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B2B通讯市场（2026-2032 年）：按解决方案、公司规模、最终用途产业和地区划分

B2B Telecommunication Market by Solution, Enterprise Size, End-use Industry (Banking, Financial Services, & Insurance, Healthcare, Media & Entertainment, Government), & Region for 2026-2032

出版日期: 2025年05月02日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3个工作天内

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简介目录

B2B通讯市场评估 - 2026-2032

物联网和 5G 技术在零售、医疗保健、金融服务业 (BFSI) 等各行各业的应用日益广泛，加上对云端服务、整合通讯和协作解决方案的需求，正在推动 B2B通讯市场的发展。根据 Verified Market Research 分析师预测，B2B通讯市场规模预计将在 2024 年下降至约 516.4 亿美元，并在预测期内达到 1,295.5 亿美元。

B2B通讯市场受到企业数位转型倡议激增的推动，这些倡议促使企业寻求高速连接、资料安全和扩充性的通讯解决方案，以在日益激烈的竞争中提高业务效率和客户参与，这将推动市场在 2026 年至 2032 年期间以 13.44% 的复合年增长率增长。

B2B通讯市场：定义/概述

B2B通讯是指企业之间提供的通讯服务，包括一系列旨在促进企业间高效安全通讯的解决方案。这些服务包括网际网路存取、资料传输、IP 语音 (VoIP)、云端基础的通讯平台、託管网路服务等等。 B2B通讯应用范围广泛，透过更顺畅的数据共用、更强大的远距办公能力和更完善的协作工具，为银行、医疗保健和零售等行业提供支援。在数位化和互联互通的世界中，此类基础设施对于企业保持竞争力和敏捷性至关重要。

推动B2B通讯市场成长的关键因素有哪些？

企业领域日益普及的云端基础解决方案，催生了可靠 B2B通讯服务的需求。根据 Gartner 预测，全球终端用户在公共云端服务上的支出预计将成长 20.7%，从 2022 年的 4,903 亿美元增至 5,918 亿美元。云端应用的快速成长需要现代化的通讯基础设施，以实现组织与云端平台之间的无缝连接和资料传输。

5G 网路的引入正在透过实现更快的资料传输和更低的延迟来改变 B2B通讯。爱立信预计，到 2027 年，5G 用户数量将达到 44 亿，约占所有行动用户的 48%。这种快速普及主要由企业使用案例推动，企业希望将 5G 用于物联网、边缘运算和即时数据分析。

此外，随着企业互联互通程度不断加深，对安全通讯路径的需求也日益凸显。根据 IBM 2022 年资料外洩成本报告，2022 年全球资料外洩的平均成本将达到 435 万美元的历史最高水准。这种不断变化的威胁情势正促使企业投资于具有强大安全措施的现代通讯解决方案。

哪些挑战推动了 B2B通讯的需求？

迁移到现代化 B2B通讯系统需要在基础设施、技术和培训方面进行大量的前期投资。许多组织，尤其是中小企业 (SME)，难以负担这些费用，并且不愿升级系统。这些财务负担限制了现有通讯技术的使用，阻碍了各行各业的成长，并阻碍企业充分享受数位转型的益处。

此外，严重依赖数位通讯解决方案的企业更容易受到资料外洩和骇客攻击等网路安全问题的影响。跨平台保护敏感资讯的复杂性阻碍了人们使用复杂的通讯服务。对资料隐私和监管合规性日益增长的担忧使情况更加复杂，导致人们不愿意采用新技术和服务。

The growing use of IoT and 5G technologies in a variety of industries, such as retail, healthcare, and BFSI, and the need for cloud services, unified communication, and collaboration solutions, are driving the B2B telecommunication market. According to the analyst from Verified Market Research, the B2B telecommunication market size is estimated to reach a valuation of USD 129.55 Billion over the forecast subjugating around USD 51.64 Billion valued in 2024.

The B2B telecommunication market is driven by a surge in enterprise digital transformation initiatives, as businesses seek high-speed connectivity, data security, and scalable communication solutions to improve operational efficiency and customer engagement in an increasingly competitive landscape. It enables the market to grow at a CAGR of 13.44% from 2026 to 2032.

B2B Telecommunication Market: Definition/ Overview

B2B telecommunication refers to communication services given from one business to another, which include a variety of solutions aimed at facilitating efficient and secure communications between enterprises. These services include internet access, data transfer, Voice over IP (VoIP), cloud-based communication platforms, and managed network services. B2B telecommunication applications are broad, supporting industries such as banking, healthcare, and retail by allowing for smooth data sharing, improving remote work capabilities, and providing improved collaboration tools. This infrastructure is critical for organizations to remain competitive and responsive in an increasingly digitized and linked world.

What are the Key Factors Supporting the B2B Telecommunication Market's Growth?

The rising adoption of cloud-based solutions in the corporate sector is creating demand for reliable B2B telecommunications services. According to Gartner, worldwide end-user expenditure on public cloud services is expected to rise 20.7% to USD 591.8 Billion in 2023, up from $490.3 billion in 2022. This rapid increase in cloud adoption needs modern telecommunication infrastructure to provide seamless connectivity and data transfer between organizations and cloud platforms.

The implementation of 5G networks is transforming B2B telecommunications by allowing for greater data rates and lower latency. According to Ericsson, 5G subscriptions will total 4.4 billion by 2027, accounting for around 48% of all mobile subscriptions. This quick adoption is mostly driven by enterprise use cases, with organizations looking to employ 5G for IoT, edge computing, and real-time data analytics.

Furthermore, the necessity for secure communication routes is critical as businesses become more interconnected. According to the IBM Cost of a Data Breach Report 2022, the global average cost of a data breach reached an all-time high of USD 4.35 Million in 2022. This evolving threat landscape is prompting enterprises to invest in modern telecommunications solutions with strong security measures.

What are the Challenges Influencing the Demand for B2B Telecommunications?

The shift to modern B2B communications systems requires significant initial expenditures in infrastructure, technology, and training. Many organizations, particularly small and medium-sized enterprises (SMEs), struggle with these expenditures, making them hesitant to improve their systems. This financial burden restricts access to current communication technology, impeding overall industry growth and preventing businesses from reaping the full benefits of digital transformation.

Furthermore, businesses that rely heavily on digital communication solutions grow more vulnerable to cybersecurity concerns such as data breaches and hacking attempts. The complexity of safeguarding sensitive information across multiple platforms discourages businesses from using sophisticated telecommunications services. Increased worries about data privacy and regulatory compliance complicate the picture, leading to reluctance to engage in emerging technology and services.

Category-Wise Acumens

How Does the Demand for WAN Propel the B2B Telecommunication Market?

According to VMR analysis, the WAN segment is estimated to hold the largest market share during the forecast period. The need for strong and comprehensive connection solutions rises as companies go global with their operations. WANs enable enterprises to easily connect various sites, allowing for effective communication and cooperation across geographies. This capability is necessary for worldwide trade and commercial operations, making WAN an important part of modern company infrastructure.

The WAN segment is critical to several new technologies, including SD-WAN, which improves network performance and flexibility. Businesses are increasingly using these technologies to optimize their communication infrastructure, lower costs, and improve service delivery. WANs' capacity to accommodate developing technologies such as IoT and cloud services strengthens their commercial position.

Furthermore, WAN solutions improve business efficiency by allowing for rapid and secure data transmission across networks. This efficiency enables businesses to streamline their processes, manage resources more effectively, and respond rapidly to market needs. The increased emphasis on digital transformation projects among organizations highlights the need for strong WAN solutions to achieve operational excellence.

How Does the BFSI Sector Support the Growing Demand in the Market?

The banking, financial services, & insurance (BFSI) segment is estimated to dominate the B2B telecommunication market during the forecast period. Strong and secure communication channels are necessary for the BFSI industry to support financial transactions and safeguard private client information. As cyber risks grow, financial institutions are spending extensively on modern telecommunications systems that provide greater security, ensure regulatory compliance, and maintain customer trust.

The continuing digital transformation of the BFSI business has increased the demand for integrated communication solutions. Banks and financial institutions are implementing unified communication solutions to provide smooth interactions across several media, hence boosting customer service and operational efficiency. The transition to digital services necessitates the development of dependable and scalable telecommunications infrastructure.

Furthermore, The BFSI business must adhere to strict regulatory regulations that need secure and efficient communication processes. As rules change, financial institutions must adjust their telecommunication strategy to guarantee compliance, resulting in greater investment in B2B telecommunication services. This requirement for regulatory compliance strengthens the BFSI segment's market leadership.

Country/Region-wise Acumens

How Does Rapid Digitalization of SMEs in Asia Pacific Impact the Market?

According to VMR analyst, the Asia Pacific region is estimated to exhibit the highest growth within the B2B telecommunication market during the forecast period. The Asia Pacific region is experiencing an increase in SME digitalization, which is increasing demand for B2B telecommunications services. According to a Cisco study, digitally sophisticated SMEs in Asia Pacific generate 3.1 times more revenue than their less technologically advanced competitors. According to the Association of Southeast Asian Nations (ASEAN), Southeast Asia's digital economy is expected to reach USD 1 Trillion by 2030, with SMEs playing a critical role in this expansion. This rapid digitalization is increasing the demand for modern telecommunications technologies to support cloud computing, e-commerce, and digital collaboration.

Furthermore, the Asia Pacific region is experiencing exceptional growth in mobile internet usage and 5G implementation, propelling the B2B telecommunications market forward. According to GSMA Intelligence, the Asia-Pacific region will have 1.2 billion 5G connections by 2025, accounting for roughly half of the global total. This widespread use is opening up new prospects for B2B telecommunications, notably in fields like the Industrial Internet of Things (IIoT), smart cities, and advanced mobile enterprise apps.

What are the Main Drivers Propelling the B2B Telecommunication Market in North America?

North America is estimated to dominate the market during the forecast period. North America leads in digital transformation activities, which fuels demand for advanced B2B telecommunications services. According to IDC, US firms spent USD 1.8 Trillion on digital transformation in 2022, accounting for approximately one-third of worldwide investment. This tremendous investment is increasing the demand for strong telecommunications infrastructure to enable cloud computing, IoT, and other digital technologies across multiple industries.

Furthermore, with increased cyber dangers, North American firms are emphasizing secure communication routes. According to the United States Bureau of Labor Statistics, information security analyst positions will expand by 35% between 2021 and 2031, well above the national average. This development underscores the growing significance of cybersecurity in B2B telecommunications. Furthermore, Gartner predicts that global security and risk management investment will total USD 188.3 Billion by 2023, with North America remaining the largest regional market.

Competitive Landscape

The B2B telecommunication market is extremely competitive, with several companies fighting for market share. Key market players are prioritizing strategic partnerships, alliances, and ecosystem collaborations to drive innovation, interoperability, and value-added services.

Some of the prominent players operating in the B2B telecommunication market include:

Telstra Corporation
Verizon Communications, Inc.
Telefonica S.A.
Deutsche Telekom AG
Sprint Corporation
AT&T, Inc.
Vodafone Group PLC
NTT Communications Corporation

Latest Developments

In January 2024, NEC Corporation granted an excellence award for the most innovative product/service for telecom B2B leadership. They bring tremendous value to services provided to large Enterprise/Government customers as well as Small and Medium-sized Enterprises (SMEs), greatly improving the digital experience for telecom operators' B2B customers.
In July 2023, ZTE implemented native-AI-based traffic stimulation and computing integrated RAN facilities 5G innovations.
In November 2023, Bharti Airtel's B2B arm launched a platform for interconnect solutions. The platform improves international carrier agreements with transparency and agility by providing voice, SMS, DID, ITFS, real-time analytics, and a pay-as-you-go strategy.

1 INTRODUCTION OF GLOBAL B2B TELECOMMUNICATION MARKET

1.1 Introduction of the Market
1.2 Scope of Report
1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources

4 GLOBAL B2B TELECOMMUNICATION MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis

5 GLOBAL B2B TELECOMMUNICATION MARKET, BY SOLUTION

5.1 Overview
5.2 WAN
5.3 VoIP
5.4 Cloud Services
5.5 M2M Communication
5.6 Unified Communication
5.7 Collaboration

6 GLOBAL B2B TELECOMMUNICATION MARKET, BY ENTERPRISE SIZE

6.1 Overview
6.2 Small and Medium Enterprise
6.3 Large Enterprise

7 GLOBAL B2B TELECOMMUNICATION MARKET, BY END-USER INDUSTRY

7.1 Overview
7.2 Banking, Financial Services, and Insurance (BFSI)
7.3 Healthcare
7.4 Media and Entertainment
7.5 Government
7.6 Others

8 GLOBAL B2B TELECOMMUNICATION MARKET, BY GEOGRAPHY

8.1 Overview
8.2 North America
- 8.2.1 U.S.
- 8.2.2 Canada
- 8.2.3 Mexico
8.3 Europe
- 8.3.1 Germany
- 8.3.2 U.K.
- 8.3.3 France
- 8.3.4 Rest of Europe
8.4 Asia Pacific
- 8.4.1 China
- 8.4.2 Japan
- 8.4.3 India
- 8.4.4 Rest of Asia Pacific
8.5 Rest of the World
- 8.5.1 Latin America
- 8.5.2 Middle East and Africa

9 GLOBAL B2B TELECOMMUNICATION MARKET COMPETITIVE LANDSCAPE

9.1 Overview
9.2 Company Market Ranking
9.3 Key Development Strategies

10 COMPANY PROFILES

10.1 Telstra Corporation
- 10.1.1 Overview
- 10.1.2 Financial Performance
- 10.1.3 Product Outlook
- 10.1.4 Key Developments
10.2 Verizon Communications, Inc
- 10.2.1 Overview
- 10.2.2 Financial Performance
- 10.2.3 Product Outlook
- 10.2.4 Key Developments
10.3 Telefonica S.A.
- 10.3.1 Overview
- 10.3.2 Financial Performance
- 10.3.3 Product Outlook
- 10.3.4 Key Developments
10.4 Deutsche Telekom AG
- 10.4.1 Overview
- 10.4.2 Financial Performance
- 10.4.3 Product Outlook
- 10.4.4 Key Developments
10.5 Sprint Corporation
- 10.5.1 Overview
- 10.5.2 Financial Performance
- 10.5.3 Product Outlook
- 10.5.4 Key Developments
10.6 AT&T Inc.
- 10.6.1 Overview
- 10.6.2 Financial Performance
- 10.6.3 Product Outlook
- 10.6.4 Key Developments
10.7 Vodafone Group PLC
- 10.7.1 Overview
- 10.7.2 Financial Performance
- 10.7.3 Product Outlook
- 10.7.4 Key Developments
10.8 NTT Communications Corporation
- 10.8.1 Overview
- 10.8.2 Financial Performance
- 10.8.3 Product Outlook
- 10.8.4 Key Developments

11 KEY DEVELOPMENTS

11.1 Product Launches/Developments
11.2 Mergers and Acquisitions
11.3 Business Expansions
11.4 Partnerships and Collaborations

12 Appendix

12.1 Related Research

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License/价格

B2B通讯市场（2026-2032 年）：按解决方案、公司规模、最终用途产业和地区划分

B2B Telecommunication Market by Solution, Enterprise Size, End-use Industry (Banking, Financial Services, & Insurance, Healthcare, Media & Entertainment, Government), & Region for 2026-2032

B2B通讯市场评估 - 2026-2032

推动B2B通讯市场成长的关键因素有哪些？

哪些挑战推动了 B2B通讯的需求？

目录

第一章 全球B2B通讯市场简介

第二章执行摘要

第三章：已验证的市场研究调查方法

第四章 全球B2B通讯市场展望

第五章 全球 B2B通讯市场（按解决方案）

第六章 全球 B2B通讯市场（依公司规模）

7. 全球 B2B通讯市场（依最终用户产业划分）

第 8 章：全球 B2B通讯市场（按地区）

第九章全球B2B通讯市场的竞争格局

第十章 公司简介

第十一章 重大进展

第十二章 附录

B2B Telecommunication Market Valuation - 2026-2032