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市场调查报告书
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1849904

企业内容管理：市场占有率分析、产业趋势、统计数据和成长预测（2025-2030 年）

Enterprise Content Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 100 Pages | 商品交期: 2-3个工作天内

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简介目录

目前的市场估计和预测表明，企业内容管理市场到 2025 年将达到 697.2 亿美元，到 2030 年将达到 1,455.1 亿美元，复合年增长率为 15.85%。

企业内容管理-市场-IMG1

快速成长反映了从传统文件储存库向人工智慧平台的决定性转变，这些平台将非结构化资料转化为可用的智慧。监管要求、远距办公的普及以及向云端原生架构的转变，共同构成了一条弹性需求曲线。将合规能力与可扩展云端服务相结合的供应商可以抓住巨大的商机，而儘早现代化的组织将受益于生产力的提升和成本的节约。内建分析功能以及与协作套件的整合将内容管理嵌入到日常工作流程中，进一步推动了竞争格局。

全球企业内容管理市场趋势与洞察

内容生命週期管治的监理要求

日益增多的资料保护法已将内容管治提升至董事会层面。欧洲《一般资料保护规范》（GDPR）的实施表明，违规将带来财务和声誉损失，这促使企业采用能够自动执行资料保留、删除和审核记录的平台。目前正在讨论的人工智慧新法要求透明的数据处理，这加剧了升级週期的迫切性。金融机构必须获得不可篡改的审核线索才能满足《巴塞尔协议III》的要求，医疗保健提供者必须根据《健康保险流通与责任法》（HIPAA）保护远端医疗记录。随着处罚力道的加大，企业优先考虑整合解决方案而非分散的储存库，以确保政策执行的一致性并降低法律风险。

非结构化企业资料爆炸性成长

Petabyte的多媒体檔案、感测器日誌和社交互动让传统的檔案共用不堪负荷。银行存檔数百万笔客户聊天记录和视讯通话，製造商管理 CAD 设计和侦测影像，全球设计团队产生即时回馈循环。远端办公意味着内容分散在个人设备和不同的云端应用程式中，导致搜寻延迟和重复劳动。应用机器学习对内容进行分类和呈现的现代平台使企业能够将分散的资料转化为可存取的知识，从而改善协作并加快决策週期。

云端/行动 ECM 中的安全和隐私问题

规避风险的产业不愿将受监管的内容迁移到本地。加密金钥管理、司法管辖权控制和供应商锁定仍然是首席资讯安全长 (CISO) 最关心的问题。行动访问会引入缺乏企业强化的端点，从而扩大攻击面。云端供应商投资于持续渗透测试和机密运算，但认知落后于现实，导致核准週期延长，部署速度减慢，尤其是在存在严格资料保留条款的欧洲。

細項分析

到2024年，文件管理将以32.3%的份额继续在企业内容管理市场中保持领先地位，凸显其作为受监管记录和日常文件支柱的地位。金融、医疗保健和公共部门组织对签入/签出、版本控制和审核功能的需求保持稳定。随着负责人在全通路宣传活动中精心策划富媒体，与数位资产管理相关的企业内容管理市场规模将以16.2%的复合年增长率加速成长，直到2030年。

随着供应商将资料存取管理 (DAM)、工作流程编配和记录管理整合到单一介面，混合平台正在模糊传统的界限。这种融合反映了买家对统一许可和低整合成本的偏好。案件管理工具服务于诉讼团队、保险公司和公共福利项目，而工作流程管理则与更广泛的流程自动化套件连结。记录管理继续确保能源、製药和航太等行业的长期归檔，这些行业的保留期可能长达数十年，丢失的罚款也十分严厉。

到2024年，本地部署将占企业内容管理市场规模的57.1%，证明了基础设施的稳固性和严格的合规性约束。即便如此，云端合约的成长速度仍将超过所有其他部署方式，复合年增长率达15.3%。日本政府要求在2025年前完成核心系统的迁移，这是推动采用云端内容管理的政策动力之一，迫使各机构在紧迫的时间内对其老化的系统进行现代化升级。

如今，企业更重视营运弹性和即时协作，而非历史资本支出。随着供应商提供客户管理金钥和区域资料中心，安全方面的异议正在减少。混合部署，即利用 SaaS 进行协作，同时将敏感檔案储存在本地资料中心，正逐渐普及。这种分阶段的方法通常可以弥补技能差距和预算规划的不足，并成为最终全面迁移到云端平台的桥樑。

企业内容管理市场按元件（内容管理、文件管理等）、解决方案类型（本地部署、云端等）、部署模式（本地部署、云端等）、公司规模（中小企业、大型企业等）、最终用户垂直领域（通讯和IT、金融服务和保险业等）和地区细分。市场预测以美元计算。

区域分析

北美仍将是技术最成熟的地区，占2024年收入的31.6%，这得益于其深厚的合作伙伴生态系统和清晰的法规环境，从而降低了计划核准风险。美国银行对传统影像系统进行了现代化改造，医疗保健提供者则将患者记录数位化，以满足互通性法规的要求。加拿大联邦和省级政府机构将纸本檔案迁移到云端，以提高透明度。墨西哥製造商采用ECM进行跨境供应链文件记录，展现了对美墨加协定（USMCA）走廊的连锁反应。

到2030年，亚太地区的复合年增长率预计将达到17.4%，位居榜首。日本的公共云计画正在加速政府各部门和地方政府的采用。印度的「数位印度」倡议正在国家部门和公立大学部署企业内容管理 (ECM)。韩国和澳洲正在努力增强现有部署中的人工智慧 (AI)。这些因素共同推动了亚太地区企业内容管理市场最具活力的扩张。

在欧洲，商业机会与合规复杂性正在平衡。 GDPR 继续推动确保资料主权的解决方案支出，而拟议的人工智慧法规将加强文件管理。德国工业基础正在将 ECM 纳入工业 4.0 工作流程，英国金融业正在推行无纸化房屋抵押贷款承保，法国正在升级医院和大学的储存库。北欧等较小的经济体正在投资能源和生命科学领域的垂直解决方案，寻求适合高度专业化出口的弹性且可追踪的工作流程。

其他福利：

  • Excel 格式的市场预测 (ME) 表
  • 3个月的分析师支持

目录

第一章 引言

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章 市场状况

  • 市场概况
  • 市场驱动因素
    • 内容生命週期管治的监理合规义务
    • 非结构化企业资料爆炸性成长
    • 加速您的云端原生 ECM 采用之旅
    • 人工智慧驱动的内容智慧和超自动化
    • ECM 和协作中心整合（Teams、Slack）
    • 欧盟数位主权託管要求
  • 市场限制
    • 云端/行动 ECM 中的安全和隐私问题
    • MandA 之后整合遗留储存库的复杂性
    • 跨境资料传输限制（GDPR、DPDPA 等）
    • 资讯管治专业人员短缺
  • 供应链分析
  • 监管格局
  • 技术展望
  • 影响市场的宏观经济因素
  • 五力分析
    • 新进入者的威胁
    • 买方的议价能力
    • 供应商的议价能力
    • 替代品的威胁
    • 竞争对手之间的竞争

第五章市场规模及成长预测

  • 按解决方案类型
    • 内容管理
    • 文件管理
    • 案件管理
    • 工作流程管理
    • 记录管理
    • 数位资产管理
    • 其他的
  • 依部署方式
    • 本地部署
    • 云
  • 按公司规模
    • 小型企业
    • 大公司
  • 按最终用户产业
    • 通讯/IT
    • BFSI
    • 零售与电子商务
    • 教育
    • 製造业
    • 媒体和娱乐
    • 政府和公共部门
    • 其他的
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
      • 墨西哥
    • 南美洲
      • 巴西
      • 阿根廷
      • 南美洲其他地区
    • 欧洲
      • 英国
      • 德国
      • 法国
      • 其他欧洲地区
    • 亚太地区
      • 中国
      • 日本
      • 印度
      • 韩国
      • 澳洲
      • 其他亚太地区
    • 中东
      • 阿拉伯聯合大公国
      • 沙乌地阿拉伯
      • 其他中东地区
    • 非洲
      • 南非
      • 肯亚
      • 其他非洲国家

第六章 竞争态势

  • 市场集中度
  • 策略趋势
  • 市占率分析
  • 公司简介
    • Microsoft Corporation
    • OpenText Corporation
    • IBM Corporation
    • Hyland Software Inc.
    • Oracle Corporation
    • Box Inc.
    • Adobe Inc.
    • Xerox Corporation
    • M-Files Corp.
    • Alfresco Software Inc.（Hyland）
    • DocuWare GmbH
    • Datamatics Global Services Ltd.
    • Hewlett Packard Enterprise Co.
    • Capgemini SE
    • Newgen Software Technologies Ltd.
    • Laserfiche Inc.
    • SER Group
    • Fabasoft AG
    • Everteam Global Services
    • KnowledgeLake Inc.
    • iManage LLC
    • Egnyte Inc.

第七章 市场机会与未来展望

简介目录
Product Code: 48687

Current estimates place the enterprise content management market size at USD 69.72 billion in 2025 and forecast it to reach USD 145.51 billion by 2030, expanding at a 15.85% CAGR.

Enterprise Content Management - Market - IMG1

Rapid gains reflect a decisive move from traditional file repositories toward AI-enabled platforms that transform unstructured data into usable intelligence. Regulatory mandates, the surge in remote work, and a pivot to cloud-native architectures combine to create a resilient demand curve. Vendors that marry compliance capabilities with scalable cloud offerings stand to capture outsized opportunities, while organizations that modernize early benefit from productivity lifts and cost avoidance. Intensifying competition centers on embedded analytics and integration with collaboration suites that embed content management inside daily workflows.

Global Enterprise Content Management Market Trends and Insights

Regulatory compliance mandates for content lifecycle governance

Growing data-protection laws turn content governance into a board-level obligation. GDPR enforcement in Europe demonstrated the financial and reputational costs of non-compliance, motivating enterprises to adopt platforms that automate retention, deletion, and audit logging. New AI legislation now under debate requires transparent data handling, adding urgency to the upgrade cycle. Financial institutions must capture immutable audit trails to satisfy Basel III, while healthcare providers secure telemedicine records under HIPAA.As penalties tighten, enterprises prioritize unified solutions over fragmented repositories, ensuring consistent policy execution and lowering legal exposure.

Explosion of enterprise unstructured data volumes

Petabytes of multimedia files, sensor logs, and social interactions overwhelm legacy file shares. Banks archive millions of customer chats and video calls, manufacturers manage CAD designs and inspection images, and global design teams generate real-time feedback loops.Remote work has scattered content across personal devices and disparate cloud apps, causing retrieval delays and duplicated effort. Modern platforms that apply machine learning to classify and surface content give organizations a path to transform data sprawl into accessible knowledge, unlocking collaboration gains and faster decision cycles.

Security and privacy concerns in cloud/mobile ECM

Risk-averse sectors hesitate to move regulated content off-premises. Encryption key management, jurisdictional control, and vendor lock-in remain top questions for CISOs. Mobile access introduces endpoints lacking enterprise hardening, expanding the attack surface. Although cloud providers invest in continuous penetration testing and confidential computing, perception lags reality, adding extra approval cycles and slowing rollouts, especially in Europe where data-residency clauses are stringent.

Other drivers and restraints analyzed in the detailed report include:

  1. Accelerated shift to cloud-native ECM deployments
  2. AI-driven content intelligence and hyper-automation
  3. Complexity of merging legacy repositories post-M&A

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Document Management retained a 32.3% leading share of the enterprise content management market in 2024, underscoring its role as the backbone for regulated records and everyday files. Demand remains steady among finance, healthcare, and public agencies that require check-in/out, version control, and audit capabilities. The enterprise content management market size linked to Digital Asset Management is accelerating at a 16.2% CAGR through 2030 as marketers orchestrate rich media across omnichannel campaigns.

Hybrid platforms blur traditional boundaries because vendors embed DAM, workflow orchestration, and records management inside a single interface. This convergence reflects buyer preference for unified licensing and lower integration overhead. Case Management tools serve litigation teams, insurers, and public benefits programs, while Workflow Management aligns with broader process automation suites. Record Management continues to secure long-term archives in energy, pharmaceutical, and aerospace sectors where retention spans decades and penalties for loss are severe.

On-premises deployments held 57.1% of the enterprise content management market size in 2024, a testament to entrenched infrastructure and strict compliance constraints. Nevertheless, cloud subscriptions registered a 15.3% CAGR that outpaced all other modes. The Japanese government's mandate to migrate core systems by 2025 exemplifies the policy push behind adoption, forcing agencies to modernize aging stacks under tight timelines.

Organizations now weigh operational resilience and real-time collaboration more heavily than historical capex accounting. Security objections decline as providers offer customer-managed keys and regional data centers. Hybrid patterns persist, keeping sensitive archives in internal data centers while leveraging SaaS for collaboration. This phased approach eases skills gaps and budget planning yet often serves as a bridge to eventual full-cloud commitment.

Enterprise Content Management Market is Segmented by Component by Solution Type (Content Management, Document Management, and More), by Deployment Mode (On-Premises, Cloud), by Enterprise Size (Small and Medium Enterprises and Large Enterprises), by End-User Industry (Telecom and IT, BFSI, and More), by Geography. The Market Forecasts are Provided in Terms of Value (USD).

Geography Analysis

North America held 31.6% revenue in 2024 and remains the most mature territory, supported by a deep partner ecosystem and clarified regulatory environment that de-risks project approvals. United States banks modernize legacy imaging systems, and healthcare providers digitize patient records to meet interoperability rules. Canadian federal and provincial agencies migrate their paper archives to the cloud to enhance transparency. Mexican manufacturers adopt ECM for cross-border supply-chain documentation, illustrating spillover effects across the USMCA corridor.

Asia-Pacific delivers the highest 17.4% CAGR through 2030. Japan's public cloud program accelerates adoption across ministries and prefectures. India's Digital India initiative brings ECM to state services and public universities, while South Korea and Australia push AI enhancements in established deployments. These factors combine to give the enterprise content management market its most dynamic regional expansion in Asia-Pacific.

Europe balances opportunity with compliance complexity. GDPR continues to direct spending toward solutions that guarantee data sovereignty, and proposed AI rules tighten documentation controls. Germany's industrial base embeds ECM in Industry 4.0 workflows, the United Kingdom's finance sector pursues paperless mortgage underwriting, and France upgrades hospital and university repositories. Smaller economies such as the Nordics invest in vertical solutions for energy and life sciences, seeking resilience and traceable workflows suitable for highly specialized exports.

  1. Microsoft Corporation
  2. OpenText Corporation
  3. IBM Corporation
  4. Hyland Software Inc.
  5. Oracle Corporation
  6. Box Inc.
  7. Adobe Inc.
  8. Xerox Corporation
  9. M-Files Corp.
  10. Alfresco Software Inc. (Hyland)
  11. DocuWare GmbH
  12. Datamatics Global Services Ltd.
  13. Hewlett Packard Enterprise Co.
  14. Capgemini SE
  15. Newgen Software Technologies Ltd.
  16. Laserfiche Inc.
  17. SER Group
  18. Fabasoft AG
  19. Everteam Global Services
  20. KnowledgeLake Inc.
  21. iManage LLC
  22. Egnyte Inc.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Regulatory compliance mandates for content lifecycle governance
    • 4.2.2 Explosion of enterprise unstructured data volumes
    • 4.2.3 Accelerated shift to cloud-native ECM deployments
    • 4.2.4 AI-driven content intelligence and hyper-automation
    • 4.2.5 Convergence of ECM with collaboration hubs (Teams, Slack)
    • 4.2.6 EU digital-sovereignty hosting requirements
  • 4.3 Market Restraints
    • 4.3.1 Security and privacy concerns in cloud/mobile ECM
    • 4.3.2 Complexity of merging legacy repositories post-MandA
    • 4.3.3 Cross-border data-transfer restrictions (GDPR, DPDPA, etc.)
    • 4.3.4 Talent gap in information-governance professionals
  • 4.4 Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Impact of Macro Economic Factors on the Market
  • 4.8 Porters Five Forces
    • 4.8.1 Threat of New Entrants
    • 4.8.2 Bargaining Power of Buyers
    • 4.8.3 Bargaining Power of Suppliers
    • 4.8.4 Threat of Substitutes
    • 4.8.5 Intensity of Competitive Rivalry

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Solution Type
    • 5.1.1 Content Management
    • 5.1.2 Document Management
    • 5.1.3 Case Management
    • 5.1.4 Workflow Management
    • 5.1.5 Record Management
    • 5.1.6 Digital Asset Management
    • 5.1.7 Others
  • 5.2 By Deployment Mode
    • 5.2.1 On-Premises
    • 5.2.2 Cloud
  • 5.3 By Enterprise Size
    • 5.3.1 Small and Medium Enterprises (SME)
    • 5.3.2 Large Enterprises
  • 5.4 By End-user Industry
    • 5.4.1 Telecom and IT
    • 5.4.2 BFSI
    • 5.4.3 Retail and E-commerce
    • 5.4.4 Education
    • 5.4.5 Manufacturing
    • 5.4.6 Media and Entertainment
    • 5.4.7 Government and Public Sector
    • 5.4.8 Others
  • 5.5 By Region
    • 5.5.1 North America
      • 5.5.1.1 United States
      • 5.5.1.2 Canada
      • 5.5.1.3 Mexico
    • 5.5.2 South America
      • 5.5.2.1 Brazil
      • 5.5.2.2 Argentina
      • 5.5.2.3 Rest of South America
    • 5.5.3 Europe
      • 5.5.3.1 United Kingdom
      • 5.5.3.2 Germany
      • 5.5.3.3 France
      • 5.5.3.4 Rest of Europe
    • 5.5.4 Asia-Pacific
      • 5.5.4.1 China
      • 5.5.4.2 Japan
      • 5.5.4.3 India
      • 5.5.4.4 South Korea
      • 5.5.4.5 Australia
      • 5.5.4.6 Rest of Asia-Pacific
    • 5.5.5 Middle East
      • 5.5.5.1 United Arab Emirates
      • 5.5.5.2 Saudi Arabia
      • 5.5.5.3 Rest of Middle East
    • 5.5.6 Africa
      • 5.5.6.1 South Africa
      • 5.5.6.2 Kenya
      • 5.5.6.3 Rest of Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 Microsoft Corporation
    • 6.4.2 OpenText Corporation
    • 6.4.3 IBM Corporation
    • 6.4.4 Hyland Software Inc.
    • 6.4.5 Oracle Corporation
    • 6.4.6 Box Inc.
    • 6.4.7 Adobe Inc.
    • 6.4.8 Xerox Corporation
    • 6.4.9 M-Files Corp.
    • 6.4.10 Alfresco Software Inc. (Hyland)
    • 6.4.11 DocuWare GmbH
    • 6.4.12 Datamatics Global Services Ltd.
    • 6.4.13 Hewlett Packard Enterprise Co.
    • 6.4.14 Capgemini SE
    • 6.4.15 Newgen Software Technologies Ltd.
    • 6.4.16 Laserfiche Inc.
    • 6.4.17 SER Group
    • 6.4.18 Fabasoft AG
    • 6.4.19 Everteam Global Services
    • 6.4.20 KnowledgeLake Inc.
    • 6.4.21 iManage LLC
    • 6.4.22 Egnyte Inc.

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment