通讯产业市场:2022年更加缩小:通讯产业在2022年终的总员工数是低于2019年的8％的457万人，2023年第一季的决算内容暗示人员持续削减

2022年终的通讯业者的员工数在世界是457万人，与前一年同期比减少2.1％，从COVID-19前的2019年第四季记录的496万人的水准减少7.9％。

本报告提供全球通讯产业的劳动力趋势调查，员工数相关经年资料和企业等级趋势，今后预测等彙整资料。

视觉

调查对像

刊载企业

目录

• 摘要
• 通讯业者:一边摸索新的收益来源，一边以更少费用进行更多工作为目标
• 人事费用
• 通讯业者的员工数相关未来展望
• 附录

This brief report addresses workforce trends in the telecom industry, with a focus on the telecom network operator (telco) sector. It presents data on telco sector employees over time, company-level trends, and the outlook for the future. At year-end 2022, telcos employed 4.57 million worldwide, down 2.1% YoY and down 7.9% from the pre-COVID level of 4.96 million recorded in 4Q19. Telcos reporting headcount growth are generally pushing into new markets, have ramped up sales staff to pursue short-term opportunities or have acquired another entity recently. Examples in 2022 include Telus (headcount up 17.7K in 2022), Charter Communications (headcount up 8K in 2022), and NTT (headcount up 5.9K YoY in 2022). By contrast, telcos with headcount declines are simply doing what comes naturally: implementing technology and process innovations to allow them to do more with less, and profit despite limited topline growth opportunities. MTN Consulting expects the telecom industry to continue to downsize on the operator side, aiming towards approximately 4.1 million employees by 2027.

VISUALS

Coverage

Companies mentioned:

Table of Contents

• Summary

• Telcos aim to do more with less even as they seek out new revenue streams

• Labor costs

• Outlook for the telco workforce

• Appendix

List of Figures

• Figure 1: Employees (M) and Revenue/Employee (US$K), annualized
• Figure 2: Biggest gains or losses in employment at individual telcos, 4Q22 vs. 4Q19
• Figure 3: Biggest gains or losses in employment at individual telcos, 4Q22 vs. 4Q21
• Figure 4: Labor costs per employee ($K) in a fixed exchange rate scenario*