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市场调查报告书
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1642200

託管测试服务:市场占有率分析、行业趋势和统计、成长预测(2025-2030 年)

Managed Testing Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)

出版日期: | 出版商: Mordor Intelligence | 英文 132 Pages | 商品交期: 2-3个工作天内

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简介目录

託管测试服务市场规模预计在 2025 年为 3,288.5 亿美元,预计到 2030 年将达到 4,990.5 亿美元,预测期内(2025-2030 年)的复合年增长率为 8.7%。

託管测试服务-市场-IMG1

客户期望公司提供个人化的内容并透过所有管道提供一致的体验,从而更加重视品质保证和测试。随着企业的扩张,提供支援多条业务线的成熟、强大的业务应用程式变得越来越重要和具有挑战性。这有助于託管测试服务的成长。

主要亮点

  • 託管测试服务 (MTS) 涵盖您的测试计划的所有部分,包括整个测试过程。在工作开始之前,服务供应商和客户讨论计划行动计划。当测试很复杂并且需要多方协调时,管理测试很有用。为此,您需要获得客户所需的专业知识和资源。组织更喜欢託管测试,因为它提供可预测性、灵活性和更低的成本。透过同时考虑所有测试许可证、活动、联络点和服务,计划变得更容易预测和追踪。这缩短了计划时间并使成本更容易计算。
  • 然而,市场面临的一个重大挑战是对更熟练的劳动力的需求。了解客户要求并应用适当的检查方法需要专业知识。这意味着企业的培训成本增加。因此,新兴的 IT 用品製造商和分销商正在进行收购和合作,以虚拟环境取代实体伺服器。这使得成本降低了约 15%,同时保持了 95% 的运转率。
  • 託管服务减少停机时间和重复,并提供客製化的附加价值服务,如应用程式测试、服务目录开发和专家咨询。大量监控工具和管理基础设施层的各种团队推动了市场的成长。例如,BMC 最近宣布推出「BMC Helix ITSM」。它是一个统一的、云端原生的、可观察性主导的、AIOps 整合系统。该系统提供对IT基础设施、应用程式效能、网路效能和云端监控工具的资料的完整可见性。个人和团队仪表板也根据每个使用者的需求进行客製化。
  • 市场成长的动力来自于自动化、物联网、区块链和云端运算等基于云端基础的技术的持续使用,以及由于更加重视核心竞争力而提高的业务效率。此外,提供安全性、自订IT 解决方案和端到端应用程式託管的託管服务预计将推动市场成长。此外,COVID-19 疫情的爆发也扰乱了企业营运和供应链。业务运营和远端工作解决方案的突然变化导致员工需要在公司拥有的设备上存取各种业务应用程式。在 COVID-19 疫情期间和之后,组织对託管服务的依赖性增强。
  • 此外,託管服务涉及将管理业务外包给第三方,以确保业务更顺利地进行。云端基础的技术的引入和广泛采用促进了託管服务的兴起。託管服务可协助企业提高业务效率并降低营运费用。在预测期内,将管理职能外包给云端和託管服务供应商的偏好日益增加,预计将推动市场成长。
  • 由于 COVID-19 疫情爆发,公司高度重视在家工作。过去几年,使用云端服务的公司数量有所增加。这是因为他们希望确保如果政府实施封锁以阻止冠状病毒传播,企业能够继续经营。大多数公司已经与託管云端服务供应商续签了合同,因为他们预计企业云端迁移将变得更加普遍,并且在某些情况下会获得发展动力。此外,作为加速数位转型的努力的一部分,企业和组织非常重视采用机器学习等现代技术。

託管测试服务市场趋势

医疗保健是成长最快的

  • 医疗保健的经营模式正在发生重大转变,转向强调预防和更好护理的患者优先系统。随着对互通性、法规遵循和最终用户技术(行动、不同作业系统)遵从性的需求不断增加,当今测试医疗保健应用程式需要大量的技术技能、时间和金钱。例如,总部位于印度的 Cigniti 协助医院、製药公司、医疗服务、临床实验室、诊断中心、第三方评估机构 (TPA)、付款人、医疗设备製造商、医疗保健独立软体供应商 (ISV) 和研究机构测试医疗保健和生命科学软体。
  • 总部位于新泽西州的 Citius Tech 为医疗保健企业提供多种类型的测试。这包括企业范围的医疗保健工作流程(例如 IHE 和 HITSP)的功能测试。对于医学影像测试,我们使用为医学影像建构的测试自动化工具,例如 MESA、DVTK 和 Mirth。他们正在寻求医疗产业的安全性、框架的有效使用、HIPAA、FDA、VA 要求等等。互通性测试:我们使用业界标准测试工具来测试是否符合互通性标准,例如 HL7、FHIR、DICOM、NCPDP、CCD/CDA 等。
  • 微软也表示,其针对医疗保健和生命科学领域的云端技术正在不断进步。例如,Azure 健康资料服务和 Microsoft Cloud for Healthcare 的更新现已向所有人开放。透过最近对 Nuance Communications 的收购,微软拥有独特的优势,可以帮助组织透过使用值得信赖的人工智慧来解决更多人最紧迫的问题。这将改变每个人的医疗保健的未来。
  • 此外,过去两年医疗产业经历了快速的数位转型。微软云端运算去年推出了医疗保健软体,以解决临床医生倦怠等问题,为患者提供更个人化的护理,并使不同系统之间更容易共用健康资料。
  • 微软继续实施医疗保健策略,以提高病人参与和临床医生体验,改善临床和业务洞察力,并使护理团队更容易协同工作。 Microsoft Cloud for Healthcare 采用全系列领先的 Microsoft 解决方案来提供强大、整合且完整的云端服务。

北美占据市场主导地位。 IT和通讯产业预计将占据较大的市场占有率

  • 北美是全球最大且成长最快的市场,许多跨国公司正在扩大在该地区的业务。
  • 由于IT基础设施环境的变化,尤其是寻求外包网路安全解决方案的中小型企业 (SME) 数量的增加,北美市场正在不断扩大。例如,美国新兴IT设备製造商和分销商之一KPaul Properties LLC与富士通合作,以虚拟环境取代其实体伺服器。这使公司的成本降低了约 15%,并将运转率提高了 95%。
  • 各种技术的高采用率、BYOD 政策的日益采用(为了更舒适和对业务操作的控制)以及由于组织中资料量呈指数增长而对高端安全性的需求不断增加,使 IT 和通讯业成为託管服务的重要市场。
  • 近年来,通讯业经历了快速成长,因为电信业者面临着不断以低成本提供创新服务以在竞争激烈的市场中留住客户的压力。託管服务已成为通讯业者应对复杂竞争环境的热门选择。
  • 此外,令人信服的经济案例可能会促使大多数通讯业者用软体取代其网路硬体。推动 SDN 和 NFV 需求的关键因素包括更快的上市时间、降低 CAPEX 和 OPEX 以及创造新的收益来源。预计所有这些因素都将推动市场成长。这些努力正在推动对託管网路服务的需求。
  • 北美的许多 SD-WAN 託管服务供应商透过提供广泛的保全服务来脱颖而出。例如,Cato Networks 提供具有 NGFW、安全 Web 闸道、进阶威胁防御、云端和行动存取防护以及託管威胁侦测和回应的云端原生平台。 Colt 提供具有 DDoS 保护功能的第 7 层防火墙或第 3/4 层状态防火墙,而 CenturyLink 则提供自我调整网路安全套件保全服务。例如,2022 年 2 月,Verizon Business 宣布将 VMware 纳入其 Verizon 託管 WAN 服务的全球託管 SD-WAN(软体定义广域网路)服务组合中。

託管测验服务产业概况

託管测试服务市场较为分散。提供多种服务的公司(例如Capgemini SA)和仅提供测试的公司(例如 Qualitest)正在引领市场。

2023 年 1 月全球技术咨询和解决方案公司 Hexaware Technologies 宣布在印度诺伊达开设 ServiceNow 体验中心和创新实验室。该中心旨在为企业客户提供 Hexaware ServiceNow 解决方案套件的实务体验,展示创新解决方案,推动先导计画并取得概念验证验证。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章 简介

  • 调查结果
  • 调查前提
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场动态

  • 市场概况
  • 市场驱动因素
    • 人工智慧(AI)和云端管理的采用正在推动业务流程优化,最终帮助组织满足各种功能业务需求。
    • 将管理职能外包给云端服务供应商和託管服务供应商的趋势日益增长,预计将推动市场成长。
  • 市场限制
    • 缺乏更多熟练劳动力是市场面临的一大挑战。了解客户需求并选择最合适的测试方法需要专业知识。
  • 价值链/供应链分析
  • 波特五力分析
    • 购买者/消费者的议价能力
    • 供应商的议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争对手之间的竞争强度
  • PESTLE分析

第五章 市场区隔

  • 依交付模式类型
    • 陆上
    • 海上
  • 按组织规模
    • 中小型企业
    • 大型企业
  • 按最终用户产业
    • 卫生保健
    • BFSI
    • 通讯和 IT
    • 零售
    • 政府
    • 其他最终用户产业
  • 按地区
    • 北美洲
    • 欧洲
    • 亚太地区
    • 南美洲
    • 中东和非洲

第六章 竞争格局

  • 供应商市场占有率
  • 合併和收购
  • 公司简介
    • Capgemini SE
    • Cognizant
    • Hexaware Technologies
    • Testhouse Ltd.
    • Wipro Limited
    • Infosys Limited
    • TATA Consultancy Services Limited
    • QualiTest
    • International Business Machines Corporation(IBM)
    • Accenture Plc

第七章 市场机会与未来趋势

简介目录
Product Code: 67346

The Managed Testing Services Market size is estimated at USD 328.85 billion in 2025, and is expected to reach USD 499.05 billion by 2030, at a CAGR of 8.7% during the forecast period (2025-2030).

Managed Testing Services - Market - IMG1

Customers expect businesses to deliver personalized content and a consistent experience across all channels, so the emphasis on quality assurance and testing is increasing. As companies expand, it becomes more important and difficult to have business applications supporting multiple business units with sufficient maturity and robustness. This contributes to the growth of managed testing services.

Key Highlights

  • Managed Testing Service (MTS) covers all parts of a testing project, including the whole testing process. Before beginning work, the service provider and customer discuss the project's action plan. Managed testing is useful when testing is complicated and needs to be coordinated by more than one party. All of this necessitates the expertise and resources that customers need to gain. Organizations prefer managed testing because it provides predictability, flexibility, and lower costs. Projects become easier to forecast and track when all testing licenses, activities, points of contact, and services are considered simultaneously. This shortens the project's timeline and makes it easier to calculate its costs.
  • However, a significant challenge for the market is the need for more skilled labor. Understanding customer requirements and applying the appropriate testing method necessitated specialized knowledge. This implies an increase in training costs for the companies. For this reason, emerging manufacturers and distributors of IT supplies are performing acquisitions and forming partnerships to replace a physical server with a virtualized environment. This reduced costs by approximately 15% while maintaining 95% uptime.
  • Managed services reduce downtime and duplication and offer customized value-added services like application testing, service catalog development, and expert consulting. Market growth is helped by different teams managing many monitoring tools and infrastructure layers. For instance, BMC recently launched the "BMC Helix ITSM," a centralized, cloud-native, observability-driven, and AIOps-integrated system. This system provides complete visibility into data from IT infrastructure, application performance, network performance, and cloud monitoring tools. Individual and team dashboards are also tailored to the needs of each user.
  • Market growth is driven by the increased use of cloud-based technologies like automation, IoT, blockchain, and cloud computing, as well as operational efficiency improvement by focusing more on core competencies. Also, managed services, which offer secure, custom IT solutions and applications hosting from start to finish, are expected to drive market growth. Moreover, the emergence of the COVID-19 pandemic disrupted business operations and the supply chain. As a result of the abrupt change in business operations and remote working solutions, employees needed access to various work applications on company-owned devices. During and after the COVID-19 pandemic, organizations began to rely more on managed services.
  • Also, managed services involve giving management tasks to a third party so business operations can run more smoothly. The introduction of cloud-based technologies and their proliferation have resulted in managed services. Managed services help businesses improve operational efficiency and lower operating expenses. The growing preference for outsourcing management functions to the cloud and managed service providers is expected to drive market growth over the forecast period.
  • Because of the COVID-19 pandemic, businesses put a lot of emphasis on working from home. The number of companies using cloud services has grown in the last few years. This is because companies wanted to ensure they could keep doing business even when governments put lockdowns in place to stop the spread of the coronavirus. Most companies have already renewed their contracts with managed cloud service providers because they expect enterprise cloud migration to become more common and, in some cases, gain momentum. Furthermore, as part of their efforts to encourage digital transformation, businesses and organizations strongly emphasized adopting the latest technologies, such as machine learning.

Managed Testing Service Market Trends

Healthcare to Witness the Highest Growth

  • The business model for health care is going through a big change toward a system that puts the patient first and focuses on prevention and better care.With the growing need for interoperability, regulatory compliance, and end-user technology (mobile, different OS) compliance, testing healthcare apps now takes a lot of technical skill, a lot of time, and a lot of money.For example, Cigniti, which is based in India, helps hospitals, pharmaceutical companies, healthcare services, clinical labs, diagnostic centers, third-party administrators (TPAs), payers, medical equipment manufacturers, healthcare independent software vendors (ISVs), and research organizations test their healthcare and life sciences software.
  • Citius Tech, based in New Jersey, provides several types of testing for the healthcare business. Some of them are functional testing tests of healthcare workflows across the enterprise, such as IHE and HITSP. Medical Imaging Testing uses test automation tools like MESA, DVTK, and Mirth that are made for medical imaging.They are looking for things like Meaningful Use, HIPAA, FDA, and VA requirements for security and frameworks in the health care industry.Interoperability Testing: Testing conformance to interoperability standards such as HL7, FHIR, DICOM, NCPDP, and CCD/CDA using industry-standard testing tools
  • Microsoft Corp. also said that cloud technologies for healthcare and life sciences are getting better. For example, Azure Health Data Services and updates to Microsoft Cloud for Healthcare are now available to everyone.With the recent purchase of Nuance Communications, Microsoft is in a unique position to help organizations help more people by using trusted AI to solve the most pressing problems. This will change the future of healthcare for everyone.
  • Furthermore, the health industry has undergone a rapid digital transformation over the last two years. Microsoft Cloud released software for healthcare last year to help the industry deal with problems like clinician burnout, giving patients more personalized care, and making it easier for health data to be shared between different systems.
  • Microsoft keeps delivering on its healthcare strategy, which helps improve patient engagement and clinician experiences, improves clinical and operational insights, and makes it easier for health teams to work together. Microsoft Cloud for Healthcare uses cutting-edge solutions from all over the company to make a strong, integrated, and complete cloud service.

North America to Dominate the Market. IT and Telecom Sector Expected to Hold a Significant Market Share

  • North America is the fastest-growing and largest market since many global companies are expanding their footprint in this region.
  • The North American market is expanding due to the changing IT infrastructure landscape, particularly in small and medium-sized enterprises (SMEs), which are increasingly focusing on outsourcing cybersecurity solutions. For instance, KPaul Properties LLC, one of the United States' emerging manufacturers and distributors of IT supplies, partnered with Fujitsu to replace a physical server with a virtualized environment. This reduced the company's costs by about 15% while providing 95% uptime.
  • Due to the high rate of various technological adoptions, increased rate of adoption of the BYOD policy (to make business operations much more comfortable and controllable), and increased need for high-end security due to rapidly growing data volumes in organizations, the IT and telecom sector is a significant market for managed services.
  • The telecom industry has seen growth in recent years, as telecommunication companies face constant pressure to deliver innovative services at lower costs to retain customers in a competitive market. Managed services have become a common demand for operators to address a complex and competitive environment.
  • Furthermore, due to their compelling economic case, most telecom carriers are expected to replace their network hardware with software. Significant factors driving demand for SDN and NFV include shorter time-to-market, lower CAPEX and OPEX, and the creation of new revenue streams. All of these factors are expected to drive the market's growth. Such initiatives are increasing the demand for managed network services.
  • Many SD-WAN-managed service providers in North America distinguish themselves by providing a wide range of security services. For instance, Cato Networks provides a cloud-native platform with NGFW, Secure Web Gateway, Advanced Threat Prevention, Cloud and Mobile Access Protection, and Managed Threat Detection and Response. Colt offers a Layer 7 firewall or a Layer 3/4 stateful firewall with DDoS protection, and CenturyLink offers an Adaptive Network Security suite of security services. For instance, in February 2022, Verizon Business announced the inclusion of VMware to Verizon's Managed WAN Service's global managed Software-Defined Wide Area Network (SD-WAN) service portfolio.

Managed Testing Service Industry Overview

The managed testing services market is fragmented in nature. There are a lot of different companies in the market, both big and small, that offer testing and quality assurance services.The market is led by companies that offer more than one service, like Capgemini, and companies that only offer testing, like Qualitest.

January 2023: Hexaware Technologies, a global technology consulting and solutions firm, announced the opening of a ServiceNow Experience Center and Innovation Lab in Noida, India. The center is intended to provide enterprise customers with hands-on experience with Hexaware's ServiceNow Solution Suite and a venue for demonstrating innovative solutions, driving pilot projects, and accessing proofs of concept.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Adopting artificial intelligence (AI) and cloud management is eventually helping organizations meet various functional business requirements while driving business process optimization.
    • 4.2.2 The growing preference for outsourcing management functions to cloud service providers and managed service providers is expected to drive market growth.
  • 4.3 Market Restraints
    • 4.3.1 The market's need for more skilled labor is a significant challenge. Understanding customer requirements and selecting the best testing method required specialized knowledge.
  • 4.4 Value Chain / Supply Chain Analysis
  • 4.5 Porter's Five Forces Analysis
    • 4.5.1 Bargaining Power of Buyers/Consumers
    • 4.5.2 Bargaining Power of Suppliers
    • 4.5.3 Threat of New Entrants
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry
  • 4.6 PESTLE Analysis

5 MARKET SEGMENTATION

  • 5.1 Type of Delivery Model
    • 5.1.1 Onshore
    • 5.1.2 Offshore
  • 5.2 Size of Organization
    • 5.2.1 Small & Medium Enterprises
    • 5.2.2 Large Enterprises
  • 5.3 End-user Vertical
    • 5.3.1 Healthcare
    • 5.3.2 BFSI
    • 5.3.3 Telecom and IT
    • 5.3.4 Retail
    • 5.3.5 Government
    • 5.3.6 Other End-user Verticals
  • 5.4 Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia-Pacific
    • 5.4.4 South America
    • 5.4.5 Middle East & Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Vendor Market Share
  • 6.2 Mergers & Acquisitions
  • 6.3 Company Profiles
    • 6.3.1 Capgemini SE
    • 6.3.2 Cognizant
    • 6.3.3 Hexaware Technologies
    • 6.3.4 Testhouse Ltd.
    • 6.3.5 Wipro Limited
    • 6.3.6 Infosys Limited
    • 6.3.7 TATA Consultancy Services Limited
    • 6.3.8 QualiTest
    • 6.3.9 International Business Machines Corporation (IBM)
    • 6.3.10 Accenture Plc

7 MARKET OPPORTUNITIES AND FUTURE TRENDS