到 2032 年的全球业务流程外包市场.机遇和战略
市场调查报告书
商品编码
1238715

到 2032 年的全球业务流程外包市场.机遇和战略

Business Processes Outsourcing Global Market Opportunities And Strategies To 2032

出版日期: | 出版商: The Business Research Company | 英文 228 Pages | 商品交期: 2-3个工作天内

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简介目录

Business Research Company 的业务流程外包到 2032 年的全球市场机会和战略帮助战略家.营销人员和高级管理人员帮助全球企业摆脱 COVID-19 停工。它提供了您需要评估的关键信息流程外包市场。

最大和增长最快的业务流程外包市场在哪里? 它与整体经济.人口统计数据和其他类似市场有何关係? The Business Research Company 的业务流程外包市场全球报告 回答了所有这些问题以及更多问题。

本报告涵盖市场特征.规模和增长.细分.区域/国家细分.竞争格局.市场份额.趋势和战略。 跟踪市场历史并按地区预测市场增长。 它还将这个市场定位在整个业务流程外包市场中,并将其与其他市场进行比较。

内容

第 1 章执行摘要

第2章内容

第3章图表

第4章表列表

第 5 章报告结构

第6章介绍及市场特点

  • 一般市场定义
  • 总结
  • 业务流程外包市场定义和细分
  • 按服务类型进行市场细分
    • 客户关係管理业务流程外包
    • 人力资源业务流程外包
    • 财务管理 (F&A) 业务流程外包
    • 其他业务流程外包服务
  • 按最终用途行业进行市场细分
    • 银行.金融服务和保险 (BFSI)
    • 零售
    • 信息技术 (IT) 和电信
    • 製造业
    • 医疗保健
    • 其他最终用途
  • 按自动化类型细分市场
    • 自动化 BPO 服务
    • 人工 BPO 服务
  • 按服务提供商位置进行市场细分
    • 北美
    • 亚太地区
    • 西欧
    • 东欧
    • 世界其他地方

第7章供应链

    • 手段
    • 业务流程外包服务提供商
    • 其他服务提供商
    • 用户

第8章客户信息

  • 中小企业外包激增
  • 业务流程外包提高了灵活性
  • 财务顾问对外部投资解决方案非常满意
  • 技术战略是外包次数最多的活动
  • 知识渊博的顾问和客户反馈至关重要
  • 转向 BPO 的在家工作模式
  • 疏忽是最大的网络安全风险
  • IT 仍然是最常见的外包业务职能/IT 继续引领 BPO 市场

第 9 章主要市场趋势

  • 使用人工智能
  • 利用社交媒体客户体验
  • 基于云的通信
  • 语音分析
  • 统一通信
  • 战略伙伴关係
  • 投资

第 10 章 BPO 行业中的自动化和人工智能

  • 机器人流程自动化
    • 聊天机器人
    • 云计算
  • 人工智能 (AI)
    • 呼叫中心人工智能
    • 自动语音识别
    • 自然语言处理

第 11 章 PESTEL 分析

  • 政治
    • 政府奖励
    • 政府的数字化举措
    • 政治局势的变化
  • 经济的
    • 新兴市场
    • 浮动汇率
    • 高利率
  • 社交
    • 亚太地区的技术人口
    • 质量高于成本
  • 技术
    • 网络安全威胁
    • 通信基础设施开发
    • 技术进步
  • 环境
    • 气候变化 - COVID-19
    • 自然灾害
  • 合法的
    • 高度管制的环境
    • 隐私和安全法

第 12 章业务流程外包的全球市场规模和增长

  • 市场规模
  • 2017 年至 2022 年的市场增长表现
    • 2017 年至 2022 年的市场驱动因素
    • 2017-2022 年市场製约因素
  • 预测市场增长,2022-2027,2032F
    • 2022-2027 年的市场驱动因素
    • 2022 年至 2027 年的市场製约因素

第 13 章业务流程外包市场,区域分析

  • 全球业务流程外包市场,按地区.实际情况和预测,2017-2022.2027F.2032F
  • 全球业务流程外包市场,2017-2027 年,按地区划分的历史和预测
  • 全球业务流程外包市场,2022 年至 2027 年,按地区划分的增长和市场份额比较
  • 全球业务流程外包市场,按国家/地区划分,实际情况和预测,2017-2022 年.2027 年.2032 年
  • 全球业务流程外包市场,2017-2027 年,历史和国家预测
  • 全球业务流程外包市场,2022 年至 2027 年,按国家/地区划分的增长和市场份额比较

第 14 章全球市场细分

  • 全球业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 全球业务流程外包市场.按最终用途行业细分.绩效和预测,2017-2022.2027F.2032F
  • 全球业务流程外包市场,按自动化类型细分,实际情况和预测,2017-2022.2027F.2032F
  • 全球业务流程外包市场,按服务提供商位置细分.绩效和预测,2017-2022 年.2027 年.2032 年

第 15 章宏观经济因素的市场比较

  • 业务流程外包市场规模,占 GDP 的百分比,全球
  • 全球人均业务流程外包市场支出

第十六章各国宏观经济因素的市场比较

  • 业务流程外包市场规模,占 GDP 的百分比,2022 年,主要国家/地区
  • 2022 年主要国家/地区人均业务流程外包支出

第 17 章业务流程外包服务市场与行业指标的比较

  • 2022 年所有公司.国家/地区在业务流程外包服务市场上的平均支出

第十八章亚太市场

  • 总结
  • 市场概览
    • 区域信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 亚太地区业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 亚太业务流程外包市场:国别分析
  • 澳大利亚市场
  • 澳大利亚业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 中国市场
  • 总结
  • 市场概览
    • 国家信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 中国业务流程外包市场,按服务类型细分,表现和预测,2017-2022,2027F,2032F
  • 印度市场
  • 印度业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 日本市场
  • 日本业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F

第十九章西欧市场

  • 总结
  • 市场概览
    • 区域信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 西欧业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 西欧业务流程外包市场:国家分析
  • 法国市场
  • 法国业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 德国市场
  • 德国业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 意大利市场
  • 意大利业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 西班牙市场
  • 西班牙业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 英国市场
  • 英国业务流程外包市场,按服务类型细分,2017-2022.2022-2027F.2032F

第20章东欧市场

  • 总结
  • 市场概览
    • 区域信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 东欧业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 东欧业务流程外包市场:国家分析
  • 俄罗斯市场
  • 俄罗斯业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F

第21章北美市场

  • 总结
  • 市场概览
    • 区域信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 北美业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 北美业务流程外包市场:国家分析
  • 美国市场
  • 总结
  • 市场概览
    • 国家信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 美国业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F

第22章南美市场

  • 总结
  • 市场概览
    • 区域信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 南美业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F
  • 南美业务流程外包市场:国家分析
  • 巴西市场
  • 巴西业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F

第23章中东市场

  • 总结
  • 市场概览
    • 区域信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 中东业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F

第 24 章非洲市场

  • 总结
  • 市场概览
    • 区域信息
    • 市场信息
    • 背景资料
    • 政府举措
    • 规则
    • 监管机构
    • 主要协会
    • 征收的税额
    • 企业税收结构
    • 投资
    • 主要公司
  • 非洲业务流程外包市场,按服务类型细分.绩效和预测,2017-2022.2027F.2032F

第 25 章竞争格局和公司概况

  • 公司简介
  • 自动数据处理公司 (ADP)
    • 公司概况
    • 产品和服务
    • 商业策略
    • 财务概览
  • Teleperformance SE
    • 公司概况
    • 产品和服务
    • 商业策略
    • 财务概览
  • 同心
    • 公司概况
    • 产品和服务
    • 商业策略
    • 财务概览
  • Paychex Inc.
    • 公司概况
    • 产品和服务
    • 商业策略
    • 财务概览
  • 导体
    • 公司概况
    • 产品和服务
    • 商业策略
    • 财务概览

第 26 章最快的新兴中型公司

  • 永生(控股)有限公司
  • Willis Tower Watson
  • 卓越服务控股有限公司
  • 万宝盛华集团有限公司
  • 嘉里服务有限公司

第27章重大併购

  • Solutions by STC Acquired ccc by STC.
  • Bain Capital Private Equity Acquired VXI Global Solutions
  • Majorel Acquired Alembo
  • EAG Acquired Quorum
  • Gi Group Holding Acquired Focun Group
  • Teleperformance Acquired Senture, LLC.
  • iSON Xperiences Acquired Altron People Solutions.
  • MetaSource Acquired Digiscribe.
  • Accenture Acquired Enterprise System Partners(ESP)
  • TAKE Solutions Acquired DataCeutics
  • AION Capital Acquired InterGlobe Technologies

第 28 章市场背景:软件和 BPO 服务市场

  • 软件和 BPO 服务市场的特征
  • 市场定义
  • 关键分割
  • 全球软件和 BPO 服务市场,按类型细分,2017-2027 年
  • 2022 年全球软件和 BPO 服务市场,按地区
  • 全球软件和 BPO 服务市场,2017-2027 年,按地区划分的历史和预测

第29章机遇与策略

  • 2027 年全球业务流程外包市场 - 提供最新机会的国家
  • 2027 年全球业务流程外包市场 - 提供最多新机会的细分市场
  • 2027 年全球业务流程外包市场 - 增长战略
    • 根据市场趋势制定策略
    • 竞争策略

第 30 章业务流程外包市场.结论和建议

  • 结论
  • 建议
    • 产品
    • 位置
    • 价格
    • 促销
    • 人员

第31章附录

简介目录
Product Code: o&s728

“Business Processes Outsourcing Global Market Opportunities And Strategies To 2032 ” from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global business processes outsourcing market as it emerges from the COVID-19 shut down.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 12 geographies.
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  • Utilize the relationships between key data sets for superior strategizing.
  • Suitable for supporting your internal and external presentations with reliable high-quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order.

Where is the largest and fastest-growing market for business processes outsourcing? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? “The business processes outsourcing market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market's history and forecasts market growth by geography. It places the market within the context of the wider business processes outsourcing market; and compares it with other markets.

The report covers the following chapters:

  • Introduction and Market Characteristics

Brief introduction to the segmentations covered in the market, definitions and explanations about the wealth management market.

  • Supply Chain

The supply chain section of the report defines and explains the key players in the wealth management industry supply chain.

  • Customer Information

This chapter covers recent customers' trends/preferences in the global wealth management market.

  • Key Trends

Highlights the major trends shaping the global wealth management market. This section also highlights likely future developments in the market.

  • PESTEL Analysis

This chapter describes the market opportunity assessment through PESTEL analysis.

  • Global Market Size and Growth

Global historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values, and drivers and restraints that support and control the growth of the market in the historic and forecast periods.

* Regional Analysis

Historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values and growth and market share comparison by region.

  • Market Segmentation

Contains the market values (2017-2032) and analysis for each segment by type of source, by end use industry, by automation type, and by service provider's location in the market.

  • Regional Market Size and Growth

Regional market size (2022), historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values, and growth and market share comparison of countries within the region. This report includes information on the regions Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa and major countries within each region.

  • Competitive Landscape

Details on the competitive landscape of the market, estimated market shares and company profiles of the leading players.

  • Fastest Emerging Companies

This section provides information about emerging mid-sized companies in the business processes outsourcing market

  • Key Mergers and Acquisitions

Information on recent mergers and acquisitions in the market covered in the report. This section gives key financial details of mergers and acquisitions, which have shaped the market in recent years.

* Market Opportunities And Strategies

Describes market opportunities and strategies based on findings of the research, with information on growth opportunities across countries, segments and strategies to be followed in those markets.

  • Conclusions And Recommendations

Includes recommendations for business processes outsourcing providers in terms of product/service offerings geographic expansion, marketing strategies and target groups.

* Appendix

This section includes details on the NAICS codes covered, abbreviations and currencies codes used in this report

Scope

Markets Covered:

1) By Service Type: CRM (Customer Relationship Management) BPO; HRO (Human Resources Outsourcing) BPO; Finance And Administration (F&A) BPO; Other BPO Services

2) By End-Use Industry: Banking, Financial Services And Insurance (BFSI); Retail; Information Technology (IT) And Telecom; Manufacturing; Healthcare; Other End-Uses

3) By Automation Type: Automated BPO Services; Non-Automated BPO Services

3) By Service Provider's Location: North America; Asia-Pacific; Western Europe; Eastern Europe; Rest Of World

Companies Mentioned: ADP; Teleperformance; Concentrix; Paychex; Conduent

Countries: China; Australia; India; Indonesia; Japan; South Korea; USA; Brazil; France; Germany; UK; Russia

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time-series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets; GDP proportions; expenditure per capita; business processes outsourcing indicators comparison.

Data segmentations: country and regional historic and forecast data; market share of competitors; market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Table of Contents

1. Executive Summary

2. Table of Contents

3. List of Figures

4. List of Tables

5. Report Structure

6. Introduction and Market Characteristics

  • 6.1. General Market Definition
  • 6.2. Summary
  • 6.3. Business Processes Outsourcing Market Definition And Segmentations
  • 6.4. Market Segmentation By Service Type
    • 6.4.1. CRM BPO
    • 6.4.2. HRO BPO
    • 6.4.3. Finance And Administration (F&A) BPO
    • 6.4.4. Other BPO Services
  • 6.5. Market Segmentation By End-Use Industry
    • 6.5.1. Banking, Financial Services And Insurance (BFSI)
    • 6.5.2. Retail
    • 6.5.3. Information Technology (IT) And Telecom
    • 6.5.4. Manufacturing
    • 6.5.5. Healthcare
    • 6.5.6. Other End Uses
  • 6.6. Market Segmentation By Automation Type
    • 6.6.1. Automated BPO Services
    • 6.6.2. Manual BPO Services
  • 6.7. Market Segmentation By Service Provider's Location
    • 6.7.1. North America
    • 6.7.2. Asia-Pacific
    • 6.7.3. Western Europe
    • 6.7.4. Eastern Europe
    • 6.7.5. Rest Of World

7. Supply Chain

    • 7.1.1. Resources
    • 7.1.2. BPO Service Providers
    • 7.1.3. Other Service Providers
    • 7.1.4. End Users

8. Customer Information

  • 8.1. Surge In Small Business Outsourcing
  • 8.2. Business Process Outsourcing Drives Flexibility
  • 8.3. Financial Advisors Are Highly Satisfied With External Investment Solutions
  • 8.4. Technology Strategies Are The Most Outsourced Activity
  • 8.5. Knowledgeable Advisors And Customer Feedback Is Most Valued
  • 8.6. BPO Shift To Work-From-Home Model
  • 8.7. Negligence Is The Biggest Cybersecurity Risk
  • 8.8. IT Continues To Be The Most Commonly Outsourced Business Function/ IT Continues To Lead The BPO Market

9. Major Market Trends

  • 9.1. Use Of Artificial Intelligence
  • 9.2. Leveraging Social Media Customer Experience
  • 9.3. Cloud-Based Communication
  • 9.4. Voice Analytics
  • 9.5. Unified Communication
  • 9.6. Strategic Partnerships
  • 9.7. Investments

10. Automation And Artificial Intelligence in The BPO Industry

  • 10.1. Robotic Process Automation
    • 10.1.1. Chatbots
    • 10.1.2. Cloud Computing
  • 10.2. Artificial Intelligence (AI)
    • 10.2.1. Call Center AI
    • 10.2.2. Automatic Speech Recognition
    • 10.2.3. Natural Language Processing

11. PESTEL Analysis

  • 11.1. Political
    • 11.1.1. Government Incentives
    • 11.1.2. Digitization Initiatives By Governments
    • 11.1.3. Changing Political Scenarios
  • 11.2. Economical
    • 11.2.1. Emerging Markets
    • 11.2.2. Volatile Exchange Rates
    • 11.2.3. High Interest Rates
  • 11.3. Social
    • 11.3.1. Skilled Populations In The Asia-Pacific Region
    • 11.3.2. Quality Over Cost Behavior
  • 11.4. Technological
    • 11.4.1. Cybersecurity Threats
    • 11.4.2. Development Of Telecom Infrastructure
    • 11.4.3. Technological Advances
  • 11.5. Environmental
    • 11.5.1. Climate Change - COVID-19
    • 11.5.2. Natural Disasters
  • 11.6. Legal
    • 11.6.1. Highly Regulated Environment
    • 11.6.2. Privacy And Security Laws

12. Global Business Processes Outsourcing Market Size And Growth

  • 12.1. Market Size
  • 12.2. Historic Market Growth, 2017 - 2022, Value ($ Billion)
    • 12.2.1. Market Drivers 2017 - 2022
    • 12.2.2. Market Restraints 2017 - 2022
  • 12.3. Forecast Market Growth, 2022 - 2027, 2032F Value ($ Billion)
    • 12.3.1. Market Drivers 2022 - 2027
    • 12.3.2. Market Restraints 2022 - 2027

13. Business Processes Outsourcing Market, Regional Analysis

  • 13.1. Global Business Processes Outsourcing Market, By Region, Historic and Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 13.2. Global Business Processes Outsourcing Market, 2017 - 2027, Historic And Forecast, By Region
  • 13.3. Global Business Processes Outsourcing Market, 2022 - 2027, Growth And Market Share Comparison, By Region
  • 13.4. Global Business Processes Outsourcing Market, By Country, Historic and Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 13.5. Global Business Processes Outsourcing Market, 2017 - 2027, Historic And Forecast, By Country
  • 13.6. Global Business Processes Outsourcing Market, 2022 - 2027, Growth And Market Share Comparison, By Country

14. Global Market Segmentation

  • 14.1. Global Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 14.2. Global Business Processes Outsourcing Market, Segmentation By End-Use Industry, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 14.3. Global Business Processes Outsourcing Market, Segmentation By Automation Type, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 14.4. Global Business Processes Outsourcing Market, Segmentation By Service Provider's Location, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

15. Market Comparison with Macro Economic Factors

  • 15.1. Business Processes Outsourcing Market Size, Percentage Of GDP, Global
  • 15.2. Per Capita Average Business Processes Outsourcing Market Expenditure, Global

16. Market Comparison With Macro Economic Factors Across Countries

  • 16.1. Business Processes Outsourcing Market Size, Percentage Of GDP, 2022, Major Countries
  • 16.2. Business Processes Outsourcing Per Capita Expenditure, 2022, Major Countries

17. Business Processes Outsourcing Services Market Comparison With Industry Metrics

  • 17.1. Average Spending On Business Processes Outsourcing Services Market By Total Enterprises, 2022, By Country

18. Asia-Pacific Market

  • 18.1. Summary
  • 18.2. Market Overview
    • 18.2.1. Region Information
    • 18.2.2. Market Information
    • 18.2.3. Background Information
    • 18.2.4. Government Initiatives
    • 18.2.5. Regulations
    • 18.2.6. Regulatory Bodies
    • 18.2.7. Major Associations
    • 18.2.8. Taxes Levied
    • 18.2.9. Corporate Tax Structure
    • 18.2.10. Investments
    • 18.2.11. Major Companies
  • 18.3. Asia-Pacific Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 18.4. Asia-Pacific Business Processes Outsourcing Market: Country Analysis
  • 18.5. Australia Market
  • 18.6. Australia Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 18.7. China Market
  • 18.8. Summary
  • 18.9. Market Overview
    • 18.9.1. Country Information
    • 18.9.2. Market Information
    • 18.9.3. Background Information
    • 18.9.4. Government Initiatives
    • 18.9.5. Regulations
    • 18.9.6. Regulatory Bodies
    • 18.9.7. Major Associations
    • 18.9.8. Taxes levied
    • 18.9.9. Corporate Tax Structure
    • 18.9.10. Investments
    • 18.9.11. Major Companies
  • 18.10. China Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 18.11. India Market
  • 18.12. India Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 18.13. Japan Market
  • 18.14. Japan Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

19. Western Europe Market

  • 19.1. Summary
  • 19.2. Market Overview
    • 19.2.1. Region Information
    • 19.2.2. Market Information
    • 19.2.3. Background Information
    • 19.2.4. Government Initiatives
    • 19.2.5. Regulations
    • 19.2.6. Regulatory Bodies
    • 19.2.7. Major Associations
    • 19.2.8. Taxes Levied
    • 19.2.9. Corporate Tax Structure
    • 19.2.10. Investments
    • 19.2.11. Major Companies
  • 19.3. Western Europe Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.4. Western Europe Business Processes Outsourcing Market: Country Analysis
  • 19.5. France Market
  • 19.6. France Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.7. Germany Market
  • 19.8. Germany Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.9. Italy Market
  • 19.10. Italy Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.11. Spain Market
  • 19.12. Spain Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.13. UK Market
  • 19.14. UK Business Processes Outsourcing Market, Segmentation By Type Of Service, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

20. Eastern Europe Market

  • 20.1. Summary
  • 20.2. Market Overview
    • 20.2.1. Region Information
    • 20.2.2. Market Information
    • 20.2.3. Background Information
    • 20.2.4. Government Initiatives
    • 20.2.5. Regulations
    • 20.2.6. Regulatory Bodies
    • 20.2.7. Major Associations
    • 20.2.8. Taxes Levied
    • 20.2.9. Corporate Tax Structure
    • 20.2.10. Investments
    • 20.2.11. Major Companies
  • 20.3. Eastern Europe Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 20.4. Eastern Europe Business Processes Outsourcing Market: Country Analysis
  • 20.5. Russia Market
  • 20.6. Russia Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

21. North America Market

  • 21.1. Summary
  • 21.2. Market Overview
    • 21.2.1. Region Information
    • 21.2.2. Market Information
    • 21.2.3. Background Information
    • 21.2.4. Government Initiatives
    • 21.2.5. Regulations
    • 21.2.6. Regulatory Bodies
    • 21.2.7. Major Associations
    • 21.2.8. Taxes Levied
    • 21.2.9. Corporate Tax Structure
    • 21.2.10. Investments
    • 21.2.11. Major Companies
  • 21.3. North America Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 21.4. North America Business Processes Outsourcing Market: Country Analysis
  • 21.5. USA Market
  • 21.6. Summary
  • 21.7. Market Overview
    • 21.7.1. Country Information
    • 21.7.2. Market Information
    • 21.7.3. Background Information
    • 21.7.4. Government Initiatives
    • 21.7.5. Regulations
    • 21.7.6. Regulatory Bodies
    • 21.7.7. Major Associations
    • 21.7.8. Taxes Levied
    • 21.7.9. Corporate Tax Structure
    • 21.7.10. Investments
    • 21.7.11. Major Companies
  • 21.8. USA Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

22. South America Market

  • 22.1. Summary
  • 22.2. Market Overview
    • 22.2.1. Region Information
    • 22.2.2. Market Information
    • 22.2.3. Background Information
    • 22.2.4. Government Initiatives
    • 22.2.5. Regulations
    • 22.2.6. Regulatory Bodies
    • 22.2.7. Major Associations
    • 22.2.8. Taxes Levied
    • 22.2.9. Corporate Tax Structure
    • 22.2.10. Investments
    • 22.2.11. Major Companies
  • 22.3. South America Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 22.4. South America Business Processes Outsourcing Market: Country Analysis
  • 22.5. Brazil Market
  • 22.6. Brazil Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

23. Middle East Market

  • 23.1. Summary
  • 23.2. Market Overview
    • 23.2.1. Region Information
    • 23.2.2. Market Information
    • 23.2.3. Background Information
    • 23.2.4. Government Initiatives
    • 23.2.5. Regulations
    • 23.2.6. Regulatory Bodies
    • 23.2.7. Major Associations
    • 23.2.8. Taxes Levied
    • 23.2.9. Corporate Tax Structure
    • 23.2.10. Investments
    • 23.2.11. Major Companies
  • 23.3. Middle East Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

24. Africa Market

  • 24.1. Summary
  • 24.2. Market Overview
    • 24.2.1. Region Information
    • 24.2.2. Market Information
    • 24.2.3. Background Information
    • 24.2.4. Government Initiatives
    • 24.2.5. Regulations
    • 24.2.6. Regulatory Bodies
    • 24.2.7. Major Associations
    • 24.2.8. Taxes Levied
    • 24.2.9. Corporate Tax Structure
    • 24.2.10. Investments
    • 24.2.11. Major Companies
  • 24.3. Africa Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

25. Competitive Landscape And Company Profiles

  • 25.1. Company Profiles
  • 25.2. Automatic Data Processing, Inc. (ADP)
    • 25.2.1. Company Overview
    • 25.2.2. Products And Services
    • 25.2.3. Business Strategy
    • 25.2.4. Financial Overview
  • 25.3. Teleperformance SE
    • 25.3.1. Company Overview
    • 25.3.2. Products And Services
    • 25.3.3. Business Strategy
    • 25.3.4. Financial Overview
  • 25.4. Concentrix
    • 25.4.1. Company Overview
    • 25.4.2. Products And Services
    • 25.4.3. Business Strategy
    • 25.4.4. Financial Overview
  • 25.5. Paychex Inc
    • 25.5.1. Company Overview
    • 25.5.2. Products And Services
    • 25.5.3. Business Strategy
    • 25.5.4. Financial Overview
  • 25.6. Conduent
    • 25.6.1. Company Overview
    • 25.6.2. Products And Services
    • 25.6.3. Business Strategy
    • 25.6.4. Financial Overview

26. Fastest Emerging Mid-Sized Companies

  • 26.1. WNS (Holdings) Limited
  • 26.2. Willis Tower Watson
  • 26.3. ExlService Holdings, Inc.
  • 26.4. ManpowerGroup, Inc.
  • 26.5. Kelly Services, Inc.

27. Key Mergers and Acquisitions

  • 27.1. Solutions by STC Acquired ccc by STC.
  • 27.2. Bain Capital Private Equity Acquired VXI Global Solutions
  • 27.3. Majorel Acquired Alembo
  • 27.4. EAG Acquired Quorum
  • 27.5. Gi Group Holding Acquired Focun Group
  • 27.6. Teleperformance Acquired Senture, LLC.
  • 27.7. iSON Xperiences Acquired Altron People Solutions.
  • 27.8. MetaSource Acquired Digiscribe.
  • 27.9. Accenture Acquired Enterprise System Partners (ESP)
  • 27.10. TAKE Solutions Acquired DataCeutics
  • 27.11. AION Capital Acquired InterGlobe Technologies

28. Market Background: Software And BPO Services Market

  • 28.1. Software And BPO Services Market Characteristics
  • 28.2. Market Definition
  • 28.3. Key Segmentation
  • 28.4. Global Software And BPO Services Market, Segmentation By Type, 2017 - 2027, Value ($ Billion)
  • 28.5. Global Software And BPO Services Market, 2022, By Region, Value ($ Billion)
  • 28.6. Global Software And BPO Services Market, 2017 - 2027, Historic And Forecast, By Region

29. Opportunities And Strategies

  • 29.1. Global Business Processes Outsourcing Market In 2027 - Countries Offering Most New Opportunities
  • 29.2. Global Business Processes Outsourcing Market In 2027 - Segments Offering Most New Opportunities
  • 29.3. Global Business Processes Outsourcing Market In 2027 - Growth Strategies
    • 29.3.1. Market Trend Based Strategies
    • 29.3.2. Competitor Strategies

30. Business Process Outsourcing Market, Conclusions And Recommendations

  • 30.1. Conclusions
  • 30.2. Recommendations
    • 30.2.1. Product
    • 30.2.2. Place
    • 30.2.3. Price
    • 30.2.4. Promotion
    • 30.2.5. People

31. Appendix

  • 31.1. Market Data Sources
  • 31.2. Research Methodology
  • 31.3. Currencies
  • 31.4. The Business Research Company
  • 31.5. Copyright and Disclaimer