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市场调查报告书
商品编码
1875843

互动式人工智慧平台－全球市场份额和排名、总收入和需求预测（2025-2031年）

Conversational AI Platform - Global Market Share and Ranking, Overall Sales and Demand Forecast 2025-2031
出版日期: | 出版商: QYResearch | 英文 151 Pages | 商品交期: 2-3个工作天内

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全球对话式人工智慧平台市场预计在 2024 年达到 47.71 亿美元，预计到 2031 年将达到 101.5 亿美元，在预测期（2025-2031 年）内以 11.3% 的复合年增长率增长。

这个对话式人工智慧平台提供了一个用户友好的对话设计器，透过自然语言理解和语音生成，帮助开发和实施自动化客户服务、客户参与和人机互动的解决方案。

对话式人工智慧平台主要分为基于网页的平台和基于应用程式的平台。随着智慧型手机和平板电脑的普及，基于应用程式的平台发展迅速，是目前使用最广泛的类型，约占全球市场份额的51%。

互动式人工智慧平台的应用范围十分广泛，本报告将其分为大型企业（员工人数超过300人）和中小企业（SME）两类。大型企业是应用最广泛的领域，约占全球整体的67%，但中小企业的成长速度更快。

过去几年，北美一直是全球最大的互动式人工智慧平台市场区域，预计未来几年将持续成长，约占全球市场的 38%。

IBM、Genesys、微软、LivePerson、SAP 等是全球对话式人工智慧平台市场的主要供应商，其中前五大公司占据了全球市场 40% 以上的份额。

本报告旨在按地区/国家、类型和最终用户对全球对话式人工智慧平台市场进行全面分析，重点关注总收入、市场份额和主要企业的排名。

本报告以收益为准，以 2024 年为基准年，提供对话式人工智慧平台市场规模、估算和预测，并包含 2020 年至 2031 年的历史数据和预测数据。报告采用定量和定性分析相结合的方法，帮助读者制定业务和成长策略，评估市场竞争格局，分析自身在当前市场中的地位，并就对话式人工智慧平台做出明智的商业决策。

市场区隔

公司

  • SAP
  • IBM
  • Microsoft
  • Ada
  • Kore.ai
  • Conversica
  • LivePerson
  • Genesys
  • Boost.ai
  • Kata.ai
  • Cognigy
  • OneReach.ai
  • Avaamo
  • Aisera
  • Kasisto
  • Gupshup
  • Zoom（Solvvy）
  • Cegeka（Certainly）
  • Hyro
  • Laiye（Mindsay）
  • Amelia
  • Rasa
  • Yellow.ai

按类型分類的细分市场

  • 网路为基础的对话式人工智慧平台
  • 面向应用程式的对话式人工智慧平台

最终使用者群体

  • 大公司
  • 小型企业

按地区

  • 北美洲
    • 美国
    • 加拿大
  • 亚太地区
    • 中国
    • 日本
    • 韩国
    • 东南亚
    • 印度
    • 澳洲
    • 亚太其他地区
  • 欧洲
    • 德国
    • 法国
    • 英国
    • 义大利
    • 荷兰
    • 北欧国家
    • 其他欧洲
  • 拉丁美洲
    • 墨西哥
    • 巴西
    • 其他拉丁美洲
  • 中东和非洲
    • 土耳其
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 其他中东和非洲地区

The global market for Conversational AI Platform was estimated to be worth US$ 4771 million in 2024 and is forecast to a readjusted size of US$ 10150 million by 2031 with a CAGR of 11.3% during the forecast period 2025-2031.

Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

Conversational AI platform is mainly classified into the following types: web and APP. APP type have a fast growth rate due to the increasing in mobile phones and pads, it is the most widely used type who takes up about 51% of the global market.

Conversational AI platform has wide range of applications, this report classified them into Large Enterprises (above 300 employees) and SMEs. Large enterprises were the most widely used area that took up about 67% of the global total, while the SMEs have quicker growth rate.

North America is the largest region of conversational AI platform in the world in the past few years and it will keep increasing in the next few years. North America market took up about 38% the global marke.

IBM, Genesys, Microsoft, LivePerson, SAP, etc. are the key suppliers in the global conversational AI platform market. Top 5 took up above 40% of the global market.

This report aims to provide a comprehensive presentation of the global market for Conversational AI Platform, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Conversational AI Platform by region & country, by Type, and by End User.

The Conversational AI Platform market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Platform.

Market Segmentation

By Company

  • SAP
  • IBM
  • Microsoft
  • Ada
  • Kore.ai
  • Conversica
  • LivePerson
  • Genesys
  • Boost.ai
  • Kata.ai
  • Cognigy
  • OneReach.ai
  • Avaamo
  • Aisera
  • Kasisto
  • Gupshup
  • Zoom (Solvvy)
  • Cegeka (Certainly)
  • Hyro
  • Laiye (Mindsay)
  • Amelia
  • Rasa
  • Yellow.ai

Segment by Type

  • Web Conversational AI Platform
  • App Conversational AI Platform

Segment by End User

  • Large Enterprises
  • SMEs

By Region

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • South Korea
    • Southeast Asia
    • India
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Netherlands
    • Nordic Countries
    • Rest of Europe
  • Latin America
    • Mexico
    • Brazil
    • Rest of Latin America
  • Middle East & Africa
    • Turkey
    • Saudi Arabia
    • UAE
    • Rest of MEA

Chapter Outline

Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 2: Detailed analysis of Conversational AI Platform company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.

Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 4: Provides the analysis of various market segments by End User, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 5: Revenue of Conversational AI Platform in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.

Chapter 6: Revenue of Conversational AI Platform in country level. It provides sigmate data by Type, and by End User for each country/region.

Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.

Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.

Chapter 9: Conclusion.

Table of Contents

1 Market Overview

  • 1.1 Conversational AI Platform Product Introduction
  • 1.2 Global Conversational AI Platform Market Size Forecast (2020-2031)
  • 1.3 Conversational AI Platform Market Trends & Drivers
    • 1.3.1 Conversational AI Platform Industry Trends
    • 1.3.2 Conversational AI Platform Market Drivers & Opportunity
    • 1.3.3 Conversational AI Platform Market Challenges
    • 1.3.4 Conversational AI Platform Market Restraints
  • 1.4 Assumptions and Limitations
  • 1.5 Study Objectives
  • 1.6 Years Considered

2 Competitive Analysis by Company

  • 2.1 Global Conversational AI Platform Players Revenue Ranking (2024)
  • 2.2 Global Conversational AI Platform Revenue by Company (2020-2025)
  • 2.3 Key Companies Conversational AI Platform Manufacturing Base Distribution and Headquarters
  • 2.4 Key Companies Conversational AI Platform Product Offered
  • 2.5 Key Companies Time to Begin Mass Production of Conversational AI Platform
  • 2.6 Conversational AI Platform Market Competitive Analysis
    • 2.6.1 Conversational AI Platform Market Concentration Rate (2020-2025)
    • 2.6.2 Global 5 and 10 Largest Companies by Conversational AI Platform Revenue in 2024
    • 2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Platform as of 2024)
  • 2.7 Mergers & Acquisitions, Expansion

3 Segmentation by Type

  • 3.1 Introduction by Type
    • 3.1.1 Web Conversational AI Platform
    • 3.1.2 App Conversational AI Platform
  • 3.2 Global Conversational AI Platform Sales Value by Type
    • 3.2.1 Global Conversational AI Platform Sales Value by Type (2020 VS 2024 VS 2031)
    • 3.2.2 Global Conversational AI Platform Sales Value, by Type (2020-2031)
    • 3.2.3 Global Conversational AI Platform Sales Value, by Type (%) (2020-2031)

4 Segmentation by End User

  • 4.1 Introduction by End User
    • 4.1.1 Large Enterprises
    • 4.1.2 SMEs
  • 4.2 Global Conversational AI Platform Sales Value by End User
    • 4.2.1 Global Conversational AI Platform Sales Value by End User (2020 VS 2024 VS 2031)
    • 4.2.2 Global Conversational AI Platform Sales Value, by End User (2020-2031)
    • 4.2.3 Global Conversational AI Platform Sales Value, by End User (%) (2020-2031)

5 Segmentation by Region

  • 5.1 Global Conversational AI Platform Sales Value by Region
    • 5.1.1 Global Conversational AI Platform Sales Value by Region: 2020 VS 2024 VS 2031
    • 5.1.2 Global Conversational AI Platform Sales Value by Region (2020-2025)
    • 5.1.3 Global Conversational AI Platform Sales Value by Region (2026-2031)
    • 5.1.4 Global Conversational AI Platform Sales Value by Region (%), (2020-2031)
  • 5.2 North America
    • 5.2.1 North America Conversational AI Platform Sales Value, 2020-2031
    • 5.2.2 North America Conversational AI Platform Sales Value by Country (%), 2024 VS 2031
  • 5.3 Europe
    • 5.3.1 Europe Conversational AI Platform Sales Value, 2020-2031
    • 5.3.2 Europe Conversational AI Platform Sales Value by Country (%), 2024 VS 2031
  • 5.4 Asia Pacific
    • 5.4.1 Asia Pacific Conversational AI Platform Sales Value, 2020-2031
    • 5.4.2 Asia Pacific Conversational AI Platform Sales Value by Region (%), 2024 VS 2031
  • 5.5 South America
    • 5.5.1 South America Conversational AI Platform Sales Value, 2020-2031
    • 5.5.2 South America Conversational AI Platform Sales Value by Country (%), 2024 VS 2031
  • 5.6 Middle East & Africa
    • 5.6.1 Middle East & Africa Conversational AI Platform Sales Value, 2020-2031
    • 5.6.2 Middle East & Africa Conversational AI Platform Sales Value by Country (%), 2024 VS 2031

6 Segmentation by Key Countries/Regions

  • 6.1 Key Countries/Regions Conversational AI Platform Sales Value Growth Trends, 2020 VS 2024 VS 2031
  • 6.2 Key Countries/Regions Conversational AI Platform Sales Value, 2020-2031
  • 6.3 United States
    • 6.3.1 United States Conversational AI Platform Sales Value, 2020-2031
    • 6.3.2 United States Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
    • 6.3.3 United States Conversational AI Platform Sales Value by End User, 2024 VS 2031
  • 6.4 Europe
    • 6.4.1 Europe Conversational AI Platform Sales Value, 2020-2031
    • 6.4.2 Europe Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
    • 6.4.3 Europe Conversational AI Platform Sales Value by End User, 2024 VS 2031
  • 6.5 China
    • 6.5.1 China Conversational AI Platform Sales Value, 2020-2031
    • 6.5.2 China Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
    • 6.5.3 China Conversational AI Platform Sales Value by End User, 2024 VS 2031
  • 6.6 Japan
    • 6.6.1 Japan Conversational AI Platform Sales Value, 2020-2031
    • 6.6.2 Japan Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
    • 6.6.3 Japan Conversational AI Platform Sales Value by End User, 2024 VS 2031
  • 6.7 South Korea
    • 6.7.1 South Korea Conversational AI Platform Sales Value, 2020-2031
    • 6.7.2 South Korea Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
    • 6.7.3 South Korea Conversational AI Platform Sales Value by End User, 2024 VS 2031
  • 6.8 Southeast Asia
    • 6.8.1 Southeast Asia Conversational AI Platform Sales Value, 2020-2031
    • 6.8.2 Southeast Asia Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
    • 6.8.3 Southeast Asia Conversational AI Platform Sales Value by End User, 2024 VS 2031
  • 6.9 India
    • 6.9.1 India Conversational AI Platform Sales Value, 2020-2031
    • 6.9.2 India Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
    • 6.9.3 India Conversational AI Platform Sales Value by End User, 2024 VS 2031

7 Company Profiles

  • 7.1 SAP
    • 7.1.1 SAP Profile
    • 7.1.2 SAP Main Business
    • 7.1.3 SAP Conversational AI Platform Products, Services and Solutions
    • 7.1.4 SAP Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.1.5 SAP Recent Developments
  • 7.2 IBM
    • 7.2.1 IBM Profile
    • 7.2.2 IBM Main Business
    • 7.2.3 IBM Conversational AI Platform Products, Services and Solutions
    • 7.2.4 IBM Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.2.5 IBM Recent Developments
  • 7.3 Microsoft
    • 7.3.1 Microsoft Profile
    • 7.3.2 Microsoft Main Business
    • 7.3.3 Microsoft Conversational AI Platform Products, Services and Solutions
    • 7.3.4 Microsoft Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.3.5 Microsoft Recent Developments
  • 7.4 Ada
    • 7.4.1 Ada Profile
    • 7.4.2 Ada Main Business
    • 7.4.3 Ada Conversational AI Platform Products, Services and Solutions
    • 7.4.4 Ada Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.4.5 Ada Recent Developments
  • 7.5 Kore.ai
    • 7.5.1 Kore.ai Profile
    • 7.5.2 Kore.ai Main Business
    • 7.5.3 Kore.ai Conversational AI Platform Products, Services and Solutions
    • 7.5.4 Kore.ai Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.5.5 Kore.ai Recent Developments
  • 7.6 Conversica
    • 7.6.1 Conversica Profile
    • 7.6.2 Conversica Main Business
    • 7.6.3 Conversica Conversational AI Platform Products, Services and Solutions
    • 7.6.4 Conversica Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.6.5 Conversica Recent Developments
  • 7.7 LivePerson
    • 7.7.1 LivePerson Profile
    • 7.7.2 LivePerson Main Business
    • 7.7.3 LivePerson Conversational AI Platform Products, Services and Solutions
    • 7.7.4 LivePerson Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.7.5 LivePerson Recent Developments
  • 7.8 Genesys
    • 7.8.1 Genesys Profile
    • 7.8.2 Genesys Main Business
    • 7.8.3 Genesys Conversational AI Platform Products, Services and Solutions
    • 7.8.4 Genesys Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.8.5 Genesys Recent Developments
  • 7.9 Boost.ai
    • 7.9.1 Boost.ai Profile
    • 7.9.2 Boost.ai Main Business
    • 7.9.3 Boost.ai Conversational AI Platform Products, Services and Solutions
    • 7.9.4 Boost.ai Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.9.5 Boost.ai Recent Developments
  • 7.10 Kata.ai
    • 7.10.1 Kata.ai Profile
    • 7.10.2 Kata.ai Main Business
    • 7.10.3 Kata.ai Conversational AI Platform Products, Services and Solutions
    • 7.10.4 Kata.ai Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.10.5 Kata.ai Recent Developments
  • 7.11 Cognigy
    • 7.11.1 Cognigy Profile
    • 7.11.2 Cognigy Main Business
    • 7.11.3 Cognigy Conversational AI Platform Products, Services and Solutions
    • 7.11.4 Cognigy Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.11.5 Cognigy Recent Developments
  • 7.12 OneReach.ai
    • 7.12.1 OneReach.ai Profile
    • 7.12.2 OneReach.ai Main Business
    • 7.12.3 OneReach.ai Conversational AI Platform Products, Services and Solutions
    • 7.12.4 OneReach.ai Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.12.5 OneReach.ai Recent Developments
  • 7.13 Avaamo
    • 7.13.1 Avaamo Profile
    • 7.13.2 Avaamo Main Business
    • 7.13.3 Avaamo Conversational AI Platform Products, Services and Solutions
    • 7.13.4 Avaamo Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.13.5 Avaamo Recent Developments
  • 7.14 Aisera
    • 7.14.1 Aisera Profile
    • 7.14.2 Aisera Main Business
    • 7.14.3 Aisera Conversational AI Platform Products, Services and Solutions
    • 7.14.4 Aisera Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.14.5 Aisera Recent Developments
  • 7.15 Kasisto
    • 7.15.1 Kasisto Profile
    • 7.15.2 Kasisto Main Business
    • 7.15.3 Kasisto Conversational AI Platform Products, Services and Solutions
    • 7.15.4 Kasisto Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.15.5 Kasisto Recent Developments
  • 7.16 Gupshup
    • 7.16.1 Gupshup Profile
    • 7.16.2 Gupshup Main Business
    • 7.16.3 Gupshup Conversational AI Platform Products, Services and Solutions
    • 7.16.4 Gupshup Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.16.5 Gupshup Recent Developments
  • 7.17 Zoom (Solvvy)
    • 7.17.1 Zoom (Solvvy) Profile
    • 7.17.2 Zoom (Solvvy) Main Business
    • 7.17.3 Zoom (Solvvy) Conversational AI Platform Products, Services and Solutions
    • 7.17.4 Zoom (Solvvy) Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.17.5 Zoom (Solvvy) Recent Developments
  • 7.18 Cegeka (Certainly)
    • 7.18.1 Cegeka (Certainly) Profile
    • 7.18.2 Cegeka (Certainly) Main Business
    • 7.18.3 Cegeka (Certainly) Conversational AI Platform Products, Services and Solutions
    • 7.18.4 Cegeka (Certainly) Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.18.5 Cegeka (Certainly) Recent Developments
  • 7.19 Hyro
    • 7.19.1 Hyro Profile
    • 7.19.2 Hyro Main Business
    • 7.19.3 Hyro Conversational AI Platform Products, Services and Solutions
    • 7.19.4 Hyro Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.19.5 Hyro Recent Developments
  • 7.20 Laiye (Mindsay)
    • 7.20.1 Laiye (Mindsay) Profile
    • 7.20.2 Laiye (Mindsay) Main Business
    • 7.20.3 Laiye (Mindsay) Conversational AI Platform Products, Services and Solutions
    • 7.20.4 Laiye (Mindsay) Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.20.5 Laiye (Mindsay) Recent Developments
  • 7.21 Amelia
    • 7.21.1 Amelia Profile
    • 7.21.2 Amelia Main Business
    • 7.21.3 Amelia Conversational AI Platform Products, Services and Solutions
    • 7.21.4 Amelia Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.21.5 Amelia Recent Developments
  • 7.22 Rasa
    • 7.22.1 Rasa Profile
    • 7.22.2 Rasa Main Business
    • 7.22.3 Rasa Conversational AI Platform Products, Services and Solutions
    • 7.22.4 Rasa Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.22.5 Rasa Recent Developments
  • 7.23 Yellow.ai
    • 7.23.1 Yellow.ai Profile
    • 7.23.2 Yellow.ai Main Business
    • 7.23.3 Yellow.ai Conversational AI Platform Products, Services and Solutions
    • 7.23.4 Yellow.ai Conversational AI Platform Revenue (US$ Million) & (2020-2025)
    • 7.23.5 Yellow.ai Recent Developments

8 Industry Chain Analysis

  • 8.1 Conversational AI Platform Industrial Chain
  • 8.2 Conversational AI Platform Upstream Analysis
    • 8.2.1 Key Raw Materials
    • 8.2.2 Raw Materials Key Suppliers
    • 8.2.3 Manufacturing Cost Structure
  • 8.3 Midstream Analysis
  • 8.4 Downstream Analysis (Customers Analysis)
  • 8.5 Sales Model and Sales Channels
    • 8.5.1 Conversational AI Platform Sales Model
    • 8.5.2 Sales Channel
    • 8.5.3 Conversational AI Platform Distributors

9 Research Findings and Conclusion

10 Appendix

  • 10.1 Research Methodology
    • 10.1.1 Methodology/Research Approach
      • 10.1.1.1 Research Programs/Design
      • 10.1.1.2 Market Size Estimation
      • 10.1.1.3 Market Breakdown and Data Triangulation
    • 10.1.2 Data Source
      • 10.1.2.1 Secondary Sources
      • 10.1.2.2 Primary Sources
  • 10.2 Author Details
  • 10.3 Disclaimer

List of Tables

  • Table 1. Conversational AI Platform Market Trends
  • Table 2. Conversational AI Platform Market Drivers & Opportunity
  • Table 3. Conversational AI Platform Market Challenges
  • Table 4. Conversational AI Platform Market Restraints
  • Table 5. Global Conversational AI Platform Revenue by Company (2020-2025) & (US$ Million)
  • Table 6. Global Conversational AI Platform Revenue Market Share by Company (2020-2025)
  • Table 7. Key Companies Conversational AI Platform Manufacturing Base Distribution and Headquarters
  • Table 8. Key Companies Conversational AI Platform Product Type
  • Table 9. Key Companies Time to Begin Mass Production of Conversational AI Platform
  • Table 10. Global Conversational AI Platform Companies Market Concentration Ratio (CR5 and HHI)
  • Table 11. Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Platform as of 2024)
  • Table 12. Mergers & Acquisitions, Expansion Plans
  • Table 13. Global Conversational AI Platform Sales Value by Type: 2020 VS 2024 VS 2031 (US$ Million)
  • Table 14. Global Conversational AI Platform Sales Value by Type (2020-2025) & (US$ Million)
  • Table 15. Global Conversational AI Platform Sales Value by Type (2026-2031) & (US$ Million)
  • Table 16. Global Conversational AI Platform Sales Market Share in Value by Type (2020-2025)
  • Table 17. Global Conversational AI Platform Sales Market Share in Value by Type (2026-2031)
  • Table 18. Global Conversational AI Platform Sales Value by End User: 2020 VS 2024 VS 2031 (US$ Million)
  • Table 19. Global Conversational AI Platform Sales Value by End User (2020-2025) & (US$ Million)
  • Table 20. Global Conversational AI Platform Sales Value by End User (2026-2031) & (US$ Million)
  • Table 21. Global Conversational AI Platform Sales Market Share in Value by End User (2020-2025)
  • Table 22. Global Conversational AI Platform Sales Market Share in Value by End User (2026-2031)
  • Table 23. Global Conversational AI Platform Sales Value by Region, (2020 VS 2024 VS 2031) & (US$ Million)
  • Table 24. Global Conversational AI Platform Sales Value by Region (2020-2025) & (US$ Million)
  • Table 25. Global Conversational AI Platform Sales Value by Region (2026-2031) & (US$ Million)
  • Table 26. Global Conversational AI Platform Sales Value by Region (2020-2025) & (%)
  • Table 27. Global Conversational AI Platform Sales Value by Region (2026-2031) & (%)
  • Table 28. Key Countries/Regions Conversational AI Platform Sales Value Growth Trends, (US$ Million): 2020 VS 2024 VS 2031
  • Table 29. Key Countries/Regions Conversational AI Platform Sales Value, (2020-2025) & (US$ Million)
  • Table 30. Key Countries/Regions Conversational AI Platform Sales Value, (2026-2031) & (US$ Million)
  • Table 31. SAP Basic Information List
  • Table 32. SAP Description and Business Overview
  • Table 33. SAP Conversational AI Platform Products, Services and Solutions
  • Table 34. Revenue (US$ Million) in Conversational AI Platform Business of SAP (2020-2025)
  • Table 35. SAP Recent Developments
  • Table 36. IBM Basic Information List
  • Table 37. IBM Description and Business Overview
  • Table 38. IBM Conversational AI Platform Products, Services and Solutions
  • Table 39. Revenue (US$ Million) in Conversational AI Platform Business of IBM (2020-2025)
  • Table 40. IBM Recent Developments
  • Table 41. Microsoft Basic Information List
  • Table 42. Microsoft Description and Business Overview
  • Table 43. Microsoft Conversational AI Platform Products, Services and Solutions
  • Table 44. Revenue (US$ Million) in Conversational AI Platform Business of Microsoft (2020-2025)
  • Table 45. Microsoft Recent Developments
  • Table 46. Ada Basic Information List
  • Table 47. Ada Description and Business Overview
  • Table 48. Ada Conversational AI Platform Products, Services and Solutions
  • Table 49. Revenue (US$ Million) in Conversational AI Platform Business of Ada (2020-2025)
  • Table 50. Ada Recent Developments
  • Table 51. Kore.ai Basic Information List
  • Table 52. Kore.ai Description and Business Overview
  • Table 53. Kore.ai Conversational AI Platform Products, Services and Solutions
  • Table 54. Revenue (US$ Million) in Conversational AI Platform Business of Kore.ai (2020-2025)
  • Table 55. Kore.ai Recent Developments
  • Table 56. Conversica Basic Information List
  • Table 57. Conversica Description and Business Overview
  • Table 58. Conversica Conversational AI Platform Products, Services and Solutions
  • Table 59. Revenue (US$ Million) in Conversational AI Platform Business of Conversica (2020-2025)
  • Table 60. Conversica Recent Developments
  • Table 61. LivePerson Basic Information List
  • Table 62. LivePerson Description and Business Overview
  • Table 63. LivePerson Conversational AI Platform Products, Services and Solutions
  • Table 64. Revenue (US$ Million) in Conversational AI Platform Business of LivePerson (2020-2025)
  • Table 65. LivePerson Recent Developments
  • Table 66. Genesys Basic Information List
  • Table 67. Genesys Description and Business Overview
  • Table 68. Genesys Conversational AI Platform Products, Services and Solutions
  • Table 69. Revenue (US$ Million) in Conversational AI Platform Business of Genesys (2020-2025)
  • Table 70. Genesys Recent Developments
  • Table 71. Boost.ai Basic Information List
  • Table 72. Boost.ai Description and Business Overview
  • Table 73. Boost.ai Conversational AI Platform Products, Services and Solutions
  • Table 74. Revenue (US$ Million) in Conversational AI Platform Business of Boost.ai (2020-2025)
  • Table 75. Boost.ai Recent Developments
  • Table 76. Kata.ai Basic Information List
  • Table 77. Kata.ai Description and Business Overview
  • Table 78. Kata.ai Conversational AI Platform Products, Services and Solutions
  • Table 79. Revenue (US$ Million) in Conversational AI Platform Business of Kata.ai (2020-2025)
  • Table 80. Kata.ai Recent Developments
  • Table 81. Cognigy Basic Information List
  • Table 82. Cognigy Description and Business Overview
  • Table 83. Cognigy Conversational AI Platform Products, Services and Solutions
  • Table 84. Revenue (US$ Million) in Conversational AI Platform Business of Cognigy (2020-2025)
  • Table 85. Cognigy Recent Developments
  • Table 86. OneReach.ai Basic Information List
  • Table 87. OneReach.ai Description and Business Overview
  • Table 88. OneReach.ai Conversational AI Platform Products, Services and Solutions
  • Table 89. Revenue (US$ Million) in Conversational AI Platform Business of OneReach.ai (2020-2025)
  • Table 90. OneReach.ai Recent Developments
  • Table 91. Avaamo Basic Information List
  • Table 92. Avaamo Description and Business Overview
  • Table 93. Avaamo Conversational AI Platform Products, Services and Solutions
  • Table 94. Revenue (US$ Million) in Conversational AI Platform Business of Avaamo (2020-2025)
  • Table 95. Avaamo Recent Developments
  • Table 96. Aisera Basic Information List
  • Table 97. Aisera Description and Business Overview
  • Table 98. Aisera Conversational AI Platform Products, Services and Solutions
  • Table 99. Revenue (US$ Million) in Conversational AI Platform Business of Aisera (2020-2025)
  • Table 100. Aisera Recent Developments
  • Table 101. Kasisto Basic Information List
  • Table 102. Kasisto Description and Business Overview
  • Table 103. Kasisto Conversational AI Platform Products, Services and Solutions
  • Table 104. Revenue (US$ Million) in Conversational AI Platform Business of Kasisto (2020-2025)
  • Table 105. Kasisto Recent Developments
  • Table 106. Gupshup Basic Information List
  • Table 107. Gupshup Description and Business Overview
  • Table 108. Gupshup Conversational AI Platform Products, Services and Solutions
  • Table 109. Revenue (US$ Million) in Conversational AI Platform Business of Gupshup (2020-2025)
  • Table 110. Gupshup Recent Developments
  • Table 111. Zoom (Solvvy) Basic Information List
  • Table 112. Zoom (Solvvy) Description and Business Overview
  • Table 113. Zoom (Solvvy) Conversational AI Platform Products, Services and Solutions
  • Table 114. Revenue (US$ Million) in Conversational AI Platform Business of Zoom (Solvvy) (2020-2025)
  • Table 115. Zoom (Solvvy) Recent Developments
  • Table 116. Cegeka (Certainly) Basic Information List
  • Table 117. Cegeka (Certainly) Description and Business Overview
  • Table 118. Cegeka (Certainly) Conversational AI Platform Products, Services and Solutions
  • Table 119. Revenue (US$ Million) in Conversational AI Platform Business of Cegeka (Certainly) (2020-2025)
  • Table 120. Cegeka (Certainly) Recent Developments
  • Table 121. Hyro Basic Information List
  • Table 122. Hyro Description and Business Overview
  • Table 123. Hyro Conversational AI Platform Products, Services and Solutions
  • Table 124. Revenue (US$ Million) in Conversational AI Platform Business of Hyro (2020-2025)
  • Table 125. Hyro Recent Developments
  • Table 126. Laiye (Mindsay) Basic Information List
  • Table 127. Laiye (Mindsay) Description and Business Overview
  • Table 128. Laiye (Mindsay) Conversational AI Platform Products, Services and Solutions
  • Table 129. Revenue (US$ Million) in Conversational AI Platform Business of Laiye (Mindsay) (2020-2025)
  • Table 130. Laiye (Mindsay) Recent Developments
  • Table 131. Amelia Basic Information List
  • Table 132. Amelia Description and Business Overview
  • Table 133. Amelia Conversational AI Platform Products, Services and Solutions
  • Table 134. Revenue (US$ Million) in Conversational AI Platform Business of Amelia (2020-2025)
  • Table 135. Amelia Recent Developments
  • Table 136. Rasa Basic Information List
  • Table 137. Rasa Description and Business Overview
  • Table 138. Rasa Conversational AI Platform Products, Services and Solutions
  • Table 139. Revenue (US$ Million) in Conversational AI Platform Business of Rasa (2020-2025)
  • Table 140. Rasa Recent Developments
  • Table 141. Yellow.ai Basic Information List
  • Table 142. Yellow.ai Description and Business Overview
  • Table 143. Yellow.ai Conversational AI Platform Products, Services and Solutions
  • Table 144. Revenue (US$ Million) in Conversational AI Platform Business of Yellow.ai (2020-2025)
  • Table 145. Yellow.ai Recent Developments
  • Table 146. Key Raw Materials Lists
  • Table 147. Raw Materials Key Suppliers Lists
  • Table 148. Conversational AI Platform Downstream Customers
  • Table 149. Conversational AI Platform Distributors List
  • Table 150. Research Programs/Design for This Report
  • Table 151. Key Data Information from Secondary Sources
  • Table 152. Key Data Information from Primary Sources

List of Figures

  • Figure 1. Conversational AI Platform Product Picture
  • Figure 2. Global Conversational AI Platform Sales Value, 2020 VS 2024 VS 2031 (US$ Million)
  • Figure 3. Global Conversational AI Platform Sales Value (2020-2031) & (US$ Million)
  • Figure 4. Conversational AI Platform Report Years Considered
  • Figure 5. Global Conversational AI Platform Players Revenue Ranking (2024) & (US$ Million)
  • Figure 6. The 5 and 10 Largest Companies in the World: Market Share by Conversational AI Platform Revenue in 2024
  • Figure 7. Conversational AI Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3): 2020 VS 2024
  • Figure 8. Web Conversational AI Platform Picture
  • Figure 9. App Conversational AI Platform Picture
  • Figure 10. Global Conversational AI Platform Sales Value by Type (2020 VS 2024 VS 2031) & (US$ Million)
  • Figure 11. Global Conversational AI Platform Sales Value Market Share by Type, 2024 & 2031
  • Figure 12. Product Picture of Large Enterprises
  • Figure 13. Product Picture of SMEs
  • Figure 14. Global Conversational AI Platform Sales Value by End User (2020 VS 2024 VS 2031) & (US$ Million)
  • Figure 15. Global Conversational AI Platform Sales Value Market Share by End User, 2024 & 2031
  • Figure 16. North America Conversational AI Platform Sales Value (2020-2031) & (US$ Million)
  • Figure 17. North America Conversational AI Platform Sales Value by Country (%), 2024 VS 2031
  • Figure 18. Europe Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 19. Europe Conversational AI Platform Sales Value by Country (%), 2024 VS 2031
  • Figure 20. Asia Pacific Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 21. Asia Pacific Conversational AI Platform Sales Value by Region (%), 2024 VS 2031
  • Figure 22. South America Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 23. South America Conversational AI Platform Sales Value by Country (%), 2024 VS 2031
  • Figure 24. Middle East & Africa Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 25. Middle East & Africa Conversational AI Platform Sales Value by Country (%), 2024 VS 2031
  • Figure 26. Key Countries/Regions Conversational AI Platform Sales Value (%), (2020-2031)
  • Figure 27. United States Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 28. United States Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
  • Figure 29. United States Conversational AI Platform Sales Value by End User (%), 2024 VS 2031
  • Figure 30. Europe Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 31. Europe Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
  • Figure 32. Europe Conversational AI Platform Sales Value by End User (%), 2024 VS 2031
  • Figure 33. China Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 34. China Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
  • Figure 35. China Conversational AI Platform Sales Value by End User (%), 2024 VS 2031
  • Figure 36. Japan Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 37. Japan Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
  • Figure 38. Japan Conversational AI Platform Sales Value by End User (%), 2024 VS 2031
  • Figure 39. South Korea Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 40. South Korea Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
  • Figure 41. South Korea Conversational AI Platform Sales Value by End User (%), 2024 VS 2031
  • Figure 42. Southeast Asia Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 43. Southeast Asia Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
  • Figure 44. Southeast Asia Conversational AI Platform Sales Value by End User (%), 2024 VS 2031
  • Figure 45. India Conversational AI Platform Sales Value, (2020-2031) & (US$ Million)
  • Figure 46. India Conversational AI Platform Sales Value by Type (%), 2024 VS 2031
  • Figure 47. India Conversational AI Platform Sales Value by End User (%), 2024 VS 2031
  • Figure 48. Conversational AI Platform Industrial Chain
  • Figure 49. Conversational AI Platform Manufacturing Cost Structure
  • Figure 50. Channels of Distribution (Direct Sales, and Distribution)
  • Figure 51. Bottom-up and Top-down Approaches for This Report
  • Figure 52. Data Triangulation
  • Figure 53. Key Executives Interviewed