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市场调查报告书
商品编码
1651046

电信计费和收益管理：市场占有率分析、行业趋势和统计、成长预测（2025-2030 年）

Telecom Billing Revenue Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

电信计费和收益管理市场规模预计在 2025 年为 155.5 亿美元，预计到 2030 年将达到 244 亿美元，预测期内（2025-2030 年）的复合年增长率为 9.43%。

电信计费收入管理-市场-IMG1

全球各地的通讯服务供应商 (CSP) 都面临着用户数量不断增加的问题，导致网路拥塞和通话断线等严重问题。为了缓解这些问题，使用者开始要求 CSP 实施高效率、有效的计费和收益管理系统。

主要亮点

  • 电信计费和收益流程包括管理通讯服务以及应收帐款的收取。这包括计算帐单资讯、管理客户付款和发票、以及提供有关资料使用情况的资讯。透过优化通讯网络，这些解决方案经常被通讯业者和数位服务供应商采用来提高业务效率。
  • 过去十几年来，全球通讯市场发生了巨大变化。从透过网路与客户互动的云端原生业务的兴起，到内容、应用程式和服务向云端的快速迁移。为了满足这项需求，CSP 供应商已花费数十亿美元升级其网路。然而，许多 CSP 仍在使用需要更多现代收益管理功能的传统业务支援系统。因此，世界各地的许多 CSP 都使用当前的计费和收益管理系统。
  • 电信计费和收益管理平台解决方案使通讯服务供应商能够在市场上推出最新的服务并帮助利用客户关係。此外，软体即服务（SaaS）平台的出现将进一步推动市场成长。
  • 电讯业供应商使用这些软体解决方案来检测和管理频谱异常，最终有助于降低营运成本。此外，这些技术支援的计划将透过部署新措施来解决问题并优化网路服务和可见性，帮助 CSP 进一步增加收益。
  • 此外，在当前的市场情况下，CSP 需要即时计费和策略控制功能来捕获和收益所有 IP 5G 机会，包括新的用例、设备、经营模式和伙伴关係。随着管理各种合作伙伴变得越来越复杂，挑战包括有效管理互连、批发、OTT/内容播放器、经销商、互连、MVNO 和代理商等合作伙伴。
  • 而且随着数位经济加速消费，传统计费系统只能按需设计，缺乏客製化。新一代计费系统透过灵活的业务规则引擎，围绕着服务和产品建立敏捷原则。业务脚本可协助 CSP 将产品上市时间 (TTM) 从数月缩短至数小时。
  • 最近，由于COVID-19疫情，公司政策已转为在家工作。这种在家工作的趋势导致通讯塔的资料消费量增加。例如，儘管持续至5月底的68天全国封锁导致经济放缓，但两家印度通讯业者报告称，由于资费上涨和资料使用折旧免税额增加，截至6月的三个月（2021财年第一季）收入和EBITDA（息税折旧摊销前利润）实现强劲增长。家庭中透过行动电话存取网路的设备数量不断增加，从而导致资料使用量增加。这增加了通讯计费和收益管理的需求。

电信计费和收益管理市场趋势

行动电话营运商占据大部分市场占有率

  • 智慧型手机用户的快速成长，加上行动应用程式的大量出现，带来了前所未有的用户成长。例如，根据Cisco，截至 2022 年，全球智慧型手机用户约为 57 亿。这导致对行动网路提供者的容量需求庞大。
  • 行动通讯业者正在透过引入 5G、Volte 和 Vowifi 等新技术并增加网路容量来满足这一需求。显然，OSS 和 BSS 营运商级计费解决方案必须跟上步伐，支援数百万个并发交易。
  • 在欧洲，通讯计费收益管理系统市场预计将成长。政府加强推动 5G 连接，以及主要企业不断渗透到该领域，这些都是推动市场发展的因素。此外，随着行动用户的增加和通讯服务供应商增加新服务，对高效计费和收益管理系统和服务的需求也日益增长。
  • 此外，受网路能力、服务和其他增强客户体验管理领域的创新推动，全球通讯业竞争日益激烈，使得行动电话电信商能够专注于加速推出新产品和服务的策略，并以强大的收益分享模式为后盾。电信计费和收益管理等解决方案使营运商能够实现业务流程自动化，例如确保计费准确性以及透过端到端争议管理改善客户体验。
  • 此外，该解决方案还能帮助行动电话营运商消除管理相关人员收入分成中的诈欺，从而降低成本。例如，根据通讯诈欺控制协会（CFCA）的数据，全球行动电话营运商每年因诈欺和未收收入损失约 380 亿美元。

北美占很大份额

  • 由于通讯业相当成熟，预计北美将占据主要市场占有率。例如，美国5G覆盖范围日益凸显，该地区主要行动通讯业者均已多次推出5G商用服务。事实上，GSMA 的一项研究估计，到 2025 年，北美 5G 普及率将上升到 46%，即 2 亿个 5G 连线。
  • 研究进一步显示，北美约有 3.21 亿独立行动用户，占其总人口的 83%。此外，预计到 2025 年，这一数字将达到 3.45 亿，占总人口的 85%。
  • 美国也是世界上科技最先进的国家之一。这个国家因其开创性的新兴企业而闻名。这一高份额很大程度上得益于最尖端科技的采用和通讯业需求的不断增长。物联网、5G、分析和云端等最尖端科技的采用正在帮助美国在收益方面占据电信计费和收益管理市场的主导地位。
  • 市场成长的动力包括用户数量的增加、消费者对各种行动服务的高支出以及该地区一些知名企业（如 Amdocs、Oracle、CSG International 和 HPE）的存在。此外，该地区拥有成熟的通讯业和较高的通讯产品和服务普及率。该地区的通讯业产生大量资料，从而推动了通讯计费和收益管理的需求。
  • 此外，在新冠肺炎疫情之后，由于该地区摆脱孤立状态、新的工作方式的出现以及该地区占主导地位的全球化电讯模式的潜在转变，服务自动化的步伐加快了。这些服务包括计费和收益管理。预计案例将进一步加速未来市场的成长。

电信计费和收益管理行业概况

目前电信计费和收益管理市场由众多参与者组成，竞争激烈且日益分散。全球电信计费和收益管理市场的几家主要企业正在不断努力实现产品进步。一些知名公司已经结盟，透过扩大在边境地区的影响力来扩大其市场影响力。主要公司包括爱立信、华为技术、SAP SE和Oracle。

  • 2023 年 1 月－爱立信和 Ooredoo 科威特合作在两个网路上推出爱立信计费。计费系统的更新有助于制定5G产品的有竞争力的行销计划，同时推动5G在Ooredoo科威特网路上的演进。
  • 2023 年 1 月-NEC 公司将向 NTT DOCOMO 提供计费闸道功能 (CGF)，以高效能处理计费资讯。 CGF 将简化 5GC 传输的各种计费资讯并将其连接到 BSS，以协助快速推出、交付和收益新服务。

其他福利：

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章 简介

  • 研究假设和市场定义
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场动态

  • 市场概况
  • 市场驱动因素
    • 行动电话用户数量增加
    • 电信生态系统的收益分配变得更加复杂
  • 市场限制
    • 严格的通讯法规
  • 波特五力分析
    • 购买者/消费者的议价能力
    • 供应商的议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争对手之间的竞争强度
  • COVID-19 产业影响评估

第五章 市场区隔

  • 按部署
    • 本地
    • 云
  • 按类型
    • 软体
    • 服务
  • 按经营者
    • 行动通讯业者
    • 网际网路服务供应商
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 德国
      • 英国
      • 法国
      • 其他欧洲国家
    • 亚太地区
      • 印度
      • 中国
      • 日本
      • 其他亚太地区
    • 拉丁美洲
    • 中东和非洲

第六章 竞争格局

  • 公司简介
    • NetCracker Technology Corporation
    • CSG Systems International Inc.
    • Oracle Corporation
    • Ericsson
    • Huawei Technologies
    • SAP Se
    • Nokia
    • Comarch SA
    • Optiva, Inc.
    • Enghouse Networks
    • Sterlite Technologies Limited
    • Intracom Telecom SA

第七章投资分析

第八章 市场机会与未来趋势

简介目录
Product Code: 71853

The Telecom Billing Revenue Management Market size is estimated at USD 15.55 billion in 2025, and is expected to reach USD 24.40 billion by 2030, at a CAGR of 9.43% during the forecast period (2025-2030).

Telecom Billing Revenue Management - Market - IMG1

Communication Service Providers (CSP) worldwide are experiencing increased subscribers, causing significant issues, including network congestion and call drops. To curb these issues, users have started to demand that CSPs deploy efficient and effective billing and revenue management systems.

Key Highlights

  • The process of managing telecom billing and revenue includes the management of debt collection as well as communication services. The procedure involves calculating billing and charging information, managing the customer's payments and invoices, and providing information on data utilization. By optimizing the telecom networks, these solutions are frequently employed by telecommunication and digital service providers to increase operational efficiency.
  • In the last decade, the global telecom market has changed dramatically, from the rise of cloud-native businesses that interact with customers via the Internet to the rapid migration of content, applications, and services to the cloud. CSP providers have spent billions upgrading their networks to meet the demand. However, many CSPs continue to operate with traditional business support systems that need more modern revenue management capabilities. Therefore, many CSPs worldwide are adopting current billing and revenue management systems.
  • Telecom billing and revenue management platform solutions enable telecom service providers to launch the latest services in the market and help leverage their customer relationships. and develop a sense of harmony between the service providers and end-users. Also, the emergence of software-as-a-service (SaaS) platforms further leverages market growth.
  • Vendors in the telecom industry use these software solutions to help detect and manage anomalies in the spectrum and eventually decrease operational costs. Also, these tech-enabled programs further assist the CSPs in increasing their revenue by rectifying problems and deploying new measures to optimize network service and visibility.
  • Further, in the current market scenario, CSPs require real-time billing and policy control capabilities to help seize and monetize all IP 5G opportunities, including new use cases, devices, business models, and partnerships. With the growing complexity of managing diverse partners, challenges such as efficiently managing partners, including interconnect, wholesale, OTT/content players, distributors, interconnect, MVNOs, and agents, among others.
  • Additionally, with the digital economy accelerating consumption, traditional billing systems can only keep up with a lack of on-demand design or customization. With the new generation of billing systems, build on agile principles in terms of services and products through a flexible business rule engine. The business script helps CSP reduce the time-to-market (TTM) from months to hours. thereby driving demand among the end-users.
  • The recent outbreak of the COVID-19 pandemic resulted in a shift in company policies towards work-from-home policies. This remote work from home increased the data consumption of the telecom towers. For instance, two Indian telecom operators reported substantial revenue and earnings before interest, taxes, depreciation, and amortization (EBITDA) growth in the three months ending June (Q1 FY2021) due to tariff growth and higher data usage, defying the economic slowdown from the countrywide lockdown of 68 days up to May-end. The increasing number of devices using the Internet for work from home through mobile phones resulted in an increase in data usage. This increased the demand for telecom billing and revenue management.

Telecom Billing and Revenue Management Market Trends

Mobile Operators to Account Major Market Share

  • The proliferation of smartphone users, coupled with numerous mobile applications, has enabled unprecedented growth in subscribers. For instance, According to Cisco Systems, as of 2022, there were around 5.7 billion smartphone users worldwide. This has resulted in significant demand for the capacity of mobile network providers.
  • The mobile operators leverage the demand by deploying new technologies such as 5G, Volte, and Vowifi and adding networking capacities. Evidently, the OSS and BSS carrier-class billing solutions also need to keep up the pace and are required to support millions of simultaneous transactions.
  • The market for revenue management systems for telecom invoicing in Europe will increase. Government efforts to promote 5G connectivity are expanding, and key market players are becoming more prevalent in the area, which can be attributed to the market's development. Additionally, the demand for efficient invoicing and revenue management systems and services is growing as mobile users grow and telecom service companies continuously add new services to their portfolios.
  • Also, owing to the increase in the competitive landscape of the telecom industry worldwide, led by innovations in network capabilities, service, and other customer experience management enhancements, mobile operators are able to focus on strategies to help accelerate new product and service launches backed by a robust revenue-sharing model. By leveraging solutions such as telecom billing revenue management, operators can automate the business process, such as maintaining billing accuracy and improving customer experience by managing end-to-end disputes.
  • Additionally, the solution would also enable mobile operators to save costs by eliminating the fraud associated with managing the stakeholders' revenue shares. For instance, according to the Communications Fraud Control Association (CFCA), mobile operators worldwide lose around USD 38 billion annually due to fraud and uncollected revenues.

North America to Hold Major Share

  • North America is expected to hold a significant market share due to its significantly mature telecom industry. For instance, following several commercial 5G launches by major US mobile operators, the region now has prominent 5G coverage. In fact, a GSMA study estimates that 5G adoption in North America will rise to 46% by 2025, i.e., 200 5G connections.
  • The study further reveals that around 321 million unique mobile subscribers in North America represent 83% of the population. Additionally, by 2025, the number is forecast to reach 345 million, i.e., 85% of the population.
  • Additionally, the United States is among the nations with the highest levels of technological adoption worldwide. The nation is renowned for its ground-breaking startups. This high share is mostly due to the market's adoption of cutting-edge technology and the increased demand from the telecom industry. Due to the adoption of cutting-edge technologies like IoT, 5G, analytics, and cloud, the U.S. also dominated the telecom billing and revenue management market in terms of revenue.
  • The increasing number of subscribers, coupled with high consumer spending on various mobile services and the presence of a few of the prominent players in the region, including Amdocs, Oracle, CSG International, and HPE, among others, is set to leverage market growth. Additionally, the region's communication industry is well-established and has a high penetration of telecom products and services. The region's telecom sector produces a vast amount of data, which in turn is increasing demand for telecom billing and revenue management.
  • Additionally, the post-COVID-19 situation as the region emerged from lockdown, the backdrop of new ways of working, and potential shifts in the dominant globalization telecom model in the region enabled an acceleration in the rate of automation of services. These services include billing and revenue management. This instance is expected to further leverage the market's growth going forward.

Telecom Billing and Revenue Management Industry Overview

The telecom billing revenue management market is very competitive and moving towards fragmentation as it currently consists of many players. Several key players in the global telecom billing revenue management market are making constant efforts to bring product advancements. A few prominent companies are entering into collaborations and are also expanding their footprints in developing regions to consolidate their positions in the market. The major players are Ericsson, Huawei Technologies, SAP SE, and Oracle Corp., among others.

  • January 2023 - Ericsson and Ooredoo Kuwait teamed up to roll out Ericsson billing across their networks. The billing system update helped create competitive marketing plans for 5G products while also enabling 5G evolution across Ooredoo Kuwait's network.
  • January 2023 - NEC Corporation gave NTT DOCOMO a charging gateway function (CGF) for the high-performance processing of billing information. The CGF supports new services' quick start, provision, and monetization by organizing the diverse range of billing information sent from 5GC and connecting to the BSS.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Growing Number of Cellular or Mobile Subscribers
    • 4.2.2 Growing Complexities in Revenue Sharing Across the Telecom Ecosystem
  • 4.3 Market Restraints
    • 4.3.1 Presence of Stringent Telecom Regulations
  • 4.4 Porter's Five Forces Analysis
    • 4.4.1 Bargaining Power of Buyers/Consumers
    • 4.4.2 Bargaining Power of Suppliers
    • 4.4.3 Threat of New Entrants
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry
  • 4.5 Assessment of COVID-19 Impact on the Industry

5 MARKET SEGMENTATION

  • 5.1 By Deployment
    • 5.1.1 On-premise
    • 5.1.2 Cloud
  • 5.2 By Type
    • 5.2.1 Software
    • 5.2.2 Service
  • 5.3 By Operator
    • 5.3.1 Mobile Operator
    • 5.3.2 Internet Service Provider
  • 5.4 Geography
    • 5.4.1 North America
      • 5.4.1.1 US
      • 5.4.1.2 Canada
    • 5.4.2 Europe
      • 5.4.2.1 Germany
      • 5.4.2.2 UK
      • 5.4.2.3 France
      • 5.4.2.4 Rest of Europe
    • 5.4.3 Asia-Pacific
      • 5.4.3.1 India
      • 5.4.3.2 China
      • 5.4.3.3 Japan
      • 5.4.3.4 Rest of Asia-Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle-East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 NetCracker Technology Corporation
    • 6.1.2 CSG Systems International Inc.
    • 6.1.3 Oracle Corporation
    • 6.1.4 Ericsson
    • 6.1.5 Huawei Technologies
    • 6.1.6 SAP Se
    • 6.1.7 Nokia
    • 6.1.8 Comarch SA
    • 6.1.9 Optiva, Inc.
    • 6.1.10 Enghouse Networks
    • 6.1.11 Sterlite Technologies Limited
    • 6.1.12 Intracom Telecom SA

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS