市场调查报告书
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2030 年超自动化市场预测:按类型、部署模式、组织规模、技术、应用程式、最终用户和地区进行的全球分析Hyperautomation Market Forecasts to 2030 - Global Analysis By Type, Deployment Mode, Organization Size, Technology, Application, End User and By Geography |
根据 Stratistics MRC 的数据,2024 年全球超自动化市场规模将达到 129 亿美元,预计到 2030 年将达到 421 亿美元,预测期内复合年增长率为 21.8%。
超级自动化是一种策略,旨在透过整合 RPA、AI 和 ML 等技术来实现业务和 IT 流程自动化。它旨在将孤立的流程转变为智慧系统,提高效率和有效性。主要功能包括将流程挖掘、人工智慧和工作流程自动化等技术整合到整个企业的目标流程中,并透过资料洞察进行持续改进,以改进流程并增强决策能力,其中包括聚焦等。
据精算师协会 (SOA) 称,近三分之二的高阶主管预测,到 2023 年,预测分析工具将使其组织的成本降低 15% 或更多。
蓬勃发展的电子商务产业
电子商务公司依靠超自动化解决方案来自动化订单处理、库存管理、客户参与、目标行销、定价和竞争分析以及供应链优化。这些解决方案减少了人工工作量,提高了订单处理速度,并优化了存量基准。人工智慧驱动的聊天机器人和虚拟助理提供 24/7 支持,基于人工智慧的预测模型可以预测需求。超级自动化还提高了供应链的准确性、效率和成本效益。因此,快速的行业成长和对自动化的关注正在推动超级自动化的扩散。
缺乏熟练人才
由于缺乏熟练的专业人员,超自动化解决方案的实施可能会很慢,从而导致效率低下和性能不佳。因此,公司可能需要投资培训计划和外部顾问,这会增加成本。此外,缺乏熟练的专业人员可能会阻碍组织采用超级自动化,因为这些挑战可能被认为过于复杂或成本过高,从而阻碍了市场成长。
业务和数位转型工作对自动化的需求不断增加
银行业的自动化带来了众多好处,包括提高业务效率、改善客户体验、竞争优势、节省成本和扩充性。透过简化客户入职、交易处理和合规检查等流程,银行可以降低营运成本并提供更快的服务。此外,自动化有助于维持法规遵循性,促进服务创新,并实现资料主导的决策,提高策略规划和业务效率。
部署复杂度
超自动化计划由于其复杂性而成本高昂,并且需要额外的资源和专门培训。这可能会导致业务中断、生产力下降和客户不满意。实施的复杂性也会引起员工的抵制并导致缺乏支持。不正确的实施可能会降低最佳绩效、减少利润并阻碍企业投资这些解决方案。
COVID-19 大流行显着加速了超自动化市场的发展,导致对自动化解决方案的需求增加并加速数位转型。组织已经适应远距工作和数位化业务,导致对超自动化技术的投资增加。超级自动化因其弹性和效率而受到关注,特别是在医疗保健、银行和零售等领域。这些领域受益于管理患者记录、自动化申请流程以及改善服务交付和监管合规性的自动化。
预计整合技术领域在预测期内将是最大的
由于人工智慧、机器学习和机器人流程自动化是透过自动化各种流程来提高效率和生产力的技术,预计整合技术将在预测期内达到顶峰。这可以在最少的人工干预的情况下将金融服务的生产力提高高达 30%。此外,将这些技术与业务流程重新设计结合,透过自动化重复任务和改善资源分配,到 2024 年可以将业务成本降低高达 30%。
人工智慧领域预计在预测期内复合年增长率最高
人工智慧领域预计将在预测期内表现出最高的复合年增长率,因为人工智慧演算法还可以透过分析历史资料、识别模式并提案改进建议来自动化复杂的业务流程。这推动了市场成长,因为它减少了人为干预,自动化重复任务、决策和异常处理,并增强了决策和流程自动化。
预计北美在预测期内将占据最大的市场占有率。这是因为传统行业的快速数位化正在推动超级自动化的采用,企业转向机器人流程自动化、人工智慧和机器学习来提高业务效率并降低成本。美国製造业是超级自动化市场的主要贡献者。
预计亚太地区将受到银行、医疗保健和製造业等行业对提高效率和生产力、降低成本和改善客户体验的需求增加以及政府推动数位转型的倡议的推动。此外,印度预计将成为一个有吸引力的超自动化市场,因为印度已经宣布了许多安全城市计划来促进人工智慧、机器学习和巨量资料的使用。
According to Stratistics MRC, the Global Hyperautomation Market is accounted for $12.9 billion in 2024 and is expected to reach $42.1 billion by 2030 growing at a CAGR of 21.8% during the forecast period. Hyperautomation is a strategy aimed at automating business and IT processes by integrating technologies like RPA, AI, and ML. It aims to transform isolated processes into intelligent systems, enhancing efficiency and effectiveness. Key characteristics include integrating technologies like process mining, AI, and workflow automation, targeting enterprise-wide processes, and focusing on continuous improvement through data insights to refine processes and enhance decision-making capabilities.
According to the Society of Actuaries (SOA), nearly two-thirds of executives anticipate that predictive analytic tools will cut organizational costs by 15% or more by 2023.
Booming e-commerce sector
E-commerce companies are utilizing hyperautomation solutions to automate order processing, inventory management, customer engagement, targeted marketing, pricing and competitive analysis, and supply chain optimization. These solutions reduce manual intervention, improve order fulfillment speed, and optimize inventory levels. AI-powered chatbots and virtual assistants provide 24/7 assistance, while AI-based forecasting models predict demand. Hyperautomation also enhances supply chain accuracy, efficiency, and cost-effectiveness. Thus the industry's rapid growth and focus on automation are driving its adoption.
Lack of skilled personnel
Hyperautomation solutions can be delayed due to the lack of skilled professionals, leading to inefficiencies and suboptimal performance. This can result in increased costs, as companies may need to invest in training programs or external consultants. Additionally, the lack of skilled professionals can deter organizations from adopting hyperautomation, as they may perceive the challenges as too complex or costly hampering the growth of the market.
Increased demand for automation in banking and digital transformation initiatives
Automation in the banking sector offers numerous benefits, including enhanced operational efficiency, improved customer experience, competitive advantage, cost reduction, and scalability. By streamlining processes like customer onboarding, transaction processing, and compliance checks, banks can lower operational costs and deliver faster service. Additionally, automation helps maintain regulatory compliance, encourages innovation in services, and enables data-driven decision-making, enhancing strategic planning and operational effectiveness.
Complexity of implementation
Hyperautomation projects can increase costs due to their complexity, requiring additional resources and specialized training. This can lead to operational disruptions, decreased productivity, and customer dissatisfaction. The complexity of implementation can also cause resistance among employees, leading to a lack of buy-in and the incorrect implementation can result in suboptimal performance, reducing benefits and deterring companies from investing in these solutions.
The COVID-19 pandemic has significantly accelerated the hyperautomation market, resulting in increased demand for automation solutions and accelerated digital transformation. Organizations have adapted to remote work and digital operations, leading to increased investments in hyperautomation technologies. Hyperautomation has become a focus for resilience and efficiency, particularly in sectors like healthcare, banking, and retail. These sectors have benefited from automation in managing patient records, automating billing processes, and improving service delivery and regulatory compliance.
The integration technologies segment is expected to be the largest during the forecast period
The integration technologies is expected to be the largest during the forecast period owing to AI, machine learning, and robotic process automation are technologies that enhance efficiency and productivity by automating various processes. This can improve financial services productivity by up to 30% by minimizing manual intervention. Additionally, integrating these technologies with redesigned operational processes can lower operational costs by up to 30% by 2024, as it automates repetitive tasks and improves resource allocation.
The artificial intelligence segment is expected to have the highest CAGR during the forecast period
The artificial intelligence segment is expected to have the highest CAGR during the forecast period because AI algorithms can also automate complex business processes by analyzing historical data, identifying patterns, and suggesting improvements. This reduces human intervention and automates repetitive tasks, decision-making, and exception handling, enhancing decision-making and process automation thus propelling the growth of the market..
North America is projected to hold the largest market share during the forecast period owing to the rapid digitalization of traditional industries is driving hyperautomation adoption, with companies integrating advanced technologies like Robotic Process Automation, AI, and Machine Learning to improve operational efficiency and reduce costs. The U.S. manufacturing sector is a major contributor to the hyperautomation market.
Asia Pacific is projected to witness the highest CAGR over the forecast period driven by the increasing demand for efficiency and productivity, cost reduction, and improved customer experience in industries like banking, healthcare, and manufacturing, and government initiatives promoting digital transformation. Moreover India is expected to be an attractive market for hyperautomation due to the numerous safe city projects announced in the country, which will encourage the use of AI, ML, and big data.
Key players in the market
Some of the key players in Hyperautomation market include akaBot, Allerin Tech Pvt. Ltd., Alteryx, Appian, Automate.io, Automation Anywhere, Catalytic Inc, Honeywell International Inc., Mitsubishi Electric Corporation, OneGlobe LLC, PagerDuty, Inc., Rocketbot, Simple Fractal, SolveXia, Tata Consultancy Services Ltd., UiPath and Wipro Ltd.
In September 2024, Honeywell announced the completion of its acquisition of CAES Systems Holdings LLC (CAES) from private equity firm Advent International for approximately $1.9 billion in an all-cash transaction.
In August 2024, Honeywell announced collaboration with Cisco on an AI-powered solution that automatically adapts building systems based on fluctuating usage levels, reducing energy consumption and optimizing the environment for worker productivity and comfort.
In August 2024, Honeywell announced the launch of INNCOM Direct, an easy-to-install energy management system that uses automation to help improve energy efficiency in mid-market hotel properties.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.