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市场调查报告书
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1627708

CSP 的综合收益和客户管理 (IRCM) 市场：未来预测 (2025-2030)

Integrated Revenue and Customer Management (IRCM) for CSPs Market - Forecasts from 2025 to 2030
出版日期: | 出版商: Knowledge Sourcing Intelligence | 英文 152 Pages | 商品交期: 最快1-2个工作天内

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简介目录

CSP 的收益和客户整合管理 (IRCM) 市场预计将以 6.35% 的强劲复合年增长率成长，从 2025 年的 304.26 亿美元达到 2030 年的 413.94 亿美元。

CSP IRCM市场是指面向通讯服务供应商的整合收益和客户管理软体。 IRCM 套件包括一系列面向客户和网路的解决方案，可最佳化和改善收费和客户管理流程。为通讯服务供应商提供客户互动过程的追踪和管理、现有客户生命週期管理流程的最佳化、财务和整体业务绩效分析以及其他客製化服务。我们也提供客户获取、保留和收益的解决方案。 ICRM 解决方案的核心是简化传统的计费、收费和顾客关怀流程。许多领先的 ICRM 解决方案还包括其他功能，例如分析、视觉化、彙报、产品生命週期管理、电子帐单和付款处理。

IRCM 解决方案正受到世界各地通讯服务供应商 (CSP) 的日益增长的需求。这些现成的软体包非常适合有效解决关键收益和客户管理业务流程的解决方案的需求。这些解决方案的需求很大程度上是由各行各业的公司对提高业务效率的关注度不断提高所推动的。该领域敏捷和可扩展解决方案的日益普及和采用，清楚地表明了行业相关人员对降低成本的关注。与传统网路相比，软体定义网路由于资本和营运成本较低而继续被采用。目前市面上可用的 IRCM 解决方案符合 CSP 与交易费用处理相关的要求，而不受网路类型、产品类型、客户类型、服务类型等参数以及与 CSP 支付方法相关的其他要求的影响。

CSP IRCM 市场驱动因素

  • IRCM（收益和客户整合管理）解决方案为通讯服务供应商（CSP）带来的附加价值正在极大地推动市场的发展。

IRCM 解决方案为通讯服务提供者提供了显着的附加价值。 IRCM 解决方案可协助 CSP 提高业务效率、客户体验和即时分析。 IRCM 系统透过洞察客户资料来改善客户服务。 IRCM 系统透过计费整合、弹性价格设定等功能使计费和收费流程多样化和简化。 IRCM 在 CSP 中越来越受欢迎，因为它为他们提供了帮助优化收益、简化收费流程和提供个人化服务的工具。

CSP IRCM 市场的地理展望：

  • 北美和欧洲预计将成为 CSP IRCM 的主要市场

CSP IRCM（收益和客户整合管理）市场细分为北美、南美、欧洲、中东和非洲以及亚太地区。

由于北美和欧洲地区的通讯和技术行业蓬勃发展，这些地区占据了相当大的市场占有率。这些地区往往是新解决方案和新技术的早期采用者。这些地区拥有强大的支援基础设施来采用 IRCM，这有助于推动客户采用 IRCM，从而促进市场的成长。

预测期内，亚太地区 CSP收益和客户整合管理 (IRCM) 市场预计将快速成长。市场扩张的动力源自于全球公司在该地区持续的巨额投资。 ICT 产业的快速成长是由大量人口仍无法享受该产业提供的许多服务所推动的，这可能会继续支持 CSP 的 IRCM 市场的成长。

中东、非洲和南美等其他地区的市场占有率相对较小。然而，预计这些地区在预测期内也将见证良好的市场成长。预计通讯和技术行业投资的增加以及大量跨国供应商的存在将成为市场成长的主要驱动力。

为什么要购买这份报告？

  • 深刻分析：获得深入的市场洞察，涵盖主要地区和新兴地区，重点关注客户群、政府政策和社会经济因素、消费者偏好、垂直行业和其他子区隔。
  • 竞争格局：了解全球主要企业所采用的策略策略，并了解正确策略带来的潜在市场渗透率。
  • 市场驱动因素和未来趋势：探索动态因素和关键市场趋势以及它们将如何影响市场的未来发展。
  • 可行的建议：利用洞察力进行策略决策，在动态环境中开闢新的业务流和收益。
  • 适合广泛的用户：对于新兴企业、研究机构、顾问公司、中小企业和大型企业来说，它都是实用且具有成本效益的。

它有什么用途？

产业与市场洞察、商业机会评估、产品需求预测、打入市场策略、地理扩张、资本支出决策、法律规范与影响、新产品开发、竞争影响

分析范围

  • 历史资料与预测（2022-2030）
  • 成长机会、挑战、供应链前景、法规结构、顾客行为、趋势分析
  • 竞争对手定位、策略与市场占有率分析
  • 按部门和地区（国家）分類的收益成长和预测分析
  • 公司简介（策略、产品、财务资讯、主要趋势等）

目录

第 1 章 简介

  • 市场概况
  • 市场定义
  • 分析范围
  • 市场区隔
  • 货币
  • 先决条件
  • 基准年和预测年时间表
  • 相关利益者的主要利益

第 2 章 分析方法

  • 分析设计
  • 分析过程

第三章执行摘要

  • 主要发现
  • CXO观点

第四章 市场动态

  • 市场驱动因素
  • 市场限制
  • 波特五力分析
  • 产业价值链分析
  • 分析师观点

第 5 章 CSP IRCM 市场（依部署方法划分）

  • 介绍
  • 本地
  • 云

第 6 章 CSP IRCM 市场（依公司规模）

  • 介绍
  • 小规模
  • 中等规模
  • 大规模

7. CSP IRCM 市场（按地区）

  • 介绍
  • 北美洲
    • 依部署方式
    • 按公司类型
    • 按国家
  • 南美洲
    • 依部署方式
    • 按公司类型
    • 按国家
  • 欧洲
    • 依部署方式
    • 按公司类型
    • 按国家
  • 中东和非洲
    • 依部署方式
    • 按公司类型
    • 按国家
  • 亚太地区
    • 依部署方式
    • 按公司类型
    • 按国家

第八章 竞争格局及分析

  • 主要企业和策略分析
  • 市场占有率分析
  • 企业合併（M&A）、协议、商业合作
  • 竞争仪錶板

第九章 公司简介

  • TECNOTREE CORP.
  • Netcracker
  • AMDOCS
  • Telefonaktiebolaget LM Ericsson
  • SAP
  • Huawei Technologies Co., Ltd.
  • Comviva
简介目录
Product Code: KSI061613758

The Integrated Revenue and Customer Management (IRCM) for CSPs Market is expected to grow at a robust rate of 6.35% CAGR, reaching US$41.394 billion in 2030 from US$30.426 billion in 2025.

IRCM for CSPs Market refers to Integrated Revenue and Customer Management for Communication service providers software. IRCM packages contain a group of customer-facing and network-facing solutions that optimize and improve billing and customer management processes. It offers products that track and manage customer-facing processes, optimize existing customer lifecycle management processes, analyze financial and overall business performance, and other tailored services for communication service providers. It also involves solutions for customer acquisition, retention, and monetization. At their core, ICRM solutions streamline legacy billing, charging, and customer care processes. Many advanced ICRM solutions come further loaded with capabilities like analytics, visualization and reporting, product life cycle management, e-bill generation, and payment processing.

IRCM solutions are witnessing a continuous increase in demand from communication service providers (CSPs) worldwide. These off-the-shelf software packages align perfectly with the need for solutions that efficiently address critical revenue and customer management business processes. The demand for these solutions is being majorly driven by the rising focus of industry players on improving operational efficiency. The increasing popularity and adoption of agile and scalable solutions in this sector clearly show the focus of industry players on cost reduction. Continuously increasing the adoption of software-defined networks, on account of lower capital and operating expenses associated with their use compared to legacy networks, is an example of how focused industry players are on improving margins, thus boosting market growth. IRCM solutions currently available in the market meet CSPs' requirements associated with transaction charges processing without being affected by parameters like network type, product type, customer type, service type, or other requirements associated with payment methods for CSPs.

IRCM for CSPs Market Drivers

  • The value added by Integrated Revenue and Customer Management (IRCM) solutions for Communication Service Providers (CSPs) is significantly driving the market

IRCM solutions offer excellent value addition to the communication service providers. It helps CSPs in enhancing their operational efficiency, customer experiences, and real-time analytics. The IRCM system improves customer service by offering insights into customer data. It diversifies the billing and charging processes into simpler ones by consolidating billing, flexible pricing, etc. As IRCM provides CSPs with tools that help them optimize revenue, streamline billing processes, and deliver personalized services, it is gaining a boost among the CSPs.

Geographical Outlook of the IRCM for CSPs Market:

  • North America and Europe is anticipated to be the dominant market of the IRCM for CSPs

Geographically, the Integrated Revenue and Customer Management (IRCM) for the CSP market has been segmented as North America, South America, Europe, the Middle East, Africa, and Asia Pacific.

North America and Europe accounted for a significantly large market share with the booming communication and technology sectors across these regions. These regions are often early adopters of new solutions and technologies. The availability of supportive infrastructure for adopting IRCM in these areas is driving its uptake among customers, thereby contributing to market growth.

Over the projected period, the Asia Pacific Integrated Revenue and Customer Management (IRCM) for the CSPs market is expected to grow rapidly. This market expansion will be driven by the continuous pumping of huge investments by global players across this region. The rapid growth of the ICT sector, due to a huge population with still no access to many of the services this sector offers, will continue to support the IRCM for CSPs market growth.

Other regions like the Middle East, Africa, and South America held a relatively small market share. However, good market growth is also expected in these regions over the forecast period. Increasing investments in the communication and technology industries and the availability of a fair number of vendors across countries are expected to be key drivers for market growth.

Reasons for buying this report:-

  • Insightful Analysis: Gain detailed market insights covering major as well as emerging geographical regions, focusing on customer segments, government policies and socio-economic factors, consumer preferences, industry verticals, other sub- segments.
  • Competitive Landscape: Understand the strategic maneuvers employed by key players globally to understand possible market penetration with the correct strategy.
  • Market Drivers & Future Trends: Explore the dynamic factors and pivotal market trends and how they will shape up future market developments.
  • Actionable Recommendations: Utilize the insights to exercise strategic decision to uncover new business streams and revenues in a dynamic environment.
  • Caters to a Wide Audience: Beneficial and cost-effective for startups, research institutions, consultants, SMEs, and large enterprises.

What do businesses use our reports for?

Industry and Market Insights, Opportunity Assessment, Product Demand Forecasting, Market Entry Strategy, Geographical Expansion, Capital Investment Decisions, Regulatory Framework & Implications, New Product Development, Competitive Intelligence

Report Coverage:

  • Historical data & forecasts from 2022 to 2030
  • Growth Opportunities, Challenges, Supply Chain Outlook, Regulatory Framework, Customer Behaviour, and Trend Analysis
  • Competitive Positioning, Strategies, and Market Share Analysis
  • Revenue Growth and Forecast Assessment of segments and regions including countries
  • Company Profiling (Strategies, Products, Financial Information, and Key Developments among others)

The IRCM for CSPs Market is segmented and analyzed as follows:

By Deployment Model

  • On-Premise
  • Cloud

By Enterprise Size

  • Small
  • Medium
  • Large

By Geography

  • North America
  • USA
  • Canada
  • Mexico
  • South America
  • Brazil
  • Argentina
  • Others
  • Europe
  • United Kingdom
  • Germany
  • France
  • Spain
  • Others
  • Middle East and Africa
  • Saudi Arabia
  • UAE
  • Israel
  • Others
  • Asia Pacific
  • China
  • Japan
  • South Korea
  • Australia
  • India
  • Indonesia
  • Thailand
  • Others

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. Market Overview
  • 1.2. Market Definition
  • 1.3. Scope of the Study
  • 1.4. Market Segmentation
  • 1.5. Currency
  • 1.6. Assumptions
  • 1.7. Base and Forecast Years Timeline
  • 1.8. Key Benefits to the Stakeholder

2. RESEARCH METHODOLOGY

  • 2.1. Research Design
  • 2.2. Research Processes

3. EXECUTIVE SUMMARY

  • 3.1. Key Findings
  • 3.2. CXO Perspective

4. MARKET DYNAMICS

  • 4.1. Market Drivers
  • 4.2. Market Restraints
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Suppliers
    • 4.3.2. Bargaining Power of Buyers
    • 4.3.3. Threat of New Entrants
    • 4.3.4. Threat of Substitutes
    • 4.3.5. Competitive Rivalry in the Industry
  • 4.4. Industry Value Chain Analysis
  • 4.5. Analyst View

5. IRCM FOR CSPs MARKET BY DEPLOYMENT TYPE

  • 5.1. Introduction
  • 5.2. On-Premise
  • 5.3. Cloud

6. IRCM FOR CSPs MARKET BY ENTERPRISE SIZE

  • 6.1. Introduction
  • 6.2. Small
  • 6.3. Medium
  • 6.4. Large

7. IRCM FOR CSPs MARKET BY GEOGRAPHY

  • 7.1. Introduction
  • 7.2. North America
    • 7.2.1. By Deployment Type
    • 7.2.2. By Enterprise Type
    • 7.2.3. By Country
      • 7.2.3.1. USA
      • 7.2.3.2. Canada
      • 7.2.3.3. Mexico
  • 7.3. South America
    • 7.3.1. By Deployment Type
    • 7.3.2. By Enterprise Type
    • 7.3.3. By Country
      • 7.3.3.1. Brazil
      • 7.3.3.2. Argentina
      • 7.3.3.3. Others
  • 7.4. Europe
    • 7.4.1. By Deployment Type
    • 7.4.2. By Enterprise Type
    • 7.4.3. By Country
      • 7.4.3.1. United Kingdom
      • 7.4.3.2. Germany
      • 7.4.3.3. France
      • 7.4.3.4. Italy
      • 7.4.3.5. Spain
      • 7.4.3.6. Others
  • 7.5. Middle East and Africa
    • 7.5.1. By Deployment Type
    • 7.5.2. By Enterprise Type
    • 7.5.3. By Country
      • 7.5.3.1. Saudi Arabia
      • 7.5.3.2. UAE
      • 7.5.3.3. Others
  • 7.6. Asia Pacific
    • 7.6.1. By Deployment Type
    • 7.6.2. By Enterprise Type
    • 7.6.3. By Country
      • 7.6.3.1. China
      • 7.6.3.2. Japan
      • 7.6.3.3. India
      • 7.6.3.4. South Korea
      • 7.6.3.5. Indonesia
      • 7.6.3.6. Taiwan
      • 7.6.3.7. Others

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

  • 8.1. Major Players and Strategy Analysis
  • 8.2. Market Share Analysis
  • 8.3. Mergers, Acquisitions, Agreements, and Collaborations
  • 8.4. Competitive Dashboard

9. COMPANY PROFILES

  • 9.1. TECNOTREE CORP.
  • 9.2. Netcracker
  • 9.3. AMDOCS
  • 9.4. Telefonaktiebolaget LM Ericsson
  • 9.5. SAP
  • 9.6. Huawei Technologies Co., Ltd.
  • 9.7. Comviva