市场调查报告书
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全球 POS 软体市场评估:依公司规模、部署方法、应用程式类型、产业、地区、机会、预测(2016-2030 年)Point of Sale Software Market Assessment, By Company Size, By Deployment Mode, By Application Type, By Industry, By Region, Opportunities and Forecast, 2016-2030F |
全球POS软体市场近年来呈现显着成长,预计未来将保持稳定的扩张速度。 预计2022年营收将达到约75.3亿美元,到2030年将达到154.5亿美元,2023年至2030年复合年增长率为9.4%。
市场随着电子商务而不断扩大,需要高度适应性和整合的 POS 系统。 全通路世界需要无缝的消费者体验,而资料安全性和合规性正在推动对安全 POS 软体的投资。
全通路趋势在充满活力的市场中越来越受欢迎。 越来越多的公司正在采用全通路策略,为客户提供跨多种管道(包括店内、线上和行动)的无缝购物体验。 透过此策略,客户无论是在线上浏览、在店内购买还是使用行动应用程序,都可以与您联繫。
在数位钱包和非接触式交易的推动下,行动支付的激增正在重塑市场。 企业正迅速采用支援这些流行支付方式的 POS 系统,以满足客户对快速、安全、便利交易的偏好,导致 POS 技术在全球范围内的扩散和发展正在推广。
截至 2021 年,全球 76% 的成年人拥有行动支付帐户,高于 2011 年的 51%。 这种成长十分普遍,自 2017 年以来,34 个国家的行动支付采用率出现了两位数的成长。 全球趋势鼓励企业采用支援行动支付的 POS 系统,从而促进市场扩张。
基于云端的 POS 系统为企业提供无与伦比的灵活性和可扩展性,从而引领市场。 这些解决方案使公司能够在不断变化的商业环境中快速回应不断变化的市场状况。 它还消除了对大量本地设备的需求,从而节省了资金并简化了维护。 轻鬆存取可实现即时升级并确保符合行业规范和安全要求。 此外,基于云端的POS系统可轻鬆与其他软体和电子商务平台连接,从而提高营运效率和消费者体验。 随着世界各地的企业发现基于云端的解决方案的优势,它们的采用正在推动市场发展和创新。
由于其既定的存在和可靠性,传统 POS 系统始终引领市场。 这些系统为大型商店和餐厅等交易量较大的企业提供了经过验证的可靠性。 这些系统包括库存管理和复杂交易处理等全面的功能,使其适用于广泛的部门。 儘管POS软体的初始价格可能较高,但其耐用性和安全感往往受到企业的高度重视,并在市场上保持优势。
北美主导市场。 该地区是美国和加拿大等经济强国的所在地,也是许多严重依赖 POS 系统来实现高效运作和改善客户服务的企业的所在地。 此外,北美拥有早期技术采用和创新的文化,基于云端的行动 POS 系统变得越来越普遍。 这种技术先进的环境正在推动市场的不断变化和扩张。 特别是在硅谷等技术热点地区,POS 软体的主要供应商都驻扎其中,促进了创新和竞争。 此外,北美严格的监管环境鼓励公司投资符合严格安全和资料保护法规的 POS 系统,从而增强了其竞争优势。
本报告研究和分析了全球 POS 软体市场,提供市场规模和预测、市场动态以及主要参与者的现状和前景。
Global Point of Sale software market has experienced significant growth in recent years and is expected to maintain a strong pace of expansion in the coming years. With projected revenue of approximately USD 7.53 billion in 2022, the market is forecasted to reach a value of USD 15.45 billion by 2030, displaying a robust CAGR of 9.4% from 2023 to 2030.
Point of Sale (PoS) software simplifies retail and hospitality operations by providing advantages such as better inventory management, quicker transactions, precise sales monitoring, increased customer service, and data-driven insights. It increases company efficiency, decreases mistakes, and helps companies to make more informed decisions, resulting in greater profitability.
The Point of Sale software market is expanding due to e-commerce, necessitating adaptable, integrated PoS systems. The worldwide move toward omnichannel retail necessitates seamless consumer experiences, while data security and compliance drive investments in secure PoS software.
The omnichannel trend is gaining popularity in the dynamic Point of Sale software market. Businesses increasingly use omnichannel strategies to provide customers with seamless purchasing experiences across several channels, including in-store, online, and mobile. Customers may connect with a business consistently, whether they're browsing things online, making in-store purchases, or utilizing mobile applications, with this strategy. According to Ingenico, a leading provider of payment solutions, People's payment methods are constantly evolving in the Pacific area, which is home to 40 million people, including 26 million in Australia, 5 million in New Zealand, and 10 million on islands such as Fiji and Papua New Guinea. It is due to rapid technological changes, how things are made, and what people want.
For instance, in September 2022, Lightspeed Restaurant, a unified PoS and commerce platform, debuted in Australia, delivering new features such as contactless payments, online ordering, and analytics to increase restaurant efficiency as the country's revenues expand .
The surge in mobile payments, facilitated by digital wallets and contactless transactions, is reshaping the global Point of Sale software market. Businesses are rapidly adopting PoS systems capable of accommodating these popular payment methods to meet customer preferences for quick, secure, and convenient transactions, thereby driving the widespread adoption and evolution of PoS technology worldwide.
As of 2021, 76% of adults globally had mobile payment accounts, a significant increase from 51% in 2011. This growth has been widespread, with 34 countries experiencing double-digit increases in mobile payment adoption since 2017. The global trend is pushing businesses to adopt PoS systems that support mobile payments, contributing to the market's expansion.
For example, in April 2023, Square released Tap to Pay for Android, enabling retailers in many countries to securely take contactless payments with a compatible Android handset, removing the need for additional hardware and simplifying in-person shopping.
Cloud-based PoS systems are driving the global Point of Sale software market by providing unrivaled flexibility and scalability to enterprises. These solutions enable businesses to quickly react to shifting market conditions in an ever-changing business landscape. It saves expenses and simplify maintenance by eliminating the need for substantial on-premises equipment. Accessibility enables real-time upgrades, assuring adherence to industry norms and security requirements. Furthermore, cloud-based PoS systems allow for easy connection with other software and e-commerce platforms, improving operational efficiency and consumer experiences. As businesses worldwide discover the benefits of cloud-based solutions, their adoption fuels the development and innovation of the global Point of Sale software market.
For example, in May 2023, Lightspeed Commerce launched omnichannel functionality for its Lightspeed Retail platform to help firms in optimizing operations, inventory management, pricing, marketing, and security in the face of economic problems.
Due to their well-established presence and dependability, traditional PoS systems have typically led the Point of Sale software market. They provide proven reliability for enterprises with huge transaction volumes, such as big merchants and restaurants. These systems include comprehensive functionality like inventory management and complicated transaction handling, making them appropriate for a wide range of sectors. While PoS software may have greater initial prices, businesses frequently appreciate their durability and the sense of security, which has helped to their sustained dominance in the Point of Sale software market.
For instance, in June 2022, BharatPe announced a five-year strategic agreement with Ingenico to deploy 100,000 Axium Android Smart PoS devices and Payments Platform as a Service (PPaaS) across India, to increase PoS device penetration. The collaboration boosted BharatPe's capacity to swiftly deploy novel business solutions to its merchant network, while Ingenico expands its footprint in the Indian market .
North America dominates in the Point of Sale software market. The area includes economic powerhouses like the United States and Canada and a varied range of enterprises that rely significantly on PoS systems for efficient operations and greater customer service. Furthermore, North America has a culture of early technology adoption and innovation, with cloud-based and mobile PoS systems being popular. This technologically advanced environment fosters ongoing change and expansion in the Point of Sale software market. The existence of top PoS software suppliers, particularly in technological hotspots like Silicon Valley, fosters innovation and competition. Furthermore, North America's tight regulatory environment forces companies to invest in PoS systems that agree to demanding security and data protection regulations, reinforcing its dominance.
For instance, in June 2023, in the United States, Lightspeed Commerce launched the Next Generation of Lightspeed Restaurant. To streamline restaurant operations and improve the guest experience. The upgrade includes features such as 'Pay at Table,' 'Tap to Pay,' 'Scan and Pay,' self-serve Capital, Tip Management, Enhanced APIs, and Advanced Insights .
The United States government has played a crucial role in growing the Point of Sale software market through programs such as the 21st Century Integrated Digital Experience Act (21st Century IDEA). This 2018 law stresses the modernization of government services, particularly the enhancement of digital experiences for people. The legislation requires executive branch agencies to revamp their websites, digitize services and forms, expedite e-signature usage, improve customer experiences, and shift to centralized shared services. The government sets standards for digital innovation by embracing innovative technology and aligning with private-sector norms. Such measures have an adverse impact, encouraging businesses to use modern PoS systems and driving continued growth in the Point of Sale software market.
For example, in April 2023, Square announced a spring product update that included several changes to its product ecosystem. The new features include waitlists on Square Appointments, Square Subscriptions for online shoppers, and restaurant connectivity with OpenTable. These enhancements are intended to assist organizations in streamlining processes, generating recurring income, and improving customer experiences.
Before COVID-19, the Point of Sale software market was constantly expanding, with an emphasis on improving customer experiences and enabling businesses to optimize operations. The pandemic, on the other hand, caused a seismic disruption. The Point of Sale software market saw accelerated digital change in the post-COVID-19 scenario, as businesses, particularly in retail and hotels, prioritized contactless and online transactions to guarantee safety and compliance with health rules. As remote and omnichannel capabilities grew more important, the need for cloud-based solutions increased. This pandemic-induced idea shift highlighted the crucial role of PoS software in helping businesses adapt and grow in the face of unprecedented obstacles, changing the industry's trajectory for the forecasted future.
Oracle Corporation, PayPal Holdings, Inc., Shopify Inc., Block, Inc., and Ingenico Group SA are key players in the Point of Sale Software market. These industry experts provide comprehensive Point of Sale solutions that range from classic systems to innovative cloud-based and mobile choices. The market outlook is characterized by intense competition, which forces businesses to constantly innovate and adapt to changing client demands. The key factors are the rise of e-commerce, contactless payments' acceptance, and advanced analytics incorporation. With ever-changing retail landscape and the desire for seamless omnichannel experiences, the Point of Sale Software market is positioned for long-term development and changes.
In September 2023, Toast and Gordon Food Service joined to serve the Canadian restaurant sector, with Toast being Gordon Food Service Canada's preferred PoS partner, to provide a simplified customer experience and technology solutions .
In October 2022, Ingenico and Premise collaborated to deliver integrated digital payment solutions to cash-driven micro businesses in the Philippines, meeting the demand for cashless payments in a predominantly unbanked population.
All segments will be provided for all regions and countries covered
Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.