企业内容管理：市场占有率分析、产业趋势与统计、2024-2029 年成长预测

企业内容管理市场规模预计到2024年将达到772亿美元，预计2029年将达到1,498亿美元，在预测期内（2024-2029年）复合年增长率为14.18%。

管理具有广泛地域和基本客群的组织产生的大量资料的需求不断增长，这推动了对企业内容管理系统和服务的需求。企业内容管理旨在使用集中式平台实现许多与内容相关的营运目标。

主要亮点

• 企业内容管理解决方案可协助企业组织在整个计划生命週期中实现可实现的流程效率。大型组织从智慧型设备和其他资源产生大量资料，增加了管理资料的需求。
• 为了加强业务而对规范内容管理的需求日益增长，正在推动企业内容管理市场的成长。为了满足合规性要求、降低风险、提高效率并确保内容资产的完整性，企业越来越多地投资于包含监管内容管理功能的 ECM 解决方案。
• 保护敏感资料和防止资料遗失的需求不断增长，推动了对 ECM 解决方案的需求。企业正在认识到部署 ECM 系统的重要性，该系统提供强大的安全功能来保护有价值的内容资产、遵守法规并降低与资料外洩和诈欺的存取相关的风险。我是。
• 云端和行动技术为企业内容管理 (ECM) 提供了众多优势。 ECM 市场也面临安全挑战。在云端储存内容并从行动装置存取内容会引起对资料隐私和机密性的担忧。组织必须确保其内容免受诈欺的存取和资料外洩。
• COVID-19大流行迫使组织迅速过渡到远距工作和数位化流程。这加速了 ECM 解决方案的采用，以满足远端管理和存取内容、有效协作和维持业务永续营运的需求。对数位文件管理、工作流程自动化和远端存取功能的需求推动了对 ECM 解决方案的需求。

企业内容管理 (ECM) 市场趋势

医疗保健最终用户产业预计将占据重要的市场占有率

• 医疗保健是企业内容管理 (ECM) 市场中重要的最终用户产业。 ECM 解决方案对于管理电子健康记录至关重要。提供用于储存和组织患者病历的中央储存库，包括病历、诊断报告、测试结果和治疗计划。 ECM 平台可实现 EHR 的高效索引、搜寻和共用，使医疗保健专业人员能够访问准确、最新的患者资讯，以做出资讯的决策并改善患者照护。Masu。
• 医疗保健组织创建同意书、保险申请、申请和文书等文件。 ECM 解决方案透过将纸本文件数位化并将其转换为电子格式来简化文件撷取和成像流程。这消除了手动资料输入，减少了文书工作，实现了更快的文件处理，并提高了管理效率。
• 据国家卫生联盟称，到2022年，巴西将有7,191家医院投入运营，这是2010年至2022年期间数量最多的。 ECM 解决方案能够有效管理和保护不断增长的文件量、遵守法规、促进协作、提高工作流程效率、确保业务永续营运并支援数位转型倡议，而越来越多的医院需求不断增加。 ECM 系统使医院能够简化内容管理流程、提高业务绩效并提供优质的患者照护。
• 医疗保健产业正在经历数位转型，需要改善患者照护、业务效率和资料主导的决策。 ECM 解决方案是这项转型的基础，使医院能够数位化和管理其内容。数位内容管理支援高级分析、人工智慧主导的洞察以及与其他数位医疗系统的互通性，以提高整体患者照护和组织效率。
• ECM 解决方案对于医疗保健产业至关重要，可管理电子健康记录、简化文件管理、确保合规性、促进协作、增强调查能力、自动化工作流程和维护资料安全。 ECM 使医疗保健组织能够改善患者照护并提高业务效率，以满足高度监管和资料密集型行业的监管要求。

预计北美将占据较大市场占有率

• 北美可能占据全球 ECM 市场的重要份额。这个市场规模是由银行和金融、医疗保健、政府、製造和零售等行业的大量大公司推动的。随着公司努力管理不断增长的内容、提高业务效率并加强合规性，市场继续稳定成长。
• 由于该地区先进的技术基础设施和数位解决方案的广泛采用，北美企业内容管理（ECM）市场占有重要地位。
• 云端基础的ECM 解决方案在北美越来越受欢迎。组织正在认识到采用云端的好处，包括扩充性、弹性和降低基础设施成本。云端基础的ECM 还促进远距工作和协作，这在 COVID-19大流行期间变得至关重要。此外，云端 ECM 解决方案提供增强的资料安全和灾难復原功能，以解决组织对内容保护的担忧。
• 北美的组织正在积极寻求数位转型，以提高业务效率、改善客户体验并保持竞争力。 ECM 解决方案在这些工作中发挥关键作用，为数位内容管理、流程自动化和协作奠定了基础，使组织能够充分利用其数位资产的潜力。
• 在高效内容管理、合规性和数位转型需求的推动下，北美 ECM 市场依然强劲。云端基础的解决方案、法律规章遵循要求和技术进步正在塑造市场成长，为组织提供增强的能力来有效管理内容并推动卓越营运。

企业内容管理 (ECM) 产业概述

企业内容管理市场高度分散，主要公司包括 Microsoft Corporation、OpenText Corporation、Hyland Software Inc.、IBM Corporation 和 Xerox Corporation。市场参与者正在采取联盟和收购等策略来增强其解决方案和服务产品并获得永续的竞争优势。

其他福利

• Excel 格式的市场预测 (ME) 表
• 3 个月分析师支持

目录

第一章简介

• 研究假设和市场定义
• 调查范围

第二章调查方法

第三章执行摘要

第四章市场洞察

• 市场概况
• 产业吸引力－波特五力分析
  • 新进入者的威胁
  • 买方议价能力
  • 供应商的议价能力
  • 替代品的威胁
  • 竞争公司之间敌对关係的强度
• 产业价值链分析
• COVID-19 对市场的影响

第五章市场动态

• 市场驱动因素
  • 对规范内容管理以加强业务的需求不断增加
  • 保护敏感资料和预防资料外泄的需求日益增加
• 市场抑制因素
  • 併购中企业资料处理困难
  • 云端和行动技术的安全问题

第六章市场区隔

• 按类型
  • 内容管理
  • 文件管理
  • 个案管理
  • 工作流程管理
  • 记录管理
  • 数位资产管理
  • 专业的服务
  • 其他类型
• 按配置
  • 本地
  • 云
• 按公司
  • 中小企业
  • 大公司
• 按最终用户产业
  • 通讯/IT
  • BFSI
  • 零售
  • 教育
  • 製造业
  • 媒体/娱乐
  • 政府机关
  • 卫生保健
  • 其他最终用户产业
• 按地区
  • 北美洲
    • 美国
    • 加拿大
  • 欧洲
    • 英国
    • 德国
    • 法国
    • 其他欧洲国家
  • 亚太地区
    • 中国
    • 日本
    • 印度
    • 其他亚太地区
  • 拉丁美洲
    • 墨西哥
    • 巴西
    • 其他拉丁美洲
  • 中东/非洲
    • 阿拉伯聯合大公国
    • 沙乌地阿拉伯
    • 其他中东和非洲

第七章竞争形势

• 公司简介
  • Microsoft Corporation
  • OpenText Corporation
  • Hyland Software Inc.
  • IBM Corporation
  • Xerox Corporation
  • Oracle Corporation
  • M-Files Corp.
  • Epicor Software Corp.
  • Alfresco Software Inc.
  • DocuWare GmbH
  • Datamatics Global Services Limited
  • Hewlett Packard Enterprise Company
  • Capgemini SE
  • Newgen Software Technologies Limited

第八章投资分析

第九章 市场机会及未来趋势

The Enterprise Content Management Market size is estimated at USD 77.20 billion in 2024, and is expected to reach USD 149.80 billion by 2029, growing at a CAGR of 14.18% during the forecast period (2024-2029).

The growing need for managing large volumes of data generated across various organizations with widespread geographic presence and customer base is largely driving the demand for enterprise content management systems and services. Enterprise content management pursues achieving many content-related operational goals using a centralized platform.

Key Highlights

• Enterprise Content Management solutions help the business organization achieve process efficiency with accessibility throughout the project's lifecycle. Larger organizations generate a large amount of data from smart devices and other resources; hence the need to manage data is increasing.
• The rising need for regulatory content management to enhance operations has driven the growth of the enterprise content management market. Organizations are increasingly investing in ECM solutions that incorporate regulatory content management capabilities to meet compliance requirements, reduce risks, improve efficiency, and ensure the integrity of their content assets.
• The growing need for securing confidential data and protection against data loss has driven the demand for ECM solutions. Organizations recognize the importance of implementing ECM systems that provide robust security features to safeguard their valuable content assets, comply with regulations, and mitigate the risks associated with data breaches and unauthorized access.
• Cloud and mobile technologies offer numerous benefits for enterprise content management (ECM). They also introduce security challenges that can restrain the ECM market. Storing content in the cloud or accessing it through mobile devices raises data privacy and confidentiality concerns. Organizations need assurance that their content is protected from unauthorized access, data breaches, or leakage.
• The COVID-19 pandemic forced organizations to shift to remote work and digital processes rapidly. This accelerated the adoption of ECM solutions as organizations sought to manage and access content remotely, collaborate effectively, and maintain business continuity. The need for digital document management, workflow automation, and remote access capabilities drove the demand for ECM solutions.

Enterprise Content Management (ECM) Market Trends

Healthcare End-user Industry Segment is Expected to Hold Significant Market Share

• Healthcare is a significant end-user industry in the enterprise content management (ECM) market. ECM solutions are crucial for managing electronic health records. They provide a centralized repository for storing and organizing patient medical records, including medical history, diagnostic reports, test results, and treatment plans. ECM platforms enable efficient indexing, retrieval, and sharing of EHRs, ensuring healthcare professionals can access accurate and up-to-date patient information for informed decision-making and improved patient care.
• Healthcare organizations generate documents such as consent forms, insurance claims, invoices, and administrative paperwork. ECM solutions streamline the document capture and imaging process by digitizing paper documents and converting them into electronic formats. This eliminates manual data entry, reduces paperwork, and enables faster document processing, enhancing administrative efficiency.
• According to the National Confederation of Health, in 2022, 7,191 hospitals were operating in Brazil, the highest number of hospitals from 2010 to 2022. The increasing number of hospitals drives the demand for ECM solutions to effectively manage and secure the growing volume of documents, comply with regulations, facilitate collaboration, enhance workflow efficiency, ensure business continuity, and support digital transformation initiatives. ECM systems enable hospitals to streamline content management processes, improve operational performance, and deliver high-quality patient care.
• The healthcare industry is undergoing a digital transformation and is driven by the need for improved patient care, operational efficiency, and data-driven decision-making. ECM solutions are fundamental to this transformation, enabling hospitals to digitize and manage their content in electronic formats. Digital content management supports advanced analytics, AI-driven insights, and interoperability with other digital healthcare systems, enhancing overall patient care and organizational effectiveness.
• ECM solutions are essential for the healthcare industry to manage electronic health records, streamline document management, ensure compliance, facilitate collaboration, enhance research capabilities, automate workflows, and maintain data security. ECM enables healthcare organizations to improve patient care and enhance operational efficiency with regulatory requirements in a highly regulated and data-intensive industry.

North America is Expected to Hold the Significant Market Share

• North America might hold a substantial share of the global ECM market. The market size is driven by numerous large enterprises across various industries, including banking and finance, healthcare, government, manufacturing, and retail. The market continues to experience steady growth as organizations strive to manage their increasing volumes of content, improve operational efficiency, and enhance compliance.
• The enterprise content management (ECM) market in North America is significant due to the region's advanced technological infrastructure and widespread adoption of digital solutions.
• Cloud-based ECM solutions have gained significant popularity in North America. Organizations recognize the benefits of cloud deployment, including scalability, flexibility, and reduced infrastructure costs. Cloud-based ECM also facilitates remote work and collaboration, which became crucial during the COVID-19 pandemic. Additionally, cloud ECM solutions offer enhanced data security and disaster recovery capabilities, addressing organizations' concerns about content protection.
• Organizations in North America are actively pursuing digital transformation initiatives to improve the operational efficiency, enhance customer experience, and stay competitive. ECM solutions play a vital role in these initiatives by providing the foundation for digital content management, process automation, and collaboration, enabling organizations to leverage the full potential of their digital assets.
• The ECM market in North America is robust, driven by the need for efficient content management, compliance, and digital transformation. Cloud-based solutions, regulatory compliance requirements, and technological advancements are shaping the market's growth, providing organizations with enhanced capabilities to manage their content effectively and drive operational excellence.

Enterprise Content Management (ECM) Industry Overview

The Enterprise Content Management Market is highly fragmented, with the presence of several major players like Microsoft Corporation, OpenText Corporation, Hyland Software Inc., IBM Corporation, and Xerox Corporation. Players in the market are adopting strategies such as partnerships and acquisitions to enhance their solutions and services offerings and gain sustainable competitive advantage.

• January 2023 - OpenText stated that the business had completed the previously disclosed acquisition of Micro Focus International plc, a prominent supplier of mission-critical software technologies and services that aid clients in accelerating digital transformation. Through this acquisition, OpenText's corporate mission will now include helping enterprise professionals secure their operations, develop greater insight into their information, and better manage a hybrid, intricate digital fabric using a new generation of tools like enterprise content management, among other things.
• November 2022 - Microsoft Corp. announced the Microsoft Supply Chain Platform, which aims to help organizations maximize their supply chain data estate investment through an open approach that integrates the best of Microsoft AI, collaboration, low-code, security, and SaaS apps in a scalable platform.
• August 2022 - Capgemini and Unity, one of the prominent platforms for generating and running real-time 3D (RT3D) content, joined forces to assist organizations globally in exploring and capitalizing on the commercial prospects and advantages of immersive and metaverse experiences across industries.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

• 4.1 Market Overview
• 4.2 Industry Attractiveness - Porter's Five Forces Analysis
  • 4.2.1 Threat of New Entrants
  • 4.2.2 Bargaining Power of Buyers
  • 4.2.3 Bargaining Power of Suppliers
  • 4.2.4 Threat of Substitute Products
  • 4.2.5 Intensity of Competitive Rivalry
• 4.3 Industry Value Chain Analysis
• 4.4 Impact of COVID-19 on the Market

5 MARKET DYNAMICS

• 5.1 Market Drivers
  • 5.1.1 Rising Need for Regulatory Content Management to Enhance Operations
  • 5.1.2 Growing Need for Securing Confidential Data and Protection against Data Loss
• 5.2 Market Restraints
  • 5.2.1 Difficulties in the Smooth Handling of Enterprise Data during Mergers and Acquisitions
  • 5.2.2 Security Issues Associated With Cloud and Mobile Technologies

6 MARKET SEGMENTATION

• 6.1 By Type
  • 6.1.1 Content Management
  • 6.1.2 Document Management
  • 6.1.3 Case Management
  • 6.1.4 Workflow Management
  • 6.1.5 Record Management
  • 6.1.6 Digital Asset Management
  • 6.1.7 Professional Services
  • 6.1.8 Other Types
• 6.2 By Deployment
  • 6.2.1 On-Premises
  • 6.2.2 Cloud
• 6.3 By Enterprise
  • 6.3.1 Small and Medium Enterprise
  • 6.3.2 Large Enterprise
• 6.4 By End-user Industry
  • 6.4.1 Telecom and IT
  • 6.4.2 BFSI
  • 6.4.3 Retail
  • 6.4.4 Education
  • 6.4.5 Manufacturing
  • 6.4.6 Media and Entertainment
  • 6.4.7 Government
  • 6.4.8 Healthcare
  • 6.4.9 Other End-user Industries
• 6.5 By Geography
  • 6.5.1 North America
    • 6.5.1.1 United States
    • 6.5.1.2 Canada
  • 6.5.2 Europe
    • 6.5.2.1 United Kingdom
    • 6.5.2.2 Germany
    • 6.5.2.3 France
    • 6.5.2.4 Rest of Europe
  • 6.5.3 Asia Pacific
    • 6.5.3.1 China
    • 6.5.3.2 Japan
    • 6.5.3.3 India
    • 6.5.3.4 Rest of Asia Pacific
  • 6.5.4 Latin America
    • 6.5.4.1 Mexico
    • 6.5.4.2 Brazil
    • 6.5.4.3 Rest of Latin America
  • 6.5.5 Middle East and Africa
    • 6.5.5.1 United Arab Emirates
    • 6.5.5.2 Saudi Arabia
    • 6.5.5.3 Rest of Middle East and Africa

7 COMPETITIVE LANDSCAPE

• 7.1 Company Profiles
  • 7.1.1 Microsoft Corporation
  • 7.1.2 OpenText Corporation
  • 7.1.3 Hyland Software Inc.
  • 7.1.4 IBM Corporation
  • 7.1.5 Xerox Corporation
  • 7.1.6 Oracle Corporation
  • 7.1.7 M-Files Corp.
  • 7.1.8 Epicor Software Corp.
  • 7.1.9 Alfresco Software Inc.
  • 7.1.10 DocuWare GmbH
  • 7.1.11 Datamatics Global Services Limited
  • 7.1.12 Hewlett Packard Enterprise Company
  • 7.1.13 Capgemini SE
  • 7.1.14 Newgen Software Technologies Limited

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS