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市场调查报告书
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1444604

行动化运营服务：全球市场占有率分析、产业趋势与统计、成长预测（2024-2029）

Global Managed Mobility Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 179 Pages | 商品交期: 2-3个工作天内

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简介目录

预计2024年全球行动化运营服务市场规模为60.7亿美元，预计2029年将达到188.1亿美元，在预测期内（2024-2029年）将成长至254.1亿美元，复合年增长率为%。

全球管理行动服务 - 市场

主要亮点

  • 行动化运营服务供应商提供的解决方案透过利用专用行动应用程式的解释内容来处理管理不同装置平台的复杂性，从而减轻企业 IT 部门的负担。因此，行动化运营服务透过将行动上班族上班族连接到管理、伺服器和资料库，可以轻鬆地与他们进行通讯。因此，公司可以克服仅使用 PC 进行商业电子邮件、资料库和其他公司内容的传统通讯。
  • 此外，行动即服务解决方案透过提供单一合作伙伴来管理整个行动装置生命週期，简化了企业负责人复杂的行动装置技术需求。因此，这些公司正在努力管理行动技术，以便他们的 IT 团队可以节省资源和时间，并专注于帮助其业务转型的策略计划。
  • 随着成熟组织越来越多地转向数位连接，至少 50% 的员工现在使用多个设备来执行需要集中管理的业务。因此，随着新型营运商设备的兴起并充斥职场，行动生态系统不断扩大，对经验丰富的彩信提供者处理跨组织通讯复杂性的需求也在增长。
  • 在全球范围内，医生、护士、患者和其他支援人员对行动装置的使用正在增加。此外，医疗保健最终用户行业的组织必须遵守有关资料共用和储存的 HIPAA 法规。预计这些因素将推动医疗保健产业采用行动化运营服务。
  • 客户在投资第三方行动化运营服务时不断面临成本可见性挑战。有些供应商缺乏估计总成本、容量和资源的专业知识，需要增加各个参数来手动得出估计费用。这些挑战为市场带来了进一步的弊端。
  • 整体而言，COVID-19 疾病对全球行动化运营服务市场的影响好坏参半。虽然由于向远距工作的转变，疫情增加了对彩信服务的需求，但它也造成了供应链中断和经济不确定性，在某些情况下导致投资减少。然而，疫情也加速了全球彩信市场的技术进步，带来了新的创新解决方案。随着公司寻求提高效率和适应不断变化的商业环境的方法，彩信服务市场预计将长期成长。

行动化运营服务市场趋势

IT 和通讯终端用户产业占据重要市场占有率

  • IT 和通讯产业是託管服务的重要市场。由于各种技术的高采用率，企业行动化趋势多年来已经出现。目前，公司主要专注于商务策略和核心能力，这推动了 BYOD（自带设备）的使用和采用。这可能会增加对简化行动服务的需求，并增加对这些行动装置管理的需求。
  • 此外，中国、印度和巴西等新兴国家不断增长的行动用户群正在推动 BYOD 政策的采用，从而提高业务效率和营运弹性。根据思科的报告，采用 BYOD 政策的公司每年为每位员工平均节省 350 美元。此外，反应式计画每年可为每位员工节省 1,300 美元。
  • 由于政府法规和 COVID-19感染疾病导致的封锁措施，全球对託管云端服务的需求不断增加，进一步扩大了行动化运营服务并迫使企业转向远端工作模式。这促使企业采用云端。使用基本解决方案扩展您的需求。
  • 州、地方政府和监管机构规定的网路安全合规性要求也增加了对以安全为重点的託管行动应用服务的需求。此外，随着用于计算目的的本地专用硬体的减少以及大多数功能变得云端基础，隐私和安全问题变得更加严重。
  • 在管理行动化运营服务中采用物联网解决方案，连接硬体设备、内建软体和通讯服务，以提供智慧通讯环境、智慧交通、智慧家庭和智慧医疗保健，预计将在预测期内推动市场发展。

北美在预测期内将维持主要份额

  • 根据思科年度网路报告，到年终，全球人均设备和连线数量预计将增加3.6个。到 2023 年，在人均设备和连接数量最高的国家中，美国是：平均每人拥有 13.6 台设备和连接的国家预计将继续位居榜首，其次是韩国和日本。
  • 此外，5G在国内的普及也将推动未来物联网设备的需求。 AT&T、Sprint、T mobile 和 Verizon 等国内行动通讯业者对 5G 部署的关注多年来带来了重大发展。根据GSMA预计，5G预计在2023年初将达到1亿行动连线，到2025年5G连接将超过1.9亿，使其成为全国领先的行动网路技术。
  • 云端和数位转型正在增加资料外洩的总成本。行动平台的使用、广泛的云端迁移和物联网设备正在推高成本。根据 Ponemon Institute 的资料外洩成本研究，全球平均资料外洩损失为 383 万美元。然而，美国资料外洩的平均成本要高得多，达到 864 万美元。随着企业更加关注IT安全，资料外洩的高机率预计将推动託管行动服务市场的发展。
  • 由于COVID-19感染疾病造成的工作文化，加拿大行动化运营服务市场进一步增加了投资。例如，2021 年 9 月，MSP Corp Investments Inc. 筹集了 3,500 万美元的成长资本，用于收购和投资加拿大各地的託管 IT服务供应商(MSP)。主要财务支持者包括 CIBC 和 BDC Capital 的 Growth Equity Partners-Fund II。该公司与全国最好的 MSP 合作并收购，为 MSP 团队提供技术、资源和业务支援。该公司的主要关注领域包括託管网路服务、行动管理、网路安全和云端託管。
  • 工业 4.0倡议在全球范围内带来的数位化趋势也将推动对工业物联网的需求。例如，2021 年 5 月，总部位于多伦多的新兴企业BehrTech 因其 2020 年物联网无线连接产品而获得奖励。该公司还从联邦和非营利组织联合资助计划中获得了 300 万美元的津贴，用于建造工业 4.0 实验室。

行动化运营服务产业概述

行动化运营服务市场较为分散，主要参与者包括 AT&T Intellectual Property、Fujitsu、Kyndryl Inc.、Wipro 和 Orange SA。市场参与者正在采取合作伙伴关係、协议、创新和收购等策略来增强其服务产品并获得永续的竞争优势。

  • 2023 年 2 月：Kyndryland 诺基亚扩大全球网路与边缘运算联盟。这项为期三年的协议扩展了我们的合作计划，并加速灵活、可靠和安全的 LTE 和 5G 专用无线连接服务以及工业 4.0 解决方案的部署。此外，Kyndryl 还获得了最高级别的诺基亚数位自动化云端 (DAC) 认证地位，是诺基亚的一项策略投资，透过增加其专用资源和熟练的专业人员，随时为全球客户提供支援。 Kyndryland 诺基亚在北卡罗来纳州罗利开设了合作伙伴创新实验室。该实验室将先进的无线连接和边缘运算与多因素零信任模型相集成，以统一企业的 IT 和 OT。
  • 2023 年 3 月：Wipro 正式推出「5G Def-I」平台。这个整合平台使行动市场的公司能够无缝改造其基础设施、网路和服务，并在巴塞隆纳世界行动通讯大会的专题研讨会中首次亮相，以实现连网型企业的目标。 Wipro 的 5G Def-iplatform 基于开放标准构建，提供企业加载现有基础设施、开发新应用和服务以及响应技术变革所需的云端原生环境和网路 API，并提供第三方整合。此整合套件将云端扩充性与 5G 速度和容量相结合。它还包括一个智慧层，用于创建可操作的业务见解。它还包括端点设备的可见性和资料洞察、网路营运商更快的服务实施以及新企业应用程式的更快部署。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月分析师支持

目录

第一章简介

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章市场洞察

  • 市场概况
  • 产业吸引力－波特五力分析
    • 供应商的议价能力
    • 买方议价能力
    • 新进入者的威胁
    • 竞争公司之间的敌意强度
    • 替代产品的威胁
  • 评估 COVID-19 对市场的影响

第五章市场动态

  • 市场驱动因素
    • 多个产业的 BYOD 采用率增加
    • 外包 IT业务的公司
  • 市场限制因素
    • 缺乏营运控制和成本可见性

第六章市场区隔

  • 按功能分类
    • 行动装置管理
    • 行动应用程式管理
    • 行动安全
    • 其他特性
  • 按配置
    • 云
    • 本地
  • 按最终用户产业
    • 资讯科技和电信
    • BFSI
    • 卫生保健
    • 製造业
    • 零售
    • 教育
    • 其他最终用户产业
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 英国
      • 德国
      • 法国
      • 其他欧洲国家
    • 亚太地区
      • 中国
      • 印度
      • 日本
      • 其他亚太地区
    • 拉丁美洲
      • 巴西
      • 阿根廷
      • 墨西哥
      • 其他拉丁美洲
    • 中东和非洲
      • 阿拉伯聯合大公国
      • 沙乌地阿拉伯
      • 南非
      • 其他中东和非洲

第七章 竞争形势

  • 公司简介
    • AT&T Intellectual Property
    • Fujitsu
    • Kyndryl Inc.
    • Wipro
    • Orange SA
    • Telefonica SA
    • Samsung Electronics Co. Ltd
    • Hewlett Packard Enterprise
    • Vodafone Group PLC
    • Microsoft Corporation
    • Tech Mahindra

第八章投资分析

第9章市场的未来

简介目录
Product Code: 49947

The Global Managed Mobility Services Market size is estimated at USD 6.07 billion in 2024, and is expected to reach USD 18.81 billion by 2029, growing at a CAGR of 25.41% during the forecast period (2024-2029).

Global Managed Mobility Services - Market

Key Highlights

  • The managed mobility service providers offer solutions that ease the burden on enterprise IT departments by dealing with complex managing of various device platforms, with the help of interpreted content for specialized mobile applications. Therefore, managed mobility services enable easy communication with mobile office workers by connecting them with management, servers, and databases. Thus, it allows enterprises to overcome the traditional communications that involve PC only for business emails, databases, and other corporate content.
  • Furthermore, mobility as a service solution simplifies corporate personnel's complex mobile device technology needs by offering a single partner to manage the whole mobile device lifecycle. Thus, these companies take the hassle of managing mobile technology so that IT teams can save resources and time to focus on the strategic initiatives that are helping them to transform their businesses.
  • The growing shift of mature organizations toward digital connectivity drives at least 50% of employees to use more than one device for work that demands centralized management. Thus, the rise of new types of carrier devices continues to flood workplaces and expand the mobility ecosystem, driving the need for experienced MMS providers to handle the complexity of communication across organizations.
  • The use of mobile devices among doctors, nurses, patients, and other supporting staff has increased worldwide. Moreover, organizations in the healthcare end-user industry must adhere to HIPAA regulations for data sharing and storage. These factors are expected to drive the adoption of managed mobility services in the healthcare industry.
  • Customers are still witnessing challenges for cost visibility as they invest in the third-party managed mobility service. Some vendors lack the expertise to estimate the total costs or the capacity or resources in order to add individual parameters to arrive at an estimated cost manually. Such challenges add a drawback to the market.
  • Overall, the impact of COVID-19 on the global managed mobility services market has been mixed. While the pandemic has increased demand for MMS services due to the shift toward remote work, it has also caused disruptions to supply chains and economic uncertainties, leading to a decrease in investment in some cases. However, the pandemic has also accelerated technological advancements in the global MMS market, leading to new and innovative solutions. The market for MMS services is expected to grow in the long term as companies look for ways to increase efficiency and adapt to changing business environments.

Managed Mobility Services Market Trends

IT and Telecom End-user Industry Segment Holds Significant Market Share

  • The IT and telecom sector is a significant market for managed services. Due to the high rate of various technological adoptions, the enterprise mobility trend has emerged over the years. Today, companies primarily focus on business strategies and core competencies, fueling the utilization and adoption of bring-your-own-device (BYOD). This increases the requirement for streamlined mobility services, likely to boost the demand for managing these mobile devices.
  • Furthermore, the growing mobile subscriber base in emerging countries, such as China, India, and Brazil, has been propelling the adoption of BYOD policies, enhancing work efficiency and flexibility in operations. According to a Cisco report, enterprises with a BYOD policy save, on average, USD 350 per year per employee. Moreover, reactive programs can boost these savings to USD 1,300 per year per employee.
  • The demand for managed cloud services has increased across the globe due to government regulations and lockdown measures due to the COVID-19 pandemic, further boosting the managed mobility services and forcing businesses to move towards remote working modes, which has led companies to adopt cloud-based solutions to expand their requirements.
  • Cybersecurity compliance requirements mandated by the state and local governments and regulatory bodies also drive the need for managed mobility application services to be security-focused. Additionally, as dedicated, on-premise hardware for computing purposes will decrease, and most of the functionality will become cloud-based, privacy and security issues will become more intense.
  • Adopting IoT solutions in managed mobility services, which connect hardware devices, embedded software, and communication services, offers smart communication environments, smart transportation, smart homes, and smart healthcare and is expected to drive the market during the forecast period.

North America to Hold Major Share over the Forecast Period

  • According to the annual internet report by Cisco, the average number of devices and connections per capita worldwide is anticipated to increase to 3.6 by the end of the year 2023. Among the countries with the highest average per capita devices and connections by 2023, the United States is expected to remain at the top with an average of 13.6 devices and connections per capita, followed by South Korea and Japan.
  • Moreover, the 5G penetration in the country also encourages the demand for IoT devices in the future. The focus on deploying 5G by national mobile operators, like AT&T, Sprint, T mobile, and Verizon, has led to significant developments over the years. According to the GSMA, 5G will reach 100 million mobile connections in early 2023 and become the country's leading mobile network technology by 2025, with more than 190 million 5G connections.
  • Cloud and digital transformation have increased the total cost of a data breach. The use of mobile platforms, extensive cloud migration, and IoT devices are the drivers increasing the cost. According to the Ponemon Institute's "Cost of Data Breach Study," the global average for a data breach was USD 3.83 million. However, the average data breach cost in the United States was significantly high at USD 8.64 million. The high potential of data breaches is expected to drive the managed mobile services market as enterprises focus more on IT security.
  • The Canadian managed mobility services market is witnessing increased investments further driven by the COVID-19 pandemic-induced work culture. For instance, in September 2021, MSP Corp Investments Inc. raised USD 35 million in growth capital to acquire and invest in managed IT services providers (MSPs) across Canada. Major financial backers include CIBC and BDC Capital's Growth Equity Partners - Fund II. The company partners and acquires high-performing MSPs in the country to deliver technology, resources, and business support to empower MSP teams. Key areas of focus of the company include managed network services, mobility management, cybersecurity, and cloud hosting.
  • The digital trends brought globally by the Industry 4.0 initiatives also drive the need for industrial IoT. For instance, in May 2021, Toronto-based BehrTech, a startup, was awarded for its wireless connectivity products for the IoT that the company developed in 2020, and the company also received a USD 3 million grant from a joint funding program between the federal government and a non-profit organization to build an Industry 4.0 lab.

Managed Mobility Services Industry Overview

The managed mobility services market is fragmented, with the presence of major players like AT&T Intellectual Property, Fujitsu, Kyndryl Inc., Wipro, and Orange SA. Players in the market are adopting strategies such as partnerships, agreements, innovations, and acquisitions to enhance their service offerings and gain sustainable competitive advantage.

  • February 2023: Kyndryland Nokia expanded its global network and edge computing alliance. The three-year agreement extends plans to collaborate on and accelerate the deployment of flexible, dependable, and secure LTE and 5G private wireless connectivity services, as well as Industry 4.0 solutions. Furthermore, Kyndryl increases its strategic investment in Nokia by achieving the highest tier Nokia Digital Automation Cloud (DAC) accreditation status, increasing expert resources and skilled practitioners ready to support customers worldwide. Kyndryland Nokia opened a partner innovation lab in Raleigh, North Carolina. The lab will integrate advanced wireless connectivity and edge computing with a multi-factor zero trust model, converging IT and OT for enterprises.
  • March 2023: Wipro officially launched its "5G Def-I" platform. The integrated platform, which enables businesses in the mobility market to transform their infrastructure, networks, and services seamlessly, debuted at the MWC Barcelona panel, realizing the connected enterprise's goals. Wipro's 5G Def-iplatform, built on open standards, offers the cloud-native environment, network APIs, and third-party integrations required for businesses to onboard existing infrastructure, incubate new apps and services, and keep up with technological changes. The integrated suite combines cloud scalability with 5G speed and capacity. It also includes an intelligence layer for creating actionable business insights. It also includes visibility into endpoint devices and data insights, faster service implementation for network operators, and rapid deployment of new enterprise applications.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers/Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitute Products
  • 4.3 Assessment of COVID-19 Impact on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Increasing Adoption of BYOD in Multiple Industries
    • 5.1.2 Companies Outsourcing IT Activities
  • 5.2 Market Restraints
    • 5.2.1 Lack of Control over Operations and Cost Visibility

6 MARKET SEGMENTATION

  • 6.1 By Function
    • 6.1.1 Mobile Device Management
    • 6.1.2 Mobile Application Management
    • 6.1.3 Mobile Security
    • 6.1.4 Other Functions
  • 6.2 By Deployment
    • 6.2.1 Cloud
    • 6.2.2 On-premise
  • 6.3 By End-user Industry
    • 6.3.1 IT and Telecom
    • 6.3.2 BFSI
    • 6.3.3 Healthcare
    • 6.3.4 Manufacturing
    • 6.3.5 Retail
    • 6.3.6 Education
    • 6.3.7 Other End-user Industries
  • 6.4 By Geography
    • 6.4.1 North America
      • 6.4.1.1 United States
      • 6.4.1.2 Canada
    • 6.4.2 Europe
      • 6.4.2.1 United Kingdom
      • 6.4.2.2 Germany
      • 6.4.2.3 France
      • 6.4.2.4 Rest of Europe
    • 6.4.3 Asia-Pacific
      • 6.4.3.1 China
      • 6.4.3.2 India
      • 6.4.3.3 Japan
      • 6.4.3.4 Rest of Asia-Pacific
    • 6.4.4 Latin America
      • 6.4.4.1 Brazil
      • 6.4.4.2 Argentina
      • 6.4.4.3 Mexico
      • 6.4.4.4 Rest of Latin America
    • 6.4.5 Middle East and Africa
      • 6.4.5.1 United Arab Emirates
      • 6.4.5.2 Saudi Arabia
      • 6.4.5.3 South Africa
      • 6.4.5.4 Rest of Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 AT&T Intellectual Property
    • 7.1.2 Fujitsu
    • 7.1.3 Kyndryl Inc.
    • 7.1.4 Wipro
    • 7.1.5 Orange SA
    • 7.1.6 Telefonica SA
    • 7.1.7 Samsung Electronics Co. Ltd
    • 7.1.8 Hewlett Packard Enterprise
    • 7.1.9 Vodafone Group PLC
    • 7.1.10 Microsoft Corporation
    • 7.1.11 Tech Mahindra

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET