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市场调查报告书
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1648597

2025 年云端基础的ITSM 全球市场报告

Cloud-Based ITSM Global Market Report 2025

出版日期: | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10个工作天内

价格
简介目录

近年来,云端基础的ITSM 市场发展迅速。将从 2024 年的 89.8 亿美元扩大到 2025 年的 100.7 亿美元,复合年增长率为 12.2%。迄今为止的成长可归因于对用户体验、数位转型倡议、成本效率和营运支出模型、远距工作环境和多重云端策略的更多关注。

物联网 (IoT) 设备的兴起预计将在未来几年推动云端基础的ITSM 市场的扩张。物联网设备是可以无线连接到网路并传输资料的非标准运算设备。这些设备会产生大量资料,需要高效率的管理解决方案。云端基础的ITSM 提供了有效管理这些资料所需的扩充性和自动化,使企业能够远端监控和优化物联网设备的效能。这可以提高效率、最大限度地减少停机时间并提高整体营运效率。例如,美国CompTIA Community 2023年7月的报告预测,物联网市场规模将成长到4,860亿美元,到2030年,连网的物联网设备数量预计将达到159亿台。因此,物联网设备数量的增加正在促进云端基础的ITSM 市场的成长。

技术创新是云端基础的ITSM市场日益流行的主要趋势。云端基础的ITSM 市场的主要企业正专注于提供技术先进的解决方案和平台,以加强其市场地位。这些公司正在将下一代云端基础的ITSM 技术融入他们的服务和平台中,包括虚拟、网格运算、服务导向的架构、人工智慧、挖掘、云端运算和自动化云端协作。例如,加拿大云端解决方案供应商和技术公司 Sherweb 于 2023 年 10 月宣布推出一体化 IT 服务管理 (ITSM) 解决方案 C2 MSP。此可自订的解决方案旨在协助简化和自动化云端业务,简化託管 IT 服务的交付,并增强我们合作伙伴的最终客户体验。 C2 MSP 为所有客户请求提供客製化的、完全整合的票务解决方案和集中的自助服务门户,旨在消除手动管理、协助自动化合作伙伴业务工作流程并提高整体业务效率。

云端基础的ITSM 市场的主要企业正在透过策略伙伴关係关係发展和扩展其业务。策略伙伴关係关係是企业利用彼此的优势和资源来实现互利共赢的过程。例如,2022年5月,美国科技公司国际商业机器公司(IBM)宣布,计划与美国云端处理和网路服务供应商亚马逊网路服务公司(AWS)签署策略合作协议(SCA),在AWS 上以软体即服务(SaaS)的形式提供其广泛的软体目录。这将使客户能够快速轻鬆地存取 IBM 软体,这些软体涵盖自动化、资料、人工智慧、安全性和永续性功能,这些功能基于 AWS 上的 Red Hat OpenShift 服务 (ROSA) 建置并在 AWS 上以云端原生方式运作。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场 - 宏观经济情景,包括利率、通膨、地缘政治、新冠疫情和復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球云端基础的ITSM PESTEL 分析(政治、社会、技术、环境、法律因素、驱动因素、限制因素)
  • 最终用途产业分析
  • 全球云端基础的ITSM 市场成长率分析
  • 全球云端基础的ITSM 市场表现:规模与成长,2019 年至 2024 年
  • 全球云端基础的ITSM 市场预测:规模与成长,2024-2029 年,2034 年预测
  • 全球云端基础的ITSM 总可寻址市场 (TAM)

第六章 市场细分

  • 全球云端基础的ITSM 市场(按组件、效能和预测),2019-2024 年、2024-2029 年、2034 年
  • 解决方案
  • 服务
  • 全球云端基础的ITSM 市场规模、效能及预测,2019-2024 年、2024-2029 年、2034 年
  • 中小企业
  • 大型企业
  • 全球云端基础的ITSM 市场(按最终用户、绩效和预测),2019-2024 年、2024-2029 年、2034 年
  • 通讯和 IT
  • BFSI
  • 製造业
  • 零售
  • 卫生保健
  • 教育
  • 全球云端基础的ITSM 市场:解决方案细分、类型、效能和预测,2019-2024 年、2024-2029 年、2034 年
  • 事件管理软体
  • 变更管理工具
  • 问题管理解决方案
  • 服务请求管理
  • 知识管理系统
  • 全球云端基础的ITSM 市场:按服务类型、效能和预测细分,2019-2024 年、2024-2029 年、2034 年
  • 实施服务
  • 培训和支援服务
  • 咨询服务
  • 维护和升级

第七章 区域和国家分析

  • 全球云端基础的ITSM 市场:按地区、业绩和预测,2019-2024 年、2024-2029 年、2034 年
  • 全球云端基础的ITSM 市场:按国家/地区、绩效和预测,2019-2024 年、2024-2029 年、2034 年

第八章 亚太市场

第九章:中国市场

第十章 印度市场

第十一章 日本市场

第十二章 澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第 17 章 德国市场

第 18 章 法国市场

第 19 章:义大利市场

第 20 章:西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第 25 章:加拿大市场

第26章 南美洲市场

第 27 章:巴西市场

第28章 中东市场

第 29 章:非洲市场

第 30 章竞争格局与公司概况

  • 云端基础的ITSM 市场:竞争格局
  • 云端基础的ITSM 市场:公司简介
    • ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
    • International Business Machines Corporation(IBM)Overview, Products and Services, Strategy and Financial Analysis
    • BMC Software Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章 其他大型创新企业

  • Ivanti Inc.
  • Hornbill Systems Limited
  • Microsoft Corporation
  • EasyVista Inc.
  • Micro Focus International plc
  • Atlassian Corporation Plc
  • Alemba Limited
  • SysAid Technologies Ltd.
  • Freshworks Inc.
  • SolarWinds Corporation
  • Zendesk Inc.
  • Agiloft Inc.
  • TOPdesk International BV
  • HappyFox Inc.
  • Zoho Corporation Pvt. Ltd.

第 32 章 全球竞争基准化分析与仪錶板

第33章 重大併购

第 34 章 近期市场趋势

第 35 章 高市场潜力国家、细分市场与策略

  • 2029 年云端基础的ITSM 市场 - 提供最多新机会的国家
  • 2029 年云端基础的ITSM 市场 - 提供最新兴机会的细分市场
  • 云端基础的ITSM 市场 2029-成长策略
    • 基于市场趋势的策略
    • 竞争对手的策略

第 36 章 附录

简介目录
Product Code: r21247

The cloud-based ITSM refer to a cloud hosting system that provides access to a remote working environment. This cloud hosting allows quick and easy visualization of process workflows and gives firms more freedom and visibility on the web. The purpose of the ITSM platform is to ensure that the IT department lowers its operational cost and increases profit and work flexibility in their businesses.

The main components of the cloud based ITSM market are solutions and services. The services segment focuses on the entire ITSM process such as networks, the internet, servers, software, services, applications and network, and endpoint hardware. These solutions and services are provided to SMEs and large enterprises in industries ranging from IT and telecommunication, BFSI, healthcare, manufacturing, retail, and education.

The cloud-based ITSM market research report is one of a series of new reports from The Business Research Company that provides cloud-based ITSM market statistics, including cloud-based ITSM industry global market size, regional shares, competitors with a cloud-based ITSM market share, detailed cloud-based ITSM market segments, market trends and opportunities, and any further data you may need to thrive in the cloud-based ITSM industry. This cloud-based ITSM market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The cloud-based itsm market size has grown rapidly in recent years. It will grow from $8.98 billion in 2024 to $10.07 billion in 2025 at a compound annual growth rate (CAGR) of 12.2%. The growth in the historic period can be attributed to increased focus on user experience, digital transformation initiatives, cost efficiency and opex models, remote work environments, multi-cloud strategies.

The cloud-based itsm market size is expected to see rapid growth in the next few years. It will grow to $18.89 billion in 2029 at a compound annual growth rate (CAGR) of 17.0%. The growth in the forecast period can be attributed to evolving industry-specific requirements, focus on customer satisfaction and experience, global regulatory and governance considerations, continuous improvement and analytics focus, alignment with devops practices. Major trends in the forecast period include digital transformation initiatives, remote work and hybrid work models, automation and ai integration, scalability and flexibility, cost efficiency and opex models.

The growing adoption of cloud-based applications is expected to drive the expansion of the cloud-based ITSM market in the forecast period. Cloud adoption refers to a business strategy aimed at enhancing the scalability of internet-based database capabilities while reducing costs and risks. Organizations leverage cloud computing, which involves using remote computers hosted on the Internet, to store, manage, and process critical data. For example, in April 2023, a report by Flexera revealed that 93% of organizations are utilizing cloud services, with 87% implementing multi-cloud strategies. This increase is primarily due to the need for greater flexibility and agility in meeting market demands. As a result, the adoption of cloud-based applications will fuel the growth of the cloud-based ITSM market.

The growing number of Internet of Things (IoT) devices is expected to drive the expansion of the cloud-based ITSM market in the future. IoT devices refer to nonstandard computing devices that can connect to a network wirelessly and transmit data. These devices generate significant amounts of data, requiring efficient management solutions. Cloud-based ITSM offers the scalability and automation necessary to manage this data effectively, enabling organizations to remotely monitor and optimize IoT device performance. This improves efficiency, minimizes downtime, and enhances overall operational effectiveness. For example, in July 2023, according to a report by CompTIA Community, a US-based association, the IoT market is expected to grow to $486 billion in 2023, with the number of connected IoT devices projected to reach 15.9 billion by 2030. As a result, the rising number of IoT devices is contributing to the growth of the cloud-based ITSM market.

Technological innovation is a key trend gaining popularity in the cloud-based ITSM market. Major companies operating in the cloud based ITSM market are focused on providing technologically advanced solutions and platforms to strengthen their market position. These companies are implementing next-generation cloud-based ITSM technologies into their services and platform, such as virtualization, grid computing, service-oriented architecture, artificial intelligence, mining, cloud computing, automated cloud orchestration, and others. For instance, In October 2023, Sherweb, a Canadian-based cloud solutions provider and technology company, launched an all-in-one IT service management (ITSM) solution, C2 MSP. This customizable solution is designed to help streamline and automate cloud business operations, simplifying the delivery of managed IT services and improving partners' end-client experience. C2 MSP offers a tailored, fully integrated ticketing solution and a self-service portal to centralize all customer requests, designed to stop manual management and help partners automate their business workflows, improving overall operational efficiency.

Major companies operating in the cloud-based ITSM market are developing and expanding their operations through strategic partnerships. Strategic partnerships refer to a process in which companies leverage each other's strengths and resources to achieve mutual benefits and success. For instance, in May 2022, International Business Machines Corporation (IBM), a US-based technology company, announced that it signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services Inc. (AWS), a US-based cloud computing and web services provider, with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) on AWS. It would provide clients with quick and easy access to IBM software that spans automation, data and AI, security, and sustainability capabilities built on Red Hat OpenShift Service on AWS (ROSA) and runs cloud-native on AWS.

In June 2024, Freshworks Inc., a US-based software company, acquired Device42 Inc. for an undisclosed sum. This acquisition bolsters Freshworks' IT Asset Management (ITAM) capabilities by providing a unified platform with enhanced IT Service Management (ITSM) features, including advanced asset discovery and risk management. It reinforces Freshworks' position in the ITSM market and highlights its dedication to delivering value to IT teams globally. Device42 Inc. is a US-based software development company that specializes in IT asset management (ITAM) and network management tools.

Major companies operating in the cloud-based itsm market include ServiceNow Inc., Hewlett Packard Enterprise Company, International Business Machines Corporation (IBM), BMC Software Inc., Broadcom Inc., Ivanti Inc., Hornbill Systems Limited, Microsoft Corporation, EasyVista Inc., Micro Focus International plc, Atlassian Corporation Plc, Alemba Limited, SysAid Technologies Ltd., Freshworks Inc., SolarWinds Corporation, Zendesk Inc., Agiloft Inc., TOPdesk International B. V., HappyFox Inc., Zoho Corporation Pvt. Ltd., InvGate Inc., Google Cloud IT Service Management (ITSM), Salesforce Service Cloud, SAP IT Service Management (ITSM), Atlassian Jira Service Desk, Ivanti Service Manager, HCL Remedy OnDemand

North America was the largest region in the cloud-based ISTM market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud-based itsm market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the cloud-based itsm market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The cloud based ITSM market includes revenues earned by entities by providing asset discovery management, configuration management, incident and problem management, self-service provisioning. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Cloud-Based ITSM Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on cloud-based itsm market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for cloud-based itsm ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The cloud-based itsm market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Component: Solutions; Services
  • 2) By Size: Small And Medium-Sized Enterprises (SMEs); Large Enterprises
  • 3) By End User: Telecom And IT; BFSI; Manufacturing; Retail; Healthcare; Education
  • Subsegments:
  • 1) By Solutions: Incident Management Software; Change Management Tools; Problem Management Solutions; Service Request Management; Knowledge Management Systems;
  • 2) By Services: Implementation Services; Training And Support Services; Consulting Services; Maintenance And Upgrades
  • Companies Mentioned: ServiceNow Inc.; Hewlett Packard Enterprise Company; International Business Machines Corporation (IBM); BMC Software Inc.; Broadcom Inc.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Cloud-Based ITSM Market Characteristics

3. Cloud-Based ITSM Market Trends And Strategies

4. Cloud-Based ITSM Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global Cloud-Based ITSM Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Cloud-Based ITSM PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Cloud-Based ITSM Market Growth Rate Analysis
  • 5.4. Global Cloud-Based ITSM Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Cloud-Based ITSM Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Cloud-Based ITSM Total Addressable Market (TAM)

6. Cloud-Based ITSM Market Segmentation

  • 6.1. Global Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Solutions
  • Services
  • 6.2. Global Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Small And Medium-Sized Enterprises (SMEs)
  • Large Enterprises
  • 6.3. Global Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Telecom And IT
  • BFSI
  • Manufacturing
  • Retail
  • Healthcare
  • Education
  • 6.4. Global Cloud-Based ITSM Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Incident Management Software
  • Change Management Tools
  • Problem Management Solutions
  • Service Request Management
  • Knowledge Management Systems
  • 6.5. Global Cloud-Based ITSM Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Implementation Services
  • Training And Support Services
  • Consulting Services
  • Maintenance And Upgrades

7. Cloud-Based ITSM Market Regional And Country Analysis

  • 7.1. Global Cloud-Based ITSM Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Cloud-Based ITSM Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Cloud-Based ITSM Market

  • 8.1. Asia-Pacific Cloud-Based ITSM Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Cloud-Based ITSM Market

  • 9.1. China Cloud-Based ITSM Market Overview
  • 9.2. China Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Cloud-Based ITSM Market

  • 10.1. India Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Cloud-Based ITSM Market

  • 11.1. Japan Cloud-Based ITSM Market Overview
  • 11.2. Japan Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Cloud-Based ITSM Market

  • 12.1. Australia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Cloud-Based ITSM Market

  • 13.1. Indonesia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Cloud-Based ITSM Market

  • 14.1. South Korea Cloud-Based ITSM Market Overview
  • 14.2. South Korea Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Cloud-Based ITSM Market

  • 15.1. Western Europe Cloud-Based ITSM Market Overview
  • 15.2. Western Europe Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Cloud-Based ITSM Market

  • 16.1. UK Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Cloud-Based ITSM Market

  • 17.1. Germany Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Cloud-Based ITSM Market

  • 18.1. France Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Cloud-Based ITSM Market

  • 19.1. Italy Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Cloud-Based ITSM Market

  • 20.1. Spain Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Cloud-Based ITSM Market

  • 21.1. Eastern Europe Cloud-Based ITSM Market Overview
  • 21.2. Eastern Europe Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Cloud-Based ITSM Market

  • 22.1. Russia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Cloud-Based ITSM Market

  • 23.1. North America Cloud-Based ITSM Market Overview
  • 23.2. North America Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Cloud-Based ITSM Market

  • 24.1. USA Cloud-Based ITSM Market Overview
  • 24.2. USA Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Cloud-Based ITSM Market

  • 25.1. Canada Cloud-Based ITSM Market Overview
  • 25.2. Canada Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Cloud-Based ITSM Market

  • 26.1. South America Cloud-Based ITSM Market Overview
  • 26.2. South America Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Cloud-Based ITSM Market

  • 27.1. Brazil Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Cloud-Based ITSM Market

  • 28.1. Middle East Cloud-Based ITSM Market Overview
  • 28.2. Middle East Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Cloud-Based ITSM Market

  • 29.1. Africa Cloud-Based ITSM Market Overview
  • 29.2. Africa Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Cloud-Based ITSM Market Competitive Landscape And Company Profiles

  • 30.1. Cloud-Based ITSM Market Competitive Landscape
  • 30.2. Cloud-Based ITSM Market Company Profiles
    • 30.2.1. ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. BMC Software Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Cloud-Based ITSM Market Other Major And Innovative Companies

  • 31.1. Ivanti Inc.
  • 31.2. Hornbill Systems Limited
  • 31.3. Microsoft Corporation
  • 31.4. EasyVista Inc.
  • 31.5. Micro Focus International plc
  • 31.6. Atlassian Corporation Plc
  • 31.7. Alemba Limited
  • 31.8. SysAid Technologies Ltd.
  • 31.9. Freshworks Inc.
  • 31.10. SolarWinds Corporation
  • 31.11. Zendesk Inc.
  • 31.12. Agiloft Inc.
  • 31.13. TOPdesk International B. V.
  • 31.14. HappyFox Inc.
  • 31.15. Zoho Corporation Pvt. Ltd.

32. Global Cloud-Based ITSM Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Cloud-Based ITSM Market

34. Recent Developments In The Cloud-Based ITSM Market

35. Cloud-Based ITSM Market High Potential Countries, Segments and Strategies

  • 35.1 Cloud-Based ITSM Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Cloud-Based ITSM Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Cloud-Based ITSM Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer