumer goods & retail sector focuses on speed, reliability, and customer experience. Retailers prefer systems that support omnichannel strategies, integrate with e-commerce platforms, and offer detailed sales analytics to understand consumer behavior. Scalability is also a critical factor, as retail businesses might experience rapid growth or seasonal fluctuations. In the healthcare & pharmaceuticals industry, cloud POS systems are sought for their ability to manage patient data securely, process transactions, and integrate with health records systems. For the media & entertainment industry, cloud POS systems are instrumental in managing ticket sales, concessions, and merchandise. These systems need to handle high transaction volumes, particularly during events or shows, with minimal downtime. The travel & hospitality sector leverages Cloud POS systems to manage reservations, dining, and guest services.
Regional Insights
In the Americas, the adoption of cloud POS systems is driven by the need for retailers to enhance customer experiences and streamline operations. The high rate of credit card usage and the demand for wireless and mobile POS solutions are shaping the market in the Americas. With a penchant for innovation and an environment that supports startup culture, the U.S. sees significant investment and patent activity in the cloud POS arena. The EU market for cloud POS is rapidly expanding, with a strong push towards digitization and the adoption of smart payment systems due to region-wide initiatives. Consumer needs in the EU tend to focus on multi-language support, compliance with GDPR, and integration with existing payment infrastructure. Trends in customer purchasing behavior include a growing emphasis on cloud POS solutions that can adapt to diverse payment methods and currencies. The adoption of cloud POS systems in the Middle East and Africa is driven by the retail sector's rapid growth and the need for modernized payment solutions. Within the Asia Pacific region, markets such as China, Japan, and India each have distinct characteristics shaping their Cloud POS landscapes. In China, the Cloud POS market is thriving due to substantial e-commerce growth and the widespread acceptance of mobile payments. Research and patents in China emphasize unique QR code payment options and integration with popular e-commerce platforms.
FPNV Positioning Matrix
The FPNV Positioning Matrix is pivotal in evaluating the Cloud POS Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Cloud POS Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Key Company Profiles
The report delves into recent significant developments in the Cloud POS Market, highlighting leading vendors and their innovative profiles. These include Amazon Web Services, Inc., Block, Inc., BTB Soft Inc., CEGID Group, CELERANT TECHNOLOGY CORP., Cisco Systems, Inc., Clover Network, LLC by Fiserv, Inc., eHopper Services Inc., Erply Limited., Helcim Inc., Kyndryl, Inc., Lightspeed Commerce Inc., Microsoft Corporation, NCR Corporation, Oracle Corporation, PAR Technology Corporation, PayPal, Inc., Sapaad Pte. Ltd., Shopify Inc., TEAMWORK COMMERCE, Toast, Inc., TouchSuite, UTC RETAIL, VasyERP Solutions Pvt Ltd., and Zoho Corporation.
Market Segmentation & Coverage
1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
1. What is the market size and forecast of the Cloud POS Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Cloud POS Market?
3. What are the technology trends and regulatory frameworks in the Cloud POS Market?
4. What is the market share of the leading vendors in the Cloud POS Market?
5. Which modes and strategic moves are suitable for entering the Cloud POS Market?