通讯订单管理市场规模、份额、成长分析，按组件、按网路类型、按部署模式、按组织规模、按最终用途、按地区 - 行业预测，2025 年至 2032 年

全球通讯订单管理市场规模预计在 2023 年达到 38.9 亿美元，从 2024 年的 43.3 亿美元增长到 2032 年的 101.1 亿美元，预计在 2025 年至 2032 年期间的复合年增长率为 1.4%。年增率为11.2%。

根据市场洞察，随着连网型设备的普及和用户群的不断增加，通讯订单管理产业预计将实现成长。网路营运商和通讯服务供应商的服务整合将进一步增加市场潜力。然而，对新系统和新技术引入的抵制可能会减缓市场成长。同时，行业领导者在下一代工具方面的进步可能会创造有利可图的机会。通讯订单管理简化了谈判、变更管理、安装和库存管理等关键流程，带来了统一平台和提高服务运作等好处。转向云端基础的解决方案是一个重要趋势，它有望实现快速部署和灵活性。总体而言，对无缝网路存取和服务不足地区高效业务营运的需求预计将推动全球通讯订单管理市场大幅成长。

目录

介绍

• 调查目的
• 研究范围
• 定义

调查方法

• 资讯采购
• 次要和资料资料
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分市场机会分析

市场动态及展望

• 市场概况
• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特的分析

主要市场考察

• 关键成功因素
• 竞争程度
• 主要投资机会
• 市场生态系统
• 市场吸引力指数（2024 年）
• PESTEL 分析
• 总体经济指标
• 价值链分析
• 定价分析
• 监管格局
• 案例研究
• 技术进步

通讯订单管理市场规模（按组件）

• 市场概况
• 解决方案
  • 客户订单管理
  • 服务订单管理
  • 服务库存管理
• 服务
  • 整合和安装服务
  • 咨询服务
  • 支援服务

通讯订单管理市场规模（按网路类型）

• 市场概况
• 无线网路
• 有线网路

通讯订单管理市场规模（按部署模式）

• 市场概况
• 本地
• 按需/云端

通讯订单管理市场规模（依组织规模）

• 市场概况
• 大型组织
• 中小型企业

通讯订单管理市场规模（按最终用途）

• 市场概况
• BFSI
• 政府和国防
• 製造业
• 学术与研究
• 医疗保健和生命科学
• 媒体与娱乐
• 能源和公共
• 零售和消费品
• 运输和物流
• 资讯科技和通讯
• 其他的

通讯订单管理市场规模

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲国家
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 其他亚太地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲国家
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前 5 家公司对比
• 主要企业市场定位（2024年）
• 主要市场参与者所采用的策略
• 近期市场趋势
• 公司市场占有率分析（2024 年）
• 主要企业简介
  • 公司简介
  • 产品系列分析
  • 按细分市场分析市场份额
  • 收益与前一年同期比较（2022-2024 年）

主要企业简介

• Pegasystems Inc.（USA）
• Cerillion Technologies（UK）
• Cognizant（USA）
• Ericsson（Sweden）
• IBM Corporation（USA）
• Oracle Corporation（USA）
• ChikPea Inc.（USA）
• Comarch（Poland）
• Fujitsu Limited（Japan）
• Intellibuzz（India）
• Amdocs（Israel）
• CSG Systems International（USA）
• SAP（Germany）
• Hewlett Packard Enterprise（HPE）（USA）
• Huawei（China）
• Nokia（Finland）
• Infosys Limited（India）
• Wipro Limited（India）

结论和建议

Global Telecom Order Management Market size was valued at USD 3.89 billion in 2023 and is poised to grow from USD 4.33 billion in 2024 to USD 10.11 billion by 2032, growing at a CAGR of 11.2% during the forecast period (2025-2032).

Market insights indicate that the telecom order management industry is set for growth, propelled by the surge in connected devices and a growing subscriber base. Consolidation of services by network operators and telecom service providers further enhances market potential. However, resistance to adopting new systems and technologies may slow progress. On the upside, advancements in next-generation tools from leading industry players could create lucrative opportunities. Telecom order management streamlines essential processes like negotiation, change management, installation, and inventory control, offering benefits such as a unified platform and enhanced service uptime. The shift towards cloud-based solutions is a significant trend, promising quick deployment and flexibility. Overall, the demand for seamless network access in underserved areas and efficient business operations is expected to drive substantial growth in the global telecom order management market.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Telecom Order Management market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Telecom Order Management Market Segmental Analysis

Global Telecom Order Management Market is segmented by Component, Network Type, Deployment Mode, Organization Size, End Use and region. Based on Component, the market is segmented into Solution and Service. Based on Network Type, the market is segmented into Wireless Network and Wired Network. Based on Deployment Mode, the market is segmented into On-premises and On-demand/On-cloud. Based on Organization Size, the market is segmented into Large Organization and Small and Medium Organization. Based on End Use, the market is segmented into BFSI, Government and Defense, Manufacturing, Academia and Research, Healthcare and life sciences, Media and Entertainment, Energy and Utilities, Retail and Consumer Goods, Transportation and Logistics, IT and Telecommunications and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Telecom Order Management Market

One of the primary drivers for the Global Telecom Order Management market is the swift rise in the number of connected devices and subscribers, encompassing smartphones, Internet of Things (IoT) devices, and various smart technologies. This growth necessitates the implementation of effective order management solutions in the telecom sector. As the industry evolves, the demand for seamless order processing and efficient inventory management intensifies, highlighting the essential role that advanced telecom order management systems play in accommodating the burgeoning subscriber base and an expanding array of connected devices. Consequently, this trend underscores the importance of innovation in managing telecom operations effectively.

Restraints in the Global Telecom Order Management Market

The Global Telecom Order Management market faces certain restraints primarily due to a reluctance within the industry to adopt technological advancements. Historically, the telecom sector has demonstrated a cautious approach towards fundamental shifts in systems and processes. Many network operators and service providers exhibit hesitance when it comes to investing in new order management solutions. This apprehension can significantly impede both market growth and innovation, as the failure to integrate modern technologies can create inefficiencies and limit the potential to enhance customer experiences. Consequently, the overall progress of the telecom order management market may be adversely affected.

Market Trends of the Global Telecom Order Management Market

The Global Telecom Order Management market is witnessing a significant trend towards the integration of artificial intelligence (AI) and automation technologies. Telecom companies are leveraging these advanced solutions to streamline order fulfillment, enhance operational efficiency, and minimize human errors. By automating processes such as order processing, status tracking, and issue resolution, telecom firms are not only expediting order fulfillment but also improving overall customer experiences. This shift towards AI and automation reflects a broader industry move towards digital transformation, as telecom providers aim to remain competitive and responsive to evolving consumer demands while optimizing resource allocation.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Regulatory Landscape
• Case Studies
• Technological Advancement

Global Telecom Order Management Market Size by Component & CAGR (2025-2032)

• Market Overview
• Solution
  • Customer Order Management
  • Service Order Management
  • Service Inventory Management
• Service
  • Integration and Installation Services
  • Consulting Services
  • Support Services

Global Telecom Order Management Market Size by Network Type & CAGR (2025-2032)

• Market Overview
• Wireless Network
• Wired Network

Global Telecom Order Management Market Size by Deployment Mode & CAGR (2025-2032)

• Market Overview
• On-premises
• On-demand/On-cloud

Global Telecom Order Management Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Organization
• Small and Medium Organization

Global Telecom Order Management Market Size by End Use & CAGR (2025-2032)

• Market Overview
• BFSI
• Government and Defense
• Manufacturing
• Academia and Research
• Healthcare and life sciences
• Media and Entertainment
• Energy and Utilities
• Retail and Consumer Goods
• Transportation and Logistics
• IT and Telecommunications
• Others

Global Telecom Order Management Market Size & CAGR (2025-2032)

• North America (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • US
  • Canada
• Europe (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Pegasystems Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cerillion Technologies (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cognizant (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ericsson (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Oracle Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• ChikPea Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Comarch (Poland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fujitsu Limited (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Intellibuzz (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Amdocs (Israel)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CSG Systems International (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAP (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hewlett Packard Enterprise (HPE) (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Huawei (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Nokia (Finland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Infosys Limited (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Wipro Limited (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations