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市场调查报告书
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1649488

全球外包服务市场 - 2025 年至 2030 年预测

Global Outsourcing Services Market - Forecasts from 2025 to 2030

出版日期: | 出版商: Knowledge Sourcing Intelligence | 英文 148 Pages | 商品交期: 最快1-2个工作天内

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简介目录

预计 2025 年全球外包服务市场价值将达到 8,5463.7 亿美元,到 2030 年将达到 1,1151.19 亿美元,预测期内复合年增长率为 5.46%。

外包是指寻找供应商或其他方式来确保原料、零件、商品或服务的供应,并利用以前未开发的供应商的知识、创造力和专业技能。外包是一种有效重组公司价值链并帮助其维持市场领导地位的策略。外包某些组织活动是您整体业务策略的重要方面。广泛的价值链活动可以外包,包括物流、维护、行销和销售、服务和支援、技术开发、电脑资讯系统、人力资源和支票处理。随着企业越来越多地采用虚拟,具有成本效益的外包服务变得越来越受欢迎。当外包来自于重新设计整个业务流程时,它最为有效。确定以最佳效率和品质执行特定业务的最佳供应商,使公司能够透过精心规划的流程获得竞争优势,从而提高成本效益、品质和客户满意度。

外包服务市场的关键驱动因素

  • 注重成本效率:成本效率是公司推行外包的主要动机。与外部服务提供者合作可以显着降低您的业务成本,同时又不影响品质。在当今竞争激烈的全球市场中,这一点至关重要,因为成本效率直接影响盈利和永续性。
  • 降低人事费用:成本效率的关键方面之一是降低人事费用。外包使得公司能够在工资低于本国的地区僱用技术熟练的专业人员。例如,IT 服务通常外包到印度、菲律宾和东欧,这些地区的人事费用低于北美或西欧。
  • 基础设施和营运节省:外包还可以显着节省基础设施和营运成本。透过外包客户支援、薪资处理和 IT 管理等业务,公司可以避免在这些业务所需的办公空间、技术和设备上进行额外投资。服务提供者通常会将这些间接成本纳入自己的服务产品中,从而为客户提供更精简、更有效率的业务。例如,2023 年 5 月,Meity 启动了先导计画。预计未来几年收益将达到 200 亿美元。

总之,外包的驱动因素是透过节省劳动力和降低基础设施成本来实现成本效率,同时使公司能够专注于其核心竞争力。

为什么要购买这份报告?

  • 深刻分析:获得深入的市场洞察,涵盖主要和新兴区域,重点关注客户群、政府政策和社会经济因素、消费者偏好、垂直行业和其他子区隔。
  • 竞争格局:了解全球主要企业所采用的策略策略,并了解正确策略带来的潜在市场渗透率。
  • 市场趋势和驱动因素:探索动态因素和关键市场趋势以及它们将如何影响未来的市场发展。
  • 可行的建议:利用洞察力做出策略决策,在动态环境中开闢新的业务流和收益。
  • 适合广泛用户:对于新兴企业、科学研究机构、顾问公司、中小企业和大型企业来说都是有益且具成本效益的。

它有什么用途?

产业与市场考量、商业机会评估、产品需求预测、打入市场策略、地理扩张、资本支出决策、法律规范与影响、新产品开发、竞争影响

研究范围

  • 2022 年至 2030 年的历史资料与预测
  • 成长机会、挑战、供应链前景、法规结构、客户行为和趋势分析
  • 竞争定位、策略和市场占有率分析
  • 各细分市场及各地区(包括国家)的收益成长及预测分析
  • 公司概况(尤其是关键发展)

目录

第 1 章 简介

  • 市场概况
  • 市场定义
  • 研究范围
  • 市场区隔
  • 货币
  • 先决条件
  • 基准年和预测年时间表
  • 相关人员的主要利益

第二章调查方法

  • 研究设计
  • 研究过程

第三章执行摘要

  • 主要发现
  • 分析师观点

第四章 市场动态

  • 市场驱动因素
  • 市场限制
  • 波特五力分析
  • 产业价值链分析

第五章 外包服务市场类型

  • 介绍
  • IT外包
  • 业务流程外包

第六章 外包服务市场依公司规模划分

  • 介绍
  • 小规模
  • 中等规模
  • 大规模

第七章 外包服务市场区域分布

  • 介绍
  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 南美洲
    • 巴西
    • 阿根廷
    • 其他的
  • 欧洲
    • 英国
    • 德国
    • 法国
    • 西班牙
    • 其他的
  • 中东和非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 以色列
    • 其他的
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 韩国
    • 印尼
    • 泰国
    • 其他的

第八章 竞争格局及分析

  • 主要企业和策略分析
  • 市场占有率分析
  • 合併、收购、协议和合作
  • 竞争仪錶板

第九章 公司简介

  • Accenture Plc
  • Tata Consultancy Services Limited
  • Cognizant
  • Wipro Limited
  • HCL Technologies Limited
  • Capgemini SE
  • IBM Corporation
  • Infosys Limited
  • DXC Technology Company
  • NTT DATA Corporation
  • Genpact
  • Concentrix Corporation
  • Teleperformance SE
  • ExlService Holdings, Inc.
简介目录
Product Code: KSI061613886

The global outsourcing services market was valued at US$854.637 billion in 2025 and is expected to grow at a CAGR of 5.46% over the forecast period to reach a total market size of US$1,115.119 billion in 2030.

Outsourcing refers to the practice of sourcing suppliers and alternative methods to secure the delivery of raw materials, components, goods, and services by leveraging the knowledge, creativity, and expertise of previously unused suppliers. It serves as a strategy for effectively reconfiguring a company's value chain while maintaining future market leadership. Outsourcing specific organizational activities is a vital aspect of a business's overall strategy. Various value chain activities can be outsourced, including logistics, maintenance, marketing and sales, service support, technology development, computer information systems, human resource management, and check processing.The increasing adoption of virtualization in organizations has made cost-effective outsourcing services increasingly popular. Outsourcing is most effective when it emerges from a process of re-engineering-rebuilding the entire business process. By identifying the most suitable vendor to perform specific tasks with optimal efficiency and quality, companies can gain competitive advantages through well-planned processes that enhance cost-effectiveness, quality, and customer satisfaction.

Key Drivers of the Outsourcing Services Market

  • Emphasis on Cost Efficiency: Cost efficiency is a primary motivator for businesses to pursue outsourcing. Partnering with external service providers can significantly reduce operational costs without compromising quality. This is crucial in today's globally competitive market, as cost efficiency directly impacts profitability and sustainability.
  • Labor Cost Reduction: One of the main aspects of cost efficiency is labor cost reduction. Outsourcing enables companies to hire skilled professionals in regions where wages are lower than in their home countries. For instance, IT services are frequently outsourced to countries like India, the Philippines, and Eastern Europe, where labor costs are considerably lower than in North America or Western Europe. This cost differential allows businesses to allocate resources more effectively by redirecting savings towards core operations or growth initiatives.
  • Savings on Infrastructure and Operations: Outsourcing also leads to significant savings in infrastructure and operational costs. When functions such as client support, payroll processing, or IT administration are outsourced, companies avoid additional investments in office space, technology, or equipment required for these operations. Often, service providers absorb these overhead costs within their service offerings, resulting in leaner and more efficient client operations. For example, in May 2023, Meity launched a pilot project focused on Electronics Repair Services Outsourcing (ERSO), with projected revenue potential reaching $20 billion in the coming years.

In summary, outsourcing is driven by the need for cost efficiency through labor savings and reduced infrastructure expenses while enabling companies to focus on their core competencies.

Reasons for buying this report:-

  • Insightful Analysis: Gain detailed market insights covering major as well as emerging geographical regions, focusing on customer segments, government policies and socio-economic factors, consumer preferences, industry verticals, other sub- segments.
  • Competitive Landscape: Understand the strategic maneuvers employed by key players globally to understand possible market penetration with the correct strategy.
  • Market Drivers & Future Trends: Explore the dynamic factors and pivotal market trends and how they will shape up future market developments.
  • Actionable Recommendations: Utilize the insights to exercise strategic decision to uncover new business streams and revenues in a dynamic environment.
  • Caters to a Wide Audience: Beneficial and cost-effective for startups, research institutions, consultants, SMEs, and large enterprises.

What do businesses use our reports for?

Industry and Market Insights, Opportunity Assessment, Product Demand Forecasting, Market Entry Strategy, Geographical Expansion, Capital Investment Decisions, Regulatory Framework & Implications, New Product Development, Competitive Intelligence

Report Coverage:

  • Historical data & forecasts from 2022 to 2030
  • Growth Opportunities, Challenges, Supply Chain Outlook, Regulatory Framework, Customer Behaviour, and Trend Analysis
  • Competitive Positioning, Strategies, and Market Share Analysis
  • Revenue Growth and Forecast Assessment of segments and regions including countries
  • Company Profiling (Strategies, Products, Financial Information, and Key Developments among others)

The outsourcing services market is segmented and analyzed as follows:

By Type

  • IT Outsourcing
  • Business Process Outsourcing

By Enterprise Size

  • Small
  • Medium
  • Large

By Geography

  • North America
  • United States
  • Canada
  • Mexico
  • South America
  • Brazil
  • Argentina
  • Others
  • Europe
  • United Kingdom
  • Germany
  • France
  • Spain
  • Others
  • Middle East and Africa
  • Saudi Arabia
  • UAE
  • Israel
  • Others
  • Asia Pacific
  • Japan
  • China
  • India
  • South Korea
  • Indonesia
  • Thailand
  • Others

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. Market Overview
  • 1.2. Market Definition
  • 1.3. Scope of the Study
  • 1.4. Market Segmentation
  • 1.5. Currency
  • 1.6. Assumptions
  • 1.7. Base and Forecast Years Timeline
  • 1.8. Key Benefits for the Stakeholders

2. RESEARCH METHODOLOGY

  • 2.1. Research Design
  • 2.2. Research Process

3. EXECUTIVE SUMMARY

  • 3.1. Key Findings
  • 3.2. Analyst View

4. MARKET DYNAMICS

  • 4.1. Market Drivers
  • 4.2. Market Restraints
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Supplier
    • 4.3.2. Bargaining Power of Buyers
    • 4.3.3. Threat of New Entrants
    • 4.3.4. Threat of Substitutes
    • 4.3.5. Competitive Rivalry in the Industry
  • 4.4. Industry Value Chain Analysis

5. OUTSOURCING SERVICES MARKET BY TYPE

  • 5.1. Introduction
  • 5.2. IT Outsourcing
  • 5.3. Business Process Outsourcing

6. OUTSOURCING SERVICES MARKET BY ENTERPRISE SIZE

  • 6.1. Introduction
  • 6.2. Small
  • 6.3. Medium
  • 6.4. Large

7. OUTSOURCING SERVICES MARKET BY GEOGRAPHY

  • 7.1. Introduction
  • 7.2. North America
    • 7.2.1. United States
    • 7.2.2. Canada
    • 7.2.3. Mexico
  • 7.3. South America
    • 7.3.1. Brazil
    • 7.3.2. Argentina
    • 7.3.3. Others
  • 7.4. Europe
    • 7.4.1. United Kingdom
    • 7.4.2. Germany
    • 7.4.3. France
    • 7.4.4. Spain
    • 7.4.5. Others
  • 7.5. The Middle East and Africa
    • 7.5.1. Saudi Arabia
    • 7.5.2. UAE
    • 7.5.3. Israel
    • 7.5.4. Others
  • 7.6. Asia Pacific
    • 7.6.1. Japan
    • 7.6.2. China
    • 7.6.3. India
    • 7.6.4. South Korea
    • 7.6.5. Indonesia
    • 7.6.6. Thailand
    • 7.6.7. Others

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

  • 8.1. Major Players and Strategy Analysis
  • 8.2. Market Share Analysis
  • 8.3. Mergers, Acquisitions, Agreements, and Collaborations
  • 8.4. Competitive Dashboard

9. COMPANY PROFILES

  • 9.1. Accenture Plc
  • 9.2. Tata Consultancy Services Limited
  • 9.3. Cognizant
  • 9.4. Wipro Limited
  • 9.5. HCL Technologies Limited
  • 9.6. Capgemini SE
  • 9.7. IBM Corporation
  • 9.8. Infosys Limited
  • 9.9. DXC Technology Company
  • 9.10. NTT DATA Corporation
  • 9.11. Genpact
  • 9.12. Concentrix Corporation
  • 9.13. Teleperformance SE
  • 9.14. ExlService Holdings, Inc.