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市场调查报告书
商品编码
1559039

文本分析市场：全球产业分析、规模、占有率、成长、趋势、预测，2024-2033年

Text Analytics Market: Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2024-2033
出版日期: | 出版商: Persistence Market Research | 英文 300 Pages | 商品交期: 2-5个工作天内

价格
简介目录

Persistence Market Research最近发布了一份关于全球文本分析市场的综合报告，深入分析了关键市场动态，包括市场驱动因素、趋势、机会和挑战。这份详细的报告揭示了预测期内的市场结构和成长潜力。

主要见解

  • 文字分析市场规模（2024年）：89亿美元
  • 预测市场规模（2033年）：436亿美元
  • 全球市场成长率（2024年至2033年年复合成长率）：19.3%

文字分析市场 - 报告范围：

文字分析市场包括从非结构化文字资料中提取有意义的见解和模式。它在医疗保健、金融和零售等多个行业中发挥关键作用，透过分析客户回馈、社交媒体资料和其他文字资讯来帮助企业做出明智的决策。人工智慧（AI）和自然语言处理（NLP）技术的日益普及以及企业了解客户行为和改善客户体验的需求不断成长，推动了市场的发展。

推动市场成长的因素：

推动全球文本分析市场成长的关键因素有几个。对高效文字分析工具的需求不断增加，尤其是随着社群媒体、电子邮件和客户评论等非结构化资料的增加。将人工智慧和机器学习（ML）整合到文字分析中进一步提高了资料解释的准确性和有效性。此外，随着企业越来越注重提高客户满意度，文字分析提供宝贵的见解，以增强服务交付和决策。对即时分析的需求以及基于云端的文本分析解决方案的日益采用也促进了市场的扩张。

市场限制因素：

儘管文本分析市场具有巨大的成长潜力，但仍面临某些挑战。实施高阶文字分析解决方案的高昂成本可能成为中小型企业（SME）的障碍。此外，分析多语言和特定领域文字资料的复杂性可能会限制结果的准确性。对资料隐私的担忧也可能阻碍市场成长，尤其是在分析敏感的客户资讯时。此外，缺乏熟练的专业人员来管理和解释文本分析资料可能对某些组织来说是一个挑战。

市场机会：

文字分析市场提供了巨大的成长机会，尤其是在医疗保健、零售和金融服务等领域。对客户体验管理的日益关注以及对即时情绪分析的需求为市场成长开闢新的途径。 NLP 和人工智慧的创新，包括开发更复杂的演算法，预计将提高文字分析的准确性和速度。此外，社群媒体分析的兴起和对品牌认知洞察力不断成长的需求为市场参与者提供了有利的机会。基于云端的文本分析解决方案的日益普及是另一个机会领域，因为它允许组织更有效地扩展其营运。

本报告涵盖的主要问题

  • 推动全球文本分析市场的关键因素是什么？
  • 文本分析在哪些产业和地区的应用最为先进？
  • 人工智慧与自然语言处理技术如何形塑市场竞争格局？
  • 谁是文本分析市场的主要参与者？
  • 全球文本分析市场的新趋势和未来前景是什么？

目录

第1章 执行摘要

第2章 市场概述

  • 市场范围/分类
  • 市场定义/范围/限制

第3章 主要市场趋势

  • 影响市场的主要趋势
  • 解决方案创新/发展趋势

第4章 价格分析

  • 定价模型的类型
    • 订阅定价模型
    • 永久许可
  • 平均价格分析基准

第5章 全球文本分析市场需求（金额）分析

  • 2019-2023年市场价值分析
  • 2024-2033年市场价值预测
    • 年成长趋势分析
    • 绝对的获利机会

第6章 市场背景

  • 宏观经济因素
  • 预测因子 - 相关性和影响
  • 价值链
  • COVID-19 危机 - 影响评估
  • 市场动态

第7章 依解决方案进行的全球文本分析市场分析

  • 简介/主要调查结果
  • 2019-2023年市场规模（金额）分析
  • 2024-2033年市场规模（金额）分析与预测
    • 软体
    • 服务
      • 咨询与咨询
      • 支援与维护
      • 培训
  • 依解决方案分析市场吸引力

第8章 全球文本分析市场应用分析

  • 简介/主要调查结果
  • 2019-2023年市场规模（金额）分析
  • 2024-2033年市场规模（金额）分析与预测
    • 情感分析
    • 风险与诈欺管理
    • 社群媒体监控
    • 数位广告
    • 商业智能
    • 其他
  • 依应用分析市场吸引力

第9章 全球文本分析市场分析，依产业

  • 简介/主要调查结果
  • 2019-2023年市场规模（金额）分析
  • 2024-2033年市场规模（金额）分析与预测
    • BFSI
    • 医疗保健
    • 製造业
    • 零售与消费品
    • 饭店业
    • 通讯
    • 其他
  • 依行业分析市场吸引力

第10章 全球文本分析市场分析，依地区

  • 简介/主要调查结果
  • 2019-2023年市场规模（金额）分析
  • 2024-2033年市场规模（金额）分析与预测
    • 北美
    • 拉丁美洲
    • 欧洲
    • 东亚
    • 南亚太地区
    • 中东和非洲
  • 区域市场吸引力分析

第11章 北美文本分析市场分析

第12章 拉丁美洲文本分析市场分析

第13章 欧洲文本分析市场分析

第14章 南亚和太平洋地区文本分析市场分析

第15章 东亚文本分析市场分析

第16章 中东与非洲文本分析市场分析

第17章 主要国家文本分析市场分析

  • 美国
  • 加拿大
  • 墨西哥
  • 巴西
  • 德国
  • 义大利
  • 法国
  • 英国
  • 西班牙
  • 比荷卢经济联盟
  • 俄罗斯
  • 欧洲其他地区
  • 中国
  • 日本
  • 韩国
  • 印度
  • 马来西亚
  • 印尼
  • 新加坡
  • 澳洲和纽西兰
  • GCC国家
  • 土耳其
  • 南非
  • 其他中东和非洲地区

第18章 市场结构分析

  • 依公司层级的市场分析
  • 主要公司市占率分析
  • 市场现况分析

第19章 竞争分析

  • 竞争仪表板
  • 竞争基准
  • 竞争详情
    • Microsoft Corporation
    • IBM Corporation
    • Oracle Corporation
    • SAP SE
    • Capgemini
    • NICE
    • SAS Institute Inc.
    • TIBCO Software Inc.
    • Attivio
    • Lexalytics
    • Medallia Inc.
    • Softweb Solutions Inc.
    • Confirmit AS
    • MaritzCX
    • Basis Technology
    • Micro Focus
    • bizAmica Software
    • Qualtrics
    • Kingland Systems
    • Sintelix Pty Ltd
    • Talkwalker Inc.
    • Meltwater

第20章 使用的先决条件与缩写

第21章 研究方法

简介目录
Product Code: PMRREP7096

Persistence Market Research has recently released a comprehensive report on the global Text Analytics Market, providing an in-depth analysis of key market dynamics, including drivers, trends, opportunities, and challenges. This detailed report sheds light on the market structure and growth potential over the forecast period.

Key Insights:

  • Text Analytics Market Size (2024E): USD 8.9 Bn
  • Projected Market Value (2033F): USD 43.6 Bn
  • Global Market Growth Rate (CAGR 2024 to 2033): 19.3%

Text Analytics Market - Report Scope:

The Text Analytics Market involves extracting meaningful insights and patterns from unstructured text data. It plays a critical role across various industries, such as healthcare, finance, and retail, helping companies make informed decisions by analyzing customer feedback, social media data, and other textual information. The market is driven by the increasing adoption of artificial intelligence (AI) and natural language processing (NLP) technologies, along with the rising need for businesses to understand customer behavior and improve customer experience.

Market Growth Drivers:

Several key factors are driving the growth of the global Text Analytics Market. The growing volume of unstructured data, especially from social media, email, and customer reviews, is creating a demand for efficient text analysis tools. The integration of AI and machine learning (ML) into text analytics is further enhancing the accuracy and effectiveness of data interpretation. Additionally, businesses are increasingly focusing on improving customer satisfaction, and text analytics offers valuable insights for enhancing service delivery and decision-making. The demand for real-time analysis and the rising adoption of cloud-based text analytics solutions are also contributing to market expansion.

Market Restraints:

Despite the significant growth potential, the Text Analytics Market faces certain challenges. The high cost of implementing advanced text analytics solutions can be a barrier for small and medium-sized enterprises (SMEs). Moreover, the complexity of analyzing multilingual and domain-specific text data may limit the accuracy of results. Data privacy concerns, especially when analyzing sensitive customer information, can also hinder the market's growth. Additionally, the lack of skilled professionals to manage and interpret text analytics data may present a challenge to some organizations.

Market Opportunities:

The Text Analytics Market presents substantial growth opportunities, particularly in sectors such as healthcare, retail, and financial services. The growing focus on customer experience management and the need for sentiment analysis in real time are opening new avenues for market growth. Innovations in NLP and AI, including the development of more sophisticated algorithms, are expected to enhance the accuracy and speed of text analysis. Additionally, the rise of social media analytics and the increasing demand for insights into brand perception offer lucrative opportunities for market players. The expanding adoption of cloud-based text analytics solutions is another area of opportunity, as it allows organizations to scale their operations efficiently.

Key Questions Answered in the Report:

  • What are the primary factors driving the global Text Analytics Market?
  • Which industries and regions are seeing the highest adoption of text analytics?
  • How are AI and NLP technologies shaping the competitive landscape in the market?
  • Who are the leading players in the Text Analytics Market, and what strategies are they implementing to maintain their market positions?
  • What are the emerging trends and future prospects in the global Text Analytics Market?

Competitive Intelligence and Business Strategy:

Key players in the Text Analytics Market, such as IBM Corporation, SAS Institute Inc., Microsoft Corporation, Lexalytics, Inc., and Clarabridge, Inc., are focusing on enhancing their product offerings through innovation and strategic partnerships. These companies are investing heavily in research and development to integrate AI and machine learning into their text analytics platforms, enabling more accurate and comprehensive data analysis. Collaborations with cloud service providers, as well as advancements in natural language processing, are helping these firms maintain a competitive edge. By focusing on customer-centric solutions and expanding into emerging markets, leading companies are positioning themselves for sustained growth in the evolving Text Analytics Market.

Key Companies Profiled:

  • Microsoft Corporation
  • IBM Corporation
  • Oracle Corporation
  • SAP SE
  • Capgemini
  • NICE
  • SAS Institute Inc.
  • TIBCO Software Inc.
  • Attivio
  • Lexalytics
  • Medallia Inc.
  • Softweb Solutions Inc.
  • Confirmit AS
  • MaritzCX
  • Basis Technology
  • Micro Focus
  • bizAmica Software
  • Qualtrics
  • Kingland Systems
  • Sintelix Pty Ltd
  • Talkwalker Inc.
  • Meltwater

Key Segments of Text Analytics Market Research

By Solution:

  • Software
  • Services
  • Consulting and Advisory
  • Support and Maintenance
  • Training

By Application:

  • Sentiment Analysis
  • Risk and Fraud Management
  • Social Media Monitoring
  • Digital Advertising
  • Business Intelligence

By Industry:

  • BFSI
  • Healthcare
  • Manufacturing
  • Retail and CPG
  • Hospitality
  • Telecommunication

By Region:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia & Pacific
  • Middle East and Africa (MEA)

Table of Contents

1. Executive Summary

  • 1.1. Global Market Outlook
  • 1.2. Demand Side Trends
  • 1.3. Supply Side Trends
  • 1.4. Analysis and Recommendations

2. Market Overview

  • 2.1. Market Coverage / Taxonomy
  • 2.2. Market Definition / Scope / Limitations

3. Key Market Trends

  • 3.1. Key Trends Impacting the Market
  • 3.2. Solution Innovation / Development Trends

4. Pricing Analysis

  • 4.1. Types of Pricing Models
    • 4.1.1. Subscription Pricing Model
    • 4.1.2. Perpetual Licensing
  • 4.2. Average Pricing Analysis Benchmark

5. Global Text Analytics Market Demand (Value in US$ Bn) Analysis 2019-2023 and forecast, 2024-2033

  • 5.1. Historical Market Value (US$ Bn) Analysis, 2019-2023
  • 5.2. Current and Future Market Value (US$ Bn) Projections, 2024-2033
    • 5.2.1. Y-o-Y Growth Trend Analysis
    • 5.2.2. Absolute $ Opportunity Analysis

6. Market Background

  • 6.1. Macro-Economic Factors
  • 6.2. Forecast Factors - Relevance & Impact
  • 6.3. Value Chain
  • 6.4. COVID-19 Crisis - Impact Assessment
    • 6.4.1. Current Statistics
    • 6.4.2. Short-Mid-Long-Term Outlook
    • 6.4.3. Likely Rebound
  • 6.5. Market Dynamics
    • 6.5.1. Drivers
    • 6.5.2. Restraints
    • 6.5.3. Opportunities

7. Global Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033, By Solution

  • 7.1. Introduction / Key Findings
  • 7.2. Historical Market Size (US$ Bn) Analysis By Solution, 2019-2023
  • 7.3. Current and Future Market Size (US$ Bn) Analysis and Forecast By Solution, 2024-2033
    • 7.3.1. Software
    • 7.3.2. Services
      • 7.3.2.1. Consulting and Advisory
      • 7.3.2.2. Support and Maintenance
      • 7.3.2.3. Training
  • 7.4. Market Attractiveness Analysis By Solution

8. Global Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033, By Application

  • 8.1. Introduction / Key Findings
  • 8.2. Historical Market Size (US$ Bn) Analysis By Application, 2019-2023
  • 8.3. Current and Future Market Size (US$ Bn) Analysis and Forecast By Application, 2024-2033
    • 8.3.1. Sentiment Analysis
    • 8.3.2. Risk and Fraud Management
    • 8.3.3. Social Media Monitoring
    • 8.3.4. Digital Advertising
    • 8.3.5. Business Intelligence
    • 8.3.6. Others
  • 8.4. Market Attractiveness Analysis By Application

9. Global Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033, By Industry

  • 9.1. Introduction / Key Findings
  • 9.2. Historical Market Size (US$ Bn) Analysis By Industry, 2019-2023
  • 9.3. Current and Future Market Size (US$ Bn) Analysis and Forecast By Industry, 2024-2033
    • 9.3.1. BFSI
    • 9.3.2. Healthcare
    • 9.3.3. Manufacturing
    • 9.3.4. Retail and CPG
    • 9.3.5. Hospitality
    • 9.3.6. Telecommunication
    • 9.3.7. Others
  • 9.4. Market Attractiveness Analysis By Industry

10. Global Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033, By Region

  • 10.1. Introduction / Key Findings
  • 10.2. Historical Market Size (US$ Bn) Analysis by Region, 2019-2023
  • 10.3. Current and Future Market Size (US$ Bn) Analysis and Forecast by Region, 2024-2033
    • 10.3.1. North America
    • 10.3.2. Latin America
    • 10.3.3. Europe
    • 10.3.4. East Asia
    • 10.3.5. South Asia Pacific
    • 10.3.6. Middle East and Africa
  • 10.4. Market Attractiveness Analysis by Region

11. North America Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033

  • 11.1. Introduction
  • 11.2. Historical Market Size (US$ Bn) Trend Analysis By Market Taxonomy, 2019-2023
  • 11.3. Current and Future Market Size (US$ Bn) Forecast By Market Taxonomy, 2024-2033
    • 11.3.1. By Solution
    • 11.3.2. By Application
    • 11.3.3. By Industry
    • 11.3.4. By Country
      • 11.3.4.1. U.S.
      • 11.3.4.2. Canada
  • 11.4. Market Attractiveness Analysis
    • 11.4.1. By Solution
    • 11.4.2. By Application
    • 11.4.3. By Industry
    • 11.4.4. By Country
  • 11.5. Market Trends
  • 11.6. Key Market Participants - Intensity Mapping

12. Latin America Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033

  • 12.1. Introduction
  • 12.2. Historical Market Size (US$ Bn) Trend Analysis By Market Taxonomy, 2019-2023
  • 12.3. Current and Future Market Size (US$ Bn) Forecast By Market Taxonomy, 2024-2033
    • 12.3.1. By Solution
    • 12.3.2. By Application
    • 12.3.3. By Industry
    • 12.3.4. By Country
      • 12.3.4.1. Brazil
      • 12.3.4.2. Mexico
      • 12.3.4.3. Rest of Latin America
  • 12.4. Market Attractiveness Analysis
    • 12.4.1. By Solution
    • 12.4.2. By Application
    • 12.4.3. By Industry
    • 12.4.4. By Country

13. Europe Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033

  • 13.1. Introduction
  • 13.2. Historical Market Size (US$ Bn) Trend Analysis By Market Taxonomy, 2019-2023
  • 13.3. Current and Future Market Size (US$ Bn) Forecast By Market Taxonomy, 2024-2033
    • 13.3.1. By Solution
    • 13.3.2. By Application
    • 13.3.3. By Industry
    • 13.3.4. By Country
      • 13.3.4.1. Germany
      • 13.3.4.2. Italy
      • 13.3.4.3. France
      • 13.3.4.4. U.K.
      • 13.3.4.5. Spain
      • 13.3.4.6. BENELUX
      • 13.3.4.7. Russia
      • 13.3.4.8. Rest of Europe
  • 13.4. Market Attractiveness Analysis
    • 13.4.1. By Solution
    • 13.4.2. By Application
    • 13.4.3. By Industry
    • 13.4.4. By Country

14. South Asia & Pacific Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033

  • 14.1. Introduction
  • 14.2. Historical Market Size (US$ Bn) Trend Analysis By Market Taxonomy, 2019-2023
  • 14.3. Current and Future Market Size (US$ Bn) Forecast By Market Taxonomy, 2024-2033
    • 14.3.1. By Solution
    • 14.3.2. By Application
    • 14.3.3. By Industry
    • 14.3.4. By Country
      • 14.3.4.1. India
      • 14.3.4.2. Indonesia
      • 14.3.4.3. Malaysia
      • 14.3.4.4. Singapore
      • 14.3.4.5. Australia & New Zealand
      • 14.3.4.6. Rest of South Asia and Pacific
  • 14.4. Market Attractiveness Analysis
    • 14.4.1. By Solution
    • 14.4.2. By Application
    • 14.4.3. By Industry
    • 14.4.4. By Country

15. East Asia Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033

  • 15.1. Introduction
  • 15.2. Historical Market Size (US$ Bn) Trend Analysis By Market Taxonomy, 2019-2023
  • 15.3. Current and Future Market Size (US$ Bn) Forecast By Market Taxonomy, 2024-2033
    • 15.3.1. By Solution
    • 15.3.2. By Application
    • 15.3.3. By Industry
    • 15.3.4. By Country
      • 15.3.4.1. China
      • 15.3.4.2. Japan
      • 15.3.4.3. South Korea
  • 15.4. Market Attractiveness Analysis
    • 15.4.1. By Solution
    • 15.4.2. By Application
    • 15.4.3. By Industry
    • 15.4.4. By Country

16. Middle East and Africa Text Analytics Market Analysis 2019-2023 and Forecast 2024-2033

  • 16.1. Introduction
  • 16.2. Historical Market Size (US$ Bn) Trend Analysis By Market Taxonomy, 2019-2023
  • 16.3. Current and Future Market Size (US$ Bn) Forecast By Market Taxonomy, 2024-2033
    • 16.3.1. By Solution
    • 16.3.2. By Application
    • 16.3.3. By Industry
    • 16.3.4. By Country
      • 16.3.4.1. GCC Countries
      • 16.3.4.2. Turkey
      • 16.3.4.3. South Africa
      • 16.3.4.4. Rest of Middle East and Africa
  • 16.4. Market Attractiveness Analysis
    • 16.4.1. By Solution
    • 16.4.2. By Application
    • 16.4.3. By Industry
    • 16.4.4. By Country

17. Key Countries Analysis- Text Analytics Market

  • 17.1. U.S. Text Analytics Market Analysis
    • 17.1.1. By Solution
    • 17.1.2. By Application
    • 17.1.3. By Industry
  • 17.2. Canada Text Analytics Market Analysis
    • 17.2.1. By Solution
    • 17.2.2. By Application
    • 17.2.3. By Industry
  • 17.3. Mexico Text Analytics Market Analysis
    • 17.3.1. By Solution
    • 17.3.2. By Application
    • 17.3.3. By Industry
  • 17.4. Brazil Text Analytics Market Analysis
    • 17.4.1. By Solution
    • 17.4.2. By Application
    • 17.4.3. By Industry
  • 17.5. Germany Text Analytics Market Analysis
    • 17.5.1. By Solution
    • 17.5.2. By Application
    • 17.5.3. By Industry
  • 17.6. Italy Text Analytics Market Analysis
    • 17.6.1. By Solution
    • 17.6.2. By Application
    • 17.6.3. By Industry
  • 17.7. France Text Analytics Market Analysis
    • 17.7.1. By Solution
    • 17.7.2. By Application
    • 17.7.3. By Industry
  • 17.8. U.K. Text Analytics Market Analysis
    • 17.8.1. By Solution
    • 17.8.2. By Application
    • 17.8.3. By Industry
  • 17.9. Spain Text Analytics Market Analysis
    • 17.9.1. By Solution
    • 17.9.2. By Application
    • 17.9.3. By Industry
  • 17.10. BENELUX Text Analytics Market Analysis
    • 17.10.1. By Solution
    • 17.10.2. By Application
    • 17.10.3. By Industry
  • 17.11. Russia Text Analytics Market Analysis
    • 17.11.1. By Solution
    • 17.11.2. By Application
    • 17.11.3. By Industry
  • 17.12. Rest of Europe Text Analytics Market Analysis
    • 17.12.1. By Solution
    • 17.12.2. By Application
    • 17.12.3. By Industry
  • 17.13. China Text Analytics Market Analysis
    • 17.13.1. By Solution
    • 17.13.2. By Application
    • 17.13.3. By Industry
  • 17.14. Japan Text Analytics Market Analysis
    • 17.14.1. By Solution
    • 17.14.2. By Application
    • 17.14.3. By Industry
  • 17.15. South Korea Text Analytics Market Analysis
    • 17.15.1. By Solution
    • 17.15.2. By Application
    • 17.15.3. By Industry
  • 17.16. India Text Analytics Market Analysis
    • 17.16.1. By Solution
    • 17.16.2. By Application
    • 17.16.3. By Industry
  • 17.17. Malaysia Text Analytics Market Analysis
    • 17.17.1. By Solution
    • 17.17.2. By Application
    • 17.17.3. By Industry
  • 17.18. Indonesia Text Analytics Market Analysis
    • 17.18.1. By Solution
    • 17.18.2. By Application
    • 17.18.3. By Industry
  • 17.19. Singapore Text Analytics Market Analysis
    • 17.19.1. By Solution
    • 17.19.2. By Application
    • 17.19.3. By Industry
  • 17.20. Australia and New Zealand Text Analytics Market Analysis
    • 17.20.1. By Solution
    • 17.20.2. By Application
    • 17.20.3. By Industry
  • 17.21. GCC Countries Text Analytics Market Analysis
    • 17.21.1. By Solution
    • 17.21.2. By Application
    • 17.21.3. By Industry
  • 17.22. Turkey Text Analytics Market Analysis
    • 17.22.1. By Solution
    • 17.22.2. By Application
    • 17.22.3. By Industry
  • 17.23. South Africa Text Analytics Market Analysis
    • 17.23.1. By Solution
    • 17.23.2. By Application
    • 17.23.3. By Industry
  • 17.24. Rest of Middle East and Africa Text Analytics Market Analysis
    • 17.24.1. By Solution
    • 17.24.2. By Application
    • 17.24.3. By Industry

18. Market Structure Analysis

  • 18.1. Market Analysis by Tier of Companies
  • 18.2. Market Share Analysis of Top Players
  • 18.3. Market Presence Analysis

19. Competition Analysis

  • 19.1. Competition Dashboard
  • 19.2. Competition Benchmarking
  • 19.3. Competition Deep Dive
    • 19.3.1. Microsoft Corporation
      • 19.3.1.1. Business Overview
      • 19.3.1.2. Solution Portfolio
      • 19.3.1.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.1.4. Key Strategy & Developments
    • 19.3.2. IBM Corporation
      • 19.3.2.1. Business Overview
      • 19.3.2.2. Solution Portfolio
      • 19.3.2.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.2.4. Key Strategy & Developments
    • 19.3.3. Oracle Corporation
      • 19.3.3.1. Business Overview
      • 19.3.3.2. Solution Portfolio
      • 19.3.3.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.3.4. Key Strategy & Developments
    • 19.3.4. SAP SE
      • 19.3.4.1. Business Overview
      • 19.3.4.2. Solution Portfolio
      • 19.3.4.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.4.4. Key Strategy & Developments
    • 19.3.5. Capgemini
      • 19.3.5.1. Business Overview
      • 19.3.5.2. Solution Portfolio
      • 19.3.5.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.5.4. Key Strategy & Developments
    • 19.3.6. NICE
      • 19.3.6.1. Business Overview
      • 19.3.6.2. Solution Portfolio
      • 19.3.6.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.6.4. Key Strategy & Developments
    • 19.3.7. SAS Institute Inc.
      • 19.3.7.1. Business Overview
      • 19.3.7.2. Solution Portfolio
      • 19.3.7.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.7.4. Key Strategy & Developments
    • 19.3.8. TIBCO Software Inc.
      • 19.3.8.1. Business Overview
      • 19.3.8.2. Solution Portfolio
      • 19.3.8.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.8.4. Key Strategy & Developments
    • 19.3.9. Attivio
      • 19.3.9.1. Business Overview
      • 19.3.9.2. Solution Portfolio
      • 19.3.9.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.9.4. Key Strategy & Developments
    • 19.3.10. Lexalytics
      • 19.3.10.1. Business Overview
      • 19.3.10.2. Solution Portfolio
      • 19.3.10.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.10.4. Key Strategy & Developments
    • 19.3.11. Medallia Inc.
      • 19.3.11.1. Business Overview
      • 19.3.11.2. Solution Portfolio
      • 19.3.11.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.11.4. Key Strategy & Developments
    • 19.3.12. Softweb Solutions Inc.
      • 19.3.12.1. Business Overview
      • 19.3.12.2. Solution Portfolio
      • 19.3.12.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.12.4. Key Strategy & Developments
    • 19.3.13. Confirmit AS
      • 19.3.13.1. Business Overview
      • 19.3.13.2. Solution Portfolio
      • 19.3.13.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.13.4. Key Strategy & Developments
    • 19.3.14. MaritzCX
      • 19.3.14.1. Business Overview
      • 19.3.14.2. Solution Portfolio
      • 19.3.14.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.14.4. Key Strategy & Developments
    • 19.3.15. Basis Technology
      • 19.3.15.1. Business Overview
      • 19.3.15.2. Solution Portfolio
      • 19.3.15.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.15.4. Key Strategy & Developments
    • 19.3.16. Micro Focus
      • 19.3.16.1. Business Overview
      • 19.3.16.2. Solution Portfolio
      • 19.3.16.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.16.4. Key Strategy & Developments
    • 19.3.17. bizAmica Software
      • 19.3.17.1. Business Overview
      • 19.3.17.2. Solution Portfolio
      • 19.3.17.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.17.4. Key Strategy & Developments
    • 19.3.18. Qualtrics
      • 19.3.18.1. Business Overview
      • 19.3.18.2. Solution Portfolio
      • 19.3.18.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.18.4. Key Strategy & Developments
    • 19.3.19. Kingland Systems
      • 19.3.19.1. Business Overview
      • 19.3.19.2. Solution Portfolio
      • 19.3.19.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.19.4. Key Strategy & Developments
    • 19.3.20. Sintelix Pty Ltd
      • 19.3.20.1. Business Overview
      • 19.3.20.2. Solution Portfolio
      • 19.3.20.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.20.4. Key Strategy & Developments
    • 19.3.21. Talkwalker Inc.
      • 19.3.21.1. Business Overview
      • 19.3.21.2. Solution Portfolio
      • 19.3.21.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.21.4. Key Strategy & Developments
    • 19.3.22. Meltwater
      • 19.3.22.1. Business Overview
      • 19.3.22.2. Solution Portfolio
      • 19.3.22.3. Profitability by Market Segments (Business Segments/Region)
      • 19.3.22.4. Key Strategy & Developments

20. Assumptions and Acronyms Used

21. Research Methodology