市场调查报告书
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2030 年金融科技市场人工智慧 (AI) 预测:按组件、部署模式、应用程式、最终用户和地区进行的全球分析Artificial Intelligence (AI) in Fintech Market Forecasts to 2030 - Global Analysis By Component (Solution, Services and Other Component), Deployment Mode, Application, End User and By Geography |
根据 Stratistics MRC 的数据,2024 年全球金融科技人工智慧 (AI) 市场规模将达到 440 亿美元,预计到 2030 年将达到 586 亿美元,在预测期内复合年增长率为 4.9%。
人工智慧 (AI) 透过提高各种金融服务的效率、个人化和安全性,正在彻底改变金融科技产业。人工智慧驱动的演算法可以快速分析大量资料,从而实现更好的风险评估、诈骗侦测和信用评分流程。在客户服务方面,人工智慧聊天机器人和虚拟助理提供 24/7 全天候支持,改善用户体验并降低金融机构的营运成本。人工智慧演算法还透过识别市场资料的模式和趋势来优化交易策略,以增强投资决策和投资组合管理。
根据认证诈欺审查员协会 (ACFE) 和分析先驱 SAS 进行的一项新民意调查,去年国际上使用人工智慧 (AI) 和机器学习 (ML) 进行诈欺检测的情况有所增加。
更深入的客户洞察和个性化
人工智慧可以分析大量客户资料并了解客户的财务行为、偏好和风险状况。这使得金融科技机构能够个人化金融产品和服务,提供有针对性的提案,并提高客户满意度。想像一下,收到根据您的风险接受度和贷款选择量身定制的投资建议,并考虑到您独特的财务状况。
演算法决策偏差
人工智慧演算法可以使它们所训练的资料中存在的偏见永久化。这可能导致歧视性贷款做法、不公平的风险评估或将某些群体排除在金融服务之外。仔细的资料选择、偏差检测技术和持续监控对于减少人工智慧主导的决策中阻碍市场成长的偏差至关重要。
提高效率和盈利
人工智慧可以自动执行传统上由人类员工处理的繁琐任务,例如贷款处理、诈欺侦测和客户服务查询。这简化了业务,减少了人为错误,并释放人力资本以专注于更具策略性的措施。效率的提高意味着金融科技公司成本的降低和利润潜力的增加。这使得金融科技公司能够即时侦测非法贸易,防止财务损失,并做出更明智的信用评估。
缺乏可解释性和透明度
金融机构依赖人工智慧做出关键决策,例如信用评分、投资策略和诈欺检测。然而,人工智慧模型固有的复杂性通常会导致黑盒流程,决策背后的基本原则不容易被相关人员(包括客户、监管机构,甚至审核)理解或解释。这种不透明性可能会导致一些负面影响。
COVID-19 的影响
由于许多零售商继续面临问题,COVID-19 的爆发影响了市场成长。许多商家推出了销售点融资替代方案以实现潜在成长。商家像银行帐户一样使用当前资料进行承保。这些公司还使用基于人工智慧的模型来了解基于交易和产品购买的消费行为。
在预测期内,服务业预计将是最大的。
託管服务预计将快速成长,因为它们有助于管理金融科技中支援人工智慧的应用程序,并有望成为预测期内最大的服务类别。金融科技新兴企业正在利用人工智慧提供专业服务,预计将推动该产业的发展。糟糕的客户服务或不正确的建议可能会导致客户流失。虚拟助理和聊天机器人可以即时存取消费者的帐户,提出个人化提案,并帮助他们管理储蓄。专业服务可能有助于金融科技公司提供为消费者量身定制的 24/7 支持,同时减少误导性建议、错误和糟糕客户服务的可能性。
风险管理领域预计在预测期内复合年增长率最高。
由于人工智慧演算法处理敏感的财务资料并自动化决策流程,有效的风险管理实践对于减轻潜在风险和确保监管合规性至关重要。此外,围绕人工智慧在金融领域使用的法规审查需要遵守资料隐私法(例如 GDPR)和金融法规(例如巴塞尔协议 III),以及高度透明的人工智慧演算法和风险管理框架,以确保课责。
由于着名的人工智慧软体和系统供应商、金融机构对人工智慧计划的联合投资以及人工智慧在金融科技解决方案中的高度采用,预计北美在预测期内将占据最大的市场占有率。预计该地区在未来几年该行业将出现显着增长。此外,北美已成为许多人工智慧金融科技公司的业务中心,Sidetrade等公司选择将北美业务设在卡加利,推动市场成长。
由于政府的支持措施和国内企业的快速扩张为金融科技业务的人工智慧发展创造了许多机会,预计亚太地区在预测期内将保持最高的复合年增长率。此外,作为其业务策略的一部分,主要企业正在投资该地区的新市场,从而刺激该地区的市场成长。
According to Stratistics MRC, the Global Artificial Intelligence (AI) in Fintech Market is accounted for $44.0 billion in 2024 and is expected to reach $58.6 billion by 2030 growing at a CAGR of 4.9% during the forecast period. Artificial Intelligence (AI) is revolutionizing the Fintech industry by enhancing efficiency, personalization, and security across various financial services. AI-powered algorithms analyze vast amounts of data swiftly, enabling better risk assessment, fraud detection, and credit scoring processes. In customer service, AI-driven chatbots and virtual assistant's offer 24/7 support, improving user experience and reducing operational costs for financial institutions. AI algorithms also optimize trading strategies by identifying patterns and trends in market data, thereby enhancing investment decisions and portfolio management.
According to a new poll conducted by Certified Fraud Examiners (ACFE) and analytics pioneer SAS, the use of Artificial Intelligence (AI) and Machine Learning (ML) for fraud detection increased internationally last year.
Deeper customer insights and personalization
AI can analyze vast amounts of customer data to understand their financial behavior, preferences, and risk profiles. This enables Fintech institutions to personalize financial products and services, offer targeted recommendations, and improve customer satisfaction. Imagine receiving investment advice tailored to your risk tolerance or loan options that consider your unique financial situation.
Bias in algorithmic decisions
AI algorithms can perpetuate biases present in the data they are trained on. This can lead to discriminatory lending practices, unfair risk assessments, or exclusion of certain demographics from financial services. Careful data selection, bias detection techniques, and ongoing monitoring are essential to mitigate bias in AI-driven decisions hampering the growth of the market.
Enhanced efficiency and profitability
AI automates tedious tasks traditionally handled by human employees, such as loan processing, fraud detection, and customer service inquiries. This streamlines operations, reduces manual errors, and frees up human capital to focus on more strategic initiatives. Improved efficiency translates to cost savings and potentially higher profits for Fintech companies. This empowers Fintech companies to detect fraudulent transactions in real-time, prevent financial losses, and make more informed creditworthiness assessments.
Lack of explainability and transparency
Financial institutions rely on AI for critical decisions such as credit scoring, investment strategies, and fraud detection. However, the inherent complexity of AI models often results in black-box processes where the rationale behind decisions is not easily understandable or explainable to stakeholders, including customers, regulators, and even internal auditors. This opacity can lead to several adverse effects.
Covid-19 Impact
The outbreak of COVID 19 affected the market growth as many retailers continue to face problems. Many merchants implemented point of sale financing alternatives for potential growth. Merchants are using current data like a bank account for underwriting. Still, these players are also using AI-based models to access consumer behavior based on the transaction made or by their product purchase.
The services segment is expected to be the largest during the forecast period
The services is expected to be the largest during the forecast period as the managed service is likely to grow quickly owing to its help in administering AI-enabled apps in fintech. Fintech startups are using AI to provide professional services expected to drive the development of the segment. Poor customer service or incorrect advice might result in customer loss. Virtual assistants and chatbots can access consumers' accounts in real-time, provide personalized recommendations, and aid them in managing their savings. Professional services would assist fintech in providing tailored 24/7 support to their consumers while decreasing the likelihood of incorrect advice, errors, or bad customer service.
The risk management segment is expected to have the highest CAGR during the forecast period
The risk management segment is expected to have the highest CAGR during the forecast period as AI algorithms handle sensitive financial data and automate decision-making processes, effective risk management practices are essential to mitigate potential risks and ensure regulatory compliance. Moreover, regulatory scrutiny around AI usage in finance requires adherence to data privacy laws (like GDPR) and financial regulations (like Basel III), necessitating transparent AI algorithms and accountable risk management frameworks which encourage the growth of the market.
North America is projected to hold the largest market share during the forecast period due to prominent AI software and systems suppliers, combined investment by financial institutions into AI projects, and the adoption of most AI in Fintech solutions. The region is expected to experience significant growth in this area in the coming years. Additionally, North America serves as the business hub for many AI Fintech firms, with companies like Sidetrade choosing to locate their North American operations in Calgary which drives the market growth.
Asia Pacific is projected to hold the highest CAGR over the forecast period owing the quick expansion of domestic firms with supportive government measures creates numerous opportunities for the advancement of AI in the fintech business. Furthermore, prominent players invest in the region's new markets as part of their business strategy, adding to regional market growth.
Key players in the market
Some of the key players in Artificial Intelligence (AI) in Fintech market include Active.Ai, Amazon Web Services Inc., Betterment Holdings, ComplyAdvantage.com, Data Minr Inc., IBM Corporation, Intel Corporation, IPsoft Inc., Microsoft Corporation, Narrative Science, Next IT Corporation, Onfido, Pefin Holdings LLC, Ripple Labs Inc., Sift Science Inc., TIBCO Software, Trifacta Software Inc., WealthFront Inc. and Zeitgold
In June 2024, Intel Gaudi Enables a Lower Cost Alternative for AI Compute and GenAI. Community-based software simplifies generative AI (GenAI) development and industry-standard Ethernet networking enables flexible scaling of AI systems.
In February 2024, Indian startup Sarvam AI collaborates with Microsoft to bring its Indic voice large language model (LLM) to Azure. The collaboration aims to enable Sarvam AI to leverage Azure AI and Azure Infrastructure to build and deploy their voice LLM stack
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.