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市场调查报告书
商品编码
1889282
电信云端服务市场预测至2032年:按组件、NFV软体、部署模式、应用、最终用户和地区分類的全球分析Telecom Cloud Services Market Forecasts to 2032 - Global Analysis By Component (Platforms, Solutions and Services), NFV Software, Deployment Model, Application, End User and By Geography |
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根据 Stratistics MRC 预测,全球电信云端服务市场规模预计将在 2025 年达到 220 亿美元,到 2032 年将达到 788.2 亿美元,预测期内复合年增长率 (CAGR) 为 20.0%。电信云端服务是新世代虚拟化、云端赋能功能,能够帮助通讯业者提升全网的敏捷性、效率和扩充性。它们显着降低了对实体基础设施的依赖,并采用以软体为中心的系统,从而加速服务部署并降低营运成本。透过整合软体定义网路 (SDN)、网路功能虚拟化 (NFV) 和边缘运算等技术,电信云端平台能够提高网路回应速度并优化资源利用率。此外,它们还支援 5G 部署、物联网应用和即时数据处理等先进解决方案。总而言之,电信云端服务能够帮助营运商提供更优质的客户体验,推动快速创新,并在快速发展的数位通讯环境中保持竞争力。
根据思科年度互联网报告(2018-2023 年)的数据,到 2021 年,94% 的工作负载和运算实例将在云端资料中心进行处理,这凸显了通讯业者在提供连接和实现云端服务方面的核心作用。
加速5G普及
5G网路的快速部署正大幅扩大电信云端服务市场,服务供应商需要一个灵活的、基于云端的框架来应对日益增长的资料流量和低延迟需求。为了实现这一目标,营运商正依赖诸如SDN和NFV等虚拟化网路模型,这些模型能够增强可扩展性并促进服务创新。云端主导的通讯平台支援网路切片、即时监控和进阶频宽管理等功能。随着各行业采用5G来实现自动化、智慧型设备和身临其境型数位解决方案,云端系统对于满足效能标准至关重要。这种不断扩展的5G应用生态系统正促使全球通讯业者加大对电信云端解决方案的投资,加速市场成长。
资料安全和隐私问题
由于通讯网路管理敏感的用户资料、企业资料和关键的营运系统,安全和隐私挑战持续阻碍电信云端服务市场的发展。迁移到云端平台会增加资料外洩、骇客攻击、未授权存取和违法行为等风险。满足国际和地区资料保护条例进一步加剧了云端迁移的复杂性,并带来高昂的合规成本。诸如强加密、身分管理和持续威胁监控等要求增加了营运的复杂性。这些挑战使得服务供应商和企业对采用云端技术持谨慎态度。面对日益复杂的网路风险,建构完全安全的云端框架仍然是通讯业面临的一大挑战。
企业对云端原生网路的需求日益增长
企业向云端原生网路环境的迁移为电信云端服务供应商创造了巨大的成长机会。企业越来越依赖数位化工作流程,这需要更高的敏捷性、自动化程度和安全连接,而所有这些都由云端基础的通讯平台提供支援。这些云端原生系统能够实现更快的服务部署、更有效率的网路管理,并减少对传统硬体的依赖。随着混合办公、即时通讯工具和资料密集型操作日益普及,企业正在寻求可靠的、云端主导的通讯解决方案。这种不断增长的需求促使通讯业者扩展其产品和服务,包括虚拟化网路服务、託管云端连接以及旨在支援数位转型计画的企业云端平台。
日益增长的网路安全风险
日益严峻的网路安全威胁为电信云端服务市场带来了重大风险,因为云端网路仍然是恶意活动(包括骇客攻击、勒索软体攻击和资料外洩)的高价值目标。通讯业者管理着大量的敏感讯息,任何洩漏都可能导致声誉受损和合规性问题。物联网、5G 和虚拟化系统的兴起增加了安全漏洞,并为攻击者提供了更多入口。维持强大的防御需要不断更新、进阶监控、更高的投入和更复杂的营运。这些日益增长的威胁可能会降低企业对云端基础通讯解决方案的信任度,减缓云端解决方案的普及速度,并为正在进行大规模数位转型的服务供应商带来长期风险。
新冠疫情彻底改变了电信云端服务市场,加速了数位化转型,并显着提升了对云端网路的依赖。远端办公、数位通讯和虚拟营运的普及,导致对可扩展云端连接和先进协作解决方案的需求激增。通讯业者纷纷转向云端技术,以因应日益增长的数据负载,提升网路敏捷性,并有效率地交付新的数位服务。企业也加快了云端迁移步伐,优先考虑虚拟化、自动化工作流程和增强网路安全。儘管初期面临一些挑战,例如供应链问题和基础设施部署延迟,但疫情最终加速了云端转型,并增强了全球对电信云端服务的长期需求。
预计在预测期内,解决方案细分市场将占据最大的市场份额。
预计在预测期内,解决方案细分市场将占据最大的市场份额,因为通讯业者正大量依赖云端驱动工具来升级网路并优化服务交付。这些解决方案支援虚拟化、自动化和云端原生网路运营,使营运商能够获得更高的柔软性和营运效率。透过将编配、分析和安全性等功能整合到统一平台中,云端解决方案可协助营运商提高网路可靠性,并提供 5G、物联网连接和边缘服务等下一代服务。随着通讯业快速采用数位化基础设施,对强大且扩充性的云端解决方案的需求日益增长,预计这一细分市场将成为推动整体市场成长的关键因素。
预计混合云端细分市场在预测期内将呈现最高的复合年增长率。
预计混合云端领域在预测期内将呈现最高的成长率。透过整合公共云端和私有云端环境,通讯业者能够在不影响资料管治的前提下,获得扩充性和柔软性。这种架构使营运商能够动态平衡工作负载,满足不断变化的需求,同时降低基础设施成本。营运商既能受益于公共云端的广泛覆盖和经济性,又能受益于私有云端的安全性和可客製化效能。凭藉其适应性强的架构,混合云端能够实现经济高效、安全敏捷的运营,使其成为通讯业者推动数位转型过程中越来越有吸引力的选择。
由于北美拥有成熟的电信基础设施、快速普及的云端运算以及在5G和网路虚拟化领域的大量投资,预计北美将在预测期内保持最大的市场份额。美国和加拿大的通讯业者正在利用云端原生工具、边缘运算和软体定义网路来实现营运现代化。亚马逊云端服务(AWS)、Google云端和微软Azure等领先的云端公司已与该地区的通讯业者建立了深度伙伴关係,为其提供可扩展且灵活的平台。此外,有利的法规结构、较高的技术意识以及企业对尖端通讯服务日益增长的需求,进一步巩固了北美在该市场的主导地位。
亚太地区预计将在预测期内实现最高的复合年增长率,这主要得益于快速的数位转型、政府大力推动5G部署的政策以及不断扩大的云端基础设施投资。中国、印度和东南亚等市场正大力建构云端原生电信生态系统。随着行动普及率的提高和物联网网路的扩展,企业对低延迟、可扩展的云端连接的需求日益增长。该地区的通讯业者正在向云端架构迁移,以实现基础设施现代化,快速推出创新服务,并满足消费者和企业不断增长的需求。
According to Stratistics MRC, the Global Telecom Cloud Services Market is accounted for $22.0 billion in 2025 and is expected to reach $78.82 billion by 2032 growing at a CAGR of 20.0% during the forecast period. Telecom cloud services represent a new generation of virtualized, cloud-enabled capabilities that allow telecom operators to boost agility, efficiency, and scalability across their networks. Instead of relying heavily on physical infrastructure, providers adopt software-centric systems that accelerate service rollout while lowering operational costs. With integrated technologies such as software-defined networking, network functions virtualization, and edge computing, telecom cloud platforms increase network responsiveness and optimize resource usage. They also support advanced solutions like 5G deployments, IoT applications, and real-time data processing. Overall, telecom cloud services enable operators to deliver enhanced customer experiences, innovate more quickly, and stay competitive within the rapidly evolving digital communication landscape.
According to Cisco Annual Internet Report (2018-2023), data projects that by 2021, 94% of workloads and compute instances would be processed in cloud data centers, highlighting the central role of telecom providers in delivering connectivity and enabling cloud services.
Rising 5G deployment
The accelerated deployment of 5G networks significantly boosts the telecom cloud services market, as service providers need flexible, cloud-ready frameworks to handle rising data traffic and low-latency requirements. To achieve this, operators depend on virtualized network models like SDN and NFV, which enhance scalability and service innovation. Cloud-driven telecom platforms support functions such as network slicing, real-time monitoring, and advanced bandwidth management. As industries adopt 5G for automation, smart devices, and immersive digital solutions, cloud systems become essential for meeting performance standards. This expanding ecosystem of 5G applications encourages operators worldwide to increase investments in telecom cloud solutions, fueling market growth.
Data security and privacy concerns
Security and privacy challenges continue to hinder the telecom cloud services market because telecom networks manage confidential user data, corporate information, and essential operational systems. Migrating to cloud platforms increases exposure to risks like data breaches, hacking attempts, unauthorized access, and legal non-compliance. Meeting international and regional data protection regulations further complicates cloud transitions and adds high compliance costs. Requirements such as strong encryption, identity management, and constant threat monitoring elevate operational complexity. These issues make service providers and enterprises cautious about cloud adoption. As cyber risks grow more advanced, building fully secure cloud frameworks remains a key obstacle for the telecom sector.
Rising enterprise demand for cloud-native networks
The shift of enterprises toward cloud-native network environments creates a major growth opportunity for telecom cloud service providers. Companies increasingly rely on digital workflows that require high agility, automation, and secure connectivity, all of which cloud-based telecom platforms support. These cloud-native systems allow rapid deployment of services, efficient network management, and reduced dependency on legacy hardware. With hybrid working, real-time communication tools, and data-intensive operations becoming common, enterprises seek dependable cloud-driven telecom solutions. This rising requirement enables telecom operators to expand offerings such as virtualized network services, managed cloud connectivity, and enterprise-focused cloud platforms designed to strengthen digital transformation efforts.
Intensifying cyber security risks
Growing cybersecurity threats significantly endanger the telecom cloud services market, as cloud networks remain high-value targets for malicious activities such as hacking, ransomware assaults, and data breaches. Telecom providers manage vast volumes of confidential information, so any compromise leads to reputational harm and compliance issues. With the rise of IoT, 5G, and virtualized systems, security gaps multiply, giving attackers more entry points. Maintaining robust defenses demands constant updates, advanced monitoring, and higher spending, complicating operations. These escalating threats may reduce enterprise confidence in cloud-based telecom solutions, slowing adoption rates and creating long-term risks for service providers seeking broad digital transformation.
COVID-19 created a major shift in the telecom cloud services market by driving rapid digital adoption and increasing dependence on cloud-supported networks. As remote work, digital communication, and virtual operations expanded, the need for scalable cloud connectivity and advanced collaboration solutions grew sharply. Telecom providers turned to cloud technologies to handle higher data loads, improve network agility, and deliver new digital services efficiently. Enterprises also accelerated cloud migration, prioritizing virtualization, automated workflows, and enhanced cybersecurity. Despite early challenges such as supply chain issues and slowed infrastructure rollouts, the pandemic ultimately accelerated cloud transformation and reinforced long-term demand for telecom cloud services globally.
The solutions segment is expected to be the largest during the forecast period
The solutions segment is expected to account for the largest market share during the forecast period because telecom providers rely heavily on cloud-driven tools to upgrade networks and optimize service delivery. These solutions support virtualization, automation, and cloud-native network operations, enabling operators to boost flexibility and operational efficiency. By integrating functions like orchestration, analytics, and security into unified platforms, cloud solutions help providers enhance network reliability and deliver next-generation offerings including 5G, IoT connectivity, and edge services. As the telecom sector rapidly adopts digital frameworks, the need for robust and scalable cloud solutions remains highest, positioning this segment as the primary driver of overall market growth.
The hybrid cloud segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the hybrid cloud segment is predicted to witness the highest growth rate. By merging public and private cloud environments, telecom firms gain scalability and flexibility without compromising on data governance. This structure allows operators to dynamically balance workloads, cutting infrastructure expense while adapting to varying demand. They benefit from the expansive reach and economy of public clouds, as well as the security and tailored performance of private clouds. With its adaptable architecture, hybrid cloud supports cost-effective, secure, and agile operations - making it increasingly attractive to telecom providers pursuing digital transformation.
During the forecast period, the North America region is expected to hold the largest market share because of its mature telecom infrastructure, rapid cloud adoption, and heavy spending on 5G and network virtualization. Telecom providers in the U.S. and Canada are leveraging cloud-native tools, edge computing, and software-defined networks to modernize operations. Big cloud firms, including Amazon Web Services, Google Cloud, and Microsoft Azure, have deep partnerships with telecom operators in the region, providing scalable and flexible platforms. In addition, supportive regulatory frameworks, high levels of tech awareness, and growing enterprise demand for cutting-edge telecom services further reinforce North America's commanding position in this market.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, owing to its fast-paced digital transformation, proactive government policies for 5G rollouts, and growing cloud infrastructure investments. Markets such as China, India, and Southeast Asia are pushing hard to build cloud-native telecom ecosystems. As mobile penetration rises and IoT networks expand, enterprises increasingly demand low-latency, scalable cloud connectivity. Telecom companies in the region are turning to cloud architectures to modernize their infrastructure, launch innovative services rapidly, and respond to surging demand from both consumers and businesses.
Key players in the market
Some of the key players in Telecom Cloud Services Market include IBM Corporation, Microsoft Corporation, NEC Corporation, Cisco Systems, Inc., AT&T Inc., Deutsche Telekom AG, Amazon Web Services (AWS), Telstra Corporation Ltd, Oracle Corporation, Verizon Communications Inc., Ericsson, NTT Communications Corporation, Huawei Technologies Co., Ltd., Broadcom Inc. and Mavenir.
In November 2025, Amazon Web Services, Inc. and HUMAIN announced at the U.S.-Saudi Investment Forum their plans to provide, deploy and manage up to 150,000 AI accelerators in a data center facility known as an "AI Zone" in Riyadh. As part of the expanded partnership, AWS will become HUMAIN's preferred AI partner globally, and the two companies will collaborate to bring AI compute and services from Saudi Arabia to customers worldwide.
In November 2025, IBM and Atruvia AG have sealed a long-term collaboration that paves the way for sustainable and state-of-the-art IT platforms for the banking of tomorrow. Atruvia will use IBM z17, which was announced earlier this year, as a cornerstone supports its mission critical operations including the core banking system.
In October 2025, Cisco is launching a new routing system built for the intense traffic of artificial-intelligence workloads between data centers. Routing systems use AI algorithms to direct and manage the flow of tasks, information, or requests in various systems and applications. Cisco 8223, is optimized to efficiently and securely connect data centers and power the next generation of AI workloads.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.