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市场调查报告书
商品编码
1603862

到 2030 年汽车道路援助市场预测：按服务类型、车型、平台、分销管道、订阅模式、最终用户和地区进行的全球分析

Vehicle Roadside Assistance Market Forecasts to 2030 - Global Analysis By Service Type, Vehicle Type, Platform, Distribution Channel, Subscription Model, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3个工作天内

价格

根据Stratistics MRC预测，2024年全球汽车道路援助市场规模将达250亿美元，预计2030年将达到389亿美元，预测期内复合年增长率为7.6%。

车辆道路救援系统是在道路上行驶时发生意外车辆故障时向驾驶员提供帮助的服务。我们为轮胎漏气、电池没电、停工、燃油不足和引擎故障等问题提供支援。服务通常包括拖车、更换轮胎、跨接启动、燃油输送、锁匠服务等。路边援助通常由保险公司、汽车俱乐部提供，或作为汽车保固的一部分。快速解决问题，最大限度地减少干扰，并确保紧急情况下协调员的安全。

根据国际能源总署 (IEA) 的预测，到 2023 年，SUV 将占全球汽车销售的 48%。根据美国疾病管制与预防中心的资料，全世界每天有近 3,700 人死于涉及自行车、巴士、汽车、摩托车、卡车和行人的事故。

持有汽车数量增加

全球汽车持有量的增加是市场成长的驱动力。随着越来越多的人依赖个人交通，对轮胎更换、燃油输送和紧急救援车等按需路边支援服务的需求也在不断增长。随着车辆变得更加复杂和都市区拥堵加剧，驾驶员正在寻求可靠的帮助，以最大限度地减少停机时间并保持安全。行动应用程式和基于订阅的服务的兴起进一步推动了这一趋势，提供了便利和快速的回​​应时间。

仅提供有限的服务

汽车道路救援系统市场中有限的服务可用性可能会对客户满意度和整体市场成长产生负面影响。在讯号覆盖较差的地区，司机需要等待很长时间，或在紧急情况下无法获得所需的服务。这种缺乏信任可能会导致挫折感、对服务供应商的信任度降低以及对基于订阅的援助计划的投资意愿降低。最终，它阻碍了行业的扩张和竞争。

扩大联网汽车的采用

随着连网型汽车变得越来越普遍并实现即时诊断和自动警告，市场正在发生重大变化。这些智慧汽车可以检测电池电量低或轮胎故障等问题，并立即通知驾驶员和服务供应商。这种主动方法可以缩短回应时间、提高服务效率并减少停机时间。随着联网汽车技术的进步，对资料主导道路救援系统解决方案的需求不断增加。

与第三方提供者的竞争

市场上第三方提供者的竞争可能会给传统服务供应商带来压力，迫使他们降低价格并降低服务品质。随着大量独立营运商进入市场，消费者可能很难区分可靠和不可靠的服务。这种激烈的竞争也会导致服务分散化以及服务覆盖范围和回应时间不一致。因此，客户满意度和品牌忠诚度可能会受到负面影响。

COVID-19 的影响：

COVID-19 大流行对汽车道路援助市场造成了严重干扰，由于道路交通减少和旅行限制，对服务的需求暂时下降。然而，随着停产后汽车使用量的增加，市场也逐渐復苏。疫情也加速了数位转型，更多客户选择基于应用程式和非接触式道路救援系统服务，凸显了该产业正在转向更便利、远端和技术主导的解决方案。

预计燃料输送领域在预测期内将是最大的

燃油输送领域在燃油耗尽时为驾驶员提供了便捷的解决方案，预计在预测期内将占据最大的市场占有率。这项服务越来越受欢迎，因为它可以节省时间，并且不需要司机步行到最近的加油站。借助行动应用程式和 GPS 跟踪，燃油配送服务可提供快速高效的帮助，有助于提高客户满意度和整体市场成长。

保险公司业务预计在预测期间内复合年增长率最高

预计保险公司业务在预测期内的复合年增长率最高。许多保险公司与第三方提供者合作，提供救援车、穿刺援助和燃油输送等福利。这种整合增加了客户价值，并在紧急情况下提供便利和安心。因此，有保险的道路救援系统服务变得越来越受欢迎，有助于市场扩张和客户维繫。

比最大的地区

在汽车持有量成长的推动下，预计北美地区在预测期内将占据最大的市场占有率。凭藉发达的基础设施以及传统和数位服务供应商服务供应商的存在，北美消费者透过行动应用程式和订阅模式受益于快速可靠的援助。不断发展的都市化以及对提高安全性和效率的关注正在进一步推动该地区的市场扩张。

复合年增长率最高的地区：

在都市化和可支配收入增加的推动下，预计亚太地区在预测期内将实现最高成长率。人们对车辆安全的兴趣日益浓厚以及保险公司和服务供应商的扩张正在进一步推动市场成长。此外，行动应用程式和 GPS 追踪等技术进步正在提高服务效率，并使该地区各国的道路救援系统变得更加便捷和可靠。

提供免费客製化：

订阅此报告的客户可以存取以下免费自订选项之一：

  • 公司简介
    • 其他市场公司的综合分析（最多 3 家公司）
    • 主要企业SWOT分析（最多3家企业）
  • 区域分割
    • 根据客户兴趣对主要国家的市场估计、预测和复合年增长率（註：基于可行性检查）
  • 竞争标基准化分析
    • 根据产品系列、地理分布和策略联盟对主要企业基准化分析

目录

第一章执行摘要

第二章 前言

  • 概述
  • 相关利益者
  • 调查范围
  • 调查方法
    • 资料探勘
    • 资料分析
    • 资料检验
    • 研究途径
  • 研究资讯来源
    • 主要研究资讯来源
    • 二次研究资讯来源
    • 先决条件

第三章市场趋势分析

  • 促进因素
  • 抑制因素
  • 机会
  • 威胁
  • 最终用户分析
  • 新兴市场
  • COVID-19 的影响

第4章波特五力分析

  • 供应商的议价能力
  • 买方议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争公司之间的敌对关係

第五章全球汽车道路救援系统市场：依服务类型

  • 拖吊服务
  • 电瓶跨接启动
  • 燃料供应
  • 刺穿修復服务
  • 停工协助
  • 绞车服务
  • 其他服务类型

第六章全球汽车道路救援系统市场：依车款分类

  • 客车
  • 商用车
  • 摩托车
  • 电动车（EV）

第七章全球汽车道路救援系统市场：依平台

  • 行动应用程式
  • 远端资讯处理系统
  • 点播平台
  • 传统客服中心

第八章全球汽车道路救援系统市场：依订阅模式

  • 年度订阅
  • 按服务付费
  • 按英里付费
  • 免费增值

第九章全球汽车道路救援系统市场：依最终用户分类

  • 个人用户
  • 车队营运商
  • 保险公司
  • 汽车製造商
  • 其他最终用户

第十章全球汽车道路救援系统市场：按地区

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲国家
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 其他亚太地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地区
  • 中东/非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲

第十一章 主要进展

  • 合约、伙伴关係、合作和合资企业
  • 收购和合併
  • 新产品发布
  • 业务拓展
  • 其他关键策略

第十二章 公司概况

  • Falck A/S
  • Allstate Insurance Company
  • Agero, Inc.
  • Best Roadside Service
  • Viking Assistance Group
  • ARC Europe SA
  • SOS International A/S
  • Allianz Partners
  • Good Sam Enterprise, LLC
  • Access Roadside Assistance
  • American Automobile Association
  • National General Insurance
  • Prime Assistance Inc.
  • AutoVantage
  • Emirates Insurance Co.
  • CHUBB LIMITED
Product Code: SMRC27884

According to Stratistics MRC, the Global Vehicle Roadside Assistance Market is accounted for $25.0 billion in 2024 and is expected to reach $38.9billion by 2030 growing at a CAGR of 7.6% during the forecast period. Vehicle roadside assistance is a service that helps drivers with unexpected vehicle issues while on the road. It provides support for problems such as flat tires, dead batteries, lockouts, fuel shortages, or engine breakdowns. Services typically include towing, tire changes, jump-starts, fuel delivery, and locksmith services. Roadside assistance is often offered by insurance providers, auto clubs, or as part of a car warranty. It ensures quick resolution of issues, minimizing disruptions and ensuring safety for drivers in emergency situations.

According to the International Energy Agency, in 2023, SUVs represented 48% of global car sales. According to the Centers for Disease Control and Prevention data, nearly 3,700 people are killed daily in crashes worldwide involving bicycles, buses, cars, motorcycles, trucks, or pedestrians.

Market Dynamics:

Driver:

Rising vehicle ownership

The increasing vehicle ownership worldwide is driving the growth of the market. As more people rely on personal transportation, the demand for on-demand roadside support services such as tire changes, fuel delivery, and emergency towing is expanding. With vehicles becoming more complex and urban congestion rising, drivers seek reliable assistance to minimize downtime and ensure safety. This trend is further fueled by the rise of mobile apps and subscription-based services, offering convenience and faster response times.

Restraint:

Limited service availability

Limited service availability in the Vehicle Roadside Assistance market can negatively impact customer satisfaction and overall market growth. In areas with insufficient coverage, drivers may experience long wait times or be unable to access essential services during emergencies. This lack of reliability can lead to frustration, reduced trust in service providers, and a reluctance to invest in subscription-based assistance plans. Ultimately, it hinders the expansion and competitiveness of the industry.

Opportunity:

Increasing adoption of connected cars

The increasing adoption of connected cars is transforming the market by enabling real-time diagnostics and automatic alerts. These smart vehicles can detect issues such as low battery or tire malfunctions and immediately notify drivers or service providers. This proactive approach improves response times, enhances service efficiency, and reduces downtime. As connected car technology advances, it drives greater demand for integrated, data-driven roadside assistance solutions.

Threat:

Competition from third-party providers

Competition from third-party providers in the market can pressure traditional service providers to lower prices, potentially compromising service quality. With numerous independent players entering the market, consumers may face difficulty distinguishing between reliable and subpar services. This intense competition may also lead to fragmented offerings, reducing consistency in coverage and response times. As a result, customer satisfaction and brand loyalty can be negatively affected.

Covid-19 Impact:

The COVID-19 pandemic significantly disrupted the Vehicle Roadside Assistance market, with reduced road traffic and travel restrictions leading to a temporary decline in demand for services. However, the market gradually rebounded as vehicle usage increased post-lockdown. The pandemic also accelerated digital transformation, with more customers opting for app-based and contactless roadside assistance services, highlighting a shift toward more convenient, remote, and tech-driven solutions in the industry.

The fuel delivery segment is projected to be the largest during the forecast period

The fuel delivery segment is projected to account for the largest market share during the projection period offering drivers a convenient solution when they run out of fuel.. This service is increasingly popular due to its ability to save time and prevent drivers from having to walk to the nearest gas station. With mobile apps and GPS tracking, fuel delivery services provide quick and efficient assistance, contributing to enhanced customer satisfaction and the overall growth of the market.

The insurance companies segment is expected to have the highest CAGR during the forecast period

The insurance companies segment is expected to have the highest CAGR during the extrapolated period. Many insurers partner with third-party providers to offer benefits like towing, flat tire assistance, and fuel delivery. This integration enhances customer value, offering convenience and peace of mind during emergencies. As a result, insurance-driven roadside assistance services are becoming increasingly popular, contributing to market expansion and customer retention.

Region with largest share:

North America region is projected to account for the largest market share during the forecast period driven by increasing vehicle ownership. With a well-developed infrastructure and a strong presence of both traditional and digital service providers, North American consumers benefit from fast, reliable assistance through mobile apps and subscription models. Rising urbanization, along with a focus on enhanced safety and efficiency, further fuels market expansion in the region.

Region with highest CAGR:

Asia Pacific is expected to register the highest growth rate over the forecast period driven by urbanization, and rising disposable incomes. Rising concerns over vehicle safety, along with the expansion of insurance companies and service providers, are further propelling market growth. Additionally, technological advancements such as mobile apps and GPS tracking are improving service efficiency, making roadside assistance more accessible and reliable across countries in the region.

Key players in the market

Some of the key players in Vehicle Roadside Assistance market include Falck A/S, Allstate Insurance Company, Agero, Inc., Best Roadside Service, Viking Assistance Group, ARC Europe SA, SOS International A/S, Allianz Partners, Good Sam Enterprise, LLC, Access Roadside Assistance, American Automobile Association, National General Insurance, Prime Assistance Inc., AutoVantage, Emirates Insurance Co. and CHUBB LIMITED.

Key Developments:

In September 2024, Agero announced it has renewed its multi-year partnership with Hagerty, an automotive enthusiast brand and a leading specialty vehicle insurance provider. With this agreement, Agero will continue providing unparalleled roadside assistance services to Hagerty clients and Hagerty Drivers Club members across the U.S.

In January 2024, Emirates Roads Assistance has launched its latest offering, a battery exhaustion support service, now available through its innovative "Emirates Roads Assistance" app. The new service enriches the existing suite of assistance provided by the company across the UAE, utilizing a robust fleet of 500 vehicles.

Service Types Covered:

  • Towing Services
  • Battery Jump-Start
  • Fuel Delivery
  • Flat Tire Services
  • Lockout Assistance
  • Winching Services
  • Other Service Types

Vehicle Types Covered:

  • Passenger Vehicles
  • Commercial Vehicles
  • Motorcycles
  • Electric Vehicles (EVs)

Platforms Covered:

  • Mobile Apps
  • Telematics Systems
  • On-Demand Platforms
  • Traditional Call Centers

Subscription Models Covered:

  • Annual Subscription
  • Pay-Per-Service
  • Pay-Per-Mile
  • Freemium

End Users Covered:

  • Individual Users
  • Fleet Operators
  • Insurance Companies
  • Automobile Manufacturers
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Vehicle Roadside Assistance Market, By Service Type

  • 5.1 Introduction
  • 5.2 Towing Services
  • 5.3 Battery Jump-Start
  • 5.4 Fuel Delivery
  • 5.5 Flat Tire Services
  • 5.6 Lockout Assistance
  • 5.7 Winching Services
  • 5.8 Other Service Types

6 Global Vehicle Roadside Assistance Market, By Vehicle Type

  • 6.1 Introduction
  • 6.2 Passenger Vehicles
  • 6.3 Commercial Vehicles
  • 6.4 Motorcycles
  • 6.5 Electric Vehicles (EVs)

7 Global Vehicle Roadside Assistance Market, By Platform

  • 7.1 Introduction
  • 7.2 Mobile Apps
  • 7.3 Telematics Systems
  • 7.4 On-Demand Platforms
  • 7.5 Traditional Call Centers

8 Global Vehicle Roadside Assistance Market, By Subscription Model

  • 8.1 Introduction
  • 8.2 Annual Subscription
  • 8.3 Pay-Per-Service
  • 8.4 Pay-Per-Mile
  • 8.5 Freemium

9 Global Vehicle Roadside Assistance Market, By End User

  • 9.1 Introduction
  • 9.2 Individual Users
  • 9.3 Fleet Operators
  • 9.4 Insurance Companies
  • 9.5 Automobile Manufacturers
  • 9.6 Other End Users

10 Global Vehicle Roadside Assistance Market, By Geography

  • 10.1 Introduction
  • 10.2 North America
    • 10.2.1 US
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 UK
    • 10.3.3 Italy
    • 10.3.4 France
    • 10.3.5 Spain
    • 10.3.6 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 Japan
    • 10.4.2 China
    • 10.4.3 India
    • 10.4.4 Australia
    • 10.4.5 New Zealand
    • 10.4.6 South Korea
    • 10.4.7 Rest of Asia Pacific
  • 10.5 South America
    • 10.5.1 Argentina
    • 10.5.2 Brazil
    • 10.5.3 Chile
    • 10.5.4 Rest of South America
  • 10.6 Middle East & Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 Qatar
    • 10.6.4 South Africa
    • 10.6.5 Rest of Middle East & Africa

11 Key Developments

  • 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 11.2 Acquisitions & Mergers
  • 11.3 New Product Launch
  • 11.4 Expansions
  • 11.5 Other Key Strategies

12 Company Profiling

  • 12.1 Falck A/S
  • 12.2 Allstate Insurance Company
  • 12.3 Agero, Inc.
  • 12.4 Best Roadside Service
  • 12.5 Viking Assistance Group
  • 12.6 ARC Europe SA
  • 12.7 SOS International A/S
  • 12.8 Allianz Partners
  • 12.9 Good Sam Enterprise, LLC
  • 12.10 Access Roadside Assistance
  • 12.11 American Automobile Association
  • 12.12 National General Insurance
  • 12.13 Prime Assistance Inc.
  • 12.14 AutoVantage
  • 12.15 Emirates Insurance Co.
  • 12.16 CHUBB LIMITED

List of Tables

  • Table 1 Global Vehicle Roadside Assistance Market Outlook, By Region (2022-2030) ($MN)
  • Table 2 Global Vehicle Roadside Assistance Market Outlook, By Service Type (2022-2030) ($MN)
  • Table 3 Global Vehicle Roadside Assistance Market Outlook, By Towing Services (2022-2030) ($MN)
  • Table 4 Global Vehicle Roadside Assistance Market Outlook, By Battery Jump-start (2022-2030) ($MN)
  • Table 5 Global Vehicle Roadside Assistance Market Outlook, By Fuel Delivery (2022-2030) ($MN)
  • Table 6 Global Vehicle Roadside Assistance Market Outlook, By Flat Tire Services (2022-2030) ($MN)
  • Table 7 Global Vehicle Roadside Assistance Market Outlook, By Lockout Assistance (2022-2030) ($MN)
  • Table 8 Global Vehicle Roadside Assistance Market Outlook, By Winching Services (2022-2030) ($MN)
  • Table 9 Global Vehicle Roadside Assistance Market Outlook, By Other Service Types (2022-2030) ($MN)
  • Table 10 Global Vehicle Roadside Assistance Market Outlook, By Vehicle Type (2022-2030) ($MN)
  • Table 11 Global Vehicle Roadside Assistance Market Outlook, By Passenger Vehicles (2022-2030) ($MN)
  • Table 12 Global Vehicle Roadside Assistance Market Outlook, By Commercial Vehicles (2022-2030) ($MN)
  • Table 13 Global Vehicle Roadside Assistance Market Outlook, By Motorcycles (2022-2030) ($MN)
  • Table 14 Global Vehicle Roadside Assistance Market Outlook, By Electric Vehicles (EVs) (2022-2030) ($MN)
  • Table 15 Global Vehicle Roadside Assistance Market Outlook, By Platform (2022-2030) ($MN)
  • Table 16 Global Vehicle Roadside Assistance Market Outlook, By Mobile Apps (2022-2030) ($MN)
  • Table 17 Global Vehicle Roadside Assistance Market Outlook, By Telematics Systems (2022-2030) ($MN)
  • Table 18 Global Vehicle Roadside Assistance Market Outlook, By On-Demand Platforms (2022-2030) ($MN)
  • Table 19 Global Vehicle Roadside Assistance Market Outlook, By Traditional Call Centers (2022-2030) ($MN)
  • Table 20 Global Vehicle Roadside Assistance Market Outlook, By Subscription Model (2022-2030) ($MN)
  • Table 21 Global Vehicle Roadside Assistance Market Outlook, By Annual Subscription (2022-2030) ($MN)
  • Table 22 Global Vehicle Roadside Assistance Market Outlook, By Pay-Per-Service (2022-2030) ($MN)
  • Table 23 Global Vehicle Roadside Assistance Market Outlook, By Pay-Per-Mile (2022-2030) ($MN)
  • Table 24 Global Vehicle Roadside Assistance Market Outlook, By Freemium (2022-2030) ($MN)
  • Table 25 Global Vehicle Roadside Assistance Market Outlook, By End User (2022-2030) ($MN)
  • Table 26 Global Vehicle Roadside Assistance Market Outlook, By Individual Users (2022-2030) ($MN)
  • Table 27 Global Vehicle Roadside Assistance Market Outlook, By Fleet Operators (2022-2030) ($MN)
  • Table 28 Global Vehicle Roadside Assistance Market Outlook, By Insurance Companies (2022-2030) ($MN)
  • Table 29 Global Vehicle Roadside Assistance Market Outlook, By Automobile Manufacturers (2022-2030) ($MN)
  • Table 30 Global Vehicle Roadside Assistance Market Outlook, By Other End Users (2022-2030) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.