印度的快递市场:各类服务，各产业，地址，各终端用户，各地区，机会，预测，2018年～2032年

根据预测，印度快递市场规模将从2024年的153.8亿美元成长到2032年的392.1亿美元，2024-2031年预测期内复合年增长率为12.41%。印度市场的成长得益于多种因素，其中包括电子商务的快速扩张，这显着增加了对先进物流和交付解决方案的需求。消费者期望快速、可靠的运输选择。这一趋势在新冠肺炎 (COVID-19) 疫情之后加速发展，帮助企业转向线上销售管道并提高供应链效率。都市化进程和可支配所得的增加使得中等收入群体优先考虑方便快速的服务，进一步增加了对快递的需求。

监控系统创新、路径最佳化和自动分类提升客户服务营运和品质效率。印度製造运动和基础设施投资等政府措施正在支持物流业，并有助于改善连通性和运输时间。此外，智慧型手机和数位支付方式的日益普及正在简化消费者的预订和支付流程，使快递服务变得更加便利。

竞争非常激烈，知名公司和新进业者都在努力争取市场占有率、改善服务和降低价格。这种以不断改进和适应为特点的动态环境使印度快递市场在预测期内持续成长。总体而言，技术的融合、消费者行为的变化以及支持性政策正在为印度快递物流市场的蓬勃发展创造肥沃的土壤。

本报告提供印度的快递市场相关调查，提供市场概要，以及各类服务，各产业，地址，各终端用户，各地区趋势，及加入此市场的主要企业简介等资讯 。

目录

第1章 计划的范围和定义

第2章 调查手法

第3章 摘要整理

第4章 客户的迴响

第5章 印度的快递市场预测，2018年～2032年

• 市场规模的分析与预测
• 市场占有率分析与预测
• 市场地图分析，2024年
  • 各类服务
  • 各产业
  • 各地址
  • 各终端用户
  • 各地区

第6章 需求供给分析

第7章 价值链分析

第8章 波特的五力分析

第9章 大环境分析

第10章 价格分析

第11章 市场动态

第12章 市场趋势与发展

第13章 案例研究

第14章 竞争情形

• 前5名市场领导者的竞争矩阵
• 前5名参与企业的SWOT分析
• 前10名市场主要参与企业的形势
  • DTDC Express Limited
  • Delhivery Limited
  • Blue Dart Express Limited
  • Ekart Logistics Private Limited
  • Xpressbees Private Limited
  • Ecom Express Private Limited
  • Gati Limited
  • Shadowfax Technologies Private Limited
  • Professional Courier Services Pvt. Ltd.
  • Safexpress Private Limited

第15章 策略性建议

第16章 咨询方式和免责声明

India express delivery market is projected to witness a CAGR of 12.41% during the forecast period 2024-2031, growing from USD 15.38 billion in FY2024 to USD 39.21 billion in FY2032. The market in India is growing due to several factors, such as the rapid expansion of e-commerce, significantly increasing the demand for advanced logistics and delivery solutions. Consumers are expecting fast and reliable delivery options. The post-COVID-19 period has gained an accelerated trend, pushing businesses to shift to online sales channels and improve their supply chain efficiency. Urbanization and rising disposable income lead the middle-class population to prioritize convenience and fast service, further increasing the need for express delivery.

Surveillance system innovation, route optimization, and automatic sorting enhance customer service operation and quality efficiency. Government initiatives, such as the Make in India campaign and investment in infrastructure, have supported the logistics sector and contributed to better connections and transport time. In addition, as the penetration rate of smartphones and digital payment methods increases, consumer reservations and payment processes are simplified, making it easier to access express services.

Fierce competition has developed, and famous players and new participants are trying to gain market share, which will improve services and reduce prices. This dynamic environment, marked by continuous improvement and adaptation, is positioning the Indian express market for sustained growth over the forecast years. Overall, the convergence of technology, changing consumer behavior, and supportive policies are creating fertile ground for India express logistics market to thrive.

For instance, in April 2023, Ecom Express Limited launched three new delivery services, Same Day Delivery (SDD), Same Day Delivery+ (SDD+), and Next Day Delivery (NDD), to enhance e-commerce logistics in India. These services target faster deliveries for D2C brands, with SDD offering cut-off times of 5 AM and 11 AM, SDD+ providing expedited service until 2 PM, and NDD ensuring next-day intercity delivery by 12 PM. The company focuses on technology and infrastructure to strengthen its position in the growing e-commerce sector.

E-commerce to Fuel Express Delivery Market Growth

India express delivery business has grown rapidly due to e-commerce, which has raised customer expectations for dependable delivery services. Customers' increasing need for faster delivery times as a result of the growing popularity of online buying has forced e-commerce platforms to emphasize swift logistics as a differentiator. Wide-ranging delivery networks, in collaboration with local warehouses and improved last-mile options to increase accessibility, have grown as a result of this change. Infrastructure improvements such as better highways and logistical centers have helped to sustain this expansion further. Modern technological innovations, such as route optimization and real-time tracking, improve productivity and streamline processes. Furthermore, to accommodate a range of customer needs, collaborations between e-commerce businesses and specialist logistics providers have made it possible to integrate cutting-edge delivery models, including planned and same-day deliveries.

For instance, in November 2023, Teachers' Venture Growth (TVG), the venture arm of Canada's Ontario Teachers' Pension Plan (OTTP), invested USD 80 million in e-commerce third-party logistics firm Xpressbees. Investments consist of a combination of primary and secondary shares, with an estimation of about USD 1.5 billion for Xpressbees. This follows a previous USD 40 million funding round in April that included a secondary sale of shares. Xpressbees is planning to use the new capital to expand its business, including its recent acquisition of a messaging company, Trackon. The company aims to expand its service offerings in the logistics sector.

Technology and Automation to Drive Market Growth

Technical results have greatly contributed to the growth of market expressions by improving efficiency, transparency, and customer service. The actual surveillance system allows customers to control delivery and strengthen confidence and satisfaction. Warehouse automation speeds up sorting and handling, minimizing errors and reducing process times, while data analytics allow companies to optimize delivery routes and manage inventory more efficiently, resulting in lower costs and faster service. Mobile apps facilitate ordering and communication, thereby increasing customer engagement. The integration of artificial intelligence for predictive analytics helps in accurate demand forecasting and effective planning. Emerging technologies such as drones and electric vehicles are being explored to provide innovative and sustainable delivery solutions. These advancements will streamline operations and meet growing consumer expectations, enabling rapid delivery service growth in a competitive market.

For instance, in July 2024, DTDC Express partnered with Skye Air Mobility to launch a drone delivery service, marking a significant leap forward in logistics as DTDC celebrated its 35th anniversary. The first delivery covered the 7.5 km distance between Bilaspur and Gurgaon in 3-4 minutes, significantly faster than the 15 minutes via regular road deliveries. The drone system aims to improve delivery speeds while supporting sustainability goals by reducing carbon emissions.

B2B Segment to Dominate India Express Delivery Market Share

With the exponential growth of e-commerce and the increasing need for efficient supply chains, the B2B segment is dominating the express market in India. Businesses, especially in industries such as pharmaceutical, manufacturing, and technology, need fast and reliable logistics solutions to stay competitive. With the introduction of digital devices for order management and further follow-up, requests for express services that are rarely integrated into existing systems have occurred. In addition, urbanization and the development of infrastructure have increased the need for quick logistics in areas with high population density, which has invested in a trusted delivery network. Customization plays a key role as B2B customers often demand personalized solutions to meet their specific needs, such as scheduled deliveries or special attention. Increased competition in the market has reduced costs, making express shipping more accessible to businesses of all sizes. As a result, the B2B segment is prepared for deeper growth to adapt to the development of the environment and improve services following various sector requirements.

For instance, in February 2024, Delhivery has a tie-up with SUGAR Cosmetics by handling logistics for the brand's pan-India B2B operations. SUGAR has rapidly grown to become India's third-largest color cosmetics brand and operates over 45,000 retail stores across the country. SUGAR is known for express parcel shipments. Delhivery will leverage its advanced logistics network to meet the requirements of SUGAR's omnichannel strategy through quick stock replenishment and an intuitive customer dashboard to track shipments. The partnership aims to support SUGAR's rapid growth and increased retail availability across India.

North to Dominate Express Delivery Market Share

Northern India plays a key role in dominating the express delivery market owing to its strategic geographic advantage, robust infrastructure, and high population density. Cities such as Delhi, Gurgaon, and Noida are major logistics hubs with well-connected road, rail, and air networks, facilitating the speedy movement of goods. The tech-savvy consumer demographic has further increased the need for efficient delivery services. Northern states are benefiting from favorable government policies and investments in logistics parks, thereby improving operational efficiency. The presence of major players in the express delivery market, in combination with local startups contributing to healthy competition and innovation, is expected to increase the market size. Companies are increasingly concentrating on fast delivery to meet customer expectations, the combination of resources, infrastructure, and market demand in the North, strengthening its dominant position in the India express delivery market.

In November 2023, Blue Dart Express partnered with India Post to introduce automated Digital Parcel Lockers at selected post offices, enhancing delivery options for customers. This innovation allows recipients to securely retrieve their packages without needing personal receipts, using a code for access. The initiative, powered by Podrones, aims to improve last-mile delivery efficiency and customer convenience. The partnership's focus on leveraging technology for better logistics solutions reinforces Blue Dart's commitment to customer service and innovation in the express delivery market.

Future Market Scenario (FY2025 - FY2032F)

Enhanced use of AI, automation, and drone technology will streamline logistics, optimize routes, and improve last-mile delivery efficiency.

Continued growth of e-commerce will drive demand for faster delivery services, including same-day and hyperlocal options, particularly in smaller cities.

A focus on eco-friendly practices, such as electric vehicles and sustainable packaging, will become a priority as consumers demand greener delivery options.

Companies will prioritize transparency, real-time tracking, and improved customer service to meet rising consumer expectations in a competitive market.

Key Players Landscape and Outlook

Indian express delivery companies are transforming to remain in the competition due to rapid changes in the market. To enhance operability, many technologies, such as AI and machine learning, improve route planning and logistics efficiency. This cuts the delivery time and operational expenses. Businesses are offering same or next-business-day deliveries to satisfy the increasing consumer demand. Sustainability is another facet of great interest that focuses on packaging and electric vehicles of companies that are environmentally friendly and have lower carbon emissions. Also, some of the companies have purchased warehouses and fulfillment centers to enhance stock control and minimize lead time. Loyalty programs and personalized marketing strategies are being introduced to customers with the intention of retaining them and nurturing their brand alliance.

In March 2023, FedEx announced the opening of its first Advanced Capability Community in Hyderabad, India. This initiative aims to develop a diverse workforce, enhance recruitment, and improve operational efficiency through technology and innovation. The Advanced Capability Community will provide shared services to support FedEx's technological needs, contributing to the global supply chain.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

• 4.1. Product and Market Intelligence
• 4.2. Mode of Brand Awareness
• 4.3. Factors Considered in Purchase Decisions
  • 4.3.1. Features and Other Value-Added Service
  • 4.3.2. Speed and Reliability
  • 4.3.3. Tracking and Transparency
  • 4.3.4. Cost
  • 4.3.5. Package Handling
• 4.4. Consideration of Privacy and Regulations

5. India Express Delivery Market Outlook, FY2018-2032F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Services
    • 5.2.1.1. Online
    • 5.2.1.2. Offline
  • 5.2.2. By Business
    • 5.2.2.1. B2B
    • 5.2.2.2. B2C
    • 5.2.2.3. C2C
  • 5.2.3. By Destination
    • 5.2.3.1. Domestic
    • 5.2.3.2. International
  • 5.2.4. By End-user
    • 5.2.4.1. Services
    • 5.2.4.2. Wholesale
    • 5.2.4.3. Retail Trade
    • 5.2.4.4. Manufacturing
    • 5.2.4.5. Construction
    • 5.2.4.6. Others
  • 5.2.5. By Region
    • 5.2.5.1. North
    • 5.2.5.2. East
    • 5.2.5.3. West and Central
    • 5.2.5.4. South
  • 5.2.6. By Company Market Share Analysis (Top 5 Companies and Others - By Value, FY2024)
• 5.3. Market Map Analysis, FY2024
  • 5.3.1. By Services
  • 5.3.2. By Business
  • 5.3.3. By Destination
  • 5.3.4. By End-user
  • 5.3.5. By Region

6. Demand Supply Analysis

7. Value Chain Analysis

8. Porter's Five Forces Analysis

9. PESTLE Analysis

10. Pricing Analysis

11. Market Dynamics

• 11.1. Market Drivers
• 11.2. Market Challenges

12. Market Trends and Developments

13. Case Studies

14. Competitive Landscape

• 14.1. Competition Matrix of Top 5 Market Leaders
• 14.2. SWOT Analysis for Top 5 Players
• 14.3. Key Players Landscape for Top 10 Market Players
  • 14.3.1. DTDC Express Limited
    • 14.3.1.1. Company Details
    • 14.3.1.2. Key Management Personnel
    • 14.3.1.3. Products and Services
    • 14.3.1.4. Financials (As Reported)
    • 14.3.1.5. Key Market Focus and Geographical Presence
    • 14.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 14.3.2. Delhivery Limited
  • 14.3.3. Blue Dart Express Limited
  • 14.3.4. Ekart Logistics Private Limited
  • 14.3.5. Xpressbees Private Limited
  • 14.3.6. Ecom Express Private Limited
  • 14.3.7. Gati Limited
  • 14.3.8. Shadowfax Technologies Private Limited
  • 14.3.9. Professional Courier Services Pvt. Ltd.
  • 14.3.10. Safexpress Private Limited

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

15. Strategic Recommendations

16. About Us and Disclaimer

List of Tables

• Table 1. Pricing Analysis of Products from Key Players
• Table 2. Competition Matrix of Top 5 Market Leaders
• Table 3. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 4. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. India Express Delivery Market, By Value, In USD Billion, FY2018-FY2032F
• Figure 2. India Express Delivery Market Share (%), By Services, FY2018-FY2032F
• Figure 3. India Express Delivery Market Share (%), By Business, FY2018-FY2032F
• Figure 4. India Express Delivery Market Share (%), By Destination, FY2018-FY2032F
• Figure 5. India Express Delivery Market Share (%), By End-user, FY2018-FY2032F
• Figure 6. India Express Delivery Market Share (%), By Region, FY2018-FY2032F
• Figure 7. By Services Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 8. By Business Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 9. By Destination Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 10. By End-user Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 11. By Region Map-Market Size (USD Billion) & Growth Rate (%), FY2024