市场调查报告书
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全球商业服务机器人市场评估:按机器人类型、配置、控制、产业、地区、机会、预测(2016-2030)Professional Service Robots Market Assessment, By Robot Type, By Configuration, By Control, By Industry, By Region, Opportunities and Forecast, 2016-2030F |
全球商用服务机器人市场规模预计将从2022年的160,250台增至2030年的618,890台,2023年至2030年复合年增长率为18.4%,稳步增长。我是。 由于各行业越来越多地采用机器人来改善客户服务和营运效率,市场正在迅速扩大。
由于 COVID-19 爆发,趋势转向非接触式服务、机器人 24 小时可用以及成本效益正在推动这一增长。 为了维持这一趋势,我们需要设计出具有类人特征的服务机器人,能够与客户建立情感联繫,同时保证功能性和易用性,满足客户群的独特需求。机器人的整合非常重要。作为与人类同等的协作机器人,考虑到它们的可接受性。
商用服务机器人的采用正在为整个产业带来重大变革。 例如,根据国际机器人联合会(IFR)的数据,2021年商用服务机器人的销售量激增37%,其中以欧洲、北美和亚洲为首。 这些机器人被部署在各种应用中,从仓库和医疗设施到酒店和农业。 此外,2021年接待机器人销售超过2万台,医疗机器人销售成长23%。 农业数位化,销售农业机器人8000余台。 这种广泛的采用正在透过提高效率、降低成本、提高工作能力和整合商业服务机器人从根本上重塑该行业。
商业服务机器人市场的成长主要受到机器人技术进步的推动,包括人工智慧、电脑视觉和感测器技术。 这些进步将使机器人能力更强、用途更广,从而能够执行更复杂的任务。 这些技术对商业服务机器人的关键方面产生直接影响,提高导航、灵活性和认知能力。
由于为组织提供了节省成本的好处,商业服务机器人市场正在呈现成长。 这些机器人受到寻求长期降低成本的公司的追捧。 事实证明,服务机器人在经济上是可行的,因为它们可以显着减少对人类劳动力的依赖,而人类劳动力成本高昂,而且容易受到劳动力短缺和流动等因素的影响。 此外,这些机器人可以连续工作,保证工作的一致性,全天候提供服务,投资回报相对较短。 高成本效率正在推动商业服务机器人的采用,并支持其融入各种行业。 它为寻求简化营运和降低成本的组织提供切实的经济效益,从而推动商业服务机器人市场的成长。
欧洲在商业服务机器人市场的领先地位得益于其强大的工业和製造基础,德国等国家推动了製造和仓储等领域对机器人的需求。 此外,欧洲拥有成熟的医疗产业,服务机器人用于病患照护和復健等任务,进一步推动了商业服务机器人市场的发展。 该地区优先考虑机器人研究和开发、促进创新和推进技术。 欧洲各国政府正透过激励措施和监管框架积极支持机器人的采用,促进其在各行业的使用。 这些因素,加上机器人製造商和开发商蓬勃发展的生态系统,使欧洲牢牢确立了商业服务机器人市场领导者的地位。
本报告研究和分析了全球商用服务机器人市场,提供市场规模和预测、市场动态以及主要参与者的现状和前景。
The global professional service robots market size in volume was 160.25 thousand units in 2022, and the market is forecasted to reach a volume of 618.89 thousand units by 2030, displaying a solid CAGR of 18.4% from 2023 to 2030. The professional service robots market is expanding rapidly due to the rising adoption of these robots in diverse industries to improve customer service and operational efficiency.
Shifting trends towards contactless services due to the COVID-19 pandemic, round-the-clock availability of robots, and cost-effectiveness fuel this growth. To sustain this trend, it is crucial to design service robots that can establish an emotional connection with customers by having human-like attributes, ensuring they are functional and user-friendly, and integrating them as collaborative co-workers alongside humans, considering the unique needs and acceptance of the customer base.
The adoption of professional service robots is bringing about a significant transformation across industries. For instance, according to the International Federation of Robotics (IFR), In 2021, sales of professional service robots surged by 37%, led by Europe, North America, and Asia. These robots are being deployed in various applications, from warehouses and healthcare facilities to hospitality and agriculture. In addition, over 20,000 hospitality robots were sold in 2021, and medical robots sales increased by 23%. The digitalization of agriculture saw more than 8,000 agricultural robots sold. This widespread adoption is driving increased efficiency, cost savings, and improved task performance, fundamentally reshaping industries by integrating professional service robots.
For instance, in December 2021, Intuitive, a global leader in minimally invasive care and robotic-assisted surgery, achieved a significant milestone with over 10 million robotic-assisted surgical procedures performed worldwide using their da Vinci surgical systems. This milestone underscores the benefits of high-quality, minimally invasive surgery for patients and healthcare systems.
The automation of repetitive and dull tasks significantly bolsters the growth of the global professional service robots market. When robots take on these monotonous responsibilities, they can enhance operational efficiency and profoundly impact the workforce. This shift allows human workers to redirect their time and skills toward more complicated, strategic, and creative aspects of their roles. Consequently, this reallocation of human resources increases productivity and job satisfaction. Moreover, it often leads to cost savings, reduced errors, and higher-quality results. Organizations are increasingly recognizing these advantages, prompting greater investment in professional service robots and propelling market expansion across a range of industries looking to streamline operations and elevate the role of the human workforce.
For example, in June 2023, PAL Robotics introduced the TIAGo Pro Edition, innovative robots equipped with torque-controllable arms, flexible mobile manipulation functions, and advanced interaction features tailored for agile manufacturing, industry 5.0, and healthcare applications.
The growth of the professional service robots market is primarily fueled by technological advancements in robotics, including artificial intelligence, computer vision, and sensor technologies. These advancements equip robots with greater capabilities and versatility, enabling them to perform more intricate tasks. These technologies directly impact key aspects of professional service robots, enhancing their navigation, dexterity, and cognition.
For instance, Visual Simultaneous Localization and Mapping (VSLAM) technology facilitates autonomous navigation in dynamic environments. Embedded vision systems ensure safety and precision, allowing robots to interact safely with humans. Furthermore, artificial intelligence and machine learning empower robots to comprehend and respond to human interactions effectively, making them invaluable in customer service and various professional settings, thereby driving their adoption and market growth.
For example, in October 2023, Grubhub and Starship Technologies launched a robots-driven food delivery system at SUNY Polytechnic Institute's campus. The service enables users to place food orders using the Grubhub app, and the food is delivered by autonomous robots in a matter of minutes, improving the overall dining experience on campus.
The professional service robots market is experiencing growth owing to the cost-saving advantages offered to organizations. These robots are sought after by businesses aiming for long-term cost reductions. Service robots prove to be economically viable as they significantly limit the dependency on human labor, which can be costly and vulnerable to factors like labor shortages and turnovers. Furthermore, these robots demonstrate a relatively quick return on investment due to their ability to work continuously, ensure task consistency, and provide round-the-clock service. Cost-effectiveness initiates the adoption of professional service robots and sustains their integration across diverse industries. It fuels professional service robots market expansion by delivering concrete financial benefits to organizations looking to streamline their operations and cut costs.
For instance, in August 2022, NFI entered into a USD 10 million agreement to implement Boston Dynamics' robots, Stretch, within its United States warehousing operations. The strategic move is consistent with NFI's Applied Innovation initiative and aims to bolster operational capacity in response to ongoing supply chain demands. The initial program will commence at NFI's Savannah, GA facility in 2023, with further expansion planned for warehouse sites throughout North America.
Europe's leadership in the professional service robots market can be attributed to its robust industrial and manufacturing base, with countries like Germany driving the demand for robots in areas such as manufacturing and warehousing. Furthermore, Europe's well-established healthcare sector relies on service robots for tasks like patient care and rehabilitation, further propelling the professional service robots market. The region prioritizes research and development, nurturing innovation, and technological advancements in robotics. European governments have proactively supported robot adoption through incentives and regulatory frameworks, promoting their use across various industries. These factors, combined with a thriving ecosystem of robot manufacturers and developers, firmly establish Europe as a frontrunner in the professional service robots market.
For instance, in January 2021, in collaboration with UX Global, Currys conducted a trial of Pudu Robotics' KettyBot, a customer assistance robot, across four stores. This robot aids customers in finding items, thereby improving the in-store experience.
Countries worldwide have acknowledged the importance of robotics in driving economic growth and managing the workforce's transformation due to automation. This recognition has led to diverse government initiatives to support the professional service robots market. For instance, the European Commission has proactively pursued robotics and artificial intelligence (AI) development, as highlighted in its 2017 communication on "Artificial Intelligence for Europe." Moreover, the European Union's General Data Protection Regulation (GDPR) imposes data protection regulations relevant to robotics applications. Similarly, France has launched the "Robolution" plan to boost robotics and AI development and address workforce transitions through initiatives like "France AI". These global initiatives underscore the worldwide recognition of robotics' potential impact across various regions and industries.
For instance, in September 2023, the Artificial Intelligence Act, an EU regulation, established thorough rules for safeguarding the well-being and rights of citizens when using AI systems. It applies to AI systems used or sold in the EU, with specific exceptions for military, scientific research, and certain free/open-source AI systems.
The COVID-19 pandemic had a notable impact on the professional service robots market. It caused disruptions in production and supply chains, resulting in delays and higher costs. Economic downturns and budget constraints also led to reduced investments in service robotics. However, the pandemic spurred interest in robots for disinfection and healthcare support.
Post-pandemic, the professional service robots market is anticipated to rebound and experience significant growth. This resurgence can be attributed to factors such as rising costs of labor, shortage of qualified workers, and increased demand for automation across technical and personal sectors. Notably, the medical segment is expected to see substantial growth, driven by adopting medical robots for various healthcare applications.
Key players such as Daifuku Co., Ltd., ST Engineering Aethon, Inc., Intuitive Surgical, Inc., Elbit Systems Ltd., and Northrop Grumman Systems Corporation are pivotal in shaping dynamic landscape. They are instrumental in driving innovation and establishing industry standards to meet the growing demand for automation solutions. These major players are well-positioned to take advantage of emerging opportunities as the market expands, solidifying their status as trendsetters in the field with their involvement in diverse sectors such as healthcare, manufacturing, and defense.
In September 2023, PAL Robotics established PAL Italy srl in Bari. They plan to invest USD 5.4 million over the next 3-5 years, working in partnership with Italian universities to create robotics solutions, emphasizing agriculture, healthcare, logistics, and manufacturing sectors.
In July 2023, the first Software Development Kit (SDK) for the ARI social robots was released, comprising ROS-based tools, code, and documentation. SDK enables developers to smoothly design apps that leverage ARI's features while preserving ROS compatibility.
All segments will be provided for all regions and countries covered:
Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.