託管服务市场规模、份额、成长分析、按服务类型、按资安管理服务、按託管网路服务、按地区 - 产业预测（2025 年至 2032 年）

预计到 2023 年全球託管服务市场规模将达到 3,400 亿美元，从 2024 年的 3,641.4 亿美元成长到 2032 年的 6,303.5 亿美元，预测期内（2025-2032 年）的复合年增长率为 7.1%。

随着企业努力应对日益复杂的IT基础设施，市场对託管服务的需求也不断增加。随着组织的扩张，他们面临着管理需要专家监控的多样化和复杂的 IT 工具的挑战。託管服务供应商(MSP) 已成为关键合作伙伴，提供网路管理、网路安全、资料备份、应用程式管理等方面的专业知识，使企业能够专注于其核心竞争力。拥有网路、云端运算和网路安全高级技能的专业人员供应有限可能会阻碍成长潜力并导致更高的招募成本。为了保护客户的数据，MSP 采用了强大的安全措施，例如防火墙、入侵侦测系统和防毒解决方案，这些措施对于确保竞争环境中的业务永续营运连续性至关重要。

目录

介绍

• 调查目的
• 研究范围
• 定义

调查方法

• 资讯采购
• 二次资料和一次资料方法
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分机会分析

市场动态与展望

• 市场概览
• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特的分析

关键市场考察

• 关键成功因素
• 竞争程度
• 关键投资机会
• 市场生态系统
• 市场吸引力指数（2024年）
• PESTEL分析
• 总体经济指标
• 价值链分析
• 定价分析
• 技术分析
• 使用案例

託管服务市场规模（按服务类型和复合年增长率） (2025-2032)

• 市场概览
• 资安管理服务
• 主机服务
• 管理IT基础设施和资料中心服务
• 託管通讯与协作服务
• 行动化运营服务
• 管理资讯服务

託管服务市场规模（资安管理服务划分）及复合年增长率（2025-2032）

• 市场概览
• 託管身分和存取管理
• 託管防火墙
• 管理风险与合规管理
• 託管漏洞管理
• 託管侦测和回应
• 託管 SIEM 和日誌管理
• 其他资安管理服务

託管服务市场规模（按託管网路服务划分）及复合年增长率（2025-2032 年）

• 市场概览
• 託管区域网路
• 託管 Wi-Fi
• 託管 IP/VPN
• 託管广域网
• 网路监控
• 託管网路功能虚拟
• 託管网路安全

託管服务市场规模（按託管IT基础设施及资料中心服务划分）及复合年增长率（2025-2032 年）

• 市场概览
• 储存和资料库管理
• 伺服器管理
• 云端和资料中心服务
• 其他託管IT基础设施和资料中心服务

託管服务市场规模（按託管通讯及协作服务划分）及复合年增长率（2025-2032 年）

• 市场概览
• 託管 VOIP
• 託管整合通讯服务
• 其他託管通讯和协作服务

託管服务市场规模（行动化运营服务划分）及复合年增长率（2025-2032 年）

• 市场概览
• 行动装置管理
• 统一端点管理

託管服务市场规模（依託管资讯服务划分）及复合年增长率（2025-2032）

• 市场概览
• 业务流程管理
• 託管OSS/BSS

託管服务市场规模（按部署类型和复合年增长率） (2025-2032)

• 市场概览
• 本地
• 云

託管服务市场规模（按组织规模和复合年增长率） (2025-2032)

• 市场概览
• 大公司
• 小型企业

託管服务市场规模（依产业垂直划分）及复合年增长率（2025-2032）

• 市场概览
• BFSI
• 零售和消费品
• 政府和公共部门
• 能源公共产业
• 製造业
• 医疗保健和生命科学
• 媒体与娱乐
• 技术（IT 和 ITES）
• 通讯
• 其他的

託管服务市场规模及复合年增长率（2025-2032）

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲国家
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 其他亚太地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前五大公司对比
• 主要企业市场定位（2024年）
• 主要市场参与者所采取的策略
• 近期市场趋势
• 公司市场占有率分析（2024年）
• 主要企业简介
  • 公司详情
  • 产品系列分析
  • 公司分部份额分析
  • 收益与前一年同期比较对比（2022-2024 年）

    主要企业简介

    • IBM（美国）
    • 富士通（日本）
    • 埃森哲（爱尔兰）
    • Atos（法国）
    • 思科（美国）
    • DXC（美国）
    • TCS（印度）
    • AT&T（美国）
    • 威瑞森（美国）
    • 印孚瑟斯公司（印度）
    • HCL（印度）
    • 爱立信（瑞典）
    • GTT通讯公司（美国）

结论和建议

Global Managed Services Market size was valued at USD 340.0 billion in 2023 and is poised to grow from USD 364.14 billion in 2024 to USD 630.35 billion by 2032, growing at a CAGR of 7.1% during the forecast period (2025-2032).

Market demand for managed services is on the rise as businesses grapple with increasingly complex IT infrastructures. As organizations expand, they face challenges in managing diverse and intricate IT tools that necessitate professional oversight. Managed Services Providers (MSPs) emerge as essential partners, delivering expertise across network administration, cybersecurity, data backup, and application management, allowing businesses to focus on core competencies. However, the sector is also faced with a challenge; a limited supply of highly skilled professionals in networking, cloud computing, and cybersecurity may hinder growth potential, resulting in elevated hiring costs. To safeguard clients' data, MSPs implement robust security measures, including firewalls, intrusion detection systems, and antivirus solutions, essential for ensuring business continuity amidst a competitive landscape.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Managed Services market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Managed Services Market Segments Analysis

Global Managed Services Market is segmented by Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure, Managed Communication, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical and region. Based on Service Type, the market is segmented into Managed Security Services, Managed Network Services, Managed It Infrastructure & Data Center Services, Managed Communication & Collaboration Services, Managed Mobility Services and Managed Information Services. Based on Managed Security Service, the market is segmented into Managed Identity & Access Management, Managed Firewall, Managed Risk & Compliance Management, Managed Vulnerability Management, Managed Detection & Response, Managed SIEM & LOG Management and Other Managed Security Services. Based on Managed Network Service, the market is segmented into Managed LAN, Managed WI-FI, Managed IP/VPN, Managed WAN, Network Monitoring, Managed Network Function Virtualization and Managed Network Security. Based on Managed IT Infrastructure, the market is segmented into Storage & Database Management, Server Management, Cloud & Data Center Services and Other Managed It Infrastructure & Data Center Services. Based on Managed Communication, the market is segmented into Managed VOIP, Managed Unified Communications as a Service and Other Managed Communication & Collaboration Services. Based on Managed Mobility Service, the market is segmented into Mobile Device Management and Unified Endpoint Management. Based on Managed Information Service, the market is segmented into Business Process Management and Managed OSS/BSS. Based on Deployment Type, the market is segmented into On-Premises and Cloud. Based on Organization Size, the market is segmented into Large Enterprises and SMES. Based on Vertical, the market is segmented into BFSI, Retail & Consumer Goods, Government & Public Sector, Energy & Utilities, Manufacturing, Healthcare & Life Sciences, Media & Entertainment, Technology (IT & ITES), Telecommunications and Other Verticals. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Managed Services Market

The global managed services market is poised for substantial growth, primarily fueled by the rising adoption of cloud-managed services. As organizations increasingly transition their IT infrastructures to cloud platforms, they encounter greater challenges in managing and optimizing these complex systems. This trend presents a significant opportunity for managed service providers (MSPs) to leverage their specialized knowledge and skills to assist businesses in navigating the intricacies of cloud environments effectively. Ultimately, the expanding reliance on cloud technology will drive demand for MSPs, as companies seek to harness the full potential of their cloud-based solutions while maintaining efficiency and performance.

Restraints in the Global Managed Services Market

The growth of the global managed services market is significantly hindered by a critical shortage of IT security experts. As the digital landscape evolves and cyber threats become more complex, organizations are increasingly focused on protecting their essential data and systems. However, this situation creates a substantial challenge for businesses, as the lack of skilled IT security professionals hampers their ability to effectively manage and safeguard their infrastructures. Consequently, the demand for robust security measures is heightened, yet the insufficient number of trained personnel poses a serious obstacle to achieving effective cybersecurity management within organizations.

Market Trends of the Global Managed Services Market

The Global Managed Services market is experiencing a significant shift towards automation and AI-powered efficiency, driven by rapid technological advancements and changing organizational expectations. As businesses increasingly adopt cloud-based solutions, there is a corresponding rise in demand for managed services that optimize these platforms. This trend reflects a growing reliance on integrated, automated operations that enhance productivity and streamline processes. Companies are seeking service providers that not only support their IT infrastructure but also offer innovative solutions to improve operational efficiency. As a result, the market is evolving to meet these needs, paving the way for sustained growth and transformation in managed services.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Technology Analysis
• Case Studies

Global Managed Services Market Size by Service Type & CAGR (2025-2032)

• Market Overview
• Managed Security Services
• Managed Network Services
• Managed It Infrastructure & Data Center Services
• Managed Communication & Collaboration Services
• Managed Mobility Services
• Managed Information Services

Global Managed Services Market Size by Managed Security Service & CAGR (2025-2032)

• Market Overview
• Managed Identity & Access Management
• Managed Firewall
• Managed Risk & Compliance Management
• Managed Vulnerability Management
• Managed Detection & Response
• Managed SIEM & LOG Management
• Other Managed Security Services

Global Managed Services Market Size by Managed Network Service & CAGR (2025-2032)

• Market Overview
• Managed LAN
• Managed WI-FI
• Managed IP/VPN
• Managed WAN
• Network Monitoring
• Managed Network Function Virtualization
• Managed Network Security

Global Managed Services Market Size by Managed IT Infrastructure & Data Center Service & CAGR (2025-2032)

• Market Overview
• Storage & Database Management
• Server Management
• Cloud & Data Center Services
• Other Managed It Infrastructure & Data Center Services

Global Managed Services Market Size by Managed Communication & Collaboration Service & CAGR (2025-2032)

• Market Overview
• Managed VOIP
• Managed Unified Communications as a Service
• Other Managed Communication & Collaboration Services

Global Managed Services Market Size by Managed Mobility Service & CAGR (2025-2032)

• Market Overview
• Mobile Device Management
• Unified Endpoint Management

Global Managed Services Market Size by Managed Information Service & CAGR (2025-2032)

• Market Overview
• Business Process Management
• Managed OSS/BSS

Global Managed Services Market Size by Deployment Type & CAGR (2025-2032)

• Market Overview
• On-Premises
• Cloud

Global Managed Services Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• SMES

Global Managed Services Market Size by Vertical & CAGR (2025-2032)

• Market Overview
• BFSI
• Retail & Consumer Goods
• Government & Public Sector
• Energy & Utilities
• Manufacturing
• Healthcare & Life Sciences
• Media & Entertainment
• Technology (IT & ITES)
• Telecommunications
• Other Verticals

Global Managed Services Market Size & CAGR (2025-2032)

• North America (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Service Type, Managed Security Service, Managed Network Service, Managed IT Infrastructure & Data Center Service, Managed Communication & Collaboration Service, Managed Mobility Service, Managed Information Service, Deployment Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• IBM (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fujitsu (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Accenture (Ireland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Atos (France)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• DXC (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• TCS (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AT&T (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Verizon (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Infosys (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• HCL (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ericsson (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GTT Communications (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations