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市场调查报告书
商品编码
1500011

2024 年业务流程外包 (BPO) 业务分析全球市场报告

Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024
出版日期: | 出版商: The Business Research Company | 英文 175 Pages | 商品交期: 2-10个工作天内

价格
简介目录

业务流程外包 (BPO) 业务分析市场规模预计将在未来几年内快速成长。 2028年将以17.7%的年复合成长率（CAGR）成长至462.5亿美元。预测期内的成长可归因于对资料主导洞察的需求不断增加、资料管理复杂性不断增加、对成本优化的重视、对客户体验的重视以及人工智慧和机器学习的进步。预测期内的主要趋势包括高级分析的采用增加、对预测性和规范性分析服务的需求不断增长、BPO 供应商产品的扩展、人工智慧和机器学习技术的利用以及云端基础的分析，其中包括向平台的转变。

云端基础的采用的不断增加预计将在未来几年推动业务流程外包 (BPO) 业务分析市场的成长。云端基础的部署使用云端中託管的远端伺服器透过 Internet 提供软体应用程式和服务。云端基础的部署的成长是由扩充性、灵活性和向远端工作的转变等因素推动的。云端基础的部署透过提供用于託管和远端存取分析工具和资料的必要基础设施来支援 BPO 业务分析，从而使公司能够有效地利用高级分析功能。例如，根据欧盟统计局2023年12月的资料，约45.2%的欧盟（EU）企业将在2023年选择云端运算服务，较2021年增加4.2%。因此，云端基础的部署正在推动业务流程外包 (BPO) 业务分析市场的扩张。

业务流程外包 (BPO) 业务分析市场的主要企业正在专注于开发基于人工智慧的 BPO 咨询服务，以获得竞争优势。基于人工智慧的BPO咨询服务是指利用人工智慧（AI）、机器学习（ML）、资料分析、自动化等先进技术来优化和增强BPO业务的咨询服务。例如，美国业务流程外包公司 Acquire BPO 于 2024 年 2 月推出了新部门 Acquire AI。 Acquire AI 提供尖端的人工智慧咨询服务，旨在帮助企业应对人工智慧革命的复杂性。该公司的宗旨是帮助企业识别、确定优先事项并部署客製化的人工智慧解决方案，以实现行业转型、提高业务效率、推动显着成长并提高客户满意度。

目录

第一章执行摘要

第二章 市场特点

第三章 市场趋势与策略

第四章宏观经济情景

  • 高通膨对市场的影响
  • 乌克兰与俄罗斯战争对市场的影响
  • COVID-19 对市场的影响

第五章世界市场规模与成长

  • 全球业务流程外包 (BPO) 业务分析市场：驱动因素与限制
    • 市场驱动因素
    • 市场限制因素
  • 全球业务流程外包 (BPO) 业务分析市场表现：规模与成长，2018-2023 年
  • 全球业务流程外包 (BPO) 业务分析市场预测：规模与成长，2023-2028 年，2033F

第六章 市场细分

  • 全球业务流程外包 (BPO) 业务分析市场：按组件分類的绩效和预测，2018-2023、2023-2028F、2033F
  • 软体
  • 服务
  • 全球业务流程外包 (BPO) 业务分析市场：按部署分類的绩效和预测，2018-2023、2023-2028F、2033F
  • 云端基础
  • 本地
  • 全球业务流程外包 (BPO) 业务分析市场：按组织规模分類的绩效和预测，2018-2023、2023-2028F、2033F
  • 中小企业
  • 大公司
  • 全球业务流程外包 (BPO) 业务分析市场：按应用、实际和预测，2018-2023、2023-2028F、2033F
  • 人力资源
  • 知识流程外包
  • 采购与供应链
  • 客户服务
  • 其他用途
  • 全球业务流程外包 (BPO) 业务分析市场：按行业分類的实际情况和预测，2018-2023、2023-2028F、2033F
  • 银行、金融服务和保险 (BFSI)
  • 资讯科技 (IT) 和通讯
  • 卫生保健
  • 製造业
  • 零售
  • 运输和物流
  • 其他行业

第 7 章 区域/国家分析

  • 全球业务流程外包 (BPO) 业务分析市场：按地区、实际和预测，2018-2023、2023-2028F、2033F
  • 全球业务流程外包 (BPO) 业务分析市场：按国家、实际和预测，2018-2023、2023-2028F、2033F

第八章亚太市场

第九章 中国市场

第十章 印度市场

第十一章 日本市场

第十二章 澳洲市场

第十三章 印尼市场

第14章 韩国市场

第十五章 西欧市场

第十六章英国市场

第十七章 德国市场

第十八章 法国市场

第十九章 义大利市场

第20章 西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第25章加拿大市场

第26章 南美洲市场

第27章 巴西市场

第28章 中东市场

第29章 非洲市场

第三十章 竞争格局及公司概况

  • 业务流程外包 (BPO) 业务分析市场：竞争格局
  • 业务流程外包 (BPO) 业务分析市场：公司简介
    • Accenture plc
    • Tata Consultancy Services Limited
    • Capgemini SE
    • NTT DATA Corporation
    • Cognizant Technology Solutions Corporation

第31章 其他大型创新企业

  • Infosys BPM Limited
  • Automatic Data Processing Inc.
  • DXC Technology Company
  • HCL Technologies Limited
  • Wipro Limited
  • CGI Inc.
  • Teleperformance SE
  • Sitel Group
  • Tech Mahindra Limited
  • Serco Group plc
  • Genpact Limited
  • Conduent Incorporated
  • TTEC Holdings Inc.
  • Alorica Inc.
  • Sykes Enterprises Incorporated

第32章竞争基准化分析

第 33 章. 竞争对手仪表板

第三十四章 重大併购

第35章前瞻性与潜力分析

第36章附录

简介目录
Product Code: r17890

Business Process Outsourcing (BPO) business analytics involves the application of data analysis techniques and tools within outsourced business processes. This encompasses gathering, analyzing, and interpreting data related to various BPO operations such as customer service, finance, human resources, and supply chain management. The goal is to derive actionable insights for informed decision-making, allowing BPO providers and their clients to understand operations better, make data-driven decisions, and achieve strategic objectives effectively.

The primary components of BPO business analytics are software and services. Software in this context refers to computer programs and applications designed to analyze large datasets, providing insights and facilitating decision-making processes for businesses. These software solutions can be deployed via cloud-based or on-premises setups and cater to organizations of various sizes, including small and medium enterprises (SMEs) and large enterprises. They find applications across domains such as human resources, knowledge process outsourcing, procurement, supply chain, customer services, among others, serving verticals such as banking, financial services, insurance (BFSI), information technology (IT), telecommunications, healthcare, manufacturing, retail, transportation, logistics, and other sectors.

The business process outsourcing (BPO) business analytics market research report is one of a series of new reports from The Business Research Company that provides business process outsourcing (BPO) business analytics market statistics, including business process outsourcing (BPO) business analytics industry global market size, regional shares, competitors with a business process outsourcing (BPO) business analytics market share, detailed business process outsourcing (BPO) business analytics market segments, market trends and opportunities, and any further data you may need to thrive in the business process outsourcing (BPO) business analytics industry. This business process outsourcing (BPO) business analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry

The business process outsourcing (BPO) business analytics market size has grown rapidly in recent years. It will grow from $20.55 billion in 2023 to $24.13 billion in 2024 at a compound annual growth rate (CAGR) of 17.4%. The growth in the historic period can be attributed to increased data generation, cost efficiency, globalization, advances in technology, and demand for insights.

The business process outsourcing (BPO) business analytics market size is expected to see rapid growth in the next few years. It will grow to $46.25 billion in 2028 at a compound annual growth rate (CAGR) of 17.7%. The growth in the forecast period can be attributed to growing demand for data-driven insights, complexity of data management, focus on cost optimization, emphasis on customer experience, and advancements in AI and machine learning. Major trends in the forecast period include increasing adoption of advanced analytics, rising demand for predictive and prescriptive analytics services, expansion of BPO providers' offerings, leveraging artificial intelligence and machine learning technologies and shift towards cloud-based analytics platforms.

The increasing adoption of cloud-based deployments is expected to drive the growth of the business process outsourcing (BPO) business analytics market in the coming years. Cloud-based deployment involves delivering software applications or services over the internet using distant servers hosted in the cloud. The growth of cloud-based implementations is fueled by factors such as scalability, flexibility, and the transition towards remote work. Cloud-based deployment supports BPO business analytics by providing the necessary infrastructure for hosting and remotely accessing analytical tools and data, enabling businesses to leverage advanced analytics capabilities effectively. For example, based on data from Eurostat in December 2023, approximately 45.2% of European Union (EU) enterprises opted for cloud computing services in 2023, marking a 4.2% increase from 2021. Consequently, the growth of cloud-based deployments is a driving force behind the expansion of the business process outsourcing (BPO) business analytics market.

Prominent companies in the business process outsourcing (BPO) business analytics market are concentrating on developing AI-based BPO consulting services to gain a competitive advantage. AI-based BPO consulting services refer to consultancy offerings that utilize advanced technologies such as artificial intelligence (AI), machine learning (ML), data analytics, and automation to optimize and enhance BPO operations. For instance, Acquire BPO, a US-based business process outsourcing company, launched its new division, Acquire AI, in February 2024. Acquire AI provides cutting-edge AI consulting services aimed at assisting businesses in navigating the complexities of the artificial intelligence revolution. Their objective is to help businesses identify, prioritize, and implement customized AI solutions to transform industries, improve operational efficiency, drive significant growth, and elevate customer satisfaction.

In March 2024, MCI, a US-based outsourcing and offshoring consulting company, acquired Market Force Information LLC for an undisclosed sum. Through this acquisition, MCI aims to enhance its business improvement capabilities by leveraging market research, data collection, and tech-enabled services. Market Force Information LLC is a US-based company offering a comprehensive suite of services, including CX analytics, case management software, customer care call centers, and omnichannel BPO solutions.

Major companies operating in the business process outsourcing (BPO) business analytics market are Accenture plc, Tata Consultancy Services Limited, Capgemini SE, NTT DATA Corporation, Cognizant Technology Solutions Corporation, Infosys BPM Limited, Automatic Data Processing Inc., DXC Technology Company, HCL Technologies Limited, Wipro Limited, CGI Inc., Teleperformance SE, Sitel Group, Tech Mahindra Limited, Serco Group plc, Genpact Limited, Conduent Incorporated, TTEC Holdings Inc., Alorica Inc., Sykes Enterprises Incorporated, Mphasis Limited, Atos SE, TaskUs Inc., Firstsource Solutions Limited, Hinduja Global Solutions Limited

North America was the largest region in the business process outsourcing (BPO) business analytics market in 2023. The regions covered in the business process outsourcing (BPO) business analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the business process outsourcing (BPO) business analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The business process outsourcing (BPO) business analytics market includes revenues earned by entities by providing predictive analytics, descriptive analytics, prescriptive analytics, and data visualization. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on business process outsourcing (BPO) business analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for business process outsourcing (BPO) business analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The business process outsourcing (BPO) business analytics market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Component: Software; Services
  • 2) By Deployment: Cloud-Based; On-Premises
  • 3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises
  • 4) By Application: Human Resources; Knowledge Process Outsourcing; Procurement & Supply Chain; Customer Services; Other Applications
  • 5) By Vertical: Banking, Financial Services And Insurance (BFSI); Information Technology (IT) And Telecommunication; Healthcare; Manufacturing; Retail; Transportation And Logistics; Other Verticals
  • Companies Mentioned: Accenture plc; Tata Consultancy Services Limited; Capgemini SE; NTT DATA Corporation; Cognizant Technology Solutions Corporation
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Business Process Outsourcing (BPO) Business Analytics Market Characteristics

3. Business Process Outsourcing (BPO) Business Analytics Market Trends And Strategies

4. Business Process Outsourcing (BPO) Business Analytics Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Business Process Outsourcing (BPO) Business Analytics Market Size and Growth

  • 5.1. Global Business Process Outsourcing (BPO) Business Analytics Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Business Process Outsourcing (BPO) Business Analytics Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Business Process Outsourcing (BPO) Business Analytics Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Business Process Outsourcing (BPO) Business Analytics Market Segmentation

  • 6.1. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Software
  • Services
  • 6.2. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Cloud-Based
  • On-Premises
  • 6.3. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Small And Medium Enterprises (SMEs)
  • Large Enterprises
  • 6.4. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Human Resources
  • Knowledge Process Outsourcing
  • Procurement & Supply Chain
  • Customer Services
  • Other Applications
  • 6.5. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Banking, Financial Services And Insurance (BFSI)
  • Information Technology (IT) And Telecommunication
  • Healthcare
  • Manufacturing
  • Retail
  • Transportation And Logistics
  • Other Verticals

7. Business Process Outsourcing (BPO) Business Analytics Market Regional And Country Analysis

  • 7.1. Global Business Process Outsourcing (BPO) Business Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Business Process Outsourcing (BPO) Business Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market

  • 8.1. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.4. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Business Process Outsourcing (BPO) Business Analytics Market

  • 9.1. China Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 9.2. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.4. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Business Process Outsourcing (BPO) Business Analytics Market

  • 10.1. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Business Process Outsourcing (BPO) Business Analytics Market

  • 11.1. Japan Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 11.2. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.4. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Business Process Outsourcing (BPO) Business Analytics Market

  • 12.1. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Business Process Outsourcing (BPO) Business Analytics Market

  • 13.1. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Business Process Outsourcing (BPO) Business Analytics Market

  • 14.1. South Korea Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 14.2. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.4. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Business Process Outsourcing (BPO) Business Analytics Market

  • 15.1. Western Europe Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 15.2. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.4. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Business Process Outsourcing (BPO) Business Analytics Market

  • 16.1. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Business Process Outsourcing (BPO) Business Analytics Market

  • 17.1. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Business Process Outsourcing (BPO) Business Analytics Market

  • 18.1. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.2. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.3. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Business Process Outsourcing (BPO) Business Analytics Market

  • 19.1. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.2. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.3. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Business Process Outsourcing (BPO) Business Analytics Market

  • 20.1. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.2. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.3. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market

  • 21.1. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 21.2. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.4. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Business Process Outsourcing (BPO) Business Analytics Market

  • 22.1. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Business Process Outsourcing (BPO) Business Analytics Market

  • 23.1. North America Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 23.2. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.4. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Business Process Outsourcing (BPO) Business Analytics Market

  • 24.1. USA Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 24.2. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.4. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Business Process Outsourcing (BPO) Business Analytics Market

  • 25.1. Canada Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 25.2. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.4. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Business Process Outsourcing (BPO) Business Analytics Market

  • 26.1. South America Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 26.2. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.4. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Business Process Outsourcing (BPO) Business Analytics Market

  • 27.1. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Business Process Outsourcing (BPO) Business Analytics Market

  • 28.1. Middle East Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 28.2. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.4. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Business Process Outsourcing (BPO) Business Analytics Market

  • 29.1. Africa Business Process Outsourcing (BPO) Business Analytics Market Overview
  • 29.2. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.4. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Business Process Outsourcing (BPO) Business Analytics Market Competitive Landscape And Company Profiles

  • 30.1. Business Process Outsourcing (BPO) Business Analytics Market Competitive Landscape
  • 30.2. Business Process Outsourcing (BPO) Business Analytics Market Company Profiles
    • 30.2.1. Accenture plc
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1.4. Financial Performance
    • 30.2.2. Tata Consultancy Services Limited
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2.4. Financial Performance
    • 30.2.3. Capgemini SE
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3.4. Financial Performance
    • 30.2.4. NTT DATA Corporation
      • 30.2.4.1. Overview
      • 30.2.4.2. Products and Services
      • 30.2.4.3. Strategy
      • 30.2.4.4. Financial Performance
    • 30.2.5. Cognizant Technology Solutions Corporation
      • 30.2.5.1. Overview
      • 30.2.5.2. Products and Services
      • 30.2.5.3. Strategy
      • 30.2.5.4. Financial Performance

31. Business Process Outsourcing (BPO) Business Analytics Market Other Major And Innovative Companies

  • 31.1. Infosys BPM Limited
  • 31.2. Automatic Data Processing Inc.
  • 31.3. DXC Technology Company
  • 31.4. HCL Technologies Limited
  • 31.5. Wipro Limited
  • 31.6. CGI Inc.
  • 31.7. Teleperformance SE
  • 31.8. Sitel Group
  • 31.9. Tech Mahindra Limited
  • 31.10. Serco Group plc
  • 31.11. Genpact Limited
  • 31.12. Conduent Incorporated
  • 31.13. TTEC Holdings Inc.
  • 31.14. Alorica Inc.
  • 31.15. Sykes Enterprises Incorporated

32. Global Business Process Outsourcing (BPO) Business Analytics Market Competitive Benchmarking

33. Global Business Process Outsourcing (BPO) Business Analytics Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Business Process Outsourcing (BPO) Business Analytics Market

35. Business Process Outsourcing (BPO) Business Analytics Market Future Outlook and Potential Analysis

  • 35.1 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Countries Offering Most New Opportunities
  • 35.2 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Segments Offering Most New Opportunities
  • 35.3 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer