查看购物车
  • Traditional Chinese
  • English
  • Japanese
封面
市场调查报告书
商品编码
1642053

公用事业收费计费软体：市场占有率分析、产业趋势与统计、成长预测（2025-2030 年）

Utility Billing Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

价格

※ 本网页内容可能与最新版本有所差异。详细情况请与我们联繫。

简介目录

公用事业收费计费软体市场规模预计在 2025 年为 62.2 亿美元，预计到 2030 年将达到 91.2 亿美元，预测期内（2025-2030 年）的复合年增长率为 7.95%。

公用事业计费软体-市场-IMG1

公用事业收费计费软体可协助公共事业（包括用水和污水、天然气、电力、废弃物管理和分錶公司）管理业务业务、客户资料和收费。企业使用公共事业收费系统来简化客户管理和收费程序，以及整合服务订单、电錶维护历史和调度，以提高生产力和盈利。

主要亮点

  • 为了跟上公共产业不断变化的动态，传统收费系统发生了重大变化，包括融入云端运算和物联网 (IoT) 技术。这有助于市场的扩大。
  • 此外，数位化也延伸到讯息的传输和讯息本身。儘管传统的收费系统已经随着时代的进步而改进，而且对碳排放也没有严格的限制，但能源公司仍致力于寻求永续的无纸化解决方案，以实现高效的工作环境。这项变更也鼓励企业采用更好的IT基础设施。
  • 全球公用事业收费计费软体产业的主要驱动力之一是传统计费系统的不断升级。能源供应产业越来越多地采用智慧电网技术，例如智慧电錶，这增加了公共计费和收款基础设施的复杂性。
  • 快速变化的行业环境、技术先进的消费者以及数位设备和技术与传统业务流程的融合，使得公共产业行业更难满足客户需求。在当今竞争激烈的市场中，尤其是依赖客户满意度的服务业，让客户满意度变得越来越困难。
  • 许多终端用户产业都感受到了 COVID-19 的影响。例如，随着冠状病毒的传播，获取水已成为确保人们定期清洗表面和洗手的关键措施。为了确保这一点，一些政府已下令公共单位免费或以折扣价提供水，但这些公共现在陷入了困境。

公用事业收费计费软体市场趋势

配电产业可望占据较大市场占有率

  • 该行业的电力公司正在利用公用事业收费计费软体来减少收费问题。透过更高的准确性，公用事业公司可以降低成本，吸引更多客户，并增加收益。
  • 自从电力公司将每月的能源使用情况资料、创建纸本发票并发送给客户以来，电费计费已经改变了。当使用智慧电錶（例如两个通讯电錶）时，简化流程更容易实现。
  • 各配电公司采用 UBS 解决方案的动力源自于他们越来越希望以更低的价格提高整体业务效率。
  • 随着公用事业重新将重点放在减少无收益水（NRW）上，美国对智慧电錶的需求很高。智慧收费和其他洩漏检测功能正在鼓励智慧电錶的安装，这有望促进测量行业的扩张。
  • 此外，电力公用事业收费计费软体 BillMaster 由 DataWest 公司生产，该公司专门为公共行业生产软体产品。在开发此公用事业收费计费软体时，能源客户的需求是我们的首要任务。凭藉公司在电力领域的丰富经验，BillMaster 现已拥有电力公司所需的所有特性和功能。这些知识来自于对公用事业公司要求、程序和实践的实际经验。

预计北美将占据较大的市场占有率

  • 北美预计将拥有巨大的市场规模，因为其拥有高度发展的公共事业和可用的资金筹措，可实现向营运开发的过渡。由于已经有大量基础设施来支援这些产品，因此将这些产品推向市场也更加容易。
  • 美国作为世界上最大的经济体，是北美公用事业收费计费软体的主要市场。正是由于早期采用，我们才能够占领较大的市场占有率。有几个因素正在帮助该国的研究市场发展，包括区块链、物联网的出现数位化的提高。
  • 国内电力和能源产业正在经历数位转型时期。参与者正在利用资料、获取更准确的资讯并应用强大的分析功能来提供基于事实的预测。
  • 此外，许多公用事业公司已经在一定程度上采用了云端运算来开展其 IT 营运。云端运算可以为公用事业提供新的转型机会，以优化 IT/OT 成本并提高弹性和安全性。
  • 例如，透过采用云端运算进行 IT 运营，波特兰通用电气公司能够快速开发停电管理和通讯系统，该系统可以在暴风雨期间立即扩展，让客户了解电网的状态，并减少停电时间。

公用事业收费计费软体产业概况

公用事业收费计费软体市场是一个有凝聚力和一致性的市场，允许各种供应商存在于市场上。这种市场之所以形成，是因为整个供应链中没有任何一方能够控制。这个市场正在经历多起併购事件，新的技术进步预计将刺激其全球扩张。

  • 2022 年 12 月 - 全球领先的垂直市场软体供应商之一 Harris 宣布收购 ServiceLink，为其公共事业集团增加行动劳动力管理解决方案。

其他福利：

  • Excel 格式的市场预测 (ME) 表
  • 3 个月分析师支持

目录

第 1 章 简介

  • 研究假设和市场定义
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场洞察

  • 市场概况
  • 产业吸引力－波特五力分析
    • 供应商的议价能力
    • 买家的议价能力
    • 新进入者的威胁
    • 竞争对手之间的竞争
    • 替代品的威胁
  • COVID-19 市场影响评估

第五章 市场动态

  • 市场驱动因素
    • 改善传统收费系统和IT基础设施
    • 增加对智慧电网技术的投资
  • 市场限制
    • 终端用户产业数位技能短缺

第六章 市场细分

  • 依部署方式
    • 云端基础
    • 本地
  • 按最终用户产业
    • 供水
    • 石油和天然气
    • 配电
    • 通讯
    • 其他最终用户产业
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 德国
      • 英国
      • 法国
      • 其他欧洲国家
    • 亚太地区
      • 中国
      • 日本
      • 印度
      • 其他亚太地区
    • 世界其他地区

第七章 竞争格局

  • 公司简介
    • Harris Computer Systems
    • PayStand Inc.
    • Utilibill Pvt. Ltd.
    • ePsolutions Inc.
    • Jendev Corporation
    • Exceleron Softwares Inc.
    • Jayhawk Software Inc.
    • Banyon Data Systems Inc.
    • Sigma Software Solutions Inc.
    • Oracle Corporation

第八章投资分析

第九章：市场的未来

简介目录
Product Code: 66405

The Utility Billing Software Market size is estimated at USD 6.22 billion in 2025, and is expected to reach USD 9.12 billion by 2030, at a CAGR of 7.95% during the forecast period (2025-2030).

Utility Billing Software - Market - IMG1

Utility billing software assists in managing utility operations, customer data, and billing duties for water, sewer, gas, electric, waste management, and sub-metering firms. Utility Billing Systems are used by businesses to streamline customer administration and billing procedures while integrating service orders, meter maintenance history, and scheduling to increase productivity and profitability.

Key Highlights

  • To match the changing dynamics of the utility business, legacy billing systems have undergone significant changes, such as the incorporation of cloud computing and Internet of Things (IoT) technologies. This has contributed to the market's expansion.
  • Additionally, digitalization covers the conveyance of information and the information itself. Energy firms are concentrating on sustainable and paperless solutions for an effective working environment even though the legacy billing system has been improving over time, and there are no strict limitations on carbon emissions. This change has also prompted businesses to install better IT infrastructure.
  • One of the key drivers propelling the worldwide utility billing software industry is the continuous upgrading of legacy billing systems. The electrical power supply industry's increasing adoption of smart grid technology, such as smart meters, has raised complexity in the utilities' billing and collection infrastructure.
  • The utility industry is finding it more challenging to satisfy its clients due to the fast-changing industrial environment, the existence of technologically advanced consumers, and the convergence of digital devices and technology coupled with traditional business processes. Keeping customers happy has become difficult in today's fiercely competitive marketplaces, primarily service-based industries that rely on customer satisfaction.
  • The impact of COVID-19 has been felt across different end-user industries. For instance, as the coronavirus spread, access to water emerged as a critical tool, allowing people to clean surfaces and wash their hands regularly. To ensure this, some governments ordered utilities to provide it for free or at discounted rates, but those utilities are now struggling.

Utility Billing Software Market Trends

Power Distribution Industry Expected to Hold Significant Market Share

  • Power firms in this industry utilize utility billing software to reduce billing problems. Utility companies can provide low costs because of the increased precision, which also helps them attract more customers and generate more money.
  • Electricity billing had changed from the days when utilities would compile data on monthly energy use to create paper invoices that they would ship to customers. Process streamlining is easier to implement when using smart meters, such as two communicating meters.
  • The adoption of UBS solutions by various power distribution firms is being facilitated by the growing desire to improve overall operational efficiency at lower prices.
  • Due to the utilities' renewed focus on reducing NRW, smart metering is in extremely high demand in the United States. The installation of smart meters has been prompted by the additional benefits of smart billing and leak detection, which is anticipated to propel the expansion of the investigated industry.
  • Moreover, Electric utility billing software BillMaster is produced by DataWest, a company that creates software products for the utility industry. The requirements of energy customers are a top priority when developing this utility billing software. As a result of the company's considerable experience in the power sector, BillMaster currently has all the features and functionalities that the utility requires. This knowledge was gleaned from practical experience with electric utilities' requirements, procedures, and practices.

North America Expected to Have Significant Market Share

  • North America is anticipated to have a sizable market due to its highly developed utilities infrastructure and funding availability to enable the transition to operational developments. Launching these products on the market is also simple due to the presence of vital infrastructure for support.
  • The largest economy in the world and a key market for utility billing software in North America is the United States. Gaining a significant market share was made possible by early adoption. Several factors, such as the emergence of Blockchain, the Internet of Things, and a push toward digitization, are aiding the development of the studied market in the nation.
  • The nation's electricity and energy sector are going through a digital transition. Players are utilizing data and applying robust analytics to gain access to more accurate information and provide fact-based forecasts that will assist their clients in making better business decisions more quickly while enhancing operations and consumer experiences.
  • Moreover, many utility companies are adopting the cloud for IT operations to some extent; there are transformative new opportunities the cloud can offer utilities to optimize IT/OT costs and enhance resilience and security.
  • For instance, Portland General Electric was able to quickly develop outage management and communication systems that can scale immediately when a storm strikes, keep consumers informed of the grid status and reduce outage times, thanks to its adoption of the cloud for IT operations.

Utility Billing Software Industry Overview

The Utility Billing Software Market is both cohesive and consistent, enabling the presence of various suppliers in the marketplace. Such a market has been facilitated by the lack of control exercised by any party throughout the supply chain. This market is experiencing several mergers and acquisitions, and new technological advancements are anticipated to fuel global expansion.

  • December 2022 - Harris, one of the global vertical market software providers, has announced the acquisition of Service-Link and added a mobile workforce management solution to its Utilities Group, where the platform empowers utilities to augment their mobile workforce with Service-Link's customizable workflows, optimized scheduling, etc.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Force Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitutes
  • 4.3 Assessment of Impact of Covid-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Improvement in Legacy Billing Systems and IT Infrastructure
    • 5.1.2 Growing Investment in Smart Grid Technology
  • 5.2 Market Restraints
    • 5.2.1 Lack of Digital Skills Among End-user Industries

6 MARKET SEGMENTATION

  • 6.1 By Deployment Mode
    • 6.1.1 Cloud-based
    • 6.1.2 On-premise
  • 6.2 By End-user Industry
    • 6.2.1 Water
    • 6.2.2 Oil & Gas
    • 6.2.3 Power Distribution
    • 6.2.4 Telecommunication
    • 6.2.5 Other End-user Industries
  • 6.3 By Geography
    • 6.3.1 North America
      • 6.3.1.1 United States
      • 6.3.1.2 Canada
    • 6.3.2 Europe
      • 6.3.2.1 Germany
      • 6.3.2.2 United Kingdom
      • 6.3.2.3 France
      • 6.3.2.4 Rest of Europe
    • 6.3.3 Asia Pacific
      • 6.3.3.1 China
      • 6.3.3.2 Japan
      • 6.3.3.3 India
      • 6.3.3.4 Rest of Asia Pacific
    • 6.3.4 Rest of the World

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Harris Computer Systems
    • 7.1.2 PayStand Inc.
    • 7.1.3 Utilibill Pvt. Ltd.
    • 7.1.4 ePsolutions Inc.
    • 7.1.5 Jendev Corporation
    • 7.1.6 Exceleron Softwares Inc.
    • 7.1.7 Jayhawk Software Inc.
    • 7.1.8 Banyon Data Systems Inc.
    • 7.1.9 Sigma Software Solutions Inc.
    • 7.1.10 Oracle Corporation

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET