封面
市场调查报告书
商品编码
1623923

全球 VoIP 服务市场:产业分析、规模、占有率、成长、趋势和预测(2025-2032 年)

VoIP Services Market: Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2025 - 2032

出版日期: | 出版商: Persistence Market Research | 英文 169 Pages | 商品交期: 2-5个工作天内

价格
简介目录

主要的洞察

  • VoIP 服务市场规模(2025 年):166,947,900,000
  • 市场规模预测(2032 年):418,836,200,000 美元
  • 全球市场成长率(2025-2032):复合年增长率 14.0%

市场成长动力:

有几个关键因素推动全球 VoIP 服务市场的发展。企业和个人对经济高效的通讯解决方案的需求不断增长,推动了市场的成长。 5G 网路的推出等互联网基础设施的技术进步正在提高 VoIP 服务的品质和可靠性,进一步支持市场扩张。此外,对统一通讯 (UC) 系统和远端工作环境的日益增长的需求也加速了 VoIP 服务的采用。人工智慧驱动的分析和与协作工具的整合等创新功能的引入以及研发活动的增加,为各个用户群体提供了客製化解决方案,从而促进了市场的成长。

市场限制:

儘管成长前景看好,但 VoIP 服务市场面临着与安全问题和监管复杂性相关的课题。资料外洩和 VoIP 诈欺等网路安全威胁可能会吓跑潜在用户并阻碍市场扩张。此外,传统电话和 OTT 平台等替代通讯解决方案的出现也为 VoIP 服务带来了竞争。在网路基础设施较差的地区,通话品质问题带来了额外的课题。解决这些问题需要持续投资于先进的安全协议、遵守监管要求并改善服务不足地区的网路连线。

市场机会:

由于行动 VoIP 服务的日益普及以及人工智慧和区块链等先进技术融入通讯平台,市场提供了巨大的机会。开发满足现场和远端位置需求的强大混合通讯解决方案符合新的消费者偏好。智慧型手机和网路存取的广泛应用推动了新兴市场中 VoIP 服务的扩张,提供了巨大的成长潜力。策略合作伙伴关係、创新技术投资以及可客製化通讯套件的引入对于利用这些机会并保持市场领先地位至关重要。

本报告调查了全球 VoIP 服务市场,并提供了市场定义和概述、市场推动因素和阻碍因素、各种趋势、市场机会、课题以及市场规模(价值和一些数量)的趋势。 ,依不同细分领域、地区/主要国家、竞争格局、主要公司概况进行详细分析。

目录

第 1 章执行摘要

第二章 市场概览

第 3 章 主要市场趋势

  • 影响市场的主要趋势
  • VoIP 技术创新/发展趋势

第 4 章 价格分析

  • 按 VoIP 服务进行价格分析
  • 平均价格分析基准

第五章 全球 VoIP 服务需求分析与预测

  • 市场规模的变化
  • 当前与未来的市场规模

第六章 市场背景

  • 宏观经济因素
  • 预测因子 - 相关性和影响力
  • 价值链
  • COVID-19:影响评估
  • 市场动态
    • 驱动程式
    • 阻碍因素
    • 机会

第 7 章。
  • 市场规模的变化
  • 市场规模分析及预测
    • 国际 VoIP 电话
    • 国内 VoIP 电话
  • 市场吸引力分析

第 8 章 全球 VoIP 服务市场构成分析与预测

  • 市场规模的变化
  • 市场规模分析及预测
    • 计算机到计算机 VoIP
    • 计算机到电话的 VoIP
    • 电话到电话 VoIP
  • 市场吸引力分析

第 9 章:全球 VoIP 服务市场依服务分析及预测

  • 市场规模的变化
  • 市场规模分析及预测
    • SIP 中继 託管 IP PBX 託管 IP PBX
    • 其他
  • 市场吸引力分析

第 10 章:全球 VoIP 服务市场最终用户分析与预测

  • 市场规模的变化
  • 市场规模分析及预测
    • 个人用户
    • 企业用户
  • 市场吸引力分析

第 11 章:全球 VoIP 服务市场各区域分析及预测

  • 市场规模的变化
  • 市场规模分析及预测
    • 北美洲
    • 拉丁美洲
    • 欧洲
    • 东亚
    • 南亚太地区
    • 中东和非洲
  • 市场吸引力分析

第 12 章 北美 VoIP 服务市场分析与预测

  • 市场规模与趋势分析
  • 市场规模预测
    • 按呼叫类型
    • 按配置
    • 按服务
    • 按最终用户
    • 依国家/地区
  • 市场吸引力分析
  • 市场趋势
  • 主要参与者:实力映射

第 13 章:拉丁美洲 VoIP 服务市场分析与预测

  • 市场规模与趋势分析
  • 市场规模预测
    • 按呼叫类型
    • 按配置
    • 按服务
    • 按最终用户
    • 依国家/地区
  • 市场吸引力分析
  • 市场趋势
  • 主要参与者:实力映射

第 14 章:欧洲 VoIP 服务市场分析与预测

  • 市场规模与趋势分析
  • 市场规模预测
    • 按呼叫类型
    • 按配置
    • 按服务
    • 按最终用户
    • 依国家/地区
  • 市场吸引力分析
  • 市场趋势
  • 主要参与者:实力映射

15. 南亚地区 VoIP 服务市场分析与预测

  • 市场规模与趋势分析
  • 市场规模预测
    • 按呼叫类型
    • 按配置
    • 按服务
    • 按最终用户
    • 依国家/地区
  • 市场吸引力分析
  • 市场趋势
  • 主要参与者:实力映射

第16章 东亚VoIP服务市场分析及预测

  • 市场规模与趋势分析
  • 市场规模预测
    • 按呼叫类型
    • 按配置
    • 按服务
    • 按最终用户
    • 依国家/地区
  • 市场吸引力分析
  • 市场趋势
  • 主要参与者:实力映射

第 17 章:中东与非洲 VoIP 服务市场分析与预测

  • 市场规模与趋势分析
  • 市场规模预测
    • 按呼叫类型
    • 按配置
    • 按服务
    • 按最终用户
    • 依国家/地区
  • 市场吸引力分析
  • 市场趋势
  • 主要参与者:实力映射
第 18 章 主要国家分析:VoIP 服务市场
  • 美国
  • 加拿大
  • 德国
  • 英国
  • 法国
  • 义大利
  • 西班牙
  • 俄罗斯
  • 中国
  • 日本
  • 韩国
  • 印度
  • 印尼
  • 马来西亚
  • 澳洲和纽西兰
  • 海湾合作委员会国家 火鸡
  • 北非
  • 南非

第十九章 市场结构分析

  • 依公司层级进行市场分析
  • 主要公司的市占率分析
  • 市场存在分析

第 20 章 竞争分析

  • 竞争资讯中心
  • 竞争基准
  • 衝突详情
    • Vonage Holdings Corporation
    • 8x8 Inc.
    • ShoreTel Nextiva Inc.
    • RingCentral Inc.
    • West Corporation
    • Verizon Communications Inc.
    • Thinking Phone Networks Inc.
    • Inphonex LLC
    • Phone Power LLC
    • Grasshopper

第 21 章 假设与缩写

第 22 章 研究方法

简介目录
Product Code: PMRREP4710

Persistence Market Research has recently published an extensive report on the global VoIP Services Market. This report offers a comprehensive analysis of the key market dynamics, including drivers, trends, opportunities, and challenges, providing deep insights into the market structure.

Key Insights:

  • VoIP Services Market Size (2025E): USD 166,947.90 Mn
  • Projected Market Value (2032F): USD 418,836.20 Mn
  • Global Market Growth Rate (CAGR 2025 to 2032): 14.0%

VoIP Services Market - Report Scope:

The VoIP Services Market encompasses a variety of communication services delivered over the internet, enabling voice, video, and messaging solutions. These services are designed to offer cost efficiency, flexibility, and enhanced communication quality, catering to a broad range of consumers, including enterprises, small businesses, and individual users. The market serves diverse segments, including hosted VoIP, managed VoIP, and residential VoIP services. Growth is driven by increasing adoption of cloud-based solutions, advancements in internet connectivity, and the expanding application of VoIP across various industries, including IT, healthcare, and retail.

Market Growth Drivers:

Several key factors are driving the global VoIP Services Market. The rising demand for cost-effective communication solutions among businesses and individuals boosts the market's growth. Technological advancements in internet infrastructure, such as the rollout of 5G networks, have improved the quality and reliability of VoIP services, further fueling market expansion. Additionally, the growing need for unified communication systems and remote work environments accelerates the adoption of VoIP services. Enhanced research and development activities, along with the introduction of innovative features such as AI-driven analytics and integration with collaboration tools, contribute to market growth by offering tailored solutions for different user segments.

Market Restraints:

Despite promising growth prospects, the VoIP Services Market faces challenges related to security concerns and regulatory complexities. Cybersecurity threats, such as data breaches and VoIP fraud, can deter potential users and hinder market expansion. Additionally, the availability of alternative communication solutions, such as traditional telephony and OTT (over-the-top) platforms, presents competition to VoIP services. Concerns about call quality in regions with inadequate internet infrastructure pose additional challenges. Addressing these issues requires ongoing investment in advanced security protocols, regulatory compliance, and the improvement of internet connectivity in underserved regions.

Market Opportunities:

The market presents significant opportunities driven by the increasing adoption of mobile VoIP services and the integration of advanced technologies, such as AI and blockchain, into communication platforms. The development of robust hybrid communication solutions catering to the needs of both on-site and remote workforces aligns with emerging consumer preferences. The expansion of VoIP services in emerging markets, supported by the growing penetration of smartphones and internet access, offers substantial growth potential. Strategic partnerships, investments in innovative technologies, and the introduction of customizable communication packages are essential for capitalizing on these opportunities and maintaining market leadership.

Key Questions Answered in the Report:

  • What are the primary factors driving the growth of the VoIP Services Market globally?
  • Which types and applications of VoIP services are leading the adoption in various industries?
  • How are technological advancements influencing the competitive landscape of the VoIP Services Market?
  • Who are the key players in the VoIP Services Market, and what strategies are they employing to stay competitive?
  • What are the emerging trends and future prospects in the global VoIP Services Market?

Competitive Intelligence and Business Strategy:

Leading players in the global VoIP Services Market, including Vonage, RingCentral, and 8x8, focus on innovation, product differentiation, and strategic collaborations to gain a competitive edge. These companies invest in R&D to develop advanced VoIP solutions and explore new features such as enhanced security, analytics, and seamless integration with other software tools. Collaborations with telecom providers, cloud service companies, and IT vendors facilitate market access and promote adoption of VoIP services. Emphasis on user education, high-quality services, and comprehensive marketing strategies fosters market growth and enhances brand loyalty in the evolving VoIP Services Market landscape.

Key Companies Profiled:

  • Vonage Holdings Corporation
  • 8x8 Inc.
  • ShoreTel Nextiva Inc.
  • RingCentral Inc.
  • West Corporation
  • Verizon Communications Inc.
  • Thinking Phone Networks Inc.
  • Inphonex LLC
  • Phone Power LLC
  • Grasshopper

Key Segments of VoIP Services Market Industry Research

By Call Type:

  • International VoIP Call
  • Domestic VoIP Call

By Configuration:

  • Computer-to-Computer VoIP
  • Computer-to-Phone VoIP
  • Phone-to-Phone VoIP

By Service:

  • SIP Trunking
  • Hosted IP PBX
  • Managed IP PBX
  • Others

By End User:

  • Individual User
  • Corporate User

Region:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia Pacific
  • Middle East and Africa

Table of Contents

1. Executive Summary

  • 1.1. Global Market Outlook
  • 1.2. Demand Side Trends
  • 1.3. Supply Side Trends
  • 1.4. Analysis and Recommendations

2. Market Overview

  • 2.1. Market Coverage / Taxonomy
  • 2.2. Market Definition / Scope / Limitations

3. Key Market Trends

  • 3.1. Key Trends Impacting the Market
  • 3.2. VoIP Technology Innovation / Development Trends

4. Pricing Analysis

  • 4.1. Pricing Analysis, By VoIP Services
  • 4.2. Average Pricing Analysis Benchmark

5. Global VoIP Services Market Demand (Value in US$ Mn) Analysis 2020 - 2024 and Forecast, 2025 - 2032

  • 5.1. Historical Market Value (US$ Mn) Analysis, 2020 - 2024
  • 5.2. Current and Future Market Value (US$ Mn) Projections, 2025 - 2032
    • 5.2.1. Y-o-Y Growth Trend Analysis
    • 5.2.2. Absolute $ Opportunity Analysis

6. Market Background

  • 6.1. Macro-Economic Factors
  • 6.2. Forecast Factors - Relevance & Impact
  • 6.3. Value Chain
  • 6.4. COVID-19 Crisis - Impact Assessment
    • 6.4.1. Current Statistics
    • 6.4.2. Short-Mid-Long Term Outlook
    • 6.4.3. Likely Rebound
  • 6.5. Market Dynamics
    • 6.5.1. Drivers
    • 6.5.2. Restraints
    • 6.5.3. Opportunities

7. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, By Call Type

  • 7.1. Introduction / Key Findings
  • 7.2. Historical Market Size (US$ Mn) Analysis By Call Type, 2020 - 2024
  • 7.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Call Type, 2025 - 2032
    • 7.3.1. International VoIP Call
    • 7.3.2. Domestic VoIP Call
  • 7.4. Market Attractiveness Analysis By Call Type

8. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, by Configuration

  • 8.1. Introduction / Key Findings
  • 8.2. Historical Market Size (US$ Mn) Analysis By Configuration, 2020 - 2024
  • 8.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Configuration, 2025 - 2032
    • 8.3.1. Computer-to-Computer VoIP
    • 8.3.2. Computer-to-Phone VoIP
    • 8.3.3. Phone-to-Phone VoIP
  • 8.4. Market Attractiveness Analysis By Configuration

9. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, By Service

  • 9.1. Introduction / Key Findings
  • 9.2. Historical Market Size (US$ Mn) Analysis By Service, 2020 - 2024
  • 9.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Service, 2025 - 2032
    • 9.3.1. SIP Trunking
    • 9.3.2. Hosted IP PBX
    • 9.3.3. Managed IP PBX
    • 9.3.4. Others
  • 9.4. Market Attractiveness Analysis By Service

10. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, By End User

  • 10.1. Introduction / Key Findings
  • 10.2. Historical Market Size (US$ Mn) Analysis By End User, 2020 - 2024
  • 10.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By End User, 2025 - 2032
    • 10.3.1. Individual User
    • 10.3.2. Corporate User
  • 10.4. Market Attractiveness Analysis By End User

11. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, by Region

  • 11.1. Introduction / Key Findings
  • 11.2. Historical Market Size (US$ Mn) Analysis By Region, 2020 - 2024
  • 11.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Region, 2025 - 2032
    • 11.3.1. North America
    • 11.3.2. Latin America
    • 11.3.3. Europe
    • 11.3.4. East Asia
    • 11.3.5. South Asia Pacific
    • 11.3.6. Middle East and Africa
  • 11.4. Market Attractiveness Analysis By Region

12. North America VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 12.1. Introduction
  • 12.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 12.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 12.3.1. By Call Type
    • 12.3.2. By Configuration
    • 12.3.3. By Service
    • 12.3.4. By End User
    • 12.3.5. By Country
      • 12.3.5.1. U.S.
      • 12.3.5.2. Canada
  • 12.4. Market Attractiveness Analysis
    • 12.4.1. By Call Type
    • 12.4.2. By Configuration
    • 12.4.3. By Service
    • 12.4.4. By End User
    • 12.4.5. By Country
  • 12.5. Market Trends
  • 12.6. Key Market Participants - Intensity Mapping

13. Latin America VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 13.1. Introduction
  • 13.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 13.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 13.3.1. By Call Type
    • 13.3.2. By Configuration
    • 13.3.3. By Service
    • 13.3.4. By End User
    • 13.3.5. By Country
      • 13.3.5.1. Brazil
      • 13.3.5.2. Mexico
      • 13.3.5.3. Rest of Latin America
  • 13.4. Market Attractiveness Analysis
    • 13.4.1. By Call Type
    • 13.4.2. By Configuration
    • 13.4.3. By Service
    • 13.4.4. By End User
    • 13.4.5. By Country

14. Europe VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 14.1. Introduction
  • 14.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 14.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 14.3.1. By Call Type
    • 14.3.2. By Configuration
    • 14.3.3. By Service
    • 14.3.4. By End User
    • 14.3.5. By Country
      • 14.3.5.1. Germany
      • 14.3.5.2. Italy
      • 14.3.5.3. France
      • 14.3.5.4. U.K.
      • 14.3.5.5. Spain
      • 14.3.5.6. BENELUX
      • 14.3.5.7. Russia
      • 14.3.5.8. Rest of Europe
  • 14.4. Market Attractiveness Analysis
    • 14.4.1. By Call Type
    • 14.4.2. By Configuration
    • 14.4.3. By Service
    • 14.4.4. By End User
    • 14.4.5. By Country

15. South Asia & Pacific VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 15.1. Introduction
  • 15.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 15.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 15.3.1. By Call Type
    • 15.3.2. By Configuration
    • 15.3.3. By Service
    • 15.3.4. By End User
    • 15.3.5. By Country
      • 15.3.5.1. India
      • 15.3.5.2. Indonesia
      • 15.3.5.3. Malaysia
      • 15.3.5.4. Singapore
      • 15.3.5.5. Australia & New Zealand
      • 15.3.5.6. Rest of South Asia and Pacific
  • 15.4. Market Attractiveness Analysis
    • 15.4.1. By Call Type
    • 15.4.2. By Configuration
    • 15.4.3. By Service
    • 15.4.4. By End User
    • 15.4.5. By Country

16. East Asia VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 16.1. Introduction
  • 16.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 16.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 16.3.1. By Call Type
    • 16.3.2. By Configuration
    • 16.3.3. By Service
    • 16.3.4. By End User
    • 16.3.5. By Country
      • 16.3.5.1. China
      • 16.3.5.2. Japan
      • 16.3.5.3. South Korea
  • 16.4. Market Attractiveness Analysis
    • 16.4.1. By Call Type
    • 16.4.2. By Configuration
    • 16.4.3. By Service
    • 16.4.4. By End User
    • 16.4.5. By Country

17. Middle East and Africa VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 17.1. Introduction
  • 17.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 17.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 17.3.1. By Call Type
    • 17.3.2. By Configuration
    • 17.3.3. By Service
    • 17.3.4. By End User
    • 17.3.5. By Country
      • 17.3.5.1. GCC Countries
      • 17.3.5.2. Turkey
      • 17.3.5.3. South Africa
      • 17.3.5.4. Rest of Middle East and Africa
  • 17.4. Market Attractiveness Analysis
    • 17.4.1. By Call Type
    • 17.4.2. By Configuration
    • 17.4.3. By Service
    • 17.4.4. By End User
    • 17.4.5. By Country

18. Key Countries Analysis- VoIP Services Market

  • 18.1. U.S. VoIP Services Market Analysis
    • 18.1.1. By Call Type
    • 18.1.2. By Configuration
    • 18.1.3. By Service
    • 18.1.4. By End User
  • 18.2. Canada VoIP Services Market Analysis
    • 18.2.1. By Call Type
    • 18.2.2. By Configuration
    • 18.2.3. By Service
    • 18.2.4. By End User
  • 18.3. Germany VoIP Services Market Analysis
    • 18.3.1. By Call Type
    • 18.3.2. By Configuration
    • 18.3.3. By Service
    • 18.3.4. By End User
  • 18.4. U.K. VoIP Services Market Analysis
    • 18.4.1. By Call Type
    • 18.4.2. By Configuration
    • 18.4.3. By Service
    • 18.4.4. By End User
  • 18.5. France VoIP Services Market Analysis
    • 18.5.1. By Call Type
    • 18.5.2. By Configuration
    • 18.5.3. By Service
    • 18.5.4. By End User
  • 18.6. Italy VoIP Services Market Analysis
    • 18.6.1. By Call Type
    • 18.6.2. By Configuration
    • 18.6.3. By Service
    • 18.6.4. By End User
  • 18.7. Spain VoIP Services Market Analysis
    • 18.7.1. By Call Type
    • 18.7.2. By Configuration
    • 18.7.3. By Service
    • 18.7.4. By End User
  • 18.8. Russia VoIP Services Market Analysis
    • 18.8.1. By Call Type
    • 18.8.2. By Configuration
    • 18.8.3. By Service
    • 18.8.4. By End User
  • 18.9. China VoIP Services Market Analysis
    • 18.9.1. By Call Type
    • 18.9.2. By Configuration
    • 18.9.3. By Service
    • 18.9.4. By End User
  • 18.10. Japan VoIP Services Market Analysis
    • 18.10.1. By Call Type
    • 18.10.2. By Configuration
    • 18.10.3. By Service
    • 18.10.4. By End User
  • 18.11. South Korea VoIP Services Market Analysis
    • 18.11.1. By Call Type
    • 18.11.2. By Configuration
    • 18.11.3. By Service
    • 18.11.4. By End User
  • 18.12. India VoIP Services Market Analysis
    • 18.12.1. By Call Type
    • 18.12.2. By Configuration
    • 18.12.3. By Service
    • 18.12.4. By End User
  • 18.13. Indonesia VoIP Services Market Analysis
    • 18.13.1. By Call Type
    • 18.13.2. By Configuration
    • 18.13.3. By Service
    • 18.13.4. By End User
  • 18.14. Malaysia VoIP Services Market Analysis
    • 18.14.1. By Call Type
    • 18.14.2. By Configuration
    • 18.14.3. By Service
    • 18.14.4. By End User
  • 18.15. Australia & New Zealand VoIP Services Market Analysis
    • 18.15.1. By Call Type
    • 18.15.2. By Configuration
    • 18.15.3. By Service
    • 18.15.4. By End User
  • 18.16. GCC Countries VoIP Services Market Analysis
    • 18.16.1. By Call Type
    • 18.16.2. By Configuration
    • 18.16.3. By Service
    • 18.16.4. By End User
  • 18.17. Turkey VoIP Services Market Analysis
    • 18.17.1. By Call Type
    • 18.17.2. By Configuration
    • 18.17.3. By Service
    • 18.17.4. By End User
  • 18.18. Northern Africa VoIP Services Market Analysis
    • 18.18.1. By Call Type
    • 18.18.2. By Configuration
    • 18.18.3. By Service
    • 18.18.4. By End User
  • 18.19. South Africa VoIP Services Market Analysis
    • 18.19.1. By Call Type
    • 18.19.2. By Configuration
    • 18.19.3. By Service
    • 18.19.4. By End User

19. Market Structure Analysis

  • 19.1. Market Analysis by Tier of Companies
  • 19.2. Market Share Analysis of Top Players
  • 19.3. Market Presence Analysis

20. Competition Analysis

  • 20.1. Competition Dashboard
  • 20.2. Competition Benchmarking
  • 20.3. Competition Deep Dive
    • 20.3.1. Vonage Holdings Corporation
      • 20.3.1.1. Business Overview
      • 20.3.1.2. Solution Portfolio
      • 20.3.1.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.1.4. Key Strategy & Developments
    • 20.3.2. 8x8 Inc.
      • 20.3.2.1. Business Overview
      • 20.3.2.2. Solution Portfolio
      • 20.3.2.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.2.4. Key Strategy & Developments
    • 20.3.3. ShoreTel Nextiva Inc.
      • 20.3.3.1. Business Overview
      • 20.3.3.2. Solution Portfolio
      • 20.3.3.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.3.4. Key Strategy & Developments
    • 20.3.4. RingCentral Inc.
      • 20.3.4.1. Business Overview
      • 20.3.4.2. Solution Portfolio
      • 20.3.4.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.4.4. Key Strategy & Developments
    • 20.3.5. West Corporation
      • 20.3.5.1. Business Overview
      • 20.3.5.2. Solution Portfolio
      • 20.3.5.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.5.4. Key Strategy & Developments
    • 20.3.6. Verizon Communications Inc.
      • 20.3.6.1. Business Overview
      • 20.3.6.2. Solution Portfolio
      • 20.3.6.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.6.4. Key Strategy & Developments
    • 20.3.7. Thinking Phone Networks Inc.
      • 20.3.7.1. Business Overview
      • 20.3.7.2. Solution Portfolio
      • 20.3.7.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.7.4. Key Strategy & Developments
    • 20.3.8. Inphonex LLC
      • 20.3.8.1. Business Overview
      • 20.3.8.2. Solution Portfolio
      • 20.3.8.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.8.4. Key Strategy & Developments
    • 20.3.9. Phone Power LLC
      • 20.3.9.1. Business Overview
      • 20.3.9.2. Solution Portfolio
      • 20.3.9.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.9.4. Key Strategy & Developments
    • 20.3.10. Grasshopper
      • 20.3.10.1. Business Overview
      • 20.3.10.2. Solution Portfolio
      • 20.3.10.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.10.4. Key Strategy & Developments

21. Assumptions and Acronyms Used

22. Research Methodology