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市场调查报告书
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1703326

医疗保健供应链 BPO 市场 - 全球产业规模、份额、趋势、机会和预测（按付款人服务、最终用途、地区和竞争细分，2020-2030 年预测）

Healthcare Supply Chain BPO Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Payer Service, By End-Use, By Region and Competition, 2020-2030F
出版日期: | 出版商: TechSci Research | 英文 184 Pages | 商品交期: 2-3个工作天内

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简介目录

2024 年全球医疗保健供应链 BPO 市场价值为 28.1 亿美元，预计到 2030 年将达到 39.1 亿美元，预测期内复合年增长率为 5.64%。随着医疗保健组织越来越重视营运效率和降低成本，该市场必将经历显着成长。

市场概览
预测期 2026-2030
2024年市场规模 28.1亿美元
2030年市场规模 39.1亿美元
2025-2030 年复合年增长率 5.64%
成长最快的领域 製造管理
最大的市场 北美洲

为了应对现代供应链的复杂性，医疗保健提供者正在转向第三方外包合作伙伴来完成采购、库存管理和分销等职能。这种策略转变使组织能够专注于其核心使命——提供优质的患者护理，同时利用供应链管理方面的专业知识。外包还可以透过获取先进技术和特定领域的能力来支援改善成本控制和流程优化。

在降低成本和改善服务交付的压力日益增大的情况下，对第三方外包解决方案的需求变得越来越重要。技术进步是关键的成长动力，人工智慧、机器学习和资料分析的整合使医疗保健提供者能够优化库存水平、即时追踪资产并更准确地预测需求。透过先进的数位平台实现日常任务的自动化和增强的可视性，进一步提高了供应链的透明度和效率。基于云端的解决方案的日益普及也促进了更灵活和可扩展的供应链营运。

关键市场驱动因素

近岸和离岸外包的扩张

主要市场挑战

资料安全和隐私风险

主要市场趋势

自动化和人工智慧（AI）的日益普及

目录

第 1 章：产品概述

第二章：研究方法

第三章：执行摘要

第四章：顾客之声

第五章：全球医疗保健供应链 BPO 市场展望

  • 市场规模和预测
    • 按价值
  • 市场占有率和预测
    • 按付款人服务（订单管理、库存管理、运输管理、製造管理、永续发展服务）
    • 依最终用途（生物技术和製药公司、医疗器材公司、其他）
    • 按公司分类（2024）
    • 按地区
  • 市场地图

第六章：北美医疗保健供应链 BPO 市场展望

  • 市场规模和预测
  • 市场占有率和预测
  • 北美：国家分析
    • 美国
    • 墨西哥
    • 加拿大

第七章：欧洲医疗供应链BPO市场展望

  • 市场规模和预测
  • 市场占有率和预测
  • 欧洲：国家分析
    • 法国
    • 德国
    • 英国
    • 义大利
    • 西班牙

第八章：亚太医疗保健供应链 BPO 市场展望

  • 市场规模和预测
  • 市场占有率和预测
  • 亚太地区：国家分析
    • 中国
    • 印度
    • 韩国
    • 日本
    • 澳洲

第九章：南美洲医疗保健供应链 BPO 市场展望

  • 市场规模和预测
  • 市场占有率和预测
  • 南美洲：国家分析
    • 巴西
    • 阿根廷
    • 哥伦比亚

第十章：中东和非洲医疗保健供应链 BPO 市场展望

  • 市场规模和预测
  • 市场占有率和预测
  • MEA：国家分析
    • 南非
    • 沙乌地阿拉伯
    • 阿联酋

第 11 章：市场动态

  • 驱动程式
  • 挑战

第 12 章：市场趋势与发展

  • 合併与收购（如有）
  • 产品发布（如有）
  • 最新动态

第 13 章：波特五力分析

  • 产业竞争
  • 新进入者的潜力
  • 供应商的力量
  • 顾客的力量
  • 替代产品的威胁

第 14 章：竞争格局

  • Firstsource
  • GeBBS (Gebbs Healthcare Solutions)
  • Xerox Corporation
  • SAP SE
  • Tecsys Inc.
  • MCKESSON CORPORATION
  • Cognizant
  • Accenture
  • Genpact
  • TATA Consultancy Services Limited

第 15 章：策略建议

第16章调查会社について・免责事项

简介目录
Product Code: 28289

The Global Healthcare Supply Chain BPO Market was valued at USD 2.81 billio in 2024 and is projected to reach USD 3.91 billion by 2030, growing at a CAGR of 5.64% during the forecast period. This market is set to experience significant growth as healthcare organizations increasingly prioritize operational efficiency and cost reduction.

Market Overview
Forecast Period2026-2030
Market Size 2024USD 2.81 Billion
Market Size 2030USD 3.91 Billion
CAGR 2025-20305.64%
Fastest Growing SegmentManufacturing Management
Largest MarketNorth America

To navigate the complexity of modern supply chains, healthcare providers are turning to third-party outsourcing partners for functions such as procurement, inventory management, and distribution. This strategic shift allows organizations to concentrate on their core mission-delivering quality patient care-while leveraging specialized expertise in supply chain management. Outsourcing also supports improved cost control and process optimization through access to advanced technologies and domain-specific capabilities.

Amid mounting pressure to reduce costs and improve service delivery, the demand for third-party outsourcing solutions is becoming more critical. Technological advancements are key growth drivers, with the integration of AI, machine learning, and data analytics enabling healthcare providers to optimize inventory levels, track assets in real time, and more accurately forecast demand. Automation of routine tasks and enhanced visibility through advanced digital platforms further improve supply chain transparency and efficiency. The growing adoption of cloud-based solutions is also fostering more agile and scalable supply chain operations.

Key Market Drivers

Expansion of Nearshore and Offshore Outsourcing

The growth of nearshore and offshore outsourcing is a major driver of the Healthcare Supply Chain BPO Market. In a bid to improve efficiency and reduce operational costs, healthcare organizations are outsourcing supply chain functions to regions offering cost advantages and skilled labor.

Nearshore outsourcing-particularly attractive to North American and European companies-offers benefits such as time zone compatibility, cultural alignment, and streamlined communication. Meanwhile, offshore outsourcing provides access to highly qualified professionals in countries such as India, the Philippines, and Eastern Europe, allowing organizations to tap into global expertise without incurring the costs of maintaining large internal teams.

As regulatory complexity, rising demand for medical products, and competitive pressures increase, healthcare companies are adopting outsourcing strategies to enhance supply chain agility and compliance. This trend is especially prominent in the pharmaceutical and biotechnology sectors, where precision and timeliness are essential. By outsourcing procurement, logistics, and inventory management, healthcare organizations can improve speed, cost-efficiency, and operational compliance while focusing on strategic priorities.

Key Market Challenges

Data Security and Privacy Risks

Data security and privacy concerns remain a significant challenge for the Healthcare Supply Chain BPO Market. The sector handles substantial volumes of sensitive patient and organizational data, making it a prime target for cyberattacks and data breaches.

As reliance on third-party BPO providers grows, so does the risk of unauthorized access to confidential information. The interconnected nature of healthcare supply chains-involving suppliers, distributors, and care providers-further compounds these risks. Regulations such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S. and the General Data Protection Regulation (GDPR) in Europe impose strict compliance requirements, and violations can lead to severe financial and reputational consequences.

Ensuring data protection and regulatory compliance is therefore essential for BPO service providers handling health-related data. Any lapse in cybersecurity practices can result in significant legal liabilities and erode client trust.

Key Market Trends

Growing Adoption of Automation and Artificial Intelligence (AI)

The adoption of automation and AI is rapidly transforming healthcare supply chain operations. In the U.S., AI integration is accelerating, with a 2023 report by the Department of Health and Human Services revealing that 35% of healthcare organizations had implemented AI-driven supply chain solutions-expected to increase to 50% by 2025.

These technologies enhance efficiency across critical areas such as procurement, order fulfillment, logistics, and inventory control. AI-powered tools, including predictive analytics and machine learning, support accurate demand forecasting, mitigate supply disruptions, and optimize stock levels.

The same report highlighted measurable impacts: organizations using AI for demand forecasting saw a 20% reduction in stockouts and a 15% decrease in surplus inventory. These improvements not only drive cost savings but also ensure the timely availability of medical supplies-leading to better patient outcomes and enhanced service reliability.

Key Market Players

  • Firstsource
  • GeBBS (Gebbs Healthcare Solutions)
  • Xerox Corporation
  • SAP SE
  • Tecsys Inc.
  • MCKESSON CORPORATION
  • Cognizant
  • Accenture
  • Genpact
  • TATA Consultancy Services Limited

Report Scope:

In this report, the Global Healthcare Supply Chain BPO Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Healthcare Supply Chain BPO Market, By Payer Service:

  • Order Management
  • Inventory Management
  • Transport Management
  • Manufacturing Management
  • Sustainability Services

Healthcare Supply Chain BPO Market, By End-Use:

  • Biotechnology and Pharmaceutical Companies
  • Medical Device Companies
  • Others

Healthcare Supply Chain BPO Market, By Region:

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia-Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Healthcare Supply Chain BPO Market.

Available Customizations:

Global Healthcare Supply Chain BPO Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, and Trends

4. Voice of Customer

5. Global Healthcare Supply Chain BPO Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Payer Service (Order Management, Inventory Management, Transport Management, Manufacturing Management, Sustainability Services)
    • 5.2.2. By End-Use (Biotechnology and Pharmaceutical Companies, Medical Device Companies, Others)
    • 5.2.3. By Company (2024)
    • 5.2.4. By Region
  • 5.3. Market Map

6. North America Healthcare Supply Chain BPO Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Payer Service
    • 6.2.2. By End-Use
    • 6.2.3. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Healthcare Supply Chain BPO Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Payer Service
        • 6.3.1.2.2. By End-Use
    • 6.3.2. Mexico Healthcare Supply Chain BPO Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Payer Service
        • 6.3.2.2.2. By End-Use
    • 6.3.3. Canada Healthcare Supply Chain BPO Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Payer Service
        • 6.3.3.2.2. By End-Use

7. Europe Healthcare Supply Chain BPO Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Payer Service
    • 7.2.2. By End-Use
    • 7.2.3. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. France Healthcare Supply Chain BPO Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Payer Service
        • 7.3.1.2.2. By End-Use
    • 7.3.2. Germany Healthcare Supply Chain BPO Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Payer Service
        • 7.3.2.2.2. By End-Use
    • 7.3.3. United Kingdom Healthcare Supply Chain BPO Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Payer Service
        • 7.3.3.2.2. By End-Use
    • 7.3.4. Italy Healthcare Supply Chain BPO Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Payer Service
        • 7.3.4.2.2. By End-Use
    • 7.3.5. Spain Healthcare Supply Chain BPO Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Payer Service
        • 7.3.5.2.2. By End-Use

8. Asia-Pacific Healthcare Supply Chain BPO Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Payer Service
    • 8.2.2. By End-Use
    • 8.2.3. By Country
  • 8.3. Asia-Pacific: Country Analysis
    • 8.3.1. China Healthcare Supply Chain BPO Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Payer Service
        • 8.3.1.2.2. By End-Use
    • 8.3.2. India Healthcare Supply Chain BPO Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Payer Service
        • 8.3.2.2.2. By End-Use
    • 8.3.3. South Korea Healthcare Supply Chain BPO Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Payer Service
        • 8.3.3.2.2. By End-Use
    • 8.3.4. Japan Healthcare Supply Chain BPO Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Payer Service
        • 8.3.4.2.2. By End-Use
    • 8.3.5. Australia Healthcare Supply Chain BPO Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Payer Service
        • 8.3.5.2.2. By End-Use

9. South America Healthcare Supply Chain BPO Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Payer Service
    • 9.2.2. By End-Use
    • 9.2.3. By Country
  • 9.3. South America: Country Analysis
    • 9.3.1. Brazil Healthcare Supply Chain BPO Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Payer Service
        • 9.3.1.2.2. By End-Use
    • 9.3.2. Argentina Healthcare Supply Chain BPO Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Payer Service
        • 9.3.2.2.2. By End-Use
    • 9.3.3. Colombia Healthcare Supply Chain BPO Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Payer Service
        • 9.3.3.2.2. By End-Use

10. Middle East and Africa Healthcare Supply Chain BPO Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Payer Service
    • 10.2.2. By End-Use
    • 10.2.3. By Country
  • 10.3. MEA: Country Analysis
    • 10.3.1. South Africa Healthcare Supply Chain BPO Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Payer Service
        • 10.3.1.2.2. By End-Use
    • 10.3.2. Saudi Arabia Healthcare Supply Chain BPO Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Payer Service
        • 10.3.2.2.2. By End-Use
    • 10.3.3. UAE Healthcare Supply Chain BPO Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Payer Service
        • 10.3.3.2.2. By End-Use

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Porters Five Forces Analysis

  • 13.1. Competition in the Industry
  • 13.2. Potential of New Entrants
  • 13.3. Power of Suppliers
  • 13.4. Power of Customers
  • 13.5. Threat of Substitute Products

14. Competitive Landscape

  • 14.1. Firstsource
    • 14.1.1. Business Overview
    • 14.1.2. Company Snapshot
    • 14.1.3. Products & Services
    • 14.1.4. Financials (As Reported)
    • 14.1.5. Recent Developments
    • 14.1.6. Key Personnel Details
    • 14.1.7. SWOT Analysis
  • 14.2. GeBBS (Gebbs Healthcare Solutions)
  • 14.3. Xerox Corporation
  • 14.4. SAP SE
  • 14.5. Tecsys Inc.
  • 14.6. MCKESSON CORPORATION
  • 14.7. Cognizant
  • 14.8. Accenture
  • 14.9. Genpact
  • 14.10. TATA Consultancy Services Limited

15. Strategic Recommendations

16. About Us & Disclaimer