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市场调查报告书
商品编码
1260896

软体和BPO服务的全球市场报告2023年

Software and BPO Services Global Market Report 2023
出版日期: 按订单生产 | 出版商: The Business Research Company | 英文 300 Pages | 商品交期: 2-10个工作天内

价格
简介目录

全球软体和BPO服务市场，从2022年的1兆8,861亿5,000万美元到2023年达2兆731亿6,000万美元，的成长年复合成长率9.9％。俄罗斯、乌克兰战争，至少短期混乱了自COVID-19大流行的世界经济復苏的可能性。这2国间的战争，造成复数国家的经济制裁，商品价格的急剧上升，供应链的混乱，商品和服务整体通货膨胀，对全球很多市场带来影响。软体和BPO服务市场，预计到2027年以9.3％年复合成长率成长到2兆9,616亿1,000万美元。

2022年的软体和BPO服务市场上，亚太地区成为最大的地区。北美软体和BPO服务市场上是第2大的地区。软体和BPO服务市场对像地区，是亚太地区，西欧，中东欧，北美，南美，中东、非洲。

目录

第1章 摘要整理

第2章 报告结构

第3章 软体和BPO服务市场特征

  • 市场定义
  • 主要的市场区隔

第4章 软体和BPO服务市场产品分析

  • 主要的产品、服务
  • 主要的功能与差异化要素
  • 开发品

第5章 软体和BPO服务市场供应链

  • 供应链
  • 流通
  • 最后客户

第6章 软体和BPO服务市场客户资讯

  • 客户的偏好
  • 最终用途的市场规模与成长

第7章 软体和BPO服务市场趋势与策略

第8章 软体和BPO服务市场- 宏观经济情境

  • COVID-19对软体和BPO服务市场的影响
  • 乌克兰和俄罗斯的战争对软体和BPO服务市场的影响
  • 高通货膨胀对软体和BPO服务市场的影响

第9章 软体和BPO服务的市场规模与成长

  • 市场规模
  • 市场成长成果
    • 市场促进因素
    • 市场阻碍因素
  • 市场的成长预测
    • 市场促进因素
    • 市场阻碍因素

第10章 软体和BPO服务市场地区分析

  • 全球软体和BPO服务市场，2022年，各地区
  • 全球软体和BPO服务市场，2017-2022，2022-2027F，2032F，各地区的履历与预测
  • 与各地区的全球软体和BPO服务市场，成长及市场占有率的比较

第11章 软体和BPO服务市场区隔

  • 全球软体和BPO服务市场，各类型市场区隔，成果与预测，2017-2022，2022-2027F，2032F
  • BPO服务
  • 软体服务
  • 世界软体和BPO服务市场，各组织规模市场区隔，成果与预测，2017～2022年，2022～2027F，2032F
  • 大企业
  • 中小企业
  • 全球软体和BPO服务市场，各最终用途业界市场区隔，成果与预测，2017-2022，2022-2027F，2032F
  • 金融业务
  • 零售批发
  • 资讯技术
  • 製造业
  • 医疗保健
  • 其他的终端用户产业

第12章 软体和BPO服务的市场区隔

  • 世界BPO服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F
  • 世界软体服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F

第13章 软体和BPO服务的市场指标

  • 软体和BPO服务的市场规模，GDP的比例，2017～2027年，世界
  • 每人的平均软体和BPO服务市场支出，2017～2027年，世界

第14章 亚太地区的软体和BPO服务市场

  • 亚太地区的软体和BPO服务市场概要
  • 地区资讯, COVID-19影响,市场资讯,背景资讯,政府的举措,法规,法规机关,主要团体,征收的税金,公司税结构,投资,主要企业
  • 亚太地区，软体和BPO服务市场，2022年，各国
  • 亚太地区，软体和BPO服务市场，2017-2022，2022-2027F，2032F，各国履历与预测
  • 亚太地区，软体和BPO服务市场，2017-2022，2022-2027F，2032F，各国成长与市场占有率的比较
  • 亚太地区，软体和BPO服务市场指标
    • 软体和BPO服务的市场规模，GDP的比例，2017～2027年，亚太地区各国
    • 企业数，软体和BPO服务市场，软体和BPO服务市场/企业数，2022年，亚太地区各国
    • 员工数，软体和BPO服务市场，软体和BPO服务市场/员工数，2022年，亚太地区各国
  • 亚太地区的软体和BPO服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F
  • 亚太地区的软体和BPO服务市场:各国分析
    • 中国的软体和BPO服务市场
    • 澳洲的软体和BPO服务市场
    • 香港的软体和BPO服务市场
    • 印度的软体和BPO服务市场
    • 印尼的软体和BPO服务市场
    • 日本的软体和BPO服务市场
    • 马来西亚的软体和BPO服务市场
    • 纽西兰的软体和BPO服务市场
    • 菲律宾的软体和BPO服务市场
    • 新加坡的软体和BPO服务市场
    • 韩国的软体和BPO服务市场
    • 泰国的软体和BPO服务市场
    • 越南的软体和BPO服务市场
    • 孟加拉的软体和BPO服务市场

第15章 西欧的软体和BPO服务市场

  • 西欧的软体和BPO服务市场概要
  • 西欧，软体和BPO服务市场，2022年，各国
  • 西欧,软体和BPO服务市场, 2017-2022, 2022-2027F, 2032F,历史与预测,各国
  • 西欧，软体和BPO服务市场，2017-2022，2022-2027F，2032F，各国成长与市场占有率的比较
  • 西欧，软体和BPO服务市场指标
    • 软体和BPO服务的市场规模，GDP的比例，2017～2027年，西欧各国
    • 企业数，软体和BPO服务市场，软体和BPO服务市场/企业数，2022年，西欧各国
    • 员工数，软体和BPO服务市场，软体和BPO服务市场/员工数，2022年，西欧各国
  • 西欧的软体和BPO服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F
  • 西欧的软体和BPO服务市场:各国分析
    • 奥地利的软体和BPO服务市场
    • 比利时的软体和BPO服务市场
    • 丹麦的软体和BPO服务市场
    • 芬兰的软体和BPO服务市场
    • 法国的软体和BPO服务市场
    • 德国的软体和BPO服务市场
    • 爱尔兰的软体和BPO服务市场
    • 义大利的软体和BPO服务市场
    • 荷兰的软体和BPO服务市场
    • 挪威的软体和BPO服务市场
    • 葡萄牙的软体和BPO服务市场
    • 西班牙的软体和BPO服务市场
    • 瑞典的软体和BPO服务市场
    • 瑞士的软体和BPO服务市场
    • 英国的软体和BPO服务市场

第16章 东欧的软体和BPO服务市场

  • 东欧的软体和BPO服务市场概要
  • 东欧，软体和BPO服务市场，2022年，各国
  • 东欧，软体和BPO服务市场，2017-2022，2022-2027F，2032F，各国履历与预测
  • 东欧，软体和BPO服务市场，2017-2022，2022-2027F，2032F，各国成长与市场占有率的比较
  • 东欧，软体和BPO服务市场指标
    • 软体和BPO服务的市场规模，GDP的比例，从2017年到2027年，东欧各国
    • 企业数，软体和BPO服务市场，软体和BPO服务市场/企业数，2022年，东欧各国
    • 员工数，软体和BPO服务市场，软体和BPO服务市场/员工数，2022年，东欧各国
  • 东欧的软体和BPO服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F
  • 东欧的软体和BPO服务市场:各国分析
    • 捷克的软体和BPO服务市场，
    • 波兰的软体和BPO服务市场
    • 罗马尼亚的软体和BPO服务市场
    • 俄罗斯的软体和BPO服务市场
    • 乌克兰的软体和BPO服务市场

第17章 北美的软体和BPO服务市场

  • 北美的软体和BPO服务市场概要
  • 北美，软体和BPO服务市场，2022年，各国
  • 北美，软体和BPO服务市场，2017-2022，2022-2027F，2032F，历史及预测，各国
  • 北美，软体和BPO服务市场，2017-2022，2022-2027F，2032F，各国成长与市场占有率的比较
  • 北美，软体和BPO服务市场指标
    • 软体和BPO服务的市场规模，GDP的比例，2017～2027年，北美各国
    • 企业数，软体和BPO服务市场，软体和BPO服务市场/企业数，2022年，北美各国
    • 员工数，软体和BPO服务市场，软体和BPO服务市场/员工数，2022年，北美各国
  • 北美的软体和BPO服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F
  • 北美的软体和BPO服务市场:各国分析
    • 加拿大的软体和BPO服务市场
    • 墨西哥的软体和BPO服务市场
    • 美国的软体和BPO服务市场

第18章 南美的软体和BPO服务市场

  • 南美的软体和BPO服务市场概要
  • 南美，软体和BPO服务市场，2022年，各国
  • 南美，软体和BPO服务市场，2017-2022，2022-2027F，2032F，历史及预测，各国
  • 南美，软体和BPO服务市场，2017-2022，2022-2027F，2032F，各国成长与市场占有率的比较
  • 南美，软体和BPO服务市场指标
    • 软体和BPO服务的市场规模，GDP的比例，从2017年到2027年，南美各国
    • 企业数，软体和BPO服务市场，软体和BPO服务市场/企业数，2022年，南美各国
    • 员工数，软体和BPO服务市场，软体和BPO服务市场/员工数，2022年，南美各国
  • 南美的软体和BPO服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F
  • 南美的软体和BPO服务市场:各国分析
    • 阿根廷的软体和BPO服务市场
    • 巴西的软体和BPO服务市场
    • 智利的软体和BPO服务市场
    • 哥伦比亚的软体和BPO服务市场
    • 秘鲁的软体和BPO服务市场
    • 委内瑞拉的软体和BPO服务市场

第19章 中东的软体和BPO服务市场

  • 中东的软体和BPO服务市场概要
  • 中东，软体和BPO服务市场，2022年，各国
  • 中东,软体和BPO服务市场, 2017-2022, 2022-2027F, 2032F,历史与预测,各国
  • 中东，软体和BPO服务市场，2017-2022，2022-2027F，2032F，各国成长与市场占有率的比较
  • 中东，软体和BPO服务市场指标
    • 软体和BPO服务的市场规模，GDP的比例，从2017年到2027年，中东各国
    • 企业数，软体和BPO服务市场，软体和BPO服务市场/企业数，2022年，中东各国
    • 员工数，软体和BPO服务市场，软体和BPO服务市场/员工数，2022年，中东各国
  • 中东的软体和BPO服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F
  • 中东的软体和BPO服务市场:各国分析
    • 沙乌地阿拉伯的软体和BPO服务市场
    • 以色列的软体和BPO服务市场
    • 土耳其的软体和BPO服务市场
    • 阿拉伯联合大公国的软体和BPO服务市场

第20章 非洲的软体和BPO服务市场

  • 非洲的软体和BPO服务市场概要
  • 非洲，软体和BPO服务市场，2022年，各国
  • 非洲,软体和BPO服务市场, 2017-2022, 2022-2027F, 2032F,历史与预测,各国
  • 非洲,软体和BPO服务市场, 2017-2022, 2022-2027F, 2032F,各国成长与市场占有率的比较
  • 非洲，软体和BPO服务市场指标
    • 软体和BPO服务的市场规模，GDP的比例，2017～2027年，非洲各国
    • 企业数，软体和BPO服务市场，软体和BPO服务市场/企业数，2022年，非洲各国
    • 员工数，软体和BPO服务市场，软体和BPO服务市场/员工数，2022年，非洲各国
  • 非洲的软体和BPO服务市场，各类型市场区隔，2017-2022，2022-2027F，2032F
  • 非洲的软体和BPO服务市场:各国分析
    • 埃及软体和BPO服务市场
    • 奈及利亚的软体和BPO服务市场
    • 南非的软体和BPO服务市场

第21章 软体和BPO服务市场竞争情形

  • 竞争市场概要
  • 市场占有率
  • 企业简介
    • TCS
    • Nippon Telegraph And Telephone Corp
    • telefonaktiebolaget lm ericsson
    • Cognizant Technology Solutions Corp
    • Dell Technologies Inc.

第22章 软体和BPO服务市场上主要的合併和收购

第23章 市场背景:IT服务市场

  • IT Services Market Characteristics
  • IT Services Market Historic and Forecast, 2017-2022, 2022-2027F, 2032F Growth, By Segment
  • Global IT Services Market, 2022, By Region
  • Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Segmentation By Type

第24章 推荐事项

  • 2027年的全球软体和BPO服务市场-成长国
  • 2027年的世界软体和BPO服务市场-成长市场区隔
  • 2027年的世界软体和BPO服务市场-成长策略

第25章 附录

简介目录
Product Code: r4875

“Software And BPO Services Global Market Report 2023 ” from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on software and bpo services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for software and bpo services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The software and bpo services market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:

  • 1) By Type: BPO Services; Software Services
  • 2) By Organisation Size: Large Enterprises; Small And Medium Enterprises
  • 3) By End-Use Industry: Financial Services; Retail & Wholesale; Information Technology; Manufacturing; Healthcare; Other End-User Industries
  • Subsegments Covered: CRM BPO; HRO BPO; F&A BPO; Other BPO Services; Application Software; Infrastructure Software; Vertical - Specific Software; Software Outsourcing Services; Other Software Services
  • Companies Mentioned: TCS; Nippon Telegraph And Telephone Corp; telefonaktiebolaget lm ericsson; Cognizant Technology Solutions Corp; Dell Technologies Inc
  • Countries: Australia, China, Bangladesh, India, Indonesia, Japan, South Korea, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, USA, Canada, Mexico, USA, Canada, Mexico, France, Germany, UK, Austria, Belgium, Denmark, Finland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Russia, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

Major companies in the software and BPO services market include TCS, Nippon Telegraph And Telephone Corp, telefonaktiebolaget lm ericsson, Cognizant Technology Solutions Corp, Dell Technologies Inc., Hewlett Packard Enterprise Co, Microsoft, Capgemini, Cisco Systems, Inc., and Infosys ltd.

The global software and bpo services market grew from $1886.15 billion in 2022 to $2073.16 billion in 2023 at a compound annual growth rate (CAGR) of 9.9%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The software and bpo services market is expected to grow to $2961.61 billion in 2027 at a CAGR of 9.3%.

The software and BPO services market includes revenues earned by entities by providing software and BPO services including application software programming services, computer program (software) development, computer software support services and web design services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

Software is a set of instructions, data, or programs used to operate a computer and perform specific tasks. Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform important business functions or tasks.

Asia-Pacific was the largest region in software and BPO services market in 2022. North America was the second largest region in software and BPO services market. The regions covered in the software and BPO services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The main types of services in software and BPO services are software services and BPO services. BPO (business process outsourcing) services are the services provided by using a third-party provider company to perform an essential business task. It can used by large enterprises, small and medium enterprises and are often used in financial services, retail & wholesale, information technology, manufacturing, healthcare and other industries.

The emergence of startups as major clients of software and BPO service providers is expected to drive the market. Driven by cost efficiency and the necessity to focus on core operations, startups have started outsourcing non-core operations such as finance and recruitment to specialized agencies and companies. For instance, outsourcing of finance and tech operations helps Leverage Edu, an India-based EdTech startup connecting students with mentors, save approximately 40% of its capital through outsourcing. The increasing number of startups is also expected to positively impact the market. The number of startups in India is expected to increase to 10,500 by 2020, a 4000 increase from the current number, depicting new opportunities for the software and BPO services market in the client expansion and revenue generation.

High employee attrition in the BPO services industry is expected to hinder the growth of the BPO services market in the forecast period. According to the Analytics India Employee Attrition Study, in 2017, the USA accounted for the highest attrition rate of 42% in the BPO services industry, followed by Australia - 29%, Europe - 24% and India - 18% attrition. The impact of high attrition is expected to increase hiring costs for training and development of new employees, failure to attract new clients and decrease in productivity of the BPO services sector. All these factors are expected to reduce BPO providers' profitability and stability in the market, hindering the growth.

Many software services companies are adopting quality standards such as Information Technology Infrastructure Library (ITIL) and International Organization for Standardization (ISO) 9001 to align IT services with business requirements. ITIL describes processes, procedures and tasks that can be applied by an organization to deliver software products and services that meet predefined quality metrics. Similarly, ISO 9001 is a standard for quality products and services that meet desired quality standards and are reliable. For instance, about 1.1 million ISO 9001 certificates have been issued till date to companies, including software services, medical devices, oil and gas, automotive companies and government organizations.

In September 2021, Sitel Group, a US-based customer service company offering BPO services, completed the acquisition of Sykes Enterprises, Inc., for approximately $2.2 billion. Under this deal, Sitel has acquired all outstanding shares of SYKES common stock and aims to reach and diversify product and service offerings to benefit customers. Sykes Enterprises is a business process outsourcing company.

The countries covered in the software and BPO services market report are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela and Vietnam.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The software and BPO services market research report is one of a series of new reports from The Business Research Company that provides software and BPO services market statistics, including software and BPO services industry global market size, regional shares, competitors with a software and BPO services market share, detailed software and BPO services market segments, market trends and opportunities, and any further data you may need to thrive in the software and BPO services industry. This software and BPO services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Table of Contents

1. Executive Summary

2. Report Structure

3. Software And BPO Services Market Characteristics

  • 3.1. Market Definition
  • 3.2. Key Segmentations

4. Software And BPO Services Market Product Analysis

  • 4.1. Leading Products/ Services
  • 4.2. Key Features and Differentiators
  • 4.3. Development Products

5. Software And BPO Services Market Supply Chain

  • 5.1. Supply Chain
  • 5.2. Distribution
  • 5.3. End Customers

6. Software And BPO Services Market Customer Information

  • 6.1. Customer Preferences
  • 6.2. End Use Market Size and Growth

7. Software And BPO Services Market Trends And Strategies

8. Software And BPO Services Market - Macro Economic Scenario

  • 8.1 COVID-19 Impact On Software And BPO Services Market
  • 8.2 Ukraine-Russia War Impact On Software And BPO Services Market
  • 8.3 Impact Of High Inflation On Software And BPO Services Market

9. Software And BPO Services Market Size And Growth

  • 9.1. Market Size
  • 9.2. Historic Market Growth, Value ($ Billion)
    • 9.2.1. Drivers Of The Market
    • 9.2.2. Restraints On The Market
  • 9.3. Forecast Market Growth, Value ($ Billion)
    • 9.3.1. Drivers Of The Market
    • 9.3.2. Restraints On The Market

10. Software And BPO Services Market Regional Analysis

  • 10.1. Global Software And BPO Services Market, 2022, By Region, Value ($ Billion)
  • 10.2. Global Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • 10.3. Global Software And BPO Services Market, Growth And Market Share Comparison, By Region

11. Software And BPO Services Market Segmentation

  • 11.1. Global Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • BPO Services
  • Software Services
  • 11.2. Global Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Large Enterprises
  • Small And Medium Enterprises
  • 11.3. Global Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Financial Services
  • Retail & Wholesale
  • Information Technology
  • Manufacturing
  • Healthcare
  • Other End-User Industries

12. Software And BPO Services Market Segments

  • 12.1. Global BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion) - CRM BPO; HRO BPO; F&A BPO; Other BPO Services
  • 12.2. Global Software Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion) - Application Software; Infrastructure Software; Vertical - Specific Software; Software Outsourcing Services; Other Software Services

13. Software And BPO Services Market Metrics

  • 13.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Global
  • 13.2. Per Capita Average Software And BPO Services Market Expenditure, 2017-2027, Global

14. Asia-Pacific Software And BPO Services Market

  • 14.1. Asia-Pacific Software And BPO Services Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 14.2. Asia-Pacific, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 14.3. Asia-Pacific, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 14.4. Asia-Pacific, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 14.5. Asia-Pacific, Software And BPO Services Market Metrics
    • 14.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Asia-Pacific Countries
    • 14.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Asia-Pacific Countries
    • 14.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Asia-Pacific Countries
  • 14.6. Asia-Pacific Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 14.7. Asia-Pacific Software And BPO Services Market: Country Analysis
    • 14.7.1. China Software And BPO Services Market
      • 14.7.1.1. China Software And BPO Services Market Overview
      • 14.7.1.2. China Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.1.3. China Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.2. Australia Software And BPO Services Market
      • 14.7.2.1. Australia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.2.2. Australia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.3. Hong Kong Software And BPO Services Market
      • 14.7.3.1. Hong Kong Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.4. India Software And BPO Services Market
      • 14.7.4.1. India Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.4.2. India Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.5. Indonesia Software And BPO Services Market
      • 14.7.5.1. Indonesia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.5.2. Indonesia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.6. Japan Software And BPO Services Market
      • 14.7.6.1. Japan Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.6.2. Japan Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.7. Malaysia Software And BPO Services Market
      • 14.7.7.1. Malaysia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.8. New Zealand Software And BPO Services Market
      • 14.7.8.1. New Zealand Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.9. Philippines Software And BPO Services Market
      • 14.7.9.1. Philippines Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.10. Singapore Software And BPO Services Market
      • 14.7.10.1. Singapore Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.11. South Korea Software And BPO Services Market
      • 14.7.11.1. South Korea Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.11.2. South Korea Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.12. Thailand Software And BPO Services Market
      • 14.7.12.1. Thailand Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.13. Vietnam Software And BPO Services Market
      • 14.7.13.1. Vietnam Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.14. Bangladesh Software And BPO Services Market
      • 14.7.14.1. Bangladesh Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

15. Western Europe Software And BPO Services Market

  • 15.1. Western Europe Software And BPO Services Market Overview
  • 15.2. Western Europe, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 15.3. Western Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 15.4. Western Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 15.5. Western Europe, Software And BPO Services Market Metrics
    • 15.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Western Europe Countries
    • 15.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Western Europe Countries
    • 15.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Western Europe Countries
  • 15.6. Western Europe Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 15.7. Western Europe Software And BPO Services Market: Country Analysis
    • 15.7.1. Austria Software And BPO Services Market
      • 15.7.1.1. Austria Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.2. Belgium Software And BPO Services Market
      • 15.7.2.1. Belgium Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.3. Denmark Software And BPO Services Market
      • 15.7.3.1. Denmark Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.4. Finland Software And BPO Services Market
      • 15.7.4.1. Finland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.5. France Software And BPO Services Market
      • 15.7.5.1. France Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.5.2. France Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.6. Germany Software And BPO Services Market
      • 15.7.6.1. Germany Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.6.2. Germany Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.7. Ireland Software And BPO Services Market
      • 15.7.7.1. Ireland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.8. Italy Software And BPO Services Market
      • 15.7.8.1. Italy Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.9. Netherlands Software And BPO Services Market
      • 15.7.9.1. Netherlands Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.10. Norway Software And BPO Services Market
      • 15.7.10.1. Norway Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.11. Portugal Software And BPO Services Market
      • 15.7.11.1. Portugal Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.12. Spain Software And BPO Services Market
      • 15.7.12.1. Spain Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.13. Sweden Software And BPO Services Market
      • 15.7.13.1. Sweden Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.15. Switzerland Software And BPO Services Market
      • 15.7.15.1. Switzerland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.15. UK Software And BPO Services Market
      • 15.7.15.1. UK Software And BPO Services Market2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.15.2. UK Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

16. Eastern Europe Software And BPO Services Market

  • 16.1. Eastern Europe Software And BPO Services Market Overview
  • 16.2. Eastern Europe, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 16.3. Eastern Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 16.4. Eastern Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 16.5. Eastern Europe, Software And BPO Services Market Metrics
    • 16.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Eastern Europe Countries
    • 16.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Eastern Europe Countries
    • 16.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Eastern Europe Countries
  • 16.6. Eastern Europe Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 16.7. Eastern Europe Software And BPO Services Market: Country Analysis
    • 16.7.1. Czech Republic Software And BPO Services Market,
      • 16.7.1.1. Czech Republic Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.2. Poland Software And BPO Services Market
      • 16.7.2.1. Poland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.3. Romania Software And BPO Services Market
      • 16.7.3.1. Romania Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.4. Russia Software And BPO Services Market
      • 16.7.4.1. Russia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 16.7.4.2. Russia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.5. Ukraine Software And BPO Services Market
      • 16.7.5.1. Ukraine Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

17. North America Software And BPO Services Market

  • 17.1. North America Software And BPO Services Market Overview
  • 17.2. North America, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 17.3. North America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 17.4. North America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 17.5. North America, Software And BPO Services Market Metrics
    • 17.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, North America Countries
    • 17.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, North America Countries
    • 17.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, North America Countries
  • 17.6. North America Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 17.7. North America Software And BPO Services Market: Country Analysis
    • 17.7.1. Canada Software And BPO Services Market
      • 17.7.1.1. Canada Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 17.7.2. Mexico Software And BPO Services Market
      • 17.7.2.1. Mexico Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 17.7.3. USA Software And BPO Services Market
      • 17.7.3.1. USA Software And BPO Services Market Overview
      • 17.7.3.2. USA Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 17.7.3.3. USA Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

18. South America Software And BPO Services Market

  • 18.1. South America Software And BPO Services Market Overview
  • 18.2. South America, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 18.3. South America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 18.4. South America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 18.5. South America, Software And BPO Services Market Metrics
    • 18.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, South America Countries
    • 18.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, South America Countries
    • 18.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, South America Countries
  • 18.6. South America Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 18.7. South America Software And BPO Services Market: Country Analysis
    • 18.7.1. Argentina Software And BPO Services Market
      • 18.7.1.1. Argentina Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.2. Brazil Software And BPO Services Market
      • 18.7.1.1. Brazil Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 18.7.2.2. Brazil Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.3. Chile Software And BPO Services Market
      • 18.7.3.1. Chile Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.4. Colombia Software And BPO Services Market
      • 18.7.4.1. Colombia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.5. Peru Software And BPO Services Market
      • 18.7.5.1. Peru Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.6. Venezuela Software And BPO Services Market
      • 18.7.6.1. Venezuela Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

19. Middle East Software And BPO Services Market

  • 19.1. Middle East Software And BPO Services Market Overview
  • 19.2. Middle East, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 19.3. Middle East, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 19.4. Middle East, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 19.5. Middle East, Software And BPO Services Market Metrics
    • 19.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Middle East Countries
    • 19.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Middle East Countries
    • 19.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Middle East Countries
  • 19.6. Middle East Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 19.7. Middle East Software And BPO Services Market: Country Analysis
    • 19.7.1. Saudi Arabia Software And BPO Services Market
      • 19.7.1.1. Saudi Arabia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.2. Israel Software And BPO Services Market
      • 19.7.2.1. Israel Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.3. Turkey Software And BPO Services Market
      • 19.7.3.1. Turkey Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.4. UAE Software And BPO Services Market
      • 19.7.4.1. UAE Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

20. Africa Software And BPO Services Market

  • 20.1. Africa Software And BPO Services Market Overview
  • 20.2. Africa, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 20.3. Africa, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 20.4. Africa, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 20.5. Africa, Software And BPO Services Market Metrics
    • 20.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Africa Countries
    • 20.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Africa Countries
    • 20.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Africa Countries
  • 20.6. Africa Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 20.7. Africa Software And BPO Services Market: Country Analysis
    • 20.7.1. Egypt Software And BPO Services Market
      • 20.7.1.1. Egypt Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 20.7.2. Nigeria Software And BPO Services Market
      • 20.7.2.1. Nigeria Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 20.7.3. South Africa Software And BPO Services Market
      • 20.7.3.1. South Africa Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

21. Software And BPO Services Market Competitive Landscape

  • 21.1. Competitive Market Overview
  • 21.2. Market Shares
  • 21.3. Company Profiles
    • 21.3.1. TCS
      • 21.3.1.1. Company Overview
      • 21.3.1.2. Products And Services
      • 21.3.1.3. Strategy
      • 21.3.1.4. Financial Performance
    • 21.3.2. Nippon Telegraph And Telephone Corp
      • 21.3.2.1. Company Overview
      • 21.3.2.2. Products And Services
      • 21.3.2.3. Strategy
      • 21.3.2.4. Financial Performance
    • 21.3.3. telefonaktiebolaget lm ericsson
      • 21.3.3.1. Company Overview
      • 21.3.3.2. Products And Services
      • 21.3.3.3. Strategy
      • 21.3.3.4. Financial Performance
    • 21.3.4. Cognizant Technology Solutions Corp
      • 21.3.4.1. Company Overview
      • 21.3.4.2. Products And Services
      • 21.3.4.3. Strategy
      • 21.3.4.4. Financial Performance
    • 21.3.5. Dell Technologies Inc.
      • 21.3.5.1. Company Overview
      • 21.3.5.2. Products And Services
      • 21.3.5.3. Strategy
      • 21.3.5.4. Financial Performance

22. Key Mergers And Acquisitions In The Software And BPO Services Market

23. Market Background: IT Services Market

  • 23.1. IT Services Market Characteristics
  • 23.2. IT Services Market Historic and Forecast, 2017-2022, 2022-2027F, 2032F Growth, By Segment, Value ($ Billion), Global
  • 23.3. Global IT Services Market, 2022, By Region, Value ($ Billion)
  • 23.4. Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • 23.5. Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Segmentation By Type, Value ($ Billion)

24. Recommendations

  • 24.1. Global Software And BPO Services Market In 2027- Growth Countries
  • 24.2. Global Software And BPO Services Market In 2027- Growth Segments
  • 24.3. Global Software And BPO Services Market In 2027- Growth Strategies

25. Appendix

  • 25.1. NAICS Definitions Of Industry Covered In This Report
  • 25.2. Abbreviations
  • 25.3. Currencies
  • 25.4. Historic And Forecast Inflation Rates
  • 25.5. Research Inquiries
  • 25.6. The Business Research Company
  • 25.7. Copyright And Disclaimer