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市场调查报告书
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数位交易管理 (DTM)：市场占有率分析、产业趋势/统计、成长预测（2024-2029 年）

Digital Transaction Management (DTM) - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

数位交易管理市场规模预计到 2024 年为 125.2 亿美元，预计到 2029 年将达到 375.1 亿美元，在预测期内（2024-2029 年）复合年增长率预计为 24.54%。

数位交易管理（DTM）-市场

由于远距工作的增加和企业数位转型的扩大，COVID-19 的普及最初对市场产生了积极影响。公司希望以无缝、有效率、随时随地工作的方式开展业务。

主要亮点

  • DTM 的采用正在增加，预计未来将吸收部分纸本文件。大多数公司正在实施数位平台以增加收益和报酬率。例如， 销售团队采用数位交易管理控制，协助其销售组织每个文件节省 20 美元，并将交付时间缩短 60%。此外，透过在销售流程中引入电子签章，过去平均需要两天完成交易的时间从一天完成约 90% 的交易缩短为一小时内完成约 71% 的交易。
  • 业务自动化是一种透过利用数位技术以最少的人为干预执行所有业务流程来提高组织效率的方法。 RPA 和低程式码自动化等技术进步为更安全的交易管理解决方案铺平了道路。例如，区块链技术以连接所有文件的链的形式提供了一系列带有时间戳记的资料记录。每笔交易都可以被视为发起交易的用户使用数位签章给出的同意证明。基于区块链技术构建的数位交易管理解决方案使用去中心化网路进行交易管理并防止恶意攻击。
  • 云端基础的解决方案的日益普及预计将进一步对数位交易管理市场产生积极影响。小型和大型企业都需要在某种程度上管理其工作流程。跨职能工作流程是一项挑战，因为员工和经理可能使用不同的系统，并且可能存在大量流动。云端基础方案允许所有团队成员与文件进行交互，从而使数位交易管理的流程变得无缝并降低成本。这种云端基础的解决方案透过快速、安全、准确地数位化流程，加快了业务合约和合约的签订。
  • 与网路攻击和诈欺数位交易相关的漏洞不断增加可能会抑制市场成长。与大企业相比，中小企业的资产和网路安全保障措施不足，无法防范诈骗和网路攻击的风险。为了避免这种潜在风险，公司透过提供最新文件并定期执行网路安全检查来保护其客户。
  • COVID-19 大流行对市场产生了负面影响，迫使消费者和企业调整其支出模式。为了防止疫情蔓延，使用行动电子钱包进行非接触式付款的需求不断增加。亚马逊、Flipkart 和 Myntra 等电商巨头也限制了现金付款。这些正在推动数位交易管理的成长。预计这一趋势将在大流行后继续下去。公司希望提供更高的价值，以在竞争激烈的市场中获得优势。

数位交易管理 (DTM) 市场趋势

BFSI 产业预计将占据主要市场占有率

  • 传统银行正在转型为新型态、策略聚焦、敏捷的金融机构。不断变化和复杂的法规、激烈的竞争和苛刻的客户带来的挑战导致了向数位转型的转变。此外，随着越来越多地采用云端基础的解决方案，BFSI 行业预计将在预测期内发生重大变化。
  • 银行业正迈向数位转型措施。今年 12 月，Zimpler 发布了 PayLink 解决方案，该解决方案增强了申请，并帮助企业透过重定向到银行应用程式的支付连结发送数位申请。金额将自动从帐户中扣除，使客户能够加速数位转型，而无需使用银行卡支付申请。
  • 疫情和相关事态发展，以及人们对数位化兴趣的增加，正在对银行业的趋势产生重大影响。据印度储备银行称，印度各地将进行超过 350 亿笔数字交易，价值 60 万亿印度卢比（7,280 亿美元），在预测期内将增至 385 万亿印度卢比（4.7 万亿美元）。 。银行业金融交易的大幅成长正在推动对数位交易管理市场的需求。
  • 此外，Finastra 最近的一项调查显示，企业银行客户正在将注意力转向即时执行能力、改进的线上平台存取和附加价值服务。为此，银行正从传统的关係管理模式转向可以快速、灵活、敏捷地回应客户需求的数位平台。
  • 随着消费者对数位银行业务解决方案的偏好日益增长，在该领域运营的公司也越来越多地采用数位解决方案。例如，Raiffeisen Bank International (RBI) 宣布与 Moxtra 合作推出 RaiConnect，这是一项配有协作模组和电子纸工作流程的虚拟分店服务，旨在为客户提供数位体验。

预计北美将占据较大市场占有率

  • 数位交易管理和服务可以帮助公司加速合约签订，从电子签章和无纸化程序等基本任务到工作流程和内容自动化等更复杂的 DTM 流程。该服务可靠、快速且保密地将整个流程数位化，使许多企业能够摆脱传统上在纸上完成的活动，例如提案、协作、查询、资料聚合和合约。自动化。北美市场占有率巨大的主要原因包括企业越来越多地转向自动化、云端采用、行动装置的快速普及以及拥有巨大市场占有率的大型企业的出现。
  • 与电子电子签章相关的政府倡议，例如《统一电子交易法》（UETA）和《全球和国家商业电子电子签章法》（E-SIGN），要求在所有交易中使用电子签章，并在促进市场。美国-墨西哥-加拿大协定 (USMCA) 等贸易协定也鼓励使用电子签章。
  • 一些主要供应商正在推出创新服务以保持竞争力。两家公司正在致力于技术进步，例如推出Mitek 的 Check Intelligence，这是位于美国的签章检验平台。随着技术的快速进步和政府监管的加强，数位身分法的改进有望满足该地区对数位交易管理的需求。
  • 合作伙伴关係正在塑造该地区的市场格局。 Lone Wolf Technologies 与明尼苏达州房地产经纪人签署了一项新协议，提供房地产交易管理解决方案，包括 Lone Wolf Transactions（zipForm 版）和 Lone Wolf Transactions（TransactionDesk 版）。

数位交易管理 (DTM) 产业概述

全球数位交易管理市场与 DocuSign、OneSpan 和 Adob​​e 等许多区域和全球参与者竞争激烈。该市场的特征是多元化公司的存在。该供应商始终如一地提供符合技术进步的创新解决方案，并最终满足各个最终用户行业垂直领域的客户不断增长的需求。许多新兴企业也正在进入该市场，包括 EthSign 和 ThinkSmart LLC。

  • 2022年11月，尼日利亚金融科技公司Pivo筹集了200万美元种子资金，用于升级现有产品并开发新产品，以改善供应链中的数位交易管理。 Pivo 还计划资金筹措将其在东非的足迹扩展到拉各斯办事处之外，并扩大其团队。
  • 2022 年 10 月，值得信赖的房地产经纪人交易管理平台 Skyslope 将与美国房地产公司 Allen Tate Realtors 合作，为 1,700 名经纪人提供 Skyslope 服务。该合作伙伴关係代表 3,000 个房地产办事处、超过 117,000 名代理商，并提供一流的交易体验，包括 DTM 和 SkySlope Forms 等工具和功能。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月分析师支持

目录

第一章简介

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章市场动态

  • 市场概况
  • 市场驱动因素
    • 电子签章的增加和云端服务的采用
    • 专注于业务自动化
    • BFSI 产业预计将占据主要市场占有率
  • 市场挑战
    • 与网路攻击和诈欺数位交易相关的漏洞增加
  • 产业吸引力－波特五力分析
    • 供应商的议价能力
    • 买方议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争公司之间的敌对关係
  • 产业价值链分析
  • COVID-19 市场影响评估

第五章市场区隔

  • 按成分
    • 解决方案
    • 按服务
  • 按组织规模
    • 中小企业
    • 大公司
  • 按最终用户产业
    • BFSI
    • 卫生保健
    • 零售
    • 资讯科技/通讯
    • 其他最终用户产业
  • 按地区
    • 北美洲
    • 欧洲
    • 亚太地区
    • 世界其他地区

第六章 竞争讯息

  • 公司简介
    • DocuSign Inc.
    • Adobe Inc.
    • ZorroSign Inc.
    • Nintex Group Pty Ltd
    • Namirial SpA
    • HelloSign Inc.（Dropbox Inc.）
    • OneSpan Inc.
    • eOriginal Inc.
    • SignEasy
    • Mitratech Holdings Inc.
    • AssureSign LLC
    • Topaz Systems Inc.
    • PandaDoc Inc.
    • PactSafe Inc.
    • InfoCert

第七章 投资分析

第八章 市场机会及未来趋势

简介目录
Product Code: 66845

The Digital Transaction Management Market size is estimated at USD 12.52 billion in 2024, and is expected to reach USD 37.51 billion by 2029, growing at a CAGR of 24.54% during the forecast period (2024-2029).

Digital Transaction Management (DTM) - Market

The spread of COVID-19 positively impacted the market initially due to the rise in remote working and growing digital transformation across businesses. Enterprises are seeking business methods that are seamless and efficient and can be done from anywhere.

Key Highlights

  • The adoption of DTM is increasing, and it is expected to absorb several parts of paper documents in the future. Most companies are embracing digital platforms to increase revenue and profitability. For instance, Salesforce adopted digital transaction management, and the company's sales organization experienced a USD 20 savings per document and a 60% reduction in turnaround times. The company also adopted electronic signature within their sales process, and the deal close time from an average of around two days down to about 90% of deals closing in one day and 71% closing in one hour.
  • Business automation is a way to increase organizational efficiency by leveraging digital technologies to carry out all business processes with minimal human intervention. Technological advancements such as RPA and low-code Automation are paving the way for more secure transaction management solutions. For instance, Blockchain Technology provides a series of timestamped data records in the form of a chain linking all the documents. Every transaction can be considered proof of consent given by the user who initiated the transaction using digital signatures. The digital transaction management solutions built on blockchain technology use a decentralized network for transaction management to prevent malicious attacks.
  • Increased adoption of cloud-based solutions would further positively impact the digital transaction management market. Small and large businesses must manage workflows on some level. Interdepartmental and cross-agency workflows are challenging as employees and managers may be on different systems that might perform substantial transfers. A cloud-based solution that allows every team member to interact with documents would make the digital transaction management process seamless and less costly. These cloud-based solutions speed up signing business agreements and contracts by digitalizing the process quickly, securely, and accurately.
  • Increasing vulnerability related to Cyber-attacks and fraudulent digital transactions could restrain the market growth. Small businesses counter the risk of fraud and cyber-attacks because they lack the assets and cybersecurity safety measures compared to larger organizations. To avoid this potential risk, companies protect clients by providing them with the most up-to-date materials and regular cybersecurity check-ins.
  • The COVID-19 pandemic negatively impacted the market with a forced adjustment in consumer and business spending patterns. The demand for contactless payments have increased through the use of mobile wallets to prevent the spread of the pandemic. Further e-commerce giants like Amazon, Flipkart, Myntra, etc., have also restricted cash payments. Such things strive for the growth of Digital Transaction Management. This trend is expected to continue even after the pandemic's impact. The companies look forward to offering higher values to gain a competitive edge in a highly competitive market.

Digital Transaction Management (DTM) Market Trends

BFSI Industry is Expected to Hold a Significant Market Share

  • Traditional banks have been turning to new and strategically focused agile institutions. The diverse challenges related to the ever-changing complex regulations, intense competition, and demanding customers have resulted in an alignment toward digital transformation. Also, along with the rise in cloud-based solution adoption, the BFSI industry is set to witness a significant change over the forecast period.
  • The banking sector was moving towards digital transformation initiatives. In December this year, Zimpler launched a pay link solution to augment invoices and help businesses to send digital invoices through a payment link that redirects to the banking app. The amount will be auto-debited from the account, and the customer does not need cards to pay for the invoice to accelerate their digital transformation.
  • The pandemic and related developments, along with a growing focus on digitization, have significantly impacted trends in the banking industry. According to the Reserve Bank of India, during the last fiscal year, over 35 billion digital transactions worth INR 60 trillion (USD 728 billion) across India were done and are projected to rise to INR 385 trillion (USD 4.7 trillion) over the forecast period. The vast increase in the rise of financial transactions in the banking sector drives the demand for Digital Transaction Management Market.
  • Moreover, a recent Finastra study showcased that corporate banking clients have been shifting their focus towards real-time execution capabilities, better access to online platforms, and value-added services. In response, the banks are moving away from the traditional relationship management model toward a digital platform that can meet the client's needs faster, more flexibly, and agilely.
  • With the growing consumer propensity towards digital banking solutions, enterprises operating in the space are increasingly adopting digital solutions. For instance, to provide a digital experience for customers, Raiffeisen Bank International (RBI) announced the launch of RaiConnect, a virtual branch service featuring a full suite of collaborative modules and ePaper workflows in partnership with Moxtra.

North America is Expected to Hold a Significant Market Share

  • Digital transaction management services can accelerate signing corporate contractual agreements from basic tasks like e-Signatures and paperless procedures to more intricate DTM processes like workflow and content automation. It automates activities that many businesses have traditionally done on paper, such as proposals, collaborations, inquiries, data compiling, and agreements, by digitizing the entire process in a reliable, rapid, and confidential manner. North America holds a significant market share, primarily owing to the increasing shift of enterprises toward automation, cloud adoption, exponential mobile adoption, and the presence of major players occupying a significant market share.
  • Government initiatives related to e-signatures, such as the Uniform Electronic Transactions Act (UETA) and Electronic Signatures in Global and National Commerce Act (E-SIGN), permit e-sign usage for every transaction, thereby playing a significant role in driving the market. Trade deals, such as the United States-Mexico-Canada Agreement (USMCA), also encourage using e-signatures.
  • Multiple key vendors are rolling out innovative offerings to remain competitive. The companies are involved in technological advancements, such as the launch of Check Intelligence by Mitek, a US-based signature verification platform. With such rapid technological advancement, alongside increased regulation by the government Improving Digital Identity Act strives to meet the Digital Transaction Management demand in the region.
  • Partnerships are shaping the market landscape in the region. Lone Wolf Technologies signed a new agreement with Minnesota Realtors to provide transaction management solutions for real estate, including Lone Wolf Transactions (zipForm Edition) and Lone Wolf Transactions (TransactionDesk Edition).

Digital Transaction Management (DTM) Industry Overview

The Global Digital Transaction Market is significantly competitive with many regional and global players such as DocuSign, OneSpan, Adobe, etc. The presence of well-diversified players characterizes the market. The vendors consistently provide innovative solutions in line with the advancement in technologies that eventually cater to customers' increasing needs across various end-user industry verticals. Many Startups, such as EthSign, and ThinkSmart LLC, have also entered the market.

  • In November 2022, Pivo, a Nigerian-based fintech firm, raised USD 2 million in seed funding to upgrade its existing products and develop new products to improve digital transaction management in the supply chain. Pivo also plans to expand its presence to East Africa outside its Lagos office and grow its team with this funding.
  • In October 2022, Skyslope, a trusted realtor transaction management platform, partnered with USA-based real estate agency Allen Tate Realtors to offer SkySlope services to 1700 agents. The alliance represents more than 117,000 agents in 3,000 real estate offices to provide best-in-class transaction experience that includes DTM and tools and features like SkySlope Forms.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Rise in E-signatures and Adoption of Cloud Services
    • 4.2.2 Focus on Business Automation
    • 4.2.3 BFSI Industry is Expected to Hold a Significant Market Share
  • 4.3 Market Challenges
    • 4.3.1 Increasing Vulnerability Related to Cyber-attacks and Fraudulent Digital Transactions
  • 4.4 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.4.1 Bargaining Power of Suppliers
    • 4.4.2 Bargaining Power of Buyers
    • 4.4.3 Threat of New Entrants
    • 4.4.4 Threat of Substitutes
    • 4.4.5 Intensity of Competitive Rivalry
  • 4.5 Industry Valuechain Analysis
  • 4.6 Assessment of COVID-19 Impact of on the Market

5 MARKET SEGMENTATION

  • 5.1 By Component
    • 5.1.1 Solution
    • 5.1.2 Service
  • 5.2 By Organization Size
    • 5.2.1 Small and Medium Enterprise
    • 5.2.2 Large Enterprise
  • 5.3 By End-user Industry
    • 5.3.1 BFSI
    • 5.3.2 Healthcare
    • 5.3.3 Retail
    • 5.3.4 IT and Telecommunication
    • 5.3.5 Other End-user Industries
  • 5.4 By Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia Pacific
    • 5.4.4 Rest of the World

6 COMPETITIVE INTELLIGENCE

  • 6.1 Company Profiles
    • 6.1.1 DocuSign Inc.
    • 6.1.2 Adobe Inc.
    • 6.1.3 ZorroSign Inc.
    • 6.1.4 Nintex Group Pty Ltd
    • 6.1.5 Namirial SpA
    • 6.1.6 HelloSign Inc. (Dropbox Inc.)
    • 6.1.7 OneSpan Inc.
    • 6.1.8 eOriginal Inc.
    • 6.1.9 SignEasy
    • 6.1.10 Mitratech Holdings Inc.
    • 6.1.11 AssureSign LLC
    • 6.1.12 Topaz Systems Inc.
    • 6.1.13 PandaDoc Inc.
    • 6.1.14 PactSafe Inc.
    • 6.1.15 InfoCert

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS