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市场调查报告书
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1603888

2030 年服务机器人市场预测：按类型、组件、技术、应用和地区分類的全球分析

Service Robotics Market Forecasts to 2030 - Global Analysis By Type (Professional Service Robots, Personal Service Robots and Other Types), Component, Technology, Application and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3个工作天内

价格

根据Stratistics MRC预测，2024年全球服务机器人市场规模将达236亿美元，预计2030年将达到719亿美元，预测期内复合年增长率为20.4%。

服务机器人是使用机器人协助人类完成日常、重复或危险任务的领域。这些机器人可以自主或半自动操作，无需人工直接干预或在一定程度的人工监督下执行任务。服务机器人具有不同程度的自主性，从需要人类监督的机器人到可以自行导航复杂环境的完全自主系统。

根据国际机器人联合会2021年的数据，中国每万名员工拥有126台机器人，五年前为66台。

继续适应自动化

服务机器人正在透过自动化转型到饭店、医疗保健和客户服务等新领域。这些机器人可以执行传统上由人类执行的任务，例如向饭店送餐、协助手术和管理库存。随着工业界越来越习惯自动化，它正在认识到机器人在各个领域的潜力。

服务机器人采购维护成本高

对于中小型企业（SMB）来说，服务机器人的初始成本往往过高，使其成为一项昂贵的投资。对于小型企业来说，自动化的长期好处（例如节省成本和提高生产力）可能不足以证明投资的合理性。定期保养、软体升级和维修等维护成本很高，尤其是在低利润领域。此外，对合格专业人员的需求可能会推高价格。

机器人技术快速发展

协作机器人（cobots）在不取代人类工人的情况下补充人类并提高职场效率，是机器人技术进步的结果。因此，它已在客户服务和医疗保健等领域被接受。透过改进感测器和人工智慧演算法来提高安全性和人机交互，可以避免事故。

道德问题

服务机器人取代人类劳动力的潜力引发了道德问题，因为它可能导致经济混乱和失业。这种担忧可能会阻碍其在零售、酒店和物流等行业的采用。从机器人收集资料的感测器和摄影机引起了隐私问题，特别是在安全、零售和医疗保健行业。此外，人工智慧驱动的机器人也因助长偏见、引发有关正义和歧视的道德问题而受到批评，特别是在客户服务、医疗保健和就业等行业。

COVID-19 的影响

由于对非接触式服务、卫生和效率的需求增加，COVID-19 大流行加速了服务机器人的采用。机器人在公共场所消毒、运送物资和协助医护人员方面发挥了关键作用。医疗保健、物流和零售等行业对自动化的需求激增，以最大限度地减少人际互动并在封锁期间维持业务。儘管市场最初因供应链挑战而面临中断，但疫情最终刺激了服务机器人的创新和投资，其应用在全球扩展。

预计商务用服务机器人产业在预测期内将是最大的。

据估计，该行业规模最大，因为专业服务机器人可实现库存管理、患者照护和食品服务等任务的自动化，从而提高效率并降低营运成本。在医疗保健领域，移动机器人可以协助药物传输和卫生保健，使医务人员能够专注于病患照护。自动化透过降低人事费用和最大限度地减少人为错误来提高生产力。

人工智慧领域预计在预测期内复合年增长率最高

由于人工智慧提高了服务机器人执行需要人类理解和参与的复杂任务的能力，预计人工智慧领域在预测期内将实现最高的复合年增长率。此外，人工智慧驱动的机器人越来越多地应用于患者照护等关键领域，以处理重复性业务，使员工能够专注于患者照护的更重要方面，我们透过这样做为医疗专业人员提供支援。

占比最大的地区：

由于中国和日本等国家政府透过财政支持和有利的法规积极推动机器人产业发展，预计亚太地区将在预测期内占据最大的市场占有率。旨在推进人工智慧和自动化技术的倡议正在鼓励企业采用服务机器人并推动市场成长。例如，中国政府将机器人作为市场开拓的优先领域，这对市场动态产生重大影响。

复合年增长率最高的地区：

预计北美在预测期内的复合年增长率最高。这是因为人工智慧、机器学习和机器人技术的进步促进了高效、自主和多功能服务机器人的开发，这些机器人正在医疗保健和物流等各种行业中被采用。这些机器人将有助于解决医疗保健、零售和酒店等行业的劳动力短缺问题，减少该地区对人力的依赖，优化劳动力生产力，并应对人口老化等挑战。

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  • 公司简介
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目录

第一章执行摘要

第二章 前言

  • 概述
  • 相关利益者
  • 调查范围
  • 调查方法
    • 资料探勘
    • 资料分析
    • 资料检验
    • 研究途径
  • 研究资讯来源
    • 主要研究资讯来源
    • 二次研究资讯来源
    • 先决条件

第三章市场趋势分析

  • 促进因素
  • 抑制因素
  • 机会
  • 威胁
  • 技术分析
  • 应用分析
  • 新兴市场
  • COVID-19 的影响

第4章波特五力分析

  • 供应商的议价能力
  • 买方议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争公司之间的敌对关係

第五章全球服务机器人市场：依类型

  • 专业服务机器人
    • 野外机器人
    • 专业清洁机器人
    • 巡检/维护机器人
    • 物流机器人
  • 个人服务机器人
    • 医疗保健机器人
    • 伴同性机器人
    • 娱乐机器人
  • 其他类型

第六章全球服务机器人市场：按组成部分

  • 硬体
  • 软体
  • 服务

第七章全球服务机器人市场：依技术分类

  • 人工智慧
  • 机器学习
  • 电脑视觉
  • 机器人流程自动化
  • 其他技术

第八章全球服务机器人市场：依应用分类

  • 卫生保健
  • 后勤
  • 建造
  • 现场应用
  • 娱乐
  • 其他用途

第九章全球服务机器人市场：按地区

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲国家
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 其他亚太地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地区
  • 中东/非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲

第10章 主要进展

  • 合约、伙伴关係、合作和合资企业
  • 收购和合併
  • 新产品发布
  • 业务拓展
  • 其他关键策略

第十一章 公司概况

  • ABB Ltd
  • Aethon
  • AMP Robotics
  • Boston Dynamics
  • Daifuku Co., Ltd.
  • DeLaval
  • ECA Group
  • Exyn Technologies
  • Fetch Robotics, Inc.
  • Honda Motor Co. Ltd.
  • Intuitive Surgical
  • iRobot Corporation
  • Kongsberg Maritime AS
  • Kuka AG
  • Northrop Grumman
  • Parrot SA
  • Ricoh
  • Samsung Electronics Co. Ltd
  • SoftBank Robotics Holdings
  • Starship Technologies
Product Code: SMRC27910

According to Stratistics MRC, the Global Service Robotics Market is accounted for $23.6 billion in 2024 and is expected to reach $71.9 billion by 2030 growing at a CAGR of 20.4% during the forecast period. Service robotics is a field that uses robots to assist humans in mundane, repetitive, or hazardous tasks. These robots can operate autonomously or semi-autonomously, performing tasks without direct human intervention or with some level of human oversight. The degree of autonomy in service robots varies, from those requiring human supervision to fully autonomous systems capable of navigating complex environments independently.

According to the International Federation of Robots in 2021, there were 126 robots per 10,000 employees in China, which is up from 66 units 5 years ago

Market Dynamics:

Driver:

Increasing adapting to automation

Service robots are being transformed by automation into new fields like hospitality, healthcare, and customer service. These robots are capable of handling jobs that were previously done by humans, such delivering meals to hotels, helping with surgeries, and managing inventories. Industries are realizing the potential of robots in various fields as they grow more accustomed to automation thus encourages the market towards prospective growth.

Restraint:

High cost of purchasing and maintaining service robots

The initial cost of service robots is frequently too high for small and medium-sized businesses (SMBs), making them an expensive investment. For SMBs, the long-term advantages of automation like cost reductions and increased productivity might not be substantial enough to warrant investment. Particularly in sectors with narrow profit margins, maintenance expenses like routine service, software upgrades, and repairs can add up. Furthermore, the requirement for qualified specialists may raise prices even more.

Opportunity:

Rapid developments in robotics technology

Collaboration robots (cobots), which complement humans and increase workplace efficiency without taking the position of human workers, are the result of advancements in robotics technology. This has made it more acceptable in settings like customer service and healthcare. Accidents are avoided because to improved sensors and AI algorithms that improves safety and human-robot interaction.

Threat:

Ethical concerns

The potential for service robots to replace human labor raises ethical questions because it could result in economic dislocation and unemployment. Widespread adoption in sectors like retail, hotels, and logistics may be thwarted by this fear. Sensors and cameras that gather data from robots raise privacy concerns, especially in the security, retail, and healthcare industries. Moreover AI-powered robots have also come under fire for perpetuating prejudices, which raises moral questions about justice and discrimination, especially in industries like customer service, healthcare, and employment.

Covid-19 Impact

The COVID-19 pandemic accelerated the adoption of service robotics due to increased demand for contactless services, hygiene, and efficiency. Robots played a key role in disinfecting public spaces, delivering supplies, and assisting healthcare workers. The need for automation in sectors like healthcare, logistics, and retail surged to minimize human interaction and maintain operations during lockdowns. While the market faced initial disruptions due to supply chain challenges, the pandemic ultimately drove innovation and investment in service robots, expanding their applications globally.

The professional service robots segment is expected to be the largest during the forecast period

The professional service robots segment is estimated to be the largest, because professional service robots automate tasks like inventory management, patient care, and food delivery, improving efficiency and reducing operational costs. In healthcare, mobile robots assist with medication delivery and sanitation, allowing medical staff to focus on patient care. Automation reduces labour costs and minimizes human error, enhancing productivity.

The artificial intelligence segment is expected to have the highest CAGR during the forecast period

The artificial intelligence segment is anticipated to witness the highest CAGR during the forecast period, as AI improves the capabilities of service robots, allowing them to carry out intricate jobs that call for human comprehension and engagement. Furthermore, AI-driven robots are being used more and more in vital fields like patient care, where they help medical professionals by handling repetitive duties so that staff members can concentrate on more important facets of patient care.

Region with largest share:

Asia Pacific is expected to have the largest market share during the forecast period owing to governments in countries like China and Japan which are actively promoting the robotics industry through financial support and favourable regulations. Initiatives aimed at advancing AI and automation technologies are encouraging companies to adopt service robots, thereby driving market growth. For instance, China's government has prioritized robotics as a key sector for development, which significantly impacts the market dynamics.

Region with highest CAGR:

North America is projected to witness the highest CAGR over the forecast period, due to Advancements in AI, machine learning, and robotics technology are enabling the development of efficient, autonomous, and versatile service robots, which are being adopted in various industries like healthcare and logistics. These robots help address labor shortages in sectors like healthcare, retail, and hospitality by reducing dependence on human labor in this region, optimizing workforce productivity, and mitigating demographic changes, including an aging population.

Key players in the market

Some of the key players profiled in the Service Robotics Market include ABB Ltd, Aethon, AMP Robotics, Boston Dynamics, Daifuku Co., Ltd., DeLaval, ECA Group, Exyn Technologies, Fetch Robotics, Inc., Honda Motor Co. Ltd., Intuitive Surgical, iRobot Corporation, Kongsberg Maritime AS, Kuka AG, Northrop Grumman, Parrot SA, Ricoh, Samsung Electronics Co. Ltd, SoftBank Robotics Holdings and Starship Technologies.

Key Developments:

In November 2024, Northrop Grumman Corporation has signed Memorandums of Understanding (MOU) to collaborate as strategic partners with Exence and the Polish Air Force Institute of Technology, Instytut Techniczny Wojsk Lotniczych (ITWL).

In November 2024, ABB announced that it has signed an agreement to acquire Fodisch Group, a leading developer of advanced measurement and analytical solutions for the energy and industrial sectors.

In November 2024, ABB Robotics launched OmniCore(TM), an intelligent automation platform that is faster, more precise and more sustainable, to empower, enhance and futureproof businesses. Enable the full integration of AI, sensor, cloud and edge computing systems to create the most advanced and autonomous robotic applications.

Types Covered:

  • Professional Service Robots
  • Personal Service Robots
  • Other Types

Components Covered:

  • Hardware
  • Software
  • Services

Technologies Covered:

  • Artificial Intelligence
  • Machine Learning
  • Computer Vision
  • Robotic Process Automation
  • Other Technologies

Applications Covered:

  • Healthcare
  • Logistics
  • Construction
  • Field Applications
  • Entertainment
  • Other Applications

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Technology Analysis
  • 3.7 Application Analysis
  • 3.8 Emerging Markets
  • 3.9 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Service Robotics Market, By Type

  • 5.1 Introduction
  • 5.2 Professional Service Robots
    • 5.2.1 Field Robots
    • 5.2.2 Professional Cleaning Robots
    • 5.2.3 Inspection & Maintenance Robots
    • 5.2.4 Logistics Robots
  • 5.3 Personal Service Robots
    • 5.3.1 Healthcare Robots
    • 5.3.2 Companion Robots
    • 5.3.3 Entertainment Robots
  • 5.4 Other Types

6 Global Service Robotics Market, By Component

  • 6.1 Introduction
  • 6.2 Hardware
  • 6.3 Software
  • 6.4 Services

7 Global Service Robotics Market, By Technology

  • 7.1 Introduction
  • 7.2 Artificial Intelligence
  • 7.3 Machine Learning
  • 7.4 Computer Vision
  • 7.5 Robotic Process Automation
  • 7.6 Other Technologies

8 Global Service Robotics Market, By Application

  • 8.1 Introduction
  • 8.2 Healthcare
  • 8.3 Logistics
  • 8.4 Construction
  • 8.5 Field Applications
  • 8.6 Entertainment
  • 8.7 Other Applications

9 Global Service Robotics Market, By Geography

  • 9.1 Introduction
  • 9.2 North America
    • 9.2.1 US
    • 9.2.2 Canada
    • 9.2.3 Mexico
  • 9.3 Europe
    • 9.3.1 Germany
    • 9.3.2 UK
    • 9.3.3 Italy
    • 9.3.4 France
    • 9.3.5 Spain
    • 9.3.6 Rest of Europe
  • 9.4 Asia Pacific
    • 9.4.1 Japan
    • 9.4.2 China
    • 9.4.3 India
    • 9.4.4 Australia
    • 9.4.5 New Zealand
    • 9.4.6 South Korea
    • 9.4.7 Rest of Asia Pacific
  • 9.5 South America
    • 9.5.1 Argentina
    • 9.5.2 Brazil
    • 9.5.3 Chile
    • 9.5.4 Rest of South America
  • 9.6 Middle East & Africa
    • 9.6.1 Saudi Arabia
    • 9.6.2 UAE
    • 9.6.3 Qatar
    • 9.6.4 South Africa
    • 9.6.5 Rest of Middle East & Africa

10 Key Developments

  • 10.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 10.2 Acquisitions & Mergers
  • 10.3 New Product Launch
  • 10.4 Expansions
  • 10.5 Other Key Strategies

11 Company Profiling

  • 11.1 ABB Ltd
  • 11.2 Aethon
  • 11.3 AMP Robotics
  • 11.4 Boston Dynamics
  • 11.5 Daifuku Co., Ltd.
  • 11.6 DeLaval
  • 11.7 ECA Group
  • 11.8 Exyn Technologies
  • 11.9 Fetch Robotics, Inc.
  • 11.10 Honda Motor Co. Ltd.
  • 11.11 Intuitive Surgical
  • 11.12 iRobot Corporation
  • 11.13 Kongsberg Maritime AS
  • 11.14 Kuka AG
  • 11.15 Northrop Grumman
  • 11.16 Parrot SA
  • 11.17 Ricoh
  • 11.18 Samsung Electronics Co. Ltd
  • 11.19 SoftBank Robotics Holdings
  • 11.20 Starship Technologies

List of Tables

  • Table 1 Global Service Robotics Market Outlook, By Region (2022-2030) ($MN)
  • Table 2 Global Service Robotics Market Outlook, By Type (2022-2030) ($MN)
  • Table 3 Global Service Robotics Market Outlook, By Professional Service Robots (2022-2030) ($MN)
  • Table 4 Global Service Robotics Market Outlook, By Field Robots (2022-2030) ($MN)
  • Table 5 Global Service Robotics Market Outlook, By Professional Cleaning Robots (2022-2030) ($MN)
  • Table 6 Global Service Robotics Market Outlook, By Inspection & Maintenance Robots (2022-2030) ($MN)
  • Table 7 Global Service Robotics Market Outlook, By Logistics Robots (2022-2030) ($MN)
  • Table 8 Global Service Robotics Market Outlook, By Personal Service Robots (2022-2030) ($MN)
  • Table 9 Global Service Robotics Market Outlook, By Healthcare Robots (2022-2030) ($MN)
  • Table 10 Global Service Robotics Market Outlook, By Companion Robots (2022-2030) ($MN)
  • Table 11 Global Service Robotics Market Outlook, By Entertainment Robots (2022-2030) ($MN)
  • Table 12 Global Service Robotics Market Outlook, By Other Types (2022-2030) ($MN)
  • Table 13 Global Service Robotics Market Outlook, By Component (2022-2030) ($MN)
  • Table 14 Global Service Robotics Market Outlook, By Hardware (2022-2030) ($MN)
  • Table 15 Global Service Robotics Market Outlook, By Software (2022-2030) ($MN)
  • Table 16 Global Service Robotics Market Outlook, By Services (2022-2030) ($MN)
  • Table 17 Global Service Robotics Market Outlook, By Technology (2022-2030) ($MN)
  • Table 18 Global Service Robotics Market Outlook, By Artificial Intelligence (2022-2030) ($MN)
  • Table 19 Global Service Robotics Market Outlook, By Machine Learning (2022-2030) ($MN)
  • Table 20 Global Service Robotics Market Outlook, By Computer Vision (2022-2030) ($MN)
  • Table 21 Global Service Robotics Market Outlook, By Robotic Process Automation (2022-2030) ($MN)
  • Table 22 Global Service Robotics Market Outlook, By Other Technologies (2022-2030) ($MN)
  • Table 23 Global Service Robotics Market Outlook, By Application (2022-2030) ($MN)
  • Table 24 Global Service Robotics Market Outlook, By Healthcare (2022-2030) ($MN)
  • Table 25 Global Service Robotics Market Outlook, By Logistics (2022-2030) ($MN)
  • Table 26 Global Service Robotics Market Outlook, By Construction (2022-2030) ($MN)
  • Table 27 Global Service Robotics Market Outlook, By Field Applications (2022-2030) ($MN)
  • Table 28 Global Service Robotics Market Outlook, By Entertainment (2022-2030) ($MN)
  • Table 29 Global Service Robotics Market Outlook, By Other Applications (2022-2030) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.