全球消费者身份和访问管理市场——增长、趋势、COVID-19 影响和预测 (2023-2028)

在 2022 年至 2027 年的预测期内，全球消费者身份和访问管理市场预计将以 18.2% 的复合年增长率增长。

市场增长的动力来自对组织安全、隐私和合规制度意识的增强、合规要求和法规的增加以及垂直市场不断增长的需求。

主要亮点

• 由于合规性要求、管理本地访问者等替代用户群体的需求不断增长，以及对及时和安全访问的关注，对消费者身份和访问管理的需求正在迅速增长。 您还可以管理员工、承包商、供应商等身份的生命週期。
• 如今，世界各地都在推进数字化，几乎所有的商业交易都是以数字方式处理的。 这对黑客来说是一个很大的吸引力。 此外，数据洩露不仅仅是由黑客造成的，它们通常是由组织内有权访问网络和设施敏感部分的个人所为。 许多公司正计划增加他们的数据安全预算，从而导致不同最终用户细分市场对消费者身份和访问管理的需求不断增长。
• 此外，还需要实施消费者身份和访问管理，以保护系统免受外部威胁（例如未经授权的用户）。 BFSI、IT 和电信等各种最终用户行业的特点是拥有大量关键且非常有价值的信息和资产。 任何安全漏洞或故障都可能导致收入损失和灾难性后果。 这使得这些最终用户必须及早发现潜在威胁。
• 此外，消费者身份和访问管理的许多好处都与数据保护和网络安全有关。 当组织实施消费者身份和访问管理系统时，它通过实施凭证管理最佳实践并要求员工经常更改密码来消除这些和相关问题。
• 但是，随着越来越多地采用移动技术和基于云的服务，组织的业务流程变得更加敏捷和快速。 然而，访问管理变得更加复杂。 此外，如果不正确采用创新的移动技术，企业客户可能会面临存储在第三方和云服务中的数据的安全性。 这可能会阻碍市场增长。
• 在 COVID-19 大流行期间，由于为阻止病毒传播而采取的关闭和严格措施，我们对在线业务的依赖显着增加。 各种最终用户行业，例如 BFSI、医疗保健、IT 和电信，都依赖互联网生态系统向其消费者提供所需的服务。 此外，在疫情爆发期间，企业对消费者身份和访问管理系统的需求增加。

消费者身份和访问管理市场趋势

BFSI 细分市场有望成为主要驱动因素

• 银行和其他金融机构 (BFSI) 受到越来越严格的审查，以确保采取适当的安全措施，尤其是在过去几年发生了多起备受瞩目的数据洩露事件之后。 金融机构还存储非常有价值的数据，而数字化转型工作正在增加网络攻击者访问这些数据的机会。
• 例如，2022 年 2 月，抵押贷款机构 Radius Financial Group 遭遇数据洩露，未经授权的访问危及了其服务器并窃取了 16,000 名客户的个人数据。。 此外，2022 年 4 月，A Square（现为 Block）遭遇数据洩露，影响了 820 万现任和前任员工。 金融部门的这些数据洩露正在推动对消费者身份和访问管理解决方案的需求。
• 此外，主要国家/地区银行欺诈的增加增加了对更好的基础设施和安全解决方案的需求，从而增加了 BFSI 部门对消费者身份和访问管理系统的需求。. 例如，根据印度储备银行公布的数据，印度银行欺诈案件数量从2017年的5076起增加到2021年的7400起。
• 许多银行和金融机构都认识到保护客户信任的宝贵且敏感的金融资产的重要性。 因此，这些组织中的大多数都投资于先进技术，以防止可能对其收入、运营成本、声誉等产生负面影响的安全性受损。 消费者身份和访问管理解决方案可以为银行和其他金融机构带来意想不到的投资回报率，并帮助保护他们的收入。

预计北美市场份额最大

• 北美的各个最终用户部门越来越多地采用消费者身份和访问管理解决方案，Microsoft Corporation 和 Salesforce Inc. 也在该地区提供安全和消费者身份和访问管理解决方案。由于 Broadcom Inc. 等主要参与者的存在，预计将在全球消费者身份和访问管理市场占据最大的市场份额。
• 此外，美国各个最终用户部门的数据洩露事件不断增加，进一步推动了该地区对消费者身份和访问管理解决方案的需求。 此外，网络犯罪分子一直在寻找新技术，该地区各个最终用户部门发生的一系列大规模数据洩露事件提醒人们，看似安全的系统往往是多么容易受到攻击。这就是为了证明。
• 例如，根据身份盗窃资源中心 (ITRC) 发布的一份报告，2021 年美国将发生创纪录的 1,862 起数据洩露事件。 2021 年的数据洩露数量将超过 2017 年创下的 1,506 起记录，与 2020 年的 1,108 起相比增长 68%。 BFSI、医疗保健、商业和零售等行业最常受到攻击，每年影响数百万美国人。
• 此外，Gramm-Leach-Bliley (GLB) 法案等严格的政府法规在美国消费者采用身份和访问管理解决方案方面发挥着重要作用。 该法律要求证券公司和金融机构实施严格的法规，通过建立程序来评估数据风险和防范威胁，从而保护消费者数据隐私。。
• 在该地区，消费者身份和访问管理解决方案的需求不断增长，主要参与者都在努力争取更多的市场份额。 例如，2021 年 11 月，网络安全巨头 GBG 宣布将收购前竞争对手 Acuant。 合併将两家行业巨头合併为一个组织。 收购 Acuant 将使 GBG 进一步扩展到美国，这是全球最大且最具战略重要性的定位、身份和欺诈服务市场。

消费者身份和访问管理市场的竞争对手分析

由于参与者众多，全球消费者身份和访问管理市场显得分散。 此外，顶级公司在研发方面的投资和资金迅速增加，以推出消费者身份和访问管理市场产品的高效解决方案，这正在推动全球市场竞争加剧。 一些世界领先的消费者身份和访问管理公司包括 Microsoft Corporation、Broadcom Inc.、Salesforce Inc. 和 IBM Corporation。

其他好处

• Excel 格式的市场预测 (ME) 表
• 3 个月的分析师支持

内容

第1章介绍

• 研究假设和市场定义
• 调查范围

第2章研究方法论

第 3 章执行摘要

第 4 章市场洞察

• 市场概览
• 产业吸引力 - 波特五力分析
  • 供应商的议价能力
  • 消费者的议价能力
  • 新进入者的威胁
  • 竞争公司之间的敌对关係
  • 替代品的威胁
• COVID-19 对市场的影响

第 5 章市场动态

• 市场驱动力
  • 严格的安全合规性和政府法规
  • 现场访问者和承包商的管理
• 市场製约因素
  • 存储在第三方（云）中的数据的安全性

第 6 章市场细分

• 按组件
  • 解决方案
  • 按服务
• 通过部署
  • 云类型
  • 本地
• 按最终用户行业
  • BFSI
  • 医疗保健
  • IT/通讯
  • 政府机构
  • 能源和公共工程
  • 其他最终用户行业（运输、航空航天和国防、教育等）
• 按地区
  • 北美
  • 欧洲
  • 亚太地区
  • 拉丁美洲
  • 中东

第7章竞争格局

• 公司简介
  • Microsoft Corporation
  • Salesforce Inc.
  • IBM Corporation
  • HID Global（Assa Abloy AB）
  • Broadcom Inc.
  • AlertEnterprise Inc.
  • Micro Focus International PLC
  • Access Security Corporation
  • WIPRO Ltd
  • SAASPASS Inc.
  • IDCUBE Identification Systems（P）Ltd
  • Amazon Web Services Inc.
  • Convergint Technologies LLC

第8章 投资分析

第9章 市场将来展望

The global consumer identity and access management market is expected to register a CAGR of 18.2% during the forecast period 2022 to 2027. The factors propelling the market growth are the growing awareness of an organization's security, privacy, and compliance posture, increasing compliance mandates and regulations, and growing demand from vertical markets, among others.

Key Highlights

• The demand for consumer identity and access management is rapidly increasing due to compliance mandates, a growing desire to manage alternative user populations, like on-premises visitors, and an emphasis on timely and secure access. It also allows organizations to manage the lifecycle of identities, such as employees, contractors, and vendors.
• Nowadays, with growing digitization across the world, nearly every business transaction is now processed digitally. This is a big attraction for hackers. Moreover, data breaches are not only committed by hackers, but individuals also commit many within an organization who have access to sensitive parts of networks or facilities. Many companies are planning to increase their data security budget, which will drive the need for consumer identity and access management across various end-user segments.
• Moreover, consumer identity and access management deployments are needed to safeguard the system from outside threats, such as unauthorized users. Various end-user industries, such as BFSI, IT, Telecom, etc., are characterized by many critical and highly valuable information and assets; any breach or lapse in security can be disastrous and costly, with revenue loss. As a result, it is becoming essential for these end-user sectors to be able to recognize potential threats as soon as possible.
• Moreover, The many benefits associated with consumer identity and access management revolve around data protection and cyber security. When an organization implements a consumer identity and access management system, best practices for credential management are put into place to eliminate these and related issues by requiring employees to frequently change their passwords, which mitigates the possibility of a password being stolen when better authentication methods are not available.
• However, the growing adoption of mobile technologies and cloud-based services enables organizations to be more agile and quick in their business processes. Still, it makes managing access even more complex. And without proper adoption of innovative mobile technologies, enterprise customers may face the security of data stored in third-party or cloud services. This may hamper the growth of the market.
• During the COVID-19 pandemic, when lockdowns and strict measures were adopted to stop the spreading of the virus, the dependency on online businesses increased significantly. Various end-user industries such as BFSI, healthcare, IT and telecom, etc., relied on the internet ecosystem to provide necessary services to consumers. Further, during the outbreak, businesses have experienced an increased demand for a consumer identity and access management system.

Consumer Identity & Access Management Market Trends

BFSI Segment is Expected to Gain Significant Traction

• Banks and other financial institutes (BFSI )are under increasing scrutiny to ensure they have the appropriate security measures in place, especially in the wake of the numerous high-profile data breaches that have taken place over the last few years. In addition, financial institutions store highly valuable data, and their digital transformation efforts create greater opportunities for cyber attackers to access that data.
• For instance, in February 2022, Mortgage lender, Radius Financial Group, fell victim to a data breach when an unauthorized party accessed its server and stole private data pertaining to 16,000 customers. Additionally, in April 2022, a data breach occurred at A Square (now known as Block), impacting 8.2 million current and former employees. These data breaches in the finance sector are growing the demand for consumer identity and access management solutions.
• Furthermore, a growing number of banking frauds in major countries is increasing the need for better infrastructure and security solutions, thus increasing the demand for consumer identity and access management systems in the BFSI sector. For instance, as per data published by the Reserve bank of India, the number of bank fraud cases in India increased from 5,076 in FY 2017 to 7,400 in FY 2021.
• Many banks and financial institutions have recognized the critical need to secure the valuable and sensitive financial assets their customers trust to keep them safe. Hence, most of these organizations have invested in advanced technologies to prevent lapses in security, which may negatively impact their revenues, operating costs, reputation, and much more. Consumer identity and access management solutions may provide unexpected ROI to banks and other financial institutions that help protect their bottom line.

North America is Anticipated to Hold the Largest Market Share

• North America is anticipated to account for the largest market share in the global consumer identity and access management market owing to the growing adoption of consumer identity and access management solutions across various end-user sectors and the presence of several major players such as Microsoft Corporation, Salesforce Inc., Broadcom Inc., etc. that provide security and consumer identity and access management solutions in the region.
• Furthermore, the growing number of data breaches across various end sectors in the United States is further driving the need for consumer identity and access management solutions in the region. Moreover, cybercriminals are constantly exploring new methods, and a series of major data breaches across the various end-user sectors in the region have again demonstrated that supposedly secure systems are often surprisingly vulnerable.
• For instance, according to a report published by the Identity Theft Resource Center (ITRC), a record number of 1862 data breaches occurred in 2021 in the United States. The number of data breaches in 2021 broke the previous 1506 set in 2017 and represented a 68% increase compared to the 1108 breaches in 2020. Sectors like BFSI, healthcare, business, and retail are the most commonly attacked, impacting millions of Americans annually.
• Additionally, stringent government regulations, such as the Gramm-Leach-Bliley (GLB) Act, play a crucial role in adopting consumer identity and access management solutions in the United States. The act requires securities firms and financial institutions to implement strict regulations for protecting consumer data privacy by establishing a program that assesses risks to the data and protects against threats.
• With the growing need for consumer identity and access management solutions in the region, major companies are making efforts to acquire more market share. For instance, in November 2021, the massive cybersecurity company GBG announced to acquire the Acuant, its erstwhile competitor. The merger brings two industry giants together within a single organization. The acquisition of Acuant enables GBG to expand further into the United States, the world's largest and most strategically important market for location, identity, and fraud services.

Consumer Identity & Access Management Market Competitor Analysis

The global consumer identity and access management market appears to be fragmented due to the presence of many players. Furthermore, the swift rise in investment and funding of top players in research and development for launching efficient solutions in consumer identity and access management market products is driving the competition in the global market. Major global consumer identity and access management companies include Microsoft Corporation, Broadcom Inc., Salesforce Inc., and IBM Corporation, among others.

• June 2022 - Infutor, a Verisk business and consumer identity management expert, today announced that it is launching Infutor Identity Resolution. This embedded application will natively enrich and activate first-party data in the Snowflake Data Cloud. The Infutor Identity Resolution application is built using Snowflake's Native Application Framework, which is currently in private preview. It enables developers to build applications using Snowflake core functionalities, globally distribute them on Snowflake Marketplace and deploy them within a customer's Snowflake account.
• April 2022 - Zoho Alumni's Securden Raised Series A funding of USD 10.5 million from Tiger Global, Accel, and the Together Fund to expand its unified platform approach to access and identity management. Securden is looking to take on the likes of CyberArk, BeyondTrust, Delinea, Microsoft, and other giants in the access security and governance space.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definitions
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

• 4.1 Market Overview
• 4.2 Industry Attractiveness - Porter's Five Forces Analysis
  • 4.2.1 Bargaining Power of Suppliers​
  • 4.2.2 Bargaining Power of Consumers​
  • 4.2.3 Threat of New Entrants​
  • 4.2.4 Intensity of Competitive Rivalry​
  • 4.2.5 Threat of Substitutes​
• 4.3 Impact of COVID-19 on the Market

5 MARKET DYNAMICS

• 5.1 Market Drivers
  • 5.1.1 Stringent Security Compliances and Government Regulations
  • 5.1.2 Management of On-site Visitors and Contractors
• 5.2 Market Restraints
  • 5.2.1 Security of Data Stored with Third Party (Cloud)

6 MARKET SEGMENTATION

• 6.1 By Component
  • 6.1.1 Solutions
  • 6.1.2 Services
• 6.2 By Deployment
  • 6.2.1 Cloud Based
  • 6.2.2 On-Premise
• 6.3 By End-user Industries
  • 6.3.1 BFSI
  • 6.3.2 Healthcare
  • 6.3.3 IT and Telecom
  • 6.3.4 Government
  • 6.3.5 Energy and Utilities
  • 6.3.6 Other End-user Industries (Transporation, Aerospace and Defense, and Education)
• 6.4 Geography
  • 6.4.1 North America
  • 6.4.2 Europe
  • 6.4.3 Asia-Pacific
  • 6.4.4 Latin America
  • 6.4.5 Middle-East

7 COMPETITIVE LANDSCAPE

• 7.1 Company Profiles
  • 7.1.1 Microsoft Corporation
  • 7.1.2 Salesforce Inc.
  • 7.1.3 IBM Corporation
  • 7.1.4 HID Global (Assa Abloy AB)
  • 7.1.5 Broadcom Inc.
  • 7.1.6 AlertEnterprise Inc.
  • 7.1.7 Micro Focus International PLC
  • 7.1.8 Access Security Corporation
  • 7.1.9 WIPRO Ltd
  • 7.1.10 SAASPASS Inc.
  • 7.1.11 IDCUBE Identification Systems (P) Ltd
  • 7.1.12 Amazon Web Services Inc.
  • 7.1.13 Convergint Technologies LLC

8 Investment Analysis

9 Future Outlook of the Market