B2B通讯市场规模、份额、成长分析（按解决方案、公司规模、垂直产业和地区）－2025 年至 2032 年产业预测

预计 2023 年全球 B2B通讯市场规模将达到 624 亿美元，并从 2024 年的 717 亿美元成长到 2032 年的 2,178 亿美元，预测期内（2025-2032 年）的复合年增长率为 14.9%。

云端基础方案日益普及以及对安全可靠通讯的需求推动，B2B通讯服务市场正经历显着成长。随着全球企业进行数位转型，对先进通讯基础设施的需求日益增长，尤其是 5G 技术的出现和高速网路的推动。值得注意的是，爱立信最近与巴帝电信签署了一份价值数十亿美元的多年期合同，以加强其 4G 和 5G 网路。 B2B通讯包括一系列服务，包括网际网路连线、VoIP 和託管网路服务，使企业能够简化流程、提高效率并促进安全通讯。这些解决方案对于寻求在当今快速发展的数位环境中保持竞争力的组织至关重要。

目录

介绍

• 调查目的
• 研究范围
• 定义

调查方法

• 资讯采购
• 二次资料和一次资料方法
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分机会分析

市场动态与展望

• 市场概览
• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特的分析

关键市场考察

• 关键成功因素
• 竞争程度
• 主要投资机会
• 市场生态系统
• 市场吸引力指数（2024年）
• PESTEL分析
• 总体经济指标
• 价值链分析
• 技术分析

B2B通讯市场规模（按解决方案和复合年增长率） (2025-2032)

• 市场概览
• 云端服务
• 整合通讯与协作
• VoIP
• WAN
• M2M通讯

B2B通讯市场规模：依公司规模及复合年增长率（2025-2032 年）

• 市场概览
• 大公司
• 小型企业

B2B通讯市场规模：依产业及复合年增长率（2025-2032 年）

• 市场概览
• BFSI
• 资讯科技/通讯
• 媒体与娱乐
• 卫生保健
• 政府
• 零售与电子商务
• 其他的

B2B通讯市场规模（按地区）及复合年增长率（2025-2032）

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲国家地区
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 其他亚太地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前五大公司对比
• 主要企业市场定位（2024年）
• 主要市场参与者所采取的策略
• 近期市场趋势
• 公司市场占有率分析（2024年）
• 主要企业简介
  • 公司详情
  • 产品系列分析
  • 公司分部份额分析
  • 收益与前一年同期比较对比（2022-2024 年）

主要企业简介

• Deutsche Telekom AG（Germany）
• Verizon Communications Inc.（US）
• CenturyLink（Lumen Technologies）（US）
• Cisco Systems Inc.（US）
• AT&T Inc.（US）
• Vodafone Group PLC（UK）
• NTT Communications（Japan）
• Orange SA（France）
• Tata Communications（India）
• Telefonica SA（Spain）
• Comarch SA（Poland）
• British Telecom Group（BT）（UK）
• SK Telecom（South Korea）
• China Mobile Ltd.（China）

结论和建议

Global B2B Telecommunication Market size was valued at USD 62.4 billion in 2023 and is poised to grow from USD 71.7 billion in 2024 to USD 217.8 billion by 2032, growing at a CAGR of 14.9% during the forecast period (2025-2032).

The market for B2B telecommunications services is experiencing significant growth, driven by the rising adoption of cloud-based solutions and the demand for secure, reliable communication. As businesses worldwide undergo digital transformation, the need for advanced telecommunications infrastructure intensifies, particularly with the advent of 5G technology and the appetite for high-speed internet. A noteworthy example is Ericsson's recent multi-year agreement with Bharti Airtel, valued in the billions, to enhance 4G and 5G networks. B2B telecommunications encompass a range of services including internet connectivity, VoIP, and managed network services, enabling firms to streamline processes, boost efficiency, and foster secure communication. These solutions are crucial for organizations seeking to maintain competitiveness in today's rapidly evolving digital landscape.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global B2B Telecommunication market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global B2B Telecommunication Market Segments Analysis

Global B2B Telecommunication Market is segmented by Solution, Enterprise Size, Industry Vertical and region. Based on Solution, the market is segmented into Cloud Services, Unified Communication & Collaboration, VoIP, WAN and M2M Communication. Based on Enterprise Size, the market is segmented into Large Enterprises and SMEs. Based on Industry Vertical, the market is segmented into BFSI, IT & Telecom, Media & Entertainment, Healthcare, Government, Retail & ECommerce and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global B2B Telecommunication Market

The Global B2B Telecommunication market is experiencing significant growth driven by the increasing adoption of cloud-based communication solutions. Organizations are increasingly drawn to cloud computing due to its flexibility, cost-effectiveness, and scalability. For instance, Microsoft introduced advanced cloud communication features in 2024 through its Azure platform, which enables businesses to improve connectivity and streamline operations. As companies continue to seek more adaptable and efficient communication systems, this trend towards cloud solutions is expected to remain strong, further propelling the expansion of the B2B telecommunication sector in the coming years.

Restraints in the Global B2B Telecommunication Market

Despite the numerous advantages that advanced telecommunications solutions offer, many organizations face constraints primarily due to the substantial upfront costs associated with implementing and setting up the necessary infrastructure. For small and medium-sized enterprises (SMEs), these enterprise-level communication solutions often remain financially inaccessible. In developing nations, the steep expenses have particularly hindered small businesses from transitioning to cloud-based telecommunications systems in 2024, creating barriers to adoption in those areas. As a result, the potential benefits of modern telecommunication technologies remain untapped for many companies struggling to afford the initial investment.

Market Trends of the Global B2B Telecommunication Market

The Global B2B Telecommunication market is witnessing a transformative shift driven by the integration of AI and automation technologies. With solutions such as T-Mobile and OpenAI's 2024 launch of IntentCX, AI is enhancing customer care by predicting and resolving issues proactively, thereby improving service quality and operational efficiency. Businesses are increasingly adopting AI-powered network management, chatbots, and voice assistants, which streamline processes and reduce costs. This trend highlights a growing reliance on automated systems to meet the evolving demands of B2B interactions, ultimately positioning AI as a pivotal component in the telecommunication landscape for enhanced competitiveness and customer satisfaction.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Technology Analysis

Global B2B Telecommunication Market Size by Solution & CAGR (2025-2032)

• Market Overview
• Cloud Services
• Unified Communication & Collaboration
• VoIP
• WAN
• M2M Communication

Global B2B Telecommunication Market Size by Enterprise Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• SMEs

Global B2B Telecommunication Market Size by Industry Vertical & CAGR (2025-2032)

• Market Overview
• BFSI
• IT & Telecom
• Media & Entertainment
• Healthcare
• Government
• Retail & ECommerce
• Others

Global B2B Telecommunication Market Size & CAGR (2025-2032)

• North America (Solution, Enterprise Size, Industry Vertical)
  • US
  • Canada
• Europe (Solution, Enterprise Size, Industry Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Solution, Enterprise Size, Industry Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Solution, Enterprise Size, Industry Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Solution, Enterprise Size, Industry Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Deutsche Telekom AG (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Verizon Communications Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CenturyLink (Lumen Technologies) (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AT&T Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Vodafone Group PLC (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NTT Communications (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Orange S.A. (France)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tata Communications (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Telefonica S.A. (Spain)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Comarch S.A. (Poland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• British Telecom Group (BT) (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SK Telecom (South Korea)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• China Mobile Ltd. (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations