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市场调查报告书
商品编码
1716350
2032 年数位物流市场预测:按组件、部署类型、组织规模、技术、应用、最终用户和地区进行的全球分析Digital Logistics Market Forecasts to 2032 - Global Analysis By Component (Solutions and Services), Deployment Mode (Cloud-Based and On-Premise), Organization Size, Technology, Application, End User and By Geography |
根据 Stratistics MRC 的数据,全球数位物流市场预计在 2025 年达到 388 亿美元,到 2032 年将达到 1,393 亿美元,预测期内的复合年增长率为 20.0%。
「数位物流」一词描述如何将数位技术融入物流流程以改善供应链决策、效率和视觉性。物联网、人工智慧、云端运算和数据分析等技术优化了库存管理、运输、仓储和订单履行。数位物流可实现即时追踪、自动化和数据主导的洞察,帮助企业降低开支、提高客户满意度并更快地回应不断变化的市场需求。
根据联合国贸易和发展会议(UNCTAD)的数据,到2023年,新兴经济体的数位发送服务出口将超过1兆美元,全球整体将达到4.5兆美元。
扩大电子商务与全通路零售
数位物流应用的主要驱动力之一是电子商务和全通路零售的迅猛增长。客户对可靠、透明和快速的配送服务的要求越来越高,迫使公司使用尖端的物流技术。满足这些期望需要自动化订单履行技术、即时追踪和跨多通路的库存管理。此外,当日配送的需求和跨境贸易的成长正在推动对区块链、物联网和人工智慧的投资,以提高供应链的可视性。亚马逊和阿里巴巴等零售巨头正在製定标准,并迫使小型企业采用数位技术,以在快速变化的市场中保持竞争力。
初期投资和整合成本高
与软体、硬体和工人培训相关的高昂前期成本阻碍了中小型企业 (SME) 采用数位物流系统。整合旧有系统的复杂性进一步增加了成本和业务中断。网路安全和系统升级继续给预算带来压力。儘管从长远来看效率有所提高,但许多公司,尤其是开发中国家,仍不愿意进行转型。
流程优化和自动化
透过自动化流程、降低营运成本和人为错误,数位物流有可能彻底改变整个产业。支援物联网的感测器可以改善即时资产追踪,而人工智慧主导的预测分析可以优化需求预测、仓库管理和路线规划。机器人流程自动化 (RPA) 简化了重复流程,释放了资源用于更重要的计划。驾驶人汽车和无人机送货的趋势为创新提供了更多机会。
资料安全和隐私问题
物流系统的数位化使其更容易受到资料外洩和网路攻击。恶意行为者的目标是敏感数据,包括运输记录和客户资讯。遵守 CCPA 和 GDPR 等严格法律会增加法律风险和业务复杂性。引人注目的违规行为可能会导致经济处罚并削弱相关人员的信心。需要强加密、多因素身份验证和持续监控来缓解这个问题。然而,网路安全设备的高成本仍然是一个问题,尤其是对于中小型企业而言。
新冠疫情暴露了供应链中的弱点,加速了数位物流的采用。封锁增加了对非接触式交付和即时追踪的需求,进而推动了电子商务的兴起。即使最初的中断会造成延误,公司也会转向云端基础的解决方案和人工智慧 (AI) 来提高其弹性。自疫情爆发以来,预测分析和混合工作模式已变得普遍,推动了对自动化的持续投资。然而,劳动力短缺和半导体供应问题暂时阻碍了该技术的传播。
预计解决方案部门将成为预测期内最大的部门
预计解决方案部门将在预测期内占据最大的市场占有率。这是因为它提供广泛的服务,包括供应链视觉化平台、仓库优化和运输管理。企业优先考虑整合软体来增强决策能力、降低成本和简化流程。此外,物联网和巨量资料分析的发展推动了对可客製化、扩充性系统的需求,以满足各种物流需求。 SAP 和Oracle等领先供应商不断提出新方法,透过整合 AI 来改善功能和使用者体验。
预计预测期内云端基础细分市场将以最高复合年增长率成长
由于其扩充性、可负担性和远端可访问性,预计云端基础的领域将在预测期内呈现最高的成长率。大公司受益于透过国际网路进行的即时数据交换,而中小企业则更喜欢前期成本较低、更新更顺畅的云端平台。此外,混合云端解决方案透过解决资料主权问题,支援受监管企业的采用。转向基于订阅的定价满足了对财务灵活性的需求,并巩固了云端处理作为数位物流关键部分的地位。
在预测期内,北美预计将占据最大的市场占有率,因为它拥有发达的技术基础设施、高比例的电子商务以及联邦快递和UPS等先进的物流公司。支持永续性和智慧交通的政府计画将进一步加速采用。此外,该地区专注于借助区块链和人工智慧减少供应链瓶颈,从而保持了市场优势。
预计亚太地区在预测期内的复合年增长率最高。这是由中国和印度电子商务的扩张以及基础设施现代化的努力所推动的。各国政府正大力投资数位贸易路线和智慧港口,中小企业正在利用云端运算来提高竞争力。跨境贸易协定、都市化和可支配收入的增加进一步增加了该地区对有效物流网络的需求。
According to Stratistics MRC, the Global Digital Logistics Market is accounted for $38.8 billion in 2025 and is expected to reach $139.3 billion by 2032, growing at a CAGR of 20.0% during the forecast period. The term "digital logistics" describes how digital technologies are incorporated into logistical processes to improve supply chain decision-making, efficiency, and visibility. Technologies such as IoT, AI, cloud computing, and data analytics optimize inventory management, shipping, warehousing, and order fulfillment. Businesses may lower expenses, increase customer happiness, and swiftly adjust to shifting market demands by utilizing digital logistics, which makes real-time tracking, automation, and data-driven insights possible.
According to UN Trade and Development (UNCTAD), in 2023, developing economies surpassed $1 trillion in exports of digitally deliverable services, contributing to a global total of $4.5 trillion.
Growing e-commerce and omnichannel retail
One of the main drivers of the adoption of digital logistics is the exponential growth of e-commerce and omnichannel retail. Customers increasingly want delivery services that are dependable, transparent, and quick, which forces businesses to use cutting-edge logistics technologies. To meet these expectations, automated order fulfillment technologies, real-time tracking, and inventory management across numerous channels are essential. Additionally, the need for same-day delivery and the growth in cross-border trade motivate investments in blockchain, IoT, and AI to improve supply chain visibility. Retail behemoths like Amazon and Alibaba are establishing standards and pressuring smaller businesses to use digital technologies to stay competitive in a market that is changing quickly.
High initial investment and integration costs
Substantial upfront costs associated with software, hardware, and worker training discourage small and medium-sized businesses (SMEs) from deploying digital logistics systems. The complexity of integrating legacy systems further increases costs and operational disruptions. Cybersecurity and system upgrades continue to strain budgets. Despite long-term efficiency improvements, many businesses are reluctant to make the shift, especially in developing nations.
Optimization and automation of processes
By automating processes and lowering operating expenses and human errors, digital logistics has the potential to revolutionize the industry. IoT-enabled sensors improve real-time asset tracking, while AI-driven predictive analytics optimize demand forecasting, warehouse management, and route planning. Robotic process automation (RPA) streamlines repetitive processes, freeing up resources for key projects. The trend toward driverless cars and drone deliveries further demonstrates innovation opportunities.
Data security and privacy concerns
The digitization of logistics systems increases their susceptibility to data breaches and cyberattacks. Malicious actors target sensitive data, including shipment records and client information. Adherence to strict laws such as the CCPA and GDPR increases legal risks and operational complexity. High-profile violations result in financial penalties and damage stakeholder trust. Strong encryption, multi-factor authentication, and ongoing monitoring are necessary to mitigate this issue. But the high expense of cybersecurity equipment continues to be a problem, especially for smaller firms.
The COVID-19 epidemic revealed weaknesses in the supply chain, hastening the introduction of digital logistics. Lockdowns increased demand for contactless delivery and real-time tracking, which in turn drove an increase in e-commerce. Businesses emphasized cloud-based solutions and artificial intelligence (AI) to improve resilience, even though initial disruptions caused delays. Predictive analytics and hybrid work models were commonplace after the epidemic, which fueled sustained investments in automation. However, labor shortages and issues with semiconductor supply momentarily hampered the spread of technology.
The solutions segment is expected to be the largest during the forecast period
The solutions segment is expected to account for the largest market share during the forecast period. The increase is due to the wide range of services it offers, such as supply chain visibility platforms, warehouse optimization, and transportation management. Businesses prioritize integrated software to enhance decision-making, reduce costs, and streamline processes. Furthermore, the growth of IoT and Big Data analytics is fueling the requirement for scalable systems that can be customized to meet various logistics demands. Leading suppliers like SAP and Oracle are always coming up with new ways to improve functionality and user experience by integrating AI.
The cloud-based segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud-based segment is predicted to witness the highest growth rate due to its scalability, affordability, and remote accessibility. Large companies gain from real-time data exchange over international networks, while SMEs prefer cloud platforms for their cheaper upfront costs and smooth updates. Additionally, hybrid cloud solutions support adoption in regulated businesses by addressing data sovereignty concerns. The move to subscription-based pricing satisfies demands for financial flexibility and solidifies cloud computing as a key segment in digital logistics.
During the forecast period, the North America region is expected to hold the largest market share because of its developed technology infrastructure, high rate of e-commerce, and presence of forward-thinking logistics companies like FedEx and UPS. Government programs that support sustainability and smart transportation further accelerate adoption. Furthermore, the area maintains its market supremacy by concentrating on using blockchain and artificial intelligence to reduce supply chain bottlenecks.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, driven by the expansion of e-commerce in China and India as well as efforts to modernize infrastructure. Governments make significant investments in digital trade routes and smart ports, and SMEs use cloud computing to become more competitive. Cross-border trade agreements, urbanization, and growing disposable incomes further increase the need for effective logistics networks in the region.
Key players in the market
Some of the key players in Digital Logistics Market include SAP SE, Oracle Corporation, IBM Corporation, Microsoft Corporation, Deutsche Post DHL Group, FedEx Corporation, Kuehne + Nagel International AG, C.H. Robinson Worldwide, Inc., Trimble Inc., Descartes Systems Group, Manhattan Associates, Inc., Project44, FourKites, Expeditors International, XPO Logistics, Inc., United Parcel Service (UPS), A.P. Moller - Maersk, and DSV Panalpina A/S.
In April 2025, IBM announced it has acquired Hakkoda Inc., a leading global data and AI consultancy. Hakkoda will expand IBM Consulting's data transformation services portfolio, adding specialized data platform expertise to help clients get their data ready to fuel AI-powered business operations. This acquisition amplifies IBM's ability to meet the rapidly growing demand for data services and help clients build integrated enterprise data estates that are optimized for speed, cost and efficiency across multiple business use cases.
In October 2024, C.H. Robinson achieved automation across the entire lifecycle of a freight shipment using generative AI. This technology automates tasks from pricing to delivery, processing over 10,000 routine transactions daily, reducing processing time from hours to seconds.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.