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市场调查报告书
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1637921

企业内容管理 (ECM)：市场占有率分析、产业趋势与统计、成长预测（2025-2030 年）

Enterprise Content Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 100 Pages | 商品交期: 2-3个工作天内

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简介目录

企业内容管理 (ECM) 市场规模预计在 2025 年为 881.5 亿美元，预计在 2030 年将达到 1,710.6 亿美元。

企业内容管理-市场-IMG1

企业内容管理系统和服务的需求主要来自于对来自不同地理分布和基本客群的不同组织的大量资料的管理日益增长的需求。使用集中式平台的企业内容管理追求许多与内容相关的业务目标。

主要亮点

  • 企业内容管理解决方案可协助组织在整个计划生命週期中提高流程的效率和可存取性。大型组织正在从无线设备和其他资讯来源产生大量信息，这增加了资料管理的需求。
  • 企业内容管理市场的发展受到日益增长的管理受监管内容以提高业务效率的需求的推动。企业越来越多地投资于企业内容管理解决方案，这些解决方案包含受监管的内容管理功能，以满足合规性要求、降低风险、提高效率并确保其内容资产的完整性。
  • 保护敏感资料并防止其遗失的需求不断增加，导致对企业内容管理解决方案的需求不断增长。组织认识到拥有具有强大安全功能的企业内容管理系统的重要性，以保护其宝贵的内容资产，同时遵守监管要求并降低资料外洩和未授权存取的风险。
  • 云端和行动技术为企业内容管理 (ECM) 提供了许多好处。安全挑战也阻碍了 ECM 市场的发展。将内容储存在云端并从行动装置存取会引发对资料隐私和机密性的担忧。组织需要确保其内容免受未授权存取和资料外洩。
  • COVID-19 疫情迫使各组织迅速转向远距工作和数位化流程。这加速了 ECM 解决方案的采用，因为组织需要从远端位置管理和存取内容、有效协作并保持业务永续营运。对数位文件管理、工作流程自动化和远端存取功能的需求推动了对 ECM 解决方案的需求。

企业内容管理 (ECM) 市场趋势

医疗保健终端用户产业预计将占据相当大的市场占有率

  • 医疗保健是企业内容管理 (ECM) 市场中重要的终端使用者产业。 ECM 解决方案对于管理电子健康记录至关重要。 ECM 解决方案提供了一个集中式储存库，用于储存和组织患者的医疗记录，包括病历、诊断报告、实验室结果和治疗计划。 ECM 平台能够有效地索引、搜寻和共用EHR，使医疗保健专业人员能够存取准确、最新的患者信息，从而做出明智的决策并改善患者照护。
  • 医疗保健组织准备同意书、保险索赔、发票和文书等文件。 ECM 解决方案透过将纸本文件数位化并将其转换为电子格式来简化文件撷取和成像过程。这消除了手动资料输入，减少了文书工作，加快了文件处理速度，并提高了管理效率。
  • 根据《贝克尔医院评论》的报道，2023年，美国的美国医院公司以总共182家医院的规模位居美国第一。随着医院数量的增加，目标是高效管理和保护日益增多的文件、遵守法规、促进协作、简化工作流程、确保业务永续营运连续性并支援数位转型倡议。 ECM 系统使医院能够简化内容管理流程、提高业务绩效并提供优质的患者照护。
  • 对更好的患者照护、有效的业务和资料驱动的决策的需求正在推动医疗保健行业的大规模数位转型。 ECM 解决方案是这种转变的基础，使医院能够数位化并管理其内容。数位内容管理支援高级分析、人工智慧主导的洞察力以及与其他数位医疗系统的互通性，以改善整体患者照护和组织效率。
  • ECM 解决方案对于医疗保健行业至关重要，因为它们能够管理电子健康记录、简化文件管理、确保合规性、促进协作、增强研究能力、自动化工作流程并维护资料安全。 ECM 使医疗保健组织能够改善患者照护并提高业务效率，以满足高度监管的资料密集型行业的监管要求。

预计北美将占据较大的市场占有率

  • 北美很可能占据全球 ECM 市场的大部分份额。这一市场规模由各行各业的许多大公司推动，包括银行和金融、医疗保健、政府机构、製造业和零售业。随着企业努力管理不断增加的内容、提高业务效率和加强合规性，市场持续保持稳定成长。
  • 北美企业内容管理 (ECM) 市场因该地区先进的技术基础设施和广泛采用的数位解决方案而占据突出地位。
  • 云端基础的ECM 解决方案在北美越来越受欢迎。企业正在认识到采用云端运算的好处，包括扩充性、灵活性和降低基础设施成本。云端基础的ECM 也促进了远距工作和协作，这在 COVID-19 疫情期间变得至关重要。此外，云端 ECM 解决方案还提供增强的资料安全性和灾难復原功能，解决了组织对保护其内容的担忧。
  • 北美组织正在积极进行数位转型计划，以提高业务效率、增强客户体验并保持竞争力。企业内容管理解决方案在这些工作中发挥关键作用，它为数位内容管理、流程自动化和协作提供了基础，使组织能够充分发挥其数位资产的潜力。
  • 受高效内容管理、合规性和数位转型的需求推动，北美 ECM 市场呈现强劲成长。云端基础的解决方案、法规遵循要求和技术进步正在塑造市场成长，为组织提供增强的能力以有效管理内容并推动卓越营运。

企业内容管理 (ECM) 产业概览

企业内容管理市场高度分散，主要参与者有微软公司、OpenText 公司、Hyland Software Inc.、IBM 公司和施乐公司。市场参与者正在采用合作和收购等策略来增强他们的解决方案和服务产品并获得永续的竞争优势。

  • 2023 年 3 月－IBM 公司与 Adob​​e 公司建立合作关係，帮助行销和创新公司优化其内容供应链。此次合作将 Adob​​e 的创新体验管理解决方案与 IBM 的企业内容和数位资产管理专业知识结合在一起。
  • 2023 年 3 月——惠普企业收购了 OpsRamp，这是一家 IT 营运管理 (ITOM) 公司，该公司监控​​、观察、自动化和管理混合和多重云端环境的IT基础设施、云端资源、工作负载和应用程式。双方同意这样做。
  • 2023 年 1 月-Open Text 宣布已完成对 Micro Focus International 的收购，Micro Focus International 是一家着名的关键任务软体技术和服务供应商，致力于加速数位转型。此次收购进一步推动了 Open Text 的使命，即让企业专业人士能够使用企业内容管理等新一代工具来保护业务，更好地理解他们的信息，并更好地管理他们混合、复杂的数字结构。

其他福利：

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章 简介

  • 研究假设和市场定义
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场洞察

  • 市场概况
  • 产业吸引力－波特五力分析
    • 新进入者的威胁
    • 买家的议价能力
    • 供应商的议价能力
    • 替代品的威胁
    • 竞争对手之间的竞争强度
  • 产业价值链分析
  • COVID-19 市场影响

第五章 市场动态

  • 市场驱动因素
    • 监管内容管理需求日益增加，以增强业务
    • 保护敏感资料和预防资料外泄的需求日益增加
  • 市场限制
    • 难以顺利处理併购中的企业资料
    • 与云端和行动技术相关的安全性问题

第六章 市场细分

  • 按类型
    • 内容管理
    • 文件管理
    • 案件管理
    • 工作流程管理
    • 记录管理
    • 数位资产管理
    • 专业服务
    • 其他类型
  • 按部署
    • 本地
    • 云
  • 按公司
    • 中小企业
    • 大型企业
  • 按最终用户产业
    • 通讯和 IT
    • BFSI
    • 零售
    • 教育
    • 製造业
    • 媒体与娱乐
    • 政府
    • 卫生保健
    • 其他最终用户产业
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 英国
      • 德国
      • 法国
      • 其他欧洲国家
    • 亚太地区
      • 中国
      • 日本
      • 印度
      • 其他亚太地区
    • 拉丁美洲
      • 墨西哥
      • 巴西
      • 其他拉丁美洲国家
    • 中东和非洲
      • 阿拉伯聯合大公国
      • 沙乌地阿拉伯
      • 其他中东和非洲地区

第七章 竞争格局

  • 公司简介
    • Microsoft Corporation
    • OpenText Corporation
    • Hyland Software Inc.
    • IBM Corporation
    • Xerox Corporation
    • Oracle Corporation
    • M-Files Corp.
    • Epicor Software Corp.
    • Alfresco Software Inc.
    • DocuWare GmbH
    • Datamatics Global Services Limited
    • Hewlett Packard Enterprise Company
    • Capgemini SE
    • Newgen Software Technologies Limited

第八章投资分析

第九章 市场机会与未来趋势

简介目录
Product Code: 48687

The Enterprise Content Management Market size is estimated at USD 88.15 billion in 2025, and is expected to reach USD 171.06 billion by 2030, at a CAGR of 14.18% during the forecast period (2025-2030).

Enterprise Content Management - Market - IMG1

The demand for enterprise content management systems and services is mainly driven by the growing need to manage a high volume of data from different organisations, which have extensive geographic presence and customer bases. Using a centralised platform, enterprise content management pursues a number of content related operational objectives.

Key Highlights

  • Enterprise Content Management solutions are helping business organizations to make their processes more efficient and accessible throughout the project lifecycle. The need to manage data is growing for bigger organisations that are generating a high volume of information from wireless devices and other sources.
  • The market for enterprise content management has been driven by the increasing need to manage regulatory content in order to improve operational efficiency. Enterprises are increasingly investing in enterprise content management solutions that incorporate regulatory content management capabilities to meet compliance requirements, reduce risks, increase efficiency and ensure the integrity of their content assets.
  • Demand for Enterprise Content Management solutions has increased as a result of increasing needs to secure sensitive data and protect them from loss. The importance of implementing enterprise content management systems with strong security features to protect valuable content assets while complying with regulatory requirements and mitigating the risks from data breaches and unauthorised access is recognised by organisations.
  • Cloud and mobile technologies offer numerous benefits for enterprise content management (ECM). They also introduce security challenges that can restrain the ECM market. Storing content in the cloud or accessing it through mobile devices raises data privacy and confidentiality concerns. Organizations need assurance that their content is protected from unauthorized access, data breaches, or leakage.
  • The COVID-19 pandemic forced organizations to shift to remote work and digital processes rapidly. This accelerated the adoption of ECM solutions as organizations sought to manage and access content remotely, collaborate effectively, and maintain business continuity. The need for digital document management, workflow automation, and remote access capabilities drove the demand for ECM solutions.

Enterprise Content Management (ECM) Market Trends

Healthcare End-user Industry Segment is Expected to Hold Significant Market Share

  • Healthcare is a significant end-user industry in the enterprise content management (ECM) market. ECM solutions are crucial for managing electronic health records. They provide a centralized repository for storing and organizing patient medical records, including medical history, diagnostic reports, test results, and treatment plans. ECM platforms enable efficient indexing, retrieval, and sharing of EHRs, ensuring healthcare professionals can access accurate and up-to-date patient information for informed decision-making and improved patient care.
  • Healthcare organizations generate documents such as consent forms, insurance claims, invoices, and administrative paperwork. ECM solutions streamline the document capture and imaging process by digitizing paper documents and converting them into electronic formats. This eliminates manual data entry, reduces paperwork, and enables faster document processing, enhancing administrative efficiency.
  • According to Becker's Hospital Review, In 2023, the Hospital Corporation of America, Tennessee, was ranked first in the United States, with a total of 182 hospitals.. The increasing number of hospitals drives the demand for ECM solutions to effectively manage and secure the growing volume of documents, comply with regulations, facilitate collaboration, enhance workflow efficiency, ensure business continuity, and support digital transformation initiatives. ECM systems enable hospitals to streamline content management processes, improve operational performance, and deliver high-quality patient care.
  • The need for better patient care, effective operations and decision making based on data is driving a massive digital transformation in the healthcare industry. ECM solutions are fundamental to this transformation, enabling hospitals to digitize and manage their content in electronic formats. Digital content management supports advanced analytics, AI-driven insights, and interoperability with other digital healthcare systems, enhancing overall patient care and organizational effectiveness.
  • ECM solutions are essential for the healthcare industry to manage electronic health records, streamline document management, ensure compliance, facilitate collaboration, enhance research capabilities, automate workflows, and maintain data security. ECM enables healthcare organizations to improve patient care and enhance operational efficiency with regulatory requirements in a highly regulated and data-intensive industry.

North America is Expected to Hold the Significant Market Share

  • North America might hold a substantial share of the global ECM market. The market size is driven by numerous large enterprises across various industries, including banking and finance, healthcare, government, manufacturing, and retail. The market continues to experience steady growth as organizations strive to manage their increasing volumes of content, improve operational efficiency, and enhance compliance.
  • The enterprise content management (ECM) market in North America is significant due to the region's advanced technological infrastructure and widespread adoption of digital solutions.
  • Cloud-based ECM solutions have gained significant popularity in North America. Organizations recognize the benefits of cloud deployment, including scalability, flexibility, and reduced infrastructure costs. Cloud-based ECM also facilitates remote work and collaboration, which became crucial during the COVID-19 pandemic. Additionally, cloud ECM solutions offer enhanced data security and disaster recovery capabilities, addressing organizations' concerns about content protection.
  • Organizations in North America are actively pursuing digital transformation initiatives to improve the operational efficiency, enhance customer experience, and stay competitive. By providing a foundation for digital content management, process automation, and collaboration that enables organisations to exploit their full potential of their digital assets, enterprise content management solutions play a vital role in these initiatives.
  • The ECM market in North America is robust, driven by the need for efficient content management, compliance, and digital transformation. Cloud-based solutions, regulatory compliance requirements, and technological advancements are shaping the market's growth, providing organizations with enhanced capabilities to manage their content effectively and drive operational excellence.

Enterprise Content Management (ECM) Industry Overview

The Enterprise Content Management Market is highly fragmented, with the presence of several major players like Microsoft Corporation, OpenText Corporation, Hyland Software Inc., IBM Corporation, and Xerox Corporation. Players in the market are adopting strategies such as partnerships and acquisitions to enhance their solutions and services offerings and gain sustainable competitive advantage.

  • March 2023 - IBM Corporation and Adobe Corporation have partnered to assist marketing and creative organizations in optimizing their content supply chain. The collaboration combines Adobe's innovative and experience management solutions with IBM's enterprise content and digital asset management expertise.
  • March 2023 - Hewlett Packard Enterprise, it has entered into collobration to acquire OpsRamp, an IT operations management (ITOM) company that monitors, observes, automates and manages IT infrastructure, cloud resources, workloads and applications for hybrid and multi-cloud environments, The addition of OpsRamp, will help customers facing complex multi-vendor IT systems and workloads more efficiently manage IT investments and remediate incidents faster.
  • January 2023 - OpenText stated that the business had completed the previously disclosed acquisition of Micro Focus International plc, a prominent supplier of mission-critical software technologies and services that aid clients in accelerating digital transformation. Through this acquisition, OpenText's corporate mission will now include helping enterprise professionals secure their operations, develop greater insight into their information, and better manage a hybrid, intricate digital fabric using a new generation of tools like enterprise content management, among other things.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Threat of New Entrants
    • 4.2.2 Bargaining Power of Buyers
    • 4.2.3 Bargaining Power of Suppliers
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Industry Value Chain Analysis
  • 4.4 Impact of COVID-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Rising Need for Regulatory Content Management to Enhance Operations
    • 5.1.2 Growing Need for Securing Confidential Data and Protection against Data Loss
  • 5.2 Market Restraints
    • 5.2.1 Difficulties in the Smooth Handling of Enterprise Data during Mergers and Acquisitions
    • 5.2.2 Security Issues Associated With Cloud and Mobile Technologies

6 MARKET SEGMENTATION

  • 6.1 By Type
    • 6.1.1 Content Management
    • 6.1.2 Document Management
    • 6.1.3 Case Management
    • 6.1.4 Workflow Management
    • 6.1.5 Record Management
    • 6.1.6 Digital Asset Management
    • 6.1.7 Professional Services
    • 6.1.8 Other Types
  • 6.2 By Deployment
    • 6.2.1 On-Premises
    • 6.2.2 Cloud
  • 6.3 By Enterprise
    • 6.3.1 Small and Medium Enterprise
    • 6.3.2 Large Enterprise
  • 6.4 By End-user Industry
    • 6.4.1 Telecom and IT
    • 6.4.2 BFSI
    • 6.4.3 Retail
    • 6.4.4 Education
    • 6.4.5 Manufacturing
    • 6.4.6 Media and Entertainment
    • 6.4.7 Government
    • 6.4.8 Healthcare
    • 6.4.9 Other End-user Industries
  • 6.5 By Geography
    • 6.5.1 North America
      • 6.5.1.1 United States
      • 6.5.1.2 Canada
    • 6.5.2 Europe
      • 6.5.2.1 United Kingdom
      • 6.5.2.2 Germany
      • 6.5.2.3 France
      • 6.5.2.4 Rest of Europe
    • 6.5.3 Asia Pacific
      • 6.5.3.1 China
      • 6.5.3.2 Japan
      • 6.5.3.3 India
      • 6.5.3.4 Rest of Asia Pacific
    • 6.5.4 Latin America
      • 6.5.4.1 Mexico
      • 6.5.4.2 Brazil
      • 6.5.4.3 Rest of Latin America
    • 6.5.5 Middle East and Africa
      • 6.5.5.1 United Arab Emirates
      • 6.5.5.2 Saudi Arabia
      • 6.5.5.3 Rest of Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Microsoft Corporation
    • 7.1.2 OpenText Corporation
    • 7.1.3 Hyland Software Inc.
    • 7.1.4 IBM Corporation
    • 7.1.5 Xerox Corporation
    • 7.1.6 Oracle Corporation
    • 7.1.7 M-Files Corp.
    • 7.1.8 Epicor Software Corp.
    • 7.1.9 Alfresco Software Inc.
    • 7.1.10 DocuWare GmbH
    • 7.1.11 Datamatics Global Services Limited
    • 7.1.12 Hewlett Packard Enterprise Company
    • 7.1.13 Capgemini SE
    • 7.1.14 Newgen Software Technologies Limited

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS