市场调查报告书
商品编码
1530827
到 2030 年的通讯费用管理市场预测:按类型、部署类型、公司规模、最终用户和地区进行的全球分析Telecom Expense Management Market Forecasts to 2030 - Global Analysis By Type, Deployment Mode, Enterprise Size, End User and By Geography |
根据Stratistics MRC的数据,2024年全球通讯费用管理市场规模为35.2亿美元,预计2030年将达到84.7亿美元,预测期内复合年增长率为14.7%。
通讯成本管理包括用于监控、管理和优化组织通讯成本的流程和工具。这包括追踪通讯使用、管理申请、审核成本、识别节省成本的机会等等。 TEM 帮助企业确保他们只为他们使用的服务付费,最大限度地减少错误,并与提供者协商更优惠的价格。 TEM 可提供通讯成本和使用模式的可见性,从而实现更好的通讯资源决策和策略规划。
根据世界银行集团的资料,目前全球有三分之二的成年人发送和接收数位付款,到 2021 年新兴经济体将占 57%。
扩大云端基础的通讯解决方案的使用
云端服务引入了多样化的收费模型、多个服务提供者和可扩展的解决方案,这使得成本管理变得复杂。 TEM 解决方案透过提供追踪、分析和优化通讯成本的工具,帮助组织应对这种复杂性。随着企业采用云端基础的工具,对有效的 TEM 解决方案的需求来确保准确的申请、成本控制和资源分配推动了市场的成长,并且对全面的费用管理策略的需求正在增强。
资料隐私问题
通讯费用管理中的资料隐私问题源自于敏感通讯资料的处理,例如申请详细资讯和使用模式。未授权存取、资料外洩和滥用个人资讯等风险引发了严重的隐私问题。由于担心不遵守资料保护条例和潜在的声誉损害,这些担忧可能会阻碍企业采用 TEM 解决方案,从而阻碍市场成长。
行动装置和物联网的普及
随着越来越多的行动装置和 IoT 解决方案的部署,企业面临更高、更复杂的通讯费用,需要强大的 TEM 解决方案来有效管理它们。 TEM 工具有助于追踪和优化与这些设备相关的成本、视觉化使用模式并管理不同的申请结构。在快速发展的技术环境中,对全面成本控制和高效管理通讯资源的需求不断增长,推动了对先进 TEM 解决方案的需求。
实施成本高
通讯费用管理的高实施成本源于对复杂技术、与现有系统整合以及客製化以满足特定组织需求的需求。这些成本包括软体购买费、咨询费、培训费等。这种经济负担可能会阻止小型组织或预算有限的组织投资 TEM 解决方案。这种不愿采用的情况可能会限制 TEM 解决方案的扩散并降低整体市场渗透率,从而阻碍市场成长。
COVID-19 的影响
COVID-19 透过加速数位转型和远距工作趋势,对通讯费用管理市场产生了重大影响。远端工作的快速增加和对通讯服务的依赖增加导致通讯成本增加,从而推动了对 TEM 解决方案来管理和优化成本的需求。此次疫情凸显了对通讯成本可见性和控制的需求,提高了 TEM 在管理日益复杂的通讯环境中的重要性。
大型企业部门预计将在预测期内成为最大的部门
大型企业部门预计将出现良好的成长。 TEM 对于大型企业管理巨额通讯成本和最佳化资源利用至关重要。这些公司面临着拥有多个服务和提供者的复杂通讯环境,需要先进的 TEM 解决方案来有效追踪、审核和管理成本。 TEM 可协助您协商更好的费率、强制合规性并了解通讯成本,最终提高大规模营运中的财务效率和策略决策。
预测期内,製造业领域的复合年增长率最高
预计製造业在预测期内将经历最高的复合年增长率。在製造应用中,TEM 对于管理与复杂生产环境和通讯需求相关的通讯成本至关重要。 TEM 解决方案可协助製造商追踪和管理多个地点的成本、简化申请流程并确保有效利用通讯资源。透过提供使用模式的可见性和优化服务合同,TEM 支援降低成本和提高业务效率,这对于在竞争激烈的製造业中保持盈利至关重要。
由于数位化的快速发展、通讯成本的上升和远距工作的增加,亚太地区的通讯费用管理市场正在成长。该地区多样化的通讯基础设施和不同的监管要求也推动了对客製化 TEM 解决方案的需求。此外,对成本优化和改进通讯管理的日益增长的需求正在推动亚太地区的市场扩张。
在北美地区,通讯环境复杂、服务成本上升,成本控制需求日益增加,通讯费用管理市场强劲。该市场受益于技术进步和市场高度成熟,重点是人工智慧和自动化的整合。此外,严格的监管合规要求和不断增长的远距工作趋势进一步推动了该地区对有效 TEM 解决方案的需求。
According to Stratistics MRC, the Global Telecom Expense Management Market is accounted for $3.52 billion in 2024 and is expected to reach $8.47 billion by 2030 growing at a CAGR of 14.7% during the forecast period. Telecom expense management involves the processes and tools used to monitor, control, and optimize an organization's telecommunications expenses. It includes tracking telecom usage, managing invoices, auditing costs, and identifying cost-saving opportunities. TEM helps businesses ensure they only pay for the services they use, minimize errors, and negotiate better rates with providers. It provides visibility into telecom spend and usage patterns, enabling better decision-making and strategic planning for telecommunications resources.
According to data from The World Bank Group, two-thirds of adults currently send or receive digital payments globally, with developing economies accounting for 57% in 2021.
Growing use of cloud-based communication solutions
Cloud services introduce diverse billing models, multiple service providers, and scalable solutions, which can complicate cost management. TEM solutions help organizations navigate this complexity by providing tools to track, analyze, and optimize telecom expenses. As businesses adopt more cloud-based tools, they require effective TEM solutions to ensure accurate billing, cost control, and resource allocation, driving market growth and enhancing the need for comprehensive expense management strategies.
Data privacy concerns
Data privacy concerns in telecom expense management arise from handling sensitive telecom data, such as billing details and usage patterns. The risk of unauthorized access, data breaches, and misuse of personal information raises significant privacy issues. These concerns can hamper market growth by deterring organizations from adopting TEM solutions due to fears of non-compliance with data protection regulations and potential reputational damage.
Proliferation of mobile devices and IoT
As organizations deploy more mobile devices and IoT solutions, they face higher and more intricate telecom billing, necessitating robust TEM solutions for effective management. TEM tools help track and optimize costs associated with these devices, provide visibility into usage patterns, and manage diverse billing structures. This growing need for comprehensive cost control and efficient management of telecom resources propels demand for advanced TEM solutions in a rapidly evolving technological landscape.
High implementation costs
High implementation costs in telecom expense management arise from the need for sophisticated technology, integration with existing systems, and customization to meet specific organizational needs. These costs can include software purchase, consulting fees, and training. Such financial burdens may deter smaller organizations or those with tight budgets from investing in TEM solutions. This reluctance to adopt can hamper market growth by limiting the reach of TEM solutions and slowing the overall adoption rate in the market.
Covid-19 Impact
Covid-19 significantly impacted the telecom expense management market by accelerating digital transformation and remote work trends. The surge in remote work and increased reliance on telecom services led to higher telecom expenses, driving demand for TEM solutions to manage and optimize costs. The pandemic highlighted the need for better visibility and control over telecom expenditures, enhancing the importance of TEM in managing growing and complex telecom environments.
The large enterprises segment is expected to be the largest during the forecast period
The large enterprises segment is estimated to have a lucrative growth. For large enterprises, TEM is crucial for controlling extensive telecom expenses and optimizing resource usage. These organizations face complex telecom environments with multiple services and providers, necessitating sophisticated TEM solutions to track, audit, and manage costs effectively. TEM helps in negotiating better rates, ensuring compliance, and gaining visibility into telecom spending, ultimately enhancing financial efficiency and strategic decision-making in large-scale operations.
The manufacturing segment is expected to have the highest CAGR during the forecast period
The manufacturing segment is anticipated to witness the highest CAGR growth during the forecast period. In manufacturing applications, TEM is vital for managing telecom costs associated with complex production environments and communication needs. TEM solutions help manufacturers track and control expenses across multiple sites, streamline billing processes, and ensure efficient use of telecom resources. By providing visibility into usage patterns and optimizing service contracts, TEM supports cost reduction and operational efficiency, crucial for maintaining profitability in the competitive manufacturing sector.
In the Asia-Pacific region, the telecom expense management market is experiencing growth driven by rapid digitalization, increasing telecom expenditures, and the rise of remote work. The region's diverse telecom infrastructure and varying regulatory requirements also boost demand for customized TEM solutions. Further, the growing need for cost optimization and improved telecom management fuels the market's expansion in Asia-Pacific.
In North America, the telecom expense management market is robust, driven by the need for cost control amid complex telecom environments and increasing service costs. The market benefits from technological advancements and high market maturity, with a strong focus on integrating AI and automation. Additionally, stringent regulatory compliance requirements and growing remote work trends further drive demand for effective TEM solutions in the region.
Key players in the market
Some of the key players profiled in the Telecom Expense Management Market include Calero, Tangoe, Valicom, Masergy, NetCentric Technologies, GEP Worldwide, MDSL, Telesoft, Compliant IA, Asentinel, Clearview, BellTechLogix, Fuze, Zycus and Invoice Insight.
In August 2022, Calero-MDSL announced the acquisition of Network Control, a telecom expense and managed mobility services vendor based in Waverly, Iowa. This acquisition continued the acquisitive streak of Calero-MDSL and increased its status as the largest telecom expense management solution in terms of spending under management.
In June 2022, Tangoe unveiled a suite of curated bundles of their full-lifecycle expense management and optimization platform, Tangoe One. The new tiered packages are designed to help mid-size businesses access the Tangoe One platform to simplify, manage, and optimize telecom, mobile, and cloud assets and expenses from one consolidated portal.