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市场调查报告书
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1197537

医疗调度软件市场 - 增长、趋势、COVID-19 影响和预测 (2023-2028)

Medical Scheduling Software Market - Growth, Trends, and Forecasts (2023 - 2028)
出版日期: | 出版商: Mordor Intelligence | 英文 111 Pages | 商品交期: 2-3个工作天内

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简介目录

医疗调度软件市场预计在 2022 年至 2027 年的预测期内復合年增长率为 12%。

在大流行的早期阶段，就诊人数下降，阻碍了对医疗调度软件的使用和需求，从而影响了市场增长。 例如，根据美国疾病控制与预防中心 (CDC) 2020 年 9 月的更新，估计有 41% 的美国成年人因担忧而获得紧急或重症监护 (12%) 和常规医疗 (12%)关于 COVID-19。32%) 正在延迟或避免医疗。 因此，大流行最初在短期内对市场产生了负面影响。 然而，随着大流行仍在如火如荼地进行，一些公司已经开始推出用于安排患者就诊以加快疫苗接种时间表的软件，以及用于在 COVID-19 大流行期间协助患者进行常规护理的软件。 例如，在 2021 年 1 月，ServiceNow 将推出 COVID-19 疫苗管理工具，旨在促进分发、管理和监控的扩展，包括疫苗管理人员和供应的时间表管理，该工具已发布。 该公司的疫苗管理产品建立在 ServiceNow 的客户服务管理平台之上。 因此，预计这些因素将在未来几年推动市场的增长。

此外，对高效管理和优化的工作流程、产品发布、向新兴市场的扩张以及采用以患者为中心的方法的需求不断增长也在推动市场增长。我认为是有的。

患者排程是一个复杂的过程，在医疗保健中起着重要作用，但医疗保健排程软件可以简化它并提高患者和医生的满意度。 患者预约管理 SaaS 软件可以简化诊所预约管理、计费和患者记录管理等管理任务。 因此，医疗调度软件有助于优化工作流程和管理患者就诊，多个市场参与者正在努力推出新的医疗调度软件。 例如，2022 年 4 月，患者体验平台 NexHealth 获得 1.25 亿美元的 C 轮融资，使其估值达到 10 亿美元。 该初创公司旨在为患者提供无缝的数字体验，并为医生和牙医自动化后端管理流程，同时简化日程安排和消息传递等任务。 此外，2021 年 7 月，总部位于犹他州盐湖城的远程医疗公司 Power Diary 为美国各地的诊所推出了自己的实践管理软件。

然而，数据安全风险和熟练专业人员的短缺是製约市场增长的主要因素。

医疗调度软件市场趋势

基于云的细分市场有望在预测期内实现显着增长

基于云的软件部分预计将按部署类型出现显着增长。 基于云的是指由云计算提供商的服务器通过互联网按需提供给用户的应用程序、服务或资源。

推动这一细分市场增长的主要因素是云计算的日益普及和市场参与者的不断努力。 例如，2021 年 11 月，领先的基于云的临床协作和提供商调度解决方案 PerfectServe 宣布推出 PerfectServe Unite。 新平台建立在公司设计屡获殊荣的技术的丰富经验之上，形成了一个无缝的端到端医疗保健调度和通信平台。

此外，2021 年 11 月，医疗保健人力资源管理解决方案的领先创新者 QGenda 将推出基于云的软件，该软件可自动安排医疗保健系统、学术医疗中心、全国药房连锁店以及护士和员工。收购 Schedule360 , KLAS Best Inners and Staff Scheduling Software for Providers.

此外，2020 年 5 月，Microsoft 推出了一项新的以医疗保健为重点的云服务，这是众多行业特定云中的第一个。 此云服务侧重于 Microsoft 认为医疗保健中的关键需求，包括患者参与、护理团队协作和提高运营效率。 此云服务将使医疗保健组织能够通过预约应用程序在 Microsoft Teams 中安排远程医疗访问。

因此，由于上述因素，预计该细分市场在预测期内将显着增长。

北美将占据很大的市场份额，预计在预测期内也会如此

预计北美将占据主要市场份额。 该地区市场增长的主要驱动力是完善的医疗保健基础设施、该国医疗保健 IT 行业的技术进步以及市场参与者不断增加的举措。

市场进入者的战略发展对市场的增长做出了重大贡献。 例如，2021 年 8 月，symplr 宣布收购 SpinFusion。 SpinFusion 是一家专门从事医生排班的医疗排程软件供应商，它加入了 Symplr 不断增长的劳动力管理产品组合，使医疗机构能够更好地优化员工。

此外，在 2020 年 6 月，Claendly LLC 推出了 Intercom 应用程序来补充其现有的 Messenger 应用程序以简化工作流程，帮助员工预约更高质量的潜在客户并简化销售週期。它使我们能够专注于加快速度。 此外，2020 年 1 月，服务于美国医院、卫生系统和医师团体的美国收入周期管理公司 R1 RCM Inc. 投资 1.9 亿美元建立了西雅图时间表。据报导，它收购了 SCI Solutions Inc.，这是一家管理和患者访问软件的提供商。

此外，医疗保险和医疗补助服务中心 2021 年 12 月的更新显示，美国医疗保健支出将在 2020 年增长 9.7%，达到 4.1 万亿美元，即人均 12,530 美元。 根据同一消息来源，医疗费用占国内生产总值的比例为 19.7%。 此外，2020 年 8 月，安大略省政府启动了 Metricquaid，以帮助医生将他们的便利和专业知识与他们需要的医院和诊所联繫起来，同时减轻行政负担，使医护人员可以专注于患者。宣布安大略省政府投资 149,200 美元Together Foundation 的医生排班解决方案。

因此，由于上述因素，市场预计在预测期内将出现显着增长。

医疗调度软件市场的竞争对手分析

医疗调度软件市场是一个竞争激烈的市场，有来自世界各地的多家公司。 主要参与者正在采用各种增长战略，例如合作伙伴关係、协议、合作、新产品发布、地域扩张、兼併和收购，以增加他们在市场上的影响力。 市场上的主要参与者包括 American Medical Software、Kryuus、Caspio、AdvancedMD, Inc.、Q-nomy Inc. 等。

其他好处

  • Excel 格式的市场预测 (ME) 表
  • 三个月的分析师支持

内容

第1章介绍

  • 研究假设和市场定义
  • 调查范围

第2章研究方法论

第 3 章执行摘要

第4章市场动态

  • 市场概览
  • 市场驱动力
    • 对可高效管理和优化工作流程的软件的需求增加
    • 更多地采用以患者为中心的方法
  • 市场製约因素
    • 数据安全风险和缺乏熟练的专业人员
  • 波特的五力分析
    • 新进入者的威胁
    • 买方/消费者议价能力
    • 供应商的议价能力
    • 替代品的威胁
    • 竞争公司之间的敌对关係

第 5 章市场细分（基于价值的市场规模：百万美元）

  • 按产品类型
    • 病人安排
    • 护理人员安排
    • 其他
  • 按安装类型
    • 云类型
    • 安装类型
  • 最终用户
    • 医院
    • 医务室
    • 其他
  • 按地区
    • 北美
    • 欧洲
    • 亚太地区
    • 中东
    • 南美洲

第6章竞争格局

  • 公司简介
    • PatientStudio
    • Yocale Network Corporation
    • Tinivia
    • 10to8 Ltd.
    • American Medical Software
    • Kyruus
    • Caspio
    • AdvancedMD, Inc.
    • Q-nomy Inc.
    • Terminapp GmbH
    • SuperSaaS
    • Biosoftworld Medical Software
    • Vocantas Inc.

第7章 市场机会与今后动向

简介目录
Product Code: 90569

The medical scheduling software market is expected to register a CAGR of 12% during the forecast period, 2022-2027.

During the early phase of the pandemic, medical visits declined, obstructing the use and demand for medical scheduling software, thereby impacting the market growth. For instance, as per a September 2020 update by the Centers for Disease Control and Prevention (CDC), due to concerns about COVID-19, an estimated 41% of United States adults had delayed or avoided medical care, including urgent or emergency care (12%) and routine care (32%). Thus, the pandemic initially had a short-term negative impact on the market. However, with the pandemic still in its expansion phase, several companies started launching software for scheduling patient visits to accelerate the number of vaccinations and for routine patient care to assist patients during the COVID-19 pandemic. For instance, in January 2021, ServiceNow launched COVID-19 vaccine management tools designed to make it easier to scale distribution, administration, and monitoring, including scheduling for vaccine administrators and supplies under vaccine administration management. The company's vaccine administration management offering is built on ServiceNow's Customer Service Management platform. Thus, such factors are anticipated to boost the market's growth over the coming years.

Furthermore, the market's growth can be attributed to rising demand for efficiently managed and optimized workflows, a surge in product launches and developments, and the increasing adoption of a patient-centric approach.

Patient scheduling is a complicated procedure that plays a vital role in health care, which can be simplified using medical scheduling software, encouraging patient and physician satisfaction. Patient appointment scheduling SaaS software enables practices to simplify administrative tasks such as appointment scheduling, invoicing, and managing patient records. Thus, medical scheduling software aids in optimizing workflow and managing patient visits, and several market players are engaged in introducing new medical scheduling software. For instance, in April 2022, the patient experience platform NexHealth banked USD 125 million in a Series C funding round, sending its valuation to USD 1 billion. The startup aims to provide a seamless digital experience for patients, simplifying tasks like scheduling and messaging while automating back-end administrative processes for doctors and dentists. Additionally, in July 2021, Power Diary, a telehealth company based in Salt Lake City, Utah, launched a proprietary practice management software for medical clinics across the United States.

However, the risk of data security and the shortage of skilled professionals are the major factors restraining the market's growth.

Medical Scheduling Software Market Trends

Cloud-based Segment is Expected to Register a Significant Growth Over the Forecast Period

The cloud-based software segment is expected to witness significant growth by deployment type. Cloud-based is the applications, services, or resources made available to users on demand through the internet by a cloud computing provider's server.

The major factors fuelling the segment's growth are the rising adoption of cloud computing and the growing number of initiatives undertaken by the market players. For instance, in November 2021, PerfectServe, a leading cloud-based clinical collaboration and provider scheduling solution, introduced PerfectServe Unite. The new platform builds on the company's extensive experience designing award-winning technology to form one seamless, end-to-end platform for healthcare scheduling and communication.

In addition, in November 2021, QGenda, the leading innovator in healthcare workforce management solutions, acquired Schedule360, the Best in KLAS Nurse and Staff Scheduling Software for health systems, academic medical centers, national pharmacy chains, and providers of cloud-based software to automate nurse and staff scheduling.

Moreover, in May 2020, Microsoft launched a new cloud service designed specifically for healthcare, the first of many industry-specific cloud offerings. The cloud service focuses on what Microsoft has identified as important needs in healthcare, such as patient engagement, health team collaboration, and improving operational efficiencies. The cloud service will enable providers to schedule telehealth visits with Microsoft Teams through the booking application.

Thus, the segment is expected to witness significant growth over the forecast period due to the abovementioned factors.

North America is Expected to Hold a Significant Share in the Market and Expected to do Same in the Forecast Period

North America is expected to hold a major share of the market. The major factors propelling the market growth in the region are the well-established healthcare infrastructure, technological advancements in the healthcare IT industry in the country, and increasing initiatives by the market players.

The strategic developments undertaken by the market players significantly contribute to the market's growth. For instance, in August 2021, symplr reported the acquisition of SpinFusion. SpinFusion, a healthcare scheduling software provider focusing on physician scheduling, will join Symplr's growing portfolio of workforce management offerings that enable healthcare organizations to optimize staff better.

In addition, in June 2020, Claendly LLC introduced an Intercom application, supplementing the existing Messenger application to streamline workflows and permit employees to focus on scheduling appointments with more qualified leads and speeding up sales cycles. Moreover, in January 2020, R1 RCM Inc., an American revenue cycle management company servicing hospitals, health systems, and physician groups across the United States, reported spending USD 190 million to buy SCI Solutions Inc., a Seattle-based provider of scheduling and patient-access software.

Furthermore, according to a December 2021 update from the Centers for Medicare & Medicaid Services, healthcare spending in the United States increased 9.7 percent in 2020, reaching USD 4.1 trillion, or USD 12,530 per person. As per the same source, as a share of the nation's gross domestic product, health spending accounted for 19.7 percent. Also, in August 2020, the Ontario government reported investing USD 149,200 from the Ontario Together Fund in MetricAid's physician scheduling solution to help physicians link their availability and expertise with needed hospitals and clinics while reducing administrative burden so healthcare providers can focus on their patients.

Thus, due to the abovementioned factors, the market is expected to witness significant growth over the forecast period.

Medical Scheduling Software Market Competitor Analysis

The medical scheduling software market is competitive with several global and international market players. The key players are adopting different growth strategies to enhance their market presence, such as partnerships, agreements, collaborations, new product launches, geographical expansions, mergers, and acquisitions. Some of the key players in the market are American Medical Software, Kryuus, Caspio, AdvancedMD, Inc., and Q-nomy Inc.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Increasing Demand of Software to Efficiently Manage and Optimize Workflow
    • 4.2.2 Rising Adoption of Patient-Centric Approach
  • 4.3 Market Restraints
    • 4.3.1 Risk of Data Security and Dearth of Skilled Professionals
  • 4.4 Porter's Five Forces Analysis
    • 4.4.1 Threat of New Entrants
    • 4.4.2 Bargaining Power of Buyers/Consumers
    • 4.4.3 Bargaining Power of Suppliers
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION (Market Size by Value - USD million)

  • 5.1 By Product Type
    • 5.1.1 Patient Scheduling
    • 5.1.2 Care Provider Scheduling
    • 5.1.3 Others
  • 5.2 By Deployment type
    • 5.2.1 Cloud-Based
    • 5.2.2 Installed
  • 5.3 By End User
    • 5.3.1 Hospitals
    • 5.3.2 Clinics
    • 5.3.3 Others
  • 5.4 Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia-Pacific
    • 5.4.4 Middle-East
    • 5.4.5 South America

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 PatientStudio
    • 6.1.2 Yocale Network Corporation
    • 6.1.3 Tinivia
    • 6.1.4 10to8 Ltd.
    • 6.1.5 American Medical Software
    • 6.1.6 Kyruus
    • 6.1.7 Caspio
    • 6.1.8 AdvancedMD, Inc.
    • 6.1.9 Q-nomy Inc.
    • 6.1.10 Terminapp GmbH
    • 6.1.11 SuperSaaS
    • 6.1.12 Biosoftworld Medical Software
    • 6.1.13 Vocantas Inc.

7 MARKET OPPORTUNITIES AND FUTURE TRENDS