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市场调查报告书
商品编码
1857043
全球通讯数位身分检验市场:预测至 2032 年-按组件、部署方式、组织规模、技术类型、应用和区域进行分析Telecom Digital Identity Verification Market Forecasts to 2032 - Global Analysis By Component (Solutions, and Services), Deployment Mode (Cloud-Based, On-Premises, and Hybrid), Organization Size, Technology Type, Application, and By Geography |
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根据 Stratistics MRC 的数据,预计 2025 年全球通讯数位身分检验市场规模将达到 42 亿美元,到 2032 年将达到 171 亿美元,预测期内复合年增长率为 22.0%。
通讯数位身分检验专注于为电信服务提供数位化用户身份检验解决方案,主要用于用户註册和交易环节。它利用生物识别、文件扫描和活体检测等技术,打击SIM卡交换诈骗和身分盗窃,并确保符合监管要求(KYC)。透过取代人工审核,它简化了客户获取流程,增强了安全性,并减少了诈骗造成的损失。推动该行业成长的因素包括纯数位通讯业者的兴起以及全球范围内对强大远端身份验证能力的严格监管。
据 GSMA Intelligence 称,数位身分检验平台已使全球整体行动帐户诈骗减少了 31%,这主要得益于通讯业者采用生物辨识和基于人工智慧的检验。
SIM卡诈骗及身分盗用案件增多
全球SIM卡诈骗和身分窃盗的快速增加是推动市场成长的主要因素。这些恶意活动不仅对通讯业者和消费者造成重大经济损失,还助长了帐户盗用。为此,监管机构正在实施更严格的「了解你的客户」(KYC)通讯协定,迫使通讯业者采用强大的数位身分解决方案。在日益数位化的生态系统中,此类防御措施已不再是可选项,而是保护收入、确保合规性以及维护客户信任的关键投资,从而直接推动市场成长。
客户隐私问题和资料保护
阻碍技术普及的一大障碍是消费者对敏感个人资料收集和储存日益增长的担忧。备受瞩目的资料外洩事件让使用者对共用生物辨识资讯和记录资讯心存疑虑。此外,应对诸如GDPR等错综复杂的全球资料保护条例也为电信业者带来了沉重的合规负担。这使得在实施严格检验和尊重隐私之间难以取得平衡,并可能减缓技术部署速度,因为通讯业者会寻求侵入性较小、更安全的方法以避免声誉受损和法律处罚。
随着5G的扩展,对安全註册的需求日益增长
全球5G网路的部署标誌着数位身分检验迎来重大发展机会。随着5G生态系统不仅连接更多设备,还支援许多关键服务,安全的用户註册流程变得至关重要。这项技术的扩展需要高效的远端流程,以便大规模检验新契约和物联网设备整合过程中的身份。因此,通讯业者面临巨大的压力,需要整合先进的检验解决方案,从一开始就防范欺诈,确保网路完整性,并在高度互联的环境中创建无缝的客户获取管道。
进阶网路攻击和深度造假
网路犯罪的快速演变,尤其是人工智慧生成的深度造假和高级身分冒用技术的使用,为市场带来了持续不断的威胁。这些工具能够绕过传统的生物辨识验证,引发了安全提供者和诈骗之间激烈的竞争。这种持续的威胁要求企业不断加大研发投入,并利用进阶分析技术来强化有效性侦测和检验演算法。如果无法维持这种研发速度,可能会削弱现有解决方案的有效性,导致安全漏洞,并动摇这些系统赖以建立的信任基础。
疫情大大推动了通讯数位身分检验市场的发展。封锁和强制社交隔离导致实体店关闭,使得远端客户註册成为维持业务永续营运的关键。这一突如其来的变化加速了数位化解决方案的普及,因此无需面对面接触即可验证新用户并处理各种请求。此次危机凸显了建构具有韧性、以数位化为先导的业务营运模式的迫切需求。预计消费者和企业行为的这种转变将在疫情结束后继续对市场产生持久的正面影响。
预计在预测期内,解决方案板块将成为最大的板块。
预计在预测期内,解决方案领域将占据最大的市场份额,因为它构成了检验流程的核心技术基础。此领域包括用于执行身分证件检验、生物特征检查和资料认证的基本软体平台和SDK。其主导地位源自于通讯业者迫切需要采用这些现成的、可扩展的解决方案来立即打击诈欺行为。此外,这些解决方案中人工智慧和机器学习技术的持续创新使其能够有效应对不断涌现的威胁,使其成为通讯业者持续且至关重要的支出。
预计在预测期内,云端基础市场将以最高的复合年增长率成长。
预计在预测期内,云端基础方案将实现最高成长率。这主要归功于其扩充性、成本效益和快速部署能力,这些优势对用户数量波动较大的通讯业者极具吸引力。云端基础解决方案无需前期投资,简化了更新流程,使营运商能够快速应对新的诈骗模式。此外,透过API与现有通讯IT系统整合的灵活性,使得云端部署成为高效实现传统用户註册流程现代化的首选方案。
预计北美将在预测期内占据最大的市场份额。这一领先地位归功于该地区对先进技术的早期应用、主要解决方案供应商的存在以及严格的法规环境,后者强制要求进行强有力的身份验证。此外,智慧型手机和数位服务的普及,以及身分诈欺的高发,都催生了对先进检验系统的强劲需求。美国和加拿大通讯巨头对安全基础设施的大力投资,进一步巩固了北美的市场主导地位。
预计亚太地区在预测期内将呈现最高的复合年增长率。这一爆炸式增长主要得益于智慧型手机用户数量的显着增长、4G和5G网路的快速部署,以及印度和中国等国家政府主导的数位身分倡议的增加。中产阶级的崛起和数位服务消费的成长正迫使通讯业者优先考虑安全且高效的数位化註册流程。此外,人们对网路威胁的日益关注以及对普惠金融的需求,全部区域采用数位身分检验解决方案创造了有利条件。
According to Stratistics MRC, the Global Telecom Digital Identity Verification Market is accounted for $4.2 billion in 2025 and is expected to reach $17.1 billion by 2032 growing at a CAGR of 22.0% during the forecast period. Telecom digital identity verification focuses on solutions that verify user identities digitally for telecom services, primarily during onboarding or transactions. It uses technologies like biometrics, document scanning, and liveness detection to combat SIM swap fraud, identity theft, and ensure regulatory compliance (KYC). By replacing manual checks, it streamlines customer acquisition, enhances security, and reduces fraud-related losses. Growth is fueled by the rise of digital-only telcos and stringent global regulations demanding robust, remote identity assurance.
According to GSMA Intelligence, digital identity verification platforms reduced mobile account fraud by 31% globally due to biometric and AI-based verification adoption in telecom.
Rising SIM fraud and identity theft incidents
The market is primarily propelled by the escalating global surge in SIM swap fraud and identity theft. These malicious activities lead to significant financial losses for both carriers and consumers, while also facilitating account takeovers. In response, regulatory bodies are enforcing stricter Know Your Customer (KYC) protocols, compelling telecom operators to adopt robust digital identity solutions. This defensive posture is no longer optional but a critical investment to safeguard revenue, maintain regulatory compliance, and preserve customer trust in an increasingly digital ecosystem, thereby directly fueling market growth.
Customer privacy concerns and data protection
A significant barrier to adoption is the growing consumer apprehension regarding the collection and storage of sensitive personal data. High-profile data breaches have made users wary of sharing biometric and documentary information. Furthermore, navigating the complex web of global data protection regulations, such as GDPR, imposes substantial compliance burdens on telecom companies. This forces a delicate balance between implementing stringent verification and respecting privacy, potentially slowing deployment as operators seek less intrusive yet secure methods to avoid reputational damage and legal penalties.
5G expansion requiring secure onboarding
The global rollout of 5G networks presents a substantial growth avenue for digital identity verification. The 5G ecosystem not only connects more devices but also enables critical services, making secure user onboarding paramount. This technology expansion demands efficient, remote processes to verify identities for new subscriptions and IoT device integrations at scale. Consequently, telecom providers are compelled to integrate advanced verification solutions to prevent fraud from the outset, ensuring network integrity and creating a seamless customer acquisition channel in a hyper-connected environment.
Sophisticated cyber attacks and deepfakes
The market faces a persistent threat from the rapid evolution of cybercrime, particularly the use of AI-generated deepfakes and sophisticated spoofing techniques. These tools can bypass traditional biometric checks, creating a challenging arms race between security providers and fraudsters. This constant threat necessitates continuous investment in R&D to enhance verification algorithms with liveness detection and advanced analytics. Failure to keep pace could erode the effectiveness of existing solutions, leading to breaches and undermining the foundational trust these systems are built upon.
The pandemic acted as a significant catalyst for the telecom digital identity verification market. Lockdowns and social distancing mandates forced the closure of physical retail stores, making remote customer onboarding a necessity for business continuity. This sudden shift accelerated the adoption of digital solutions to verify new subscribers and process requests without in-person interaction. The crisis underscored the critical need for resilient, digital-first operations, a change in consumer and corporate behavior that is expected to have a lasting positive impact on the market beyond the immediate pandemic period.
The solutions segment is expected to be the largest during the forecast period
The solutions segment is expected to account for the largest market share during the forecast period, as it forms the core technological foundation of the verification process. This segment includes the essential software platforms and SDKs that perform identity document validation, biometric checks, and data authentication. The dominance is driven by the urgent need for telecom companies to deploy these ready-made, scalable solutions to combat fraud immediately. Furthermore, the continuous innovation in AI and machine learning within these solutions ensures they remain effective against new threats, making them a recurring and critical expenditure for operators.
The cloud-based segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud-based segment is predicted to witness the highest growth rate. This is largely due to its superior scalability, cost-effectiveness, and rapid deployment capabilities, which are highly attractive to telecom operators managing fluctuating customer volumes. Cloud-based solutions eliminate significant upfront hardware investments and simplify updates, allowing providers to quickly adapt to new fraud patterns. Moreover, the flexibility to integrate with existing telecom IT systems through APIs makes cloud deployment the preferred choice for modernizing legacy onboarding processes efficiently.
During the forecast period, the North America region is expected to hold the largest market share. This leadership is attributed to the region's early adoption of advanced technologies, the presence of major solution vendors, and a strict regulatory environment that mandates robust identity checks. Additionally, the high penetration of smartphones and digital services, coupled with a significant prevalence of identity-related fraud, creates a powerful demand for sophisticated verification systems. The proactive investment in security infrastructure by telecom giants in the US and Canada solidifies this dominant position.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR. This explosive growth is fueled by the massive expansion of smartphone users, rapid 4G and 5G network deployments, and increasing government-led digital identity initiatives in countries like India and China. The growing middle class and their escalating digital service consumption are compelling telecom operators to prioritize secure and efficient digital onboarding. Furthermore, rising awareness of cyber threats and the need for financial inclusion are creating a fertile ground for adopting digital identity verification solutions across the region.
Key players in the market
Some of the key players in Telecom Digital Identity Verification Market include Jumio, Trulioo, Socure, IDnow, GB Group plc, IDEMIA, Thales Group, Mitek Systems, Inc., Entrust Corporation, LexisNexis Risk Solutions, Experian plc, TransUnion LLC, Veriff, Shufti Pro, AU10TIX, iDenfy, Equifax Inc., and Clear Secure, Inc.
In August 2025, IDnow, a leading identity verification platform provider in Europe, today announced that several of its flagship products had achieved ETSI 119 461 v2.1.1 certification, the technical standard widely considered the 'compliance benchmark' for remote identity verification in Europe. Developed by the European Telecommunications Standards Institute (ETSI), ETSI 119 461 v2.1.1 was selected by the European Commission as the standard for AML-compliant identity verification for qualified trust services and the upcoming Anti-Money Laundering Regulation (AMLR).
In March 2025, Trulioo, an industry-leading identity platform with proven global coverage for person and business verification, today announced across-the-board advances in its state-of-the-art Identity Document Verification from continuous innovation around proprietary AI and machine learning models.
In January 2024 launched Sigma Fraud suite, an AI-driven identity fraud solution that fuses vast PII data, anomaly detection, and behavioral risk signals to deliver near 100% accurate fraud detection with less than 5% manual review rates. The system addresses sophisticated fraud with a holistic historic behavioral view, significantly reducing fraud costs.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.