首页 > 市场调查报告书 > 通讯

市场调查报告书

商品编码

1562462

企业内容管理市场规模、份额、按产品分類的成长分析、业务功能、部署模式、组织规模、产业和地区 - 产业预测，2024-2031

Enterprise Content Management Market Size, Share, Growth Analysis, By Offering, By Business Function, By Deployment Mode, By Organization Size, By Vertical, By Region - Industry Forecast 2024-2031

出版日期: 2024年09月11日 | 出版商:

SkyQuest | 英文 181 Pages | 商品交期: 3-5个工作天内

价格

简介目录

2022年，全球企业内容管理市场规模为472亿美元，从2023年的520.6亿美元成长到2031年的1,140.6亿美元，预测期间（2024-2031年）预计复合年增长率为10.30%。

云端运算、业务流程管理（BPM）、5G、自然语言处理（NLP）、自动化等先进技术的整合极大地推动了企业内容管理（ECM）的成长。 BPM 透过简化和自动化复杂任务并使内容管理流程与组织目标保持一致来提高效率和合规性。这种整合改善了资源分配、决策、监管合规性，并创造了一个更具凝聚力的系统。 5G技术的部署将透过实现即时资料处理和从任何位置无缝存取内容来进一步增强ECM，从而提高灵活性。此外，自动化和 NLP 正在透过改进重复任务的资料提取、分析和自动化来改变 ECM。自动化透过降低错误率并最大限度地减少文件处理、索引和搜寻等任务中的手动工作来提高业务效率。 NLP 透过让系统能够理解和分析人类语言来提高资讯分类和搜寻能力，特别是在管理大量非结构化资料（例如社交媒体贴文和电子邮件）方面。最后，云端处理透过提供可扩展的储存解决方案、确保内容安全性和可存取性以及提供备份选项，在扩展 ECM 方面发挥关键作用。这些技术共同创建了一个强大的 ECM 系统，可以处理日益复杂的企业内容和数量，同时优化整体效能。

市场概况
解决方案
- 文件管理
- 文件撷取和成像
- 文件储存和储存库管理
- 文件搜寻和版本控制
- 协作和共用文檔
- 文件工作流程和自动化
- 案件管理
- 建立并开启案例
- 案件工作流程与任务管理
- 个案沟通与协作
- 记录管理
- 记录储存和储存库管理
- 记录检索和存取控制
- 记录审核和合规性
- 记录保存
- 影像和捕捉
- 影像处理和增强
- 影像捕捉与扫描
- 储存映像和管理储存库
- Web 和行动内容管理
- 网页内容创作
- 内容分发和交付
- 行动内容管理
- 数位资产管理
- 资产储存和组织
- 搜寻和检索资产
- 资产预览和协作
- 协作内容管理
- 版本控制和文件管理
- 共用和协作处理文檔
- 合规性和安全性
- 电子证据揭示
- 资料识别和收集
- 资料处理与分析
- 搜寻和检索功能
- 其他解决方案
服务
- 专业服务
- 培训和咨询
- 支援与维护
- 部署与集成
- 託管服务
- 内容分析和报告
- 管理列印和输出服务
- 内容迁移服务

企业内容管理市场：依业务功能划分

市场概况
人力资源
- 员工檔案管理
- 招募和入职
- 绩效管理
- 其他的
销售与行销
- 产品资讯管理（PIM）
- 潜在客户和机会管理
- 客户参与和沟通
- 其他的
会计/法律
- 财务文件管理
- 财务报告和合规性
- 诉讼和案件管理
- 其他的
采购和供应链管理
- 管理采购订单和申请
- 库存/物流管理
- 品质与合规管理
- 其他的
其他业务功能

企业内容管理市场：依部署模式

市场概况
云
本地

企业内容管理市场：依组织规模

市场概况
小型企业
大公司

企业内容管理市场：依产业分类

市场概况
BFSI
- 规范文件管理
- 数位化客户引导
- 贷款文件管理
资讯科技与资讯科技服务
- IT 营运文件和支持
- IT培训和认证
- 供应商合约和采购文件
医疗保健和生命科学
- 医学影像和诊断资料
- 电子病历及医疗文件
- 研究资料临床试验
製造业
- 产品文件和设计
- 品质保证和合规性
- 员工培训和安全
政府和公共部门
- 法规遵从和政策管理
- 公共服务和公民参与
- 资料安全和隐私
通讯
- 网路和基础设施管理
- 监理合规性和报告
- 培训材料和认证
媒体和娱乐
- 内容创作与协作
- 权利和许可管理
- 内容传送与收益
零售/消费品
- 产品管理
- 库存和供应链管理
- 客户关係管理
能源/公共产业
- 资产管理
- 资料分析和报告
- 计划和施工管理
其他行业

企业内容管理市场规模：按地区

市场概况
北美洲
- 美国
- 加拿大
欧洲
- 德国
- 西班牙
- 法国
- 英国
- 义大利
- 其他欧洲国家地区
亚太地区
- 中国
- 印度
- 日本
- 韩国
- 其他亚太地区
拉丁美洲
- 巴西
- 其他拉丁美洲地区
中东和非洲 (MEA)
- 海湾合作委员会国家
- 南非
- 其他中东/非洲地区

竞争格局

前5名企业对比
主要企业市场定位（2023年）
主要市场参与者所采取的策略
近期市集活动
主要企业市场占有率（2023年）

主要企业简介

Zebra Fetch Robotics（US）
Microsoft（US）
OpenText（Canada）
Box（US）
Hyland（US）
IBM（US）
Adobe（US）
Xerox（US）
Atlassian（Australia）
Kyocera Corporation（Japan）
Oracle（US）
iManage（US）
Laserfiche（US）
Newgen Software Technologies（India）
M-Files（Finland）
DocuWare（Germany）
Objective（Australia）
Fabasoft（Austria）
SER Group（Germany）
GRM Information Management（US）
DOMA Technologies（US）
Square 9 Softworks（US）
Systemware（US）
Veeva（US）
DocSend（US）
AODocs（US）
Ephesoft（US）
Paper Alternative Solutions（US）
DMACQ Software（US）
FileCloud（US）
Ripcord（US）
Shelf（US）
PandaDoc（US）
Templafy（Denmark）

简介目录

Product Code: SQMIG45B2135

Global Enterprise Content Management Market size was valued at USD 47.20 billion in 2022 and is poised to grow from USD 52.06 billion in 2023 to USD 114.06 billion by 2031, growing at a CAGR of 10.30% during the forecast period (2024-2031).

Integrating advanced technologies such as cloud computing, business process management (BPM), 5G, natural language processing (NLP), and automation significantly drives the growth of enterprise content management (ECM). BPM streamlines and automates complex tasks, ensuring that content management processes align with organizational goals, enhancing efficiency and compliance. This integration improves resource allocation, decision-making, and adherence to regulations, creating a more cohesive system. The rollout of 5G technology further enhances ECM by enabling real-time data processing and seamless access to content from any location, allowing for greater flexibility. Additionally, automation and NLP are transforming ECM by improving data extraction, analysis, and the automation of repetitive tasks. Automation reduces error rates and minimizes manual work in tasks such as document handling, indexing, and retrieval, increasing operational efficiency. NLP enhances information classification and search capabilities by allowing systems to understand and analyze human language, particularly for managing large volumes of unstructured data like social media posts and emails. Finally, cloud computing plays a vital role in ECM's expansion by offering scalable storage solutions, ensuring the security and accessibility of content, and providing backup options. Together, these technologies create a robust ECM system capable of handling the increasing complexity and volume of enterprise content while optimizing overall performance.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Enterprise Content Management market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Enterprise Content Management Market Segmental Analysis

Global Enterprise Content Management Market is segmented by Offering, Business Function, Deployment Mode, Organization Size, Vertical, and region. Based on Offering, the market is segmented into Human Resources, Sales & Marketing, Accounting & Legal, Procurement & Supply Chain Management, and Other Business Functions. Based on Business Function, the market is segmented into Based on Deployment Mode, the market is segmented into Cloud, and On-Premises. Based on Organization Size, the market is segmented into Small and Medium-Sized Enterprises, and Large Enterprises. Based on Vertical, the market is segmented into BFSI, IT & ITES, Healthcare & Life Sciences, Manufacturing, Government & Public Sector, Telecommunications, Media & Entertainment, Retail & Consumer Goods, Energy & Utilities, and Other Verticals. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.

Drivers of the Global Enterprise Content Management Market

The increasing focus on corporate governance is fueling a significant rise in demand for compliance and audit management solutions within the enterprise content management (ECM) market. As businesses face mounting pressure to adhere to legal regulations and operate with transparency, the need for robust solutions that can ensure compliance has become more critical. In response, companies are seeking ECM solutions that can efficiently enforce regulatory requirements and streamline compliance processes. These tools help organizations manage and monitor adherence to legal standards, making it easier to maintain transparency and meet governance obligations effectively.

Restraints in the Global Enterprise Content Management Market

The enterprise content management (ECM) market faces significant limitations due to widespread misconceptions about privacy and data security risks. These misunderstandings often stem from a lack of knowledge or misinformation about the potential dangers associated with managing and storing sensitive data. To address these concerns, organizations may need to place greater emphasis on understanding the actual likelihood and consequences of data breaches. By focusing on the real risks and implementing appropriate safeguards, companies can overcome these misconceptions and more confidently adopt ECM solutions.

Market Trends of the Global Enterprise Content Management Market

The global business content management industry is undergoing a transformation driven by two key trends: artificial intelligence (AI) and machine learning (ML). These technologies enhance content management efficiency by offering automated workflows, predictive insights, and advanced data analytics, significantly boosting overall productivity. AI and ML enable organizations to personalize user experiences, accelerate document processing, and improve search capabilities. This not only streamlines operations but also fosters greater innovation and efficiency, helping businesses stay competitive and productive in a rapidly evolving digital landscape.

Introduction

Objectives of the Study
Definitions
Market Scope

Research Methodology

Information Procurement
Secondary & Primary Data Sources
Market Size Estimation
Market Assumptions & Limitations

Executive Summary

Market Overview Outlook
Supply Demand Trend Analysis
Segmental Opportunity Analysis

Market Dynamics & Outlook

Market Dynamics
- Drivers
- Opportunities
- Restraints
- Challenges
Porters Analysis
- Competitive rivalry
- Threat of Substitute Products
- Bargaining Power of Buyers
- Threat of New Entrants
- Bargaining Power of Suppliers

Key Market Insights

Technology Analysis
Pricing Analysis
Value Chain Analysis
Ecosystem of the Market
Trade Analysis
Supply chain Analysis
Case study Analysis
Patent Analysis
Customer & Buying Criteria Analysis
Regulatory Landscape
Innovation Matrix
Top Investment Analysis
Key Success Factor
Degree of Competition

Enterprise Content Management Market by Offering

Market Overview
Solutions
- Document Management
- Document capture & imaging
- Document storage & repository management
- Document retrieval & version control
- Document collaboration & sharing
- Document workflow & automation
- Case Management
- Case creation & initiation
- Case workflow & task management
- Case communication & collaboration
- Record Management
- Record Storage & Repository Management
- Record Retrieval & Access Control
- Record Audit & Compliance
- Record Retention
- Imaging & Capturing
- Imaging processing & enhancement
- Image capture & scanning
- Image storage & repository management
- Web & Mobile Content Management
- Web content authoring
- Content delivery & distribution
- Mobile content management
- Digital Asset Management
- Asset storage & organization
- Asset search & retrieval
- Asset preview & collaboration
- Collaborative Content Management
- Version control & document management
- Document sharing & co-authoring
- Compliance & security
- Ediscovery
- Data identification & collection
- Data processing & analysis
- Search & retrieval capabilities
- Other Solutions
Services
- Professional Services
- Training & consulting
- Support & maintenance
- Deployment & integration
- Managed Services
- Content analytics & reporting
- Managed print & output services
- Content migration services

Enterprise Content Management Market by Business Function

Market Overview
Human Resources
- Employee Records Management
- Recruitment & Onboarding
- Performance Management
- Others
Sales & Marketing
- Product Information Management (PIM)
- Lead & Opportunity Management
- Customer Engagement & Communication
- Others
Accounting & Legal
- Financial Document Management
- Financial Reporting & Compliance
- Litigation & Case Management
- Others
Procurement & Supply Chain Management
- Purchase Order & Invoice Management
- Inventory & Logistics Management
- Quality & Compliance Management
- Others
Other Business Functions

Enterprise Content Management Market by Deployment Mode

Market Overview
Cloud
On-Premises

Enterprise Content Management Market by Organization Size

Market Overview
Small And Medium-Sized Enterprises
Large Enterprises

Enterprise Content Management Market by Vertical

Market Overview
BFSI
- Regulatory document management
- Digital customer onboarding
- Loan document management
IT & ITES
- IT operations documentation & support
- IT training & certification
- Vendor contracts and procurement documents
Healthcare & Life Sciences
- Medical imaging & diagnostic data
- EHR & medical documentation
- Research data & clinical trials
Manufacturing
- Product documentation & design
- Quality assurance & compliance
- Employee training & safety
Government & Public Sector
- Regulatory compliance & policy management
- Public services & citizen engagement
- Data security & privacy
Telecommunications
- Network & infrastructure management
- Regulatory compliance & reporting
- Training material & certification
Media & Entertainment
- Content production & collaboration
- Rights & licensing management
- Content distribution & monetization
Retail & Consumer Goods
- Product management
- Inventory & supply chain management
- CRM
Energy & Utilities
- Asset management
- Data analytics & reporting
- Project & construction management
Other Verticals

Enterprise Content Management Market Size by Region

Market Overview
North America
- USA
- Canada
Europe
- Germany
- Spain
- France
- UK
- Italy
- Rest of Europe
Asia Pacific
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
Latin America
- Brazil
- Rest of Latin America
Middle East & Africa (MEA)
- GCC Countries
- South Africa
- Rest of MEA

Competitive Landscape

Top 5 Player Comparison
Market Positioning of Key Players, 2023
Strategies Adopted by Key Market Players
Recent Activities in the Market
Key Companies Market Share (%), 2023

Key Company Profiles

Zebra Fetch Robotics (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Microsoft (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
OpenText (Canada)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Box (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Hyland (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
IBM (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Adobe (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Xerox (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Atlassian (Australia)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Kyocera Corporation (Japan)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Oracle (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
iManage (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Laserfiche (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Newgen Software Technologies (India)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
M-Files (Finland)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
DocuWare (Germany)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Objective (Australia)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Fabasoft (Austria)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
SER Group (Germany)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
GRM Information Management (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
DOMA Technologies (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Square 9 Softworks (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Systemware (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Veeva (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
DocSend (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
AODocs (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Ephesoft (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Paper Alternative Solutions (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
DMACQ Software (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
FileCloud (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Ripcord (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Shelf (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
PandaDoc (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Templafy (Denmark)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments