印度的设施管理市场评估:各类型，模式别，各产业类型，各终端用户，各地区，机会及预测，2018～2032年

印度设施管理市场预计将从 2024 财年的 507.4 亿美元增长到 2032 财年的 1325.5 亿美元，在预测期内（2025 财年 - 2032 财年）的复合年增长率为 12.75%。由于快速的城市化、基础设施的发展和不断变化的业务需求，印度的设施管理市场正在快速成长。设施管理产业是一个广泛的领域，提供建筑环境的维护、营运、安全和能源管理等服务，并确保其高效运作。物联网、人工智慧和自动化技术的发展，以实现预测性维护、优化资源利用和高效成本控制，是推动需求的因素。其他关键推动因素包括商业房地产、混合工作空间的成长，以及智慧城市使命等政府举措，这些举措专注于永续和包容性的城市发展。此外，绿建筑的日益普及和对监管框架的遵守也推动了对专业设施管理服务的需求。由于外包趋势的增加，市场正在经历显着的成长，而基于云端的解决方案的整合再次塑造了行业格局。 IT、医疗保健和零售业对实现卓越营运的综合设施管理服务的需求产生了重大影响。随着企业在营运中优先考虑安全性、永续性和效率，同时采用创新解决方案来满足印度不断变化的基础设施需求，这个充满活力的市场有望继续扩张。儘管公司越来越多地将直接收购竞争对手作为其成长策略的一部分，但它们也经常与科技公司合作，以改善其服务和长期效率。

例如，2024 年 9 月，弹性工作空间供应商 Awfis Space Solutions Limited 与 SMS Integrated Facility Services Private Limited 签署了一份业务购买协议，以 317 万美元的价格出售其设施管理部门 Awfis Care。

2024 年 10 月，CBRE 南亚私人有限公司获得了一份价值 300 万美元的合同，负责科技公司 NetApp 在印度的 107 万平方英尺办公资产的综合设施管理。 CBRE 宣布与 NetApp 建立合作伙伴关係，对位于印度的 107 万平方英尺办公资产进行综合设施管理。

目录

第1章 计划的范围和定义

第2章 调查手法

第3章 摘要整理

第4章 客户的迴响

• 产品与市场资讯
• 品牌认知度
• 决定是否购买时考虑的要素
  • 服务品质
  • 服务范围
  • 科技和革新
  • 顾客支援
  • 可扩展性
  • 弹性
  • 顾客的迴响和参考文献
• 未满足需求

第5章 印度的设施管理市场预测，2018年度～2032年度

• 市场规模的分析与预测
  • 各金额
  • 各数量
• 市场占有率分析与预测
  • 各类型
    • 硬服务
    • 软体服务
  • 模式别
    • 单一
    • 绑定套组
    • 整合型
  • 各产业类型
    • 组织化
    • 未加入组织
  • 各终端用户
    • 商业
    • 住宅
    • 产业
    • 公共
  • 各地区
    • 北部
    • 南部
    • 东部
    • 西部和中央部
  • 市场占有率分析(前五名公司以及其他- 各金额，2024年度)，各企业
• 市场地图分析，2024年度
  • 各类型
  • 模式别
  • 各产业类型
  • 各终端用户
  • 各地区

第6章 波特的五力分析

第7章 大环境分析

第8章 市场动态

• 推动市场要素
• 市场课题

第9章 市场趋势与发展

第10章 案例研究

第11章 竞争情形

• 市场领导前五名公司的竞争矩阵
• 前五大企业的SWOT分析
• 市场前十大企业的主要企业的形势
  • Sodexo Facilities Management Services India Private Limited
  • 公司概要
  • 主要经营团队
  • 产品和服务
  • 财务状况(报告那样)
  • 主要市场焦点和地理存在感
  • 最近的趋势/合作/伙伴关係/合併和收购
  • BVG India Limited
  • ISS Facility Services India Private Limited
  • G4S Security Services(India)Private Limited
  • Tenon Facility Management Pvt Ltd
  • Jones Lang Lasalle Property Consultants India Private Limited(JLL India)
  • SILA Group
  • CBRE South Asia Private Limited
  • Knight Frank(India)Private Limited
  • Duster Total Solutions Services Pvt Ltd.

上述公司不依市场占有率排序，并且可能会根据研究工作期间获得的资讯进行更改。

第12章 策略性建议

第13章 关于查公司·免责声明

India facility management market is projected to witness a CAGR of 12.75% during the forecast period FY2025-FY2032, growing from USD 50.74 billion in FY2024 to USD 132.55 billion in FY2032. The facility management market in India is growing rapidly, owing to the rapid growth of urbanization, infrastructure, and changing business needs. The facility management domain is a broad domain which provides services such as maintenance, operations, security, and energy management for built environments to ensure they function and perform efficiently. The technological developments in IoT, AI, and automation for predictive maintenance, optimizing resource use, and efficient cost management are factors propelling the demand. The other key drivers include the growth of commercial real estate, hybrid workspaces, and government initiatives such as the Smart Cities Mission, which focuses on sustainable and inclusive urban development. Increasing adoption of green building practices and compliance with regulatory frameworks are also driving demand for professional facility management services. The market has witnessed tremendous growth due to increasing outsourcing trends, and the integration of cloud-based solutions is again reshaping the landscape of this industry. IT, healthcare, and retail sectors significantly influence the demand for integrated facility management services for operational excellence. This dynamic market is poised for sustained expansion as businesses prioritize safety, sustainability, and efficiency in their operations while embracing innovative solutions to meet evolving infrastructure needs across India. Businesses are increasingly acquiring competitors entirely as part of their growth strategies, while many are also partnering with technology firms to enhance their services and long-term efficiency.

For instance, in September 2024, flexible workspace provider Awfis Space Solutions Limited entered into a business transfer agreement with SMS Integrated Facility Services Private Limited for the divestiture of its facility management division - Awfis Care, for a sale consideration of USD 3.17 million.

In October 2024, CBRE South Asia Private Limited bagged a USD 3 million contract for integrated facilities management of tech firm NetApp's 1.07 million square feet office assets in India. CBRE announced a partnership for integrated facilities management of NetApp's 1.07 million square feet office assets in India.

Advanced Maintenance Services for Industries Drive the Market

India facility management market is in a growth phase, driven by high-technology maintenance services for various industries. As organizations increasingly recognize the significance of operational efficiency, the integration of cutting-edge technologies such as IoT and automation has become paramount. Furthermore, the soft and hard service delivery market is changing due to the growing emphasis on sustainability and cost-effectiveness through providers' adoption of eco-friendly practices and energy-efficient solutions. Such a paradigm shift enhances the longevity of buildings and infrastructure significantly improving overall productivity. Also, advanced clinical equipment maintenance services led the healthcare providers by ensuring the reliability, safety, and efficiency of critical medical devices. By emphasizing quality control, user training, and preventive care, they enhance patient outcomes while reducing operational risks.

For instance, in March 2023, Sodexo Facilities Management Services India Private Limited launched its expertise to AHPI-affiliate healthcare providers and diagnostic centers in Ranchi for the repair, maintenance, and upkeep of clinical equipment to enable quality patient care. The warehouse comprises a state-of-the-art repair laboratory housing vital spare parts and accessories for equipment crucial to patient care.

Growth in the Commercial Sector Fuels the Demand

Growth in the commercial sector is significantly contributing to the growth of facility management services in India. With urbanization picking up pace and businesses expanding, there is a huge need for commercial spaces to be well maintained. Organizations are outsourcing facility management services to enhance operational efficiency and focus on core activities. After the pandemic, expectations around safety, hygiene, and sustainability have surged, increasing demand for all-around facility management solutions. On the other hand, the Indian government is taking infrastructure development initiatives such as Smart Cities Mission and expressway construction to boost the commercial and residential settlements near them. This provides numerous opportunities for facility management service providers to support shifting commercial landscapes in cities.

For instance, in January 2025, Ocus Group, a leading Gurugram-based developer, announced its collaboration with CBRE, a global leader in facility management services, to manage Ocus Medley. This strategic partnership aims to deliver high-quality facilities management, enhancing the level of service and operational efficiency for its occupants. Spanning 4.14 acres, Ocus Medley is a strategically positioned mixed-use development located in Sector 99 on Dwarka Expressway in North India.

Hard Services Dominate the Market

Hard services dominate the facility management market as organizations focus on the structural integrity and operational efficiency of their facilities. Hard services include essential maintenance tasks such as HVAC systems, electrical and plumbing services, and building repairs, which are critical for ensuring safety and compliance with regulatory standards. As businesses expand, the urbanization rate accelerates, and real estate booms, there is a greater need for efficient hard services to maintain the complex infrastructures. Focusing on hard services reduces risk and contributes to commercial environments' overall productivity and sustainability, ensuring a firm market grip. Hard services such as electrical works encompass essential tasks such as installation, maintenance, and repair of electrical systems, which are critical for the functionality of modern infrastructures.

For instance, in January 2025, Rulka Electricals Limited secured new work orders totaling USD 1.12 million from an MNC realty client. The projects, located in Bangalore and Pune, include electrical infrastructure, fire detection, lighting protection systems, and CCTV installations, strengthening the company's expanding order book.

Southern India Leads the Market

Southern India is emerging as a key region in the Indian facility management market, primarily due to rapid urbanization and strong economic growth. The growth of the commercial sector in the region, particularly in cities such as Bengaluru and Chennai, has increased the demand for holistic facility management services. As companies increasingly focus on operational efficiency, the demand for niche hard and soft services skyrocketed. In addition, with many IT parks and commercial hubs set up, the competitive environment fosters innovation and integration of technology into facility service delivery. Companies are enhancing infrastructure by offering their services, boosting market growth, and making Southern India hold a significant market share with the highest demand for facility management services. Companies are collaborating and acquiring to foster innovation and expand their footprints in southern states.

For instance, in January 2025, Supreme Facility Management Limited, a leading player in the facility management sector, signed a Non-Binding MOU (Term Sheet) to acquire a 76% stake in two companies, Cleanway Management Systems (India) Private Limited and Ashok Business Service India Private Limited respectively. This strategic move is set to bolster the Integrated Facility Management service offering of the Supreme in the Southern part of India, particularly Karnataka, Tamil Nadu, and Telangana, further consolidating its leadership in the region.

Future Market Scenario (FY2025 - FY2032F)

The Indian facility management market will witness increased adoption of smart technologies for efficient, real-time service delivery for the forecasted period.

Sustainability-focused solutions will dominate as eco-friendly practices and energy-efficient technologies become critical to be used in buildings as per standards.

Integrated facility management services will streamline operations, offering holistic solutions to meet diverse business needs.

Infrastructure growth and urbanization will drive demand for professional facility management across expanding sectors such as healthcare, residential real estate, and hotels.

Key Players Landscape and Outlook

The competitive landscape of the Indian facility management market is characterized by a high degree of fragmentation, with numerous local and international players vying for market share. The market competition is driven by the growing demand for both hard and soft services across various sectors, including commercial, healthcare, and education. Major players such as BVG India Limited, ISS Facility Services, and Compass Group India leverage their extensive experience and technological advancements to enhance service delivery and operational efficiency. The growth opportunities remain robust, driven by government initiatives like the Smart Cities Mission and rising urbanization. As businesses prioritize sustainability and efficiency, the facility management sector is poised for continued evolution, with innovation and quality service becoming key differentiators in this competitive environment. This scenario further means the growing demand for sophisticated facility management services, making industry players indispensable partners in fostering operational excellence and strategic growth.

For instance, in March 2023, ISS Facility Services India Private Limited plans to double its workforce in India to 100 thousand employees and aims to achieve a revenue of approximately USD 300 million by 2025, citing "significant" business opportunities in the country.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

• 4.1. Product and Market Intelligence
• 4.2. Brand Awareness
• 4.3. Factors Considered in Purchase Decisions
  • 4.3.1. Service Quality
  • 4.3.2. Service Scope
  • 4.3.3. Technology and Innovation
  • 4.3.4. Customer Support
  • 4.3.5. Scalability
  • 4.3.6. Flexibility
  • 4.3.7. Testimonials and References
• 4.4. Unmet Needs

5. India Facility Management Market Outlook, FY2018-FY2032F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
  • 5.1.2. By Volume
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Type
    • 5.2.1.1. Hard Service
      • 5.2.1.1.1. Plumbing
      • 5.2.1.1.2. Electrical Works
      • 5.2.1.1.3. Maintenance and Repair
      • 5.2.1.1.4. Others
    • 5.2.1.2. Soft Service
      • 5.2.1.2.1. Security and Safety
      • 5.2.1.2.2. Cleaning
      • 5.2.1.2.3. Waste Removal
      • 5.2.1.2.4. Others
  • 5.2.2. By Mode
    • 5.2.2.1. Single
    • 5.2.2.2. Bundle
    • 5.2.2.3. Integrated
  • 5.2.3. By Industry Type
    • 5.2.3.1. Organized
    • 5.2.3.2. Unorganized
  • 5.2.4. By End-user
    • 5.2.4.1. Commercial
    • 5.2.4.2. Residential
    • 5.2.4.3. Industrial
    • 5.2.4.4. Public
  • 5.2.5. By Region
    • 5.2.5.1. North
    • 5.2.5.2. South
    • 5.2.5.3. East
    • 5.2.5.4. West and Central
  • 5.2.6. By Company Market Share Analysis (Top 5 Companies and Others - By Value, FY2024)
• 5.3. Market Map Analysis, FY2024
  • 5.3.1. By Type
  • 5.3.2. By Mode
  • 5.3.3. By Industry Type
  • 5.3.4. By End-user
  • 5.3.5. By Region

6. Porter's Five Forces Analysis

7. PESTLE Analysis

8. Market Dynamics

• 8.1. Market Drivers
• 8.2. Market Challenges

9. Market Trends and Developments

10. Case Studies

11. Competitive Landscape

• 11.1. Competition Matrix of Top 5 Market Leaders
• 11.2. SWOT Analysis for Top 5 Players
• 11.3. Key Players Landscape for Top 10 Market Players
  • 11.3.1. Sodexo Facilities Management Services India Private Limited
    • 11.3.1.1. Company Details
    • 11.3.1.2. Key Management Personnel
    • 11.3.1.3. Products and Services
    • 11.3.1.4. Financials (As Reported)
    • 11.3.1.5. Key Market Focus and Geographical Presence
    • 11.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 11.3.2. BVG India Limited
  • 11.3.3. ISS Facility Services India Private Limited
  • 11.3.4. G4S Security Services (India) Private Limited
  • 11.3.5. Tenon Facility Management Pvt Ltd
  • 11.3.6. Jones Lang Lasalle Property Consultants India Private Limited (JLL India)
  • 11.3.7. SILA Group
  • 11.3.8. CBRE South Asia Private Limited
  • 11.3.9. Knight Frank (India) Private Limited
  • 11.3.10. Duster Total Solutions Services Pvt Ltd.

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

12. Strategic Recommendations

13. About Us and Disclaimer

List of Tables

• Table 1. Competition Matrix of Top 5 Market Leaders
• Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. India Facility Management Market, By Value, In USD Billion, FY2018-FY2032F
• Figure 2. India Facility Management Market, By Volume, In Units, FY2018-FY2032F
• Figure 3. India Facility Management Market Share (%), By Type, FY2018-FY2032F
• Figure 4. India Facility Management Market Share (%), By Mode, FY2018-FY2032F
• Figure 5. India Facility Management Market Share (%), By Industry Type, FY2018-FY2032F
• Figure 6. India Facility Management Market Share (%), By End-user, FY2018-FY2032F
• Figure 7. India Facility Management Market Share (%), By Region, FY2018-FY2032F
• Figure 8. By Type Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 9. By Mode Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 10. By Industry Type Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 11. By End-user Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 12. By Region Map-Market Size (USD Billion) & Growth Rate (%), FY2024