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市场调查报告书
商品编码
1435983

通讯申请和收益管理：市场占有率分析、行业趋势和统计、成长预测（2024-2029）

Telecom Billing Revenue Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

通讯申请和收益管理市场规模预计到 2024 年为 142.1 亿美元，在预测期内（2024-2029 年）预计到 2029 年将达到 223.1 亿美元，复合年增长率为 9.43%。

通讯计费和收入管理 - 市场

世界各地的通讯服务供应商(CSP) 都面临着用户不断增加的问题，导致网路拥塞和掉话等严重问题。为了遏制这些问题，使用者开始要求通讯服务提供者实施高效率且有效的申请和收益管理系统。

主要亮点

  • 管理通讯申请和收益的过程不仅包括管理通讯服务，还包括管理债务催收。这些步骤包括计算申请和申请资讯、管理客户付款和申请以及提供有关资料使用情况的资讯。通讯和数位服务供应商经常采用这些解决方案，透过优化通讯网路来提高业务效率。
  • 在过去的十年中，全球通讯市场发生了巨大变化，从透过网路与客户互动的云端原生企业的兴起，到内容、应用程式和服务快速迁移到云端。 CSP 供应商已花费数十亿美元升级其网路以满足需求。然而，许多通讯服务提供者继续使用传统的业务支援系统，需要更现代的收益管理功能。因此，世界各地的许多 CSP 正在采用现代申请和收益管理系统。
  • 通讯申请和收益管理平台解决方案使通讯服务供应商能够将现代服务推向市场并利用客户关係。培养服务供应商和最终用户之间的和谐感。此外，软体即服务（SaaS）平台的出现进一步推动了市场的成长。
  • 通讯业的供应商使用这些软体解决方案来检测和管理频谱中的异常情况，最终降低营运成本。这些技术支援的计划还透过引入新方法来解决问题并优化网路服务和可见性，进一步帮助通讯服务提供者增加收益。
  • 此外，在当前的市场场景中，CSP 需要即时申请和策略控制功能，以捕捉所有 IP 5G 机会并收益，包括新的用例、设备、经营模式和合作伙伴关係。面临的挑战是如何有效管理互连商、批发商、OTT/内容公司、经销商、互连商、MVNO 和代理商等合作伙伴，因为管理多样化的合作伙伴变得越来越复杂。
  • 而且，随着数位经济加速消费，传统申请系统只能适应随选设计和客製化。新一代申请系统透过灵活的业务规则引擎建立在服务和产品的敏捷原则之上。业务脚本可协助 CSP 将上市时间 (TTM) 从数月缩短至数小时。这增加了最终用户的需求。

通讯申请和收益管理市场的趋势

行动电话业者占据主要市场占有率

  • 智慧型手机用户的快速成长和行动应用程式的大量涌现使得用户数量空前增长。例如，根据思科系统公司的数据，截至 2022 年，全球将有约 57 亿智慧型手机用户。这对行动网路供应商的容量产生了巨大的需求。
  • 行动通讯业者正在透过引入 5G、Volte 和 Vowifi 等新技术并增加网路容量来利用需求。显然，OSS 和 BSS 营运商级申请解决方案也需要跟上这一步伐，并且需要支援数百万个并发交易。
  • 在欧洲，用于计费通讯申请的收益管理系统市场预计将扩大。政府推动 5G 连接的努力不断扩大，主要市场参与者在该地区普及越来越广泛，这被认为有助于市场发展。此外，随着行动用户的增加以及通讯服务供应商不断向其产品组合添加新服务，对高效申请和收益管理系统及服务的需求也不断增加。
  • 此外，随着网路能力、服务和其他客户体验管理增强的创新加剧了全球通讯业的竞争形势，行动电话电信商正在寻求加快新产品和服务的推出，您可以专注于策略。稳健的收益分享模式。透过利用通讯申请和收益管理等解决方案，通讯业者可以实现业务流程自动化，例如管理端到端争议、保持申请准确性和改善客户体验。
  • 此外，该解决方案还允许行动电话业者透过消除与管理相关人员收益共享相关的诈欺来节省成本。例如，根据通讯诈欺控制协会 (CFCA) 的数据，全球行动电话业者每年因诈骗和未收回收益损失约 380 亿美元。

北美占主要份额

  • 由于其通讯业非常成熟，预计北美将占据重要的市场占有率。例如，在美国主要行动电话多次推出商用 5G 后，该地区现已拥有显着的 5G 覆盖范围。事实上，GSMA 研究估计，到 2025 年，北美的 5G 采用率将上升至 46%，即 200 个 5G 连线。
  • 研究进一步显示，北美拥有约 3.21 亿独立行动用户，占总人口的 83%。此外，到2025年，这一数字预计将达到3.45亿，即人口的85%。
  • 此外，美国是世界上技术采用水准最高的国家之一。该国以开创性的Start-Ups而闻名。这种高份额主要是由于市场采用尖端技术以及通讯业不断增长的需求。随着物联网、5G、分析和云端等尖端技术的引入，美国在收益方面占据了通讯申请和收益管理市场的主导地位。
  • 用户数量的成长，加上消费者在各种行动服务上的高支出，以及 Amdocs、Oracle、CSG International、HPE 等该地区主要企业的出现，将推动市场成长。此外，该地区的通讯业十分完善，通讯产品和服务的普及率很高。该地区的通讯业产生大量资料，这增加了对通讯申请和收益管理的需求。
  • 此外，由于COVID-19后该地区解除封锁的感染疾病、新的工作方式的背景以及该地区占主导地位的全球化通讯模式的潜在变化，现在可以加快服务自动化的速度。这些服务包括申请和收益管理。预计这一实例将在未来几年进一步推动市场成长。

通讯申请和收益管理产业概述

目前，通讯申请和收益管理市场竞争激烈且高度分散，公司众多。全球通讯和收益管理市场的几家主要企业申请不断努力实现产品进步。几家知名公司正在结盟，扩大在发展中地区的足迹，以巩固其市场地位。主要公司包括爱立信、华为、SAP SE 和甲骨文公司。

  • 2023 年 1 月 - 爱立信和 Ooredoo Kuwait 合作在其网路上部署爱立信申请。申请系统更新有助于为 5G 产品製定有竞争力的行销计划，同时实现 Ooredoo 科威特网路中 5G 的发展。
  • 2023 年 1 月 - NEC 为 NTT DoCoMo 提供收费闸道功能 (CGF)，以实现收费资讯的高效能处理。 CGF 透过组织从 5GC 发送的各种收费资讯并将其连接到 BSS，支援新服务的快速启动、提供和收益。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月分析师支持

目录

第一章 简介

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章市场动态

  • 市场概况
  • 市场驱动因素
    • 行动电话或行动用户数量的增加
    • 整个通讯生态系收益分配的复杂性日益增加
  • 市场限制因素
    • 存在严格的电讯法规
  • 波特五力分析
    • 买方议价能力
    • 供应商的议价能力
    • 新进入者的威胁
    • 替代产品的威胁
    • 竞争公司之间的敌意强度
  • 评估 COVID-19 对产业的影响

第五章市场区隔

  • 按配置
    • 本地
    • 云
  • 按类型
    • 软体
    • 服务
  • 按运营商
    • 行动电话公司
    • 网际网路服务供应商
  • 地区
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 德国
      • 英国
      • 法国
      • 其他欧洲国家
    • 亚太地区
      • 印度
      • 中国
      • 日本
      • 其他亚太地区
    • 拉丁美洲
    • 中东和非洲

第六章 竞争形势

  • 公司简介
    • NetCracker Technology Corporation
    • CSG Systems International Inc.
    • Oracle Corporation
    • Ericsson
    • Huawei Technologies
    • SAP Se
    • Nokia
    • Comarch SA
    • Optiva, Inc.
    • Enghouse Networks
    • Sterlite Technologies Limited
    • Intracom Telecom SA

第七章 投资分析

第八章市场机会及未来趋势

简介目录
Product Code: 71853

The Telecom Billing Revenue Management Market size is estimated at USD 14.21 billion in 2024, and is expected to reach USD 22.31 billion by 2029, growing at a CAGR of 9.43% during the forecast period (2024-2029).

Telecom Billing Revenue Management - Market

Communication Service Providers (CSP) worldwide are experiencing increased subscribers, causing significant issues, including network congestion and call drops. To curb these issues, users have started to demand that CSPs deploy efficient and effective billing and revenue management systems.

Key Highlights

  • The process of managing telecom billing and revenue includes the management of debt collection as well as communication services. The procedure involves calculating billing and charging information, managing the customer's payments and invoices, and providing information on data utilization. By optimizing the telecom networks, these solutions are frequently employed by telecommunication and digital service providers to increase operational efficiency.
  • In the last decade, the global telecom market has changed dramatically, from the rise of cloud-native businesses that interact with customers via the Internet to the rapid migration of content, applications, and services to the cloud. CSP providers have spent billions upgrading their networks to meet the demand. However, many CSPs continue to operate with traditional business support systems that need more modern revenue management capabilities. Therefore, many CSPs worldwide are adopting current billing and revenue management systems.
  • Telecom billing and revenue management platform solutions enable telecom service providers to launch the latest services in the market and help leverage their customer relationships. and develop a sense of harmony between the service providers and end-users. Also, the emergence of software-as-a-service (SaaS) platforms further leverages market growth.
  • Vendors in the telecom industry use these software solutions to help detect and manage anomalies in the spectrum and eventually decrease operational costs. Also, these tech-enabled programs further assist the CSPs in increasing their revenue by rectifying problems and deploying new measures to optimize network service and visibility.
  • Further, in the current market scenario, CSPs require real-time billing and policy control capabilities to help seize and monetize all IP 5G opportunities, including new use cases, devices, business models, and partnerships. With the growing complexity of managing diverse partners, challenges such as efficiently managing partners, including interconnect, wholesale, OTT/content players, distributors, interconnect, MVNOs, and agents, among others.
  • Additionally, with the digital economy accelerating consumption, traditional billing systems can only keep up with a lack of on-demand design or customization. With the new generation of billing systems, build on agile principles in terms of services and products through a flexible business rule engine. The business script helps CSP reduce the time-to-market (TTM) from months to hours. thereby driving demand among the end-users.
  • The recent outbreak of the COVID-19 pandemic resulted in a shift in company policies towards work-from-home policies. This remote work from home increased the data consumption of the telecom towers. For instance, two Indian telecom operators reported substantial revenue and earnings before interest, taxes, depreciation, and amortization (EBITDA) growth in the three months ending June (Q1 FY2021) due to tariff growth and higher data usage, defying the economic slowdown from the countrywide lockdown of 68 days up to May-end. The increasing number of devices using the Internet for work from home through mobile phones resulted in an increase in data usage. This increased the demand for telecom billing and revenue management.

Telecom Billing Revenue Management Market Trends

Mobile Operators to Account Major Market Share

  • The proliferation of smartphone users, coupled with numerous mobile applications, has enabled unprecedented growth in subscribers. For instance, According to Cisco Systems, as of 2022, there were around 5.7 billion smartphone users worldwide. This has resulted in significant demand for the capacity of mobile network providers.
  • The mobile operators leverage the demand by deploying new technologies such as 5G, Volte, and Vowifi and adding networking capacities. Evidently, the OSS and BSS carrier-class billing solutions also need to keep up the pace and are required to support millions of simultaneous transactions.
  • The market for revenue management systems for telecom invoicing in Europe will increase. Government efforts to promote 5G connectivity are expanding, and key market players are becoming more prevalent in the area, which can be attributed to the market's development. Additionally, the demand for efficient invoicing and revenue management systems and services is growing as mobile users grow and telecom service companies continuously add new services to their portfolios.
  • Also, owing to the increase in the competitive landscape of the telecom industry worldwide, led by innovations in network capabilities, service, and other customer experience management enhancements, mobile operators are able to focus on strategies to help accelerate new product and service launches backed by a robust revenue-sharing model. By leveraging solutions such as telecom billing revenue management, operators can automate the business process, such as maintaining billing accuracy and improving customer experience by managing end-to-end disputes.
  • Additionally, the solution would also enable mobile operators to save costs by eliminating the fraud associated with managing the stakeholders' revenue shares. For instance, according to the Communications Fraud Control Association (CFCA), mobile operators worldwide lose around USD 38 billion annually due to fraud and uncollected revenues.

North America to Hold Major Share

  • North America is expected to hold a significant market share due to its significantly mature telecom industry. For instance, following several commercial 5G launches by major US mobile operators, the region now has prominent 5G coverage. In fact, a GSMA study estimates that 5G adoption in North America will rise to 46% by 2025, i.e., 200 5G connections.
  • The study further reveals that around 321 million unique mobile subscribers in North America represent 83% of the population. Additionally, by 2025, the number is forecast to reach 345 million, i.e., 85% of the population.
  • Additionally, the United States is among the nations with the highest levels of technological adoption worldwide. The nation is renowned for its ground-breaking startups. This high share is mostly due to the market's adoption of cutting-edge technology and the increased demand from the telecom industry. Due to the adoption of cutting-edge technologies like IoT, 5G, analytics, and cloud, the U.S. also dominated the telecom billing and revenue management market in terms of revenue.
  • The increasing number of subscribers, coupled with high consumer spending on various mobile services and the presence of a few of the prominent players in the region, including Amdocs, Oracle, CSG International, and HPE, among others, is set to leverage market growth. Additionally, the region's communication industry is well-established and has a high penetration of telecom products and services. The region's telecom sector produces a vast amount of data, which in turn is increasing demand for telecom billing and revenue management.
  • Additionally, the post-COVID-19 situation as the region emerged from lockdown, the backdrop of new ways of working, and potential shifts in the dominant globalization telecom model in the region enabled an acceleration in the rate of automation of services. These services include billing and revenue management. This instance is expected to further leverage the market's growth going forward.

Telecom Billing Revenue Management Industry Overview

The telecom billing revenue management market is very competitive and moving towards fragmentation as it currently consists of many players. Several key players in the global telecom billing revenue management market are making constant efforts to bring product advancements. A few prominent companies are entering into collaborations and are also expanding their footprints in developing regions to consolidate their positions in the market. The major players are Ericsson, Huawei Technologies, SAP SE, and Oracle Corp., among others.

  • January 2023 - Ericsson and Ooredoo Kuwait teamed up to roll out Ericsson billing across their networks. The billing system update helped create competitive marketing plans for 5G products while also enabling 5G evolution across Ooredoo Kuwait's network.
  • January 2023 - NEC Corporation gave NTT DOCOMO a charging gateway function (CGF) for the high-performance processing of billing information. The CGF supports new services' quick start, provision, and monetization by organizing the diverse range of billing information sent from 5GC and connecting to the BSS.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Growing Number of Cellular or Mobile Subscribers
    • 4.2.2 Growing Complexities in Revenue Sharing Across the Telecom Ecosystem
  • 4.3 Market Restraints
    • 4.3.1 Presence of Stringent Telecom Regulations
  • 4.4 Porter's Five Forces Analysis
    • 4.4.1 Bargaining Power of Buyers/Consumers
    • 4.4.2 Bargaining Power of Suppliers
    • 4.4.3 Threat of New Entrants
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry
  • 4.5 Assessment of COVID-19 Impact on the Industry

5 MARKET SEGMENTATION

  • 5.1 By Deployment
    • 5.1.1 On-premise
    • 5.1.2 Cloud
  • 5.2 By Type
    • 5.2.1 Software
    • 5.2.2 Service
  • 5.3 By Operator
    • 5.3.1 Mobile Operator
    • 5.3.2 Internet Service Provider
  • 5.4 Geography
    • 5.4.1 North America
      • 5.4.1.1 US
      • 5.4.1.2 Canada
    • 5.4.2 Europe
      • 5.4.2.1 Germany
      • 5.4.2.2 UK
      • 5.4.2.3 France
      • 5.4.2.4 Rest of Europe
    • 5.4.3 Asia-Pacific
      • 5.4.3.1 India
      • 5.4.3.2 China
      • 5.4.3.3 Japan
      • 5.4.3.4 Rest of Asia-Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle-East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 NetCracker Technology Corporation
    • 6.1.2 CSG Systems International Inc.
    • 6.1.3 Oracle Corporation
    • 6.1.4 Ericsson
    • 6.1.5 Huawei Technologies
    • 6.1.6 SAP Se
    • 6.1.7 Nokia
    • 6.1.8 Comarch SA
    • 6.1.9 Optiva, Inc.
    • 6.1.10 Enghouse Networks
    • 6.1.11 Sterlite Technologies Limited
    • 6.1.12 Intracom Telecom SA

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS