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市场调查报告书
商品编码
1675138

2025年客户分析全球市场报告

Customer Analytics Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10个工作天内

价格
简介目录

预计未来几年客户分析市场规模将快速成长。到 2029 年，这一数字将成长至 288.2 亿美元，复合年增长率为 19.9%。预测期间的成长归因于即时回应的即时分析、客户资料的道德使用、跨通路整合、超个人化和个人化以及客户之声 (VOC) 分析。预测期内的关键趋势包括协作客户分析平台、电子商务和数位管道的兴起、个人化的预测分析、人工智慧 (AI) 和机器学习 (ML) 的整合以及即时客户分析。

客户满意度的提高正在推动客户分析市场的扩张。这种快速成长的动力源自于留住客户、确保竞争优势、培养客户忠诚度、增强品牌知名度和推动整体业务进步的迫切需求。对提高客户满意度的追求将大大增加对客户分析的需求。客户分析是一种分析客户行为资料的技术，以帮助识别让客户满意或不满意的行为。客户分析使企业能够识别导致不满的模式并实施策略来留住现有客户。例如，2022年1月英国顾客满意度指数（UKCSI）与前一年同期比较去年同期上升1.6点，达到78.4（满分为100）。自从新冠疫情爆发以来，愿意为更好的服务支付更多费用的人数增加了8.1%。这一激增凸显了提高客户满意度的需求迅速增长，证明这是组织的首要任务。因此，对提高客户满意度的不断追求将推动客户分析市场的成长。

电子商务的成长正在大力推动客户分析市场的发展。电子商务是指透过互联网购买和销售商品和服务。客户分析为电子商务商家提供资料主导的洞察力，可以改善行销策略，增强客户体验，并简化营运。例如，2024年8月，美国联邦统计系统的主要机构美国人口普查局报告称，2024年第二季美国电子商务零售额达到2,916亿美元。与2023年同期相比成长了6.7%，与2024年第一季相比成长了1.3%。因此，电子商务的成长是客户分析市场的主要驱动力。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场 - 宏观经济情境 宏观经济情境包括利率、通膨、地缘政治、新冠疫情和市场復苏的影响

第五章 全球成长分析与策略分析框架

  • 世界客户分析 PESTEL 分析（政治、社会、科技、环境、法律、驱动因素、限制因素）
  • 最终用途产业分析
  • 全球客户分析市场：成长率分析
  • 全球顾客分析市场表现：规模与成长，2019-2024
  • 全球顾客分析市场预测：规模与成长，2024-2029 年，2034 年
  • 全球客户分析总目标市场 (TAM)

第六章市场区隔

  • 全球客户分析市场：按解决方案、效能和预测，2019-2024 年、2024-2029 年、2034 年
  • 社群媒体分析工具
  • 仪表板
  • 提取、转换、载入或管理资料
  • 网路分析工具
  • 报告
  • 客户之声（VOC）
  • 分析工具
  • 全球顾客分析市场：依组织规模、绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • 大型企业
  • 中小企业
  • 全球客户分析市场（依部署模式）：2019-2024 年、2024-2029 年、2034 年表现与预测
  • 本地
  • 云
  • 全球客户分析市场：按应用、效能和预测，2019-2024 年、2024-2029 年、2034 年
  • 品牌管理
  • 宣传活动管理
  • 取消管理
  • 客户行为分析
  • 产品管理
  • 其他用途
  • 全球客户分析市场：依最终用户、绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • BFSI
  • 批发和零售
  • 通讯和 IT
  • 实用工具
  • 卫生保健
  • 旅游与饭店
  • 其他最终用户
  • 全球顾客分析市场区隔（依社群媒体分析工具类型划分）、实际状况及预测（2019-2024 年、2024-2029 年及 2034 年）
  • 情绪分析工具
  • 社交聆听工具
  • 社群媒体参与度追踪
  • 影响者追踪与分析
  • 全球客户分析市场仪表板细分，按类型、实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 互动式仪表板
  • 即时资料视觉化仪錶板
  • KPI 仪表板
  • 可自订的报告仪表板
  • 全球客户分析市场，提取、转换、加载 (ETL) 或资料管理细分（按类型），实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 资料提取工具
  • 资料转换工具
  • 资料载入工具
  • 资料整合和清理工具
  • 全球客户分析市场、网路分析工具细分、类型、效能和预测（2019-2024 年、2024-2029 年预测、2034 年预测）
  • 网站流量分析工具
  • 使用者行为追踪工具
  • 转换率优化工具
  • A/B 测试工具
  • 全球客户分析市场，报告细分，按类型、实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 自动报告工具
  • 可自订的报告生成
  • 专案报告工具
  • 性能和投资回报率报告工具
  • 全球客户分析市场，依客户之声 (VOC) 类型细分，绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • 研究工具
  • 分析客户回馈和评论
  • 客户满意度和NPS工具
  • VOC资料文字分析
  • 全球顾客分析市场区隔（按分析工具类型、效能和预测），2019-2024 年、2024-2029 年、2034 年
  • 预测分析工具
  • 基于机器学习的分析工具
  • 资料探勘工具
  • 即时分析工具

第七章 区域和国家分析

  • 全球顾客分析市场：按地区、绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • 全球顾客分析市场：依国家、表现及预测，2019-2024 年、2024-2029 年、2034 年

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章 澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第十七章 德国市场

第十八章 法国市场

第十九章：义大利市场

第20章：西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第30章竞争格局与公司概况

  • 客户分析市场：竞争格局
  • 客户分析市场：公司简介
    • Alphabet Inc. Overview, Products and Services, Strategy and Financial Analysis
    • IBM Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • SAP SE Overview, Products and Services, Strategy and Financial Analysis

第31章 其他大型创新企业

  • Salesforce.Com Inc.
  • Clarity Insight
  • Adobe Systems Inc.
  • Pitney Bowes Inc.
  • SAS Institute Inc.
  • NICE Systems Ltd.
  • NGData NV
  • Teradata Corp.
  • Snowflake Inc.
  • Infogain Corporation
  • Neustar Inc.
  • Databricks Inc.
  • Amplitude Inc.
  • ContentSquare
  • Segment.io Inc.

第 32 章全球市场竞争基准化分析与仪表板

第33章 重大併购

第34章近期市场趋势

第 35 章 高市场潜力国家、细分市场与策略

  • 2029年顾客分析市场：提供新机会的国家
  • 2029年顾客分析市场：细分领域带来新机会
  • 2029年顾客分析市场：成长策略
    • 基于市场趋势的策略
    • 竞争对手的策略

第36章 附录

简介目录
Product Code: r26323

Customer analytics involves using tools and processes to analyze customer behavior data, aiding in making informed business decisions and improving customer engagement and retention.

Customer analytics solutions encompass a range of tools and approaches, including social media analytical tools, dashboards, data management (ETL), web analytics, reporting, voice of customer (VOC), and various analytical tools. Social media analytical tools specifically track, evaluate, and enhance social media performance. They incorporate graphical dashboards and data visualization techniques, offering users comprehensive insights into their social media presence. These solutions cater to enterprises of varying sizes ranging from large corporations to small and medium-sized enterprises (SMEs) and are deployed both on-premises and via cloud platforms. Industries across BFSI, wholesale and retail, telecommunications and IT, utilities, healthcare, travel and hospitality, among others, leverage these solutions for brand management, campaign optimization, churn analysis, customer behavior assessment, product management, and other pertinent purposes.

The customer analytics market research report is one of a series of new reports from The Business Research Company that provides customer analytics market statistics, including Customer analytics industry global market size, regional shares, competitors with a customer analytics market share, detailed customer analytics market segments, market trends and opportunities, and any further data you may need to thrive in the customer analytics industry. This customer analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The customer analytics market size has grown rapidly in recent years. It will grow from $11.88 billion in 2024 to $13.93 billion in 2025 at a compound annual growth rate (CAGR) of 17.2%. The growth in the historic period can be attributed to data explosion from multiple channels, shift towards personalization, importance of customer retention, emergence of social media influence, focus on customer journey mapping.

The customer analytics market size is expected to see rapid growth in the next few years. It will grow to $28.82 billion in 2029 at a compound annual growth rate (CAGR) of 19.9%. The growth in the forecast period can be attributed to real-time analytics for immediate action, ethical use of customer data, cross-channel integration, hyper-personalization and individualization, and voice of the customer (VOC) analytics. Major trends in the forecast period include collaborative customer analytics platforms, rise of e-commerce and digital channels, predictive analytics for personalization, integration of artificial intelligence (AI) and machine learning (ML), real-time customer analytics.

The escalating emphasis on heightened customer satisfaction is a significant catalyst propelling the expansion of the customer analytics market. This surge stems from the imperative to retain customers, secure a competitive edge, foster customer loyalty, bolster brand standing, and facilitate overall business advancement. The escalating pursuit of enhanced customer satisfaction is poised to substantially elevate the demand for customer analytics. This technology aids in discerning actions that either gratify or dissatisfy customers through the analysis of their behavioral data. Companies leveraging customer analytics can pinpoint patterns that contribute to dissatisfaction and implement strategies to retain their existing customer base. For instance, the UK Customer Satisfaction Index (UKCSI) for January 2022 increased by 1.6 points, reaching a score of 78.4 out of 100 compared to the previous year. There has been a noteworthy surge in individuals willing to pay more for superior service-an 8.1% increase since the onset of the COVID-19 pandemic. This surge underscores the burgeoning necessity for heightened customer satisfaction, establishing it as a foremost priority for organizations. Consequently, the escalating quest for enhanced customer satisfaction is poised to steer the growth of the customer analytics market.

The growth of e-commerce is significantly boosting the customer analytics market. E-commerce refers to the buying and selling of goods and services over the internet. Customer analytics provides e-commerce businesses with data-driven insights that enhance marketing strategies, improve customer experiences, and streamline operations. For instance, in August 2024, the United States Census Bureau, the principal agency of the U.S. federal statistical system, reported that retail e-commerce sales in the U.S. reached $291.6 billion in the second quarter of 2024. This represents a 6.7% increase compared to the same quarter in 2023 and a 1.3% rise from the first quarter of 2024. Therefore, the growth of e-commerce is a key driver of the customer analytics market.

Strategic partnerships are a dominant trend within the customer analytics sector, as major players join forces to elevate their customer analytics solutions through collaborative utilization of expertise, technology, and resources. These alliances play a crucial role in strengthening market positions. For instance, in May 2022, ADA, a Malaysia-based analytics, data, and AI company, partnered with Treasure Data, a US-based global customer data platform (CDP) company. This strategic collaboration aims to deliver comprehensive enterprise-level customer-centric solutions across ten key South and Southeast Asian markets, including South Korea. This partnership facilitates organizations in refining and customizing the customer journey, improving communication, and bridging data gaps. It leverages Treasure Data's sophisticated CDP capabilities in tandem with ADA's analytics, data, and AI solutions integrated with consumer models. The approach incorporates a CDP offering a unified customer perspective, supporting data integration and activation across various platforms from media to mobile to web, optimizing conversion rates, and ensuring robust technical support.

Prominent firms within the customer analytics landscape are embracing advanced technologies, particularly the integration of AI, as a strategic move to maintain their competitive edge. This fusion of AI within customer analytics equips businesses with sophisticated tools to comprehensively comprehend, engage with, and fulfill the evolving demands of their customer base. An illustrative case is Bharti Airtel, a multinational telecommunications services company based in India, which, in February 2023, partnered with NVIDIA, a US-based technology giant, to implement AI-driven speech analytics solutions for a transformative customer service initiative. By leveraging NVIDIA's Triton Inference Server and NeMo conversational AI framework, the deployed system can autonomously transcribe speech in 84% of incoming calls directed to Airtel's contact centers. This cutting-edge technology not only identifies areas for enhancement in agent-customer interactions but also facilitates Airtel, serving a vast customer base of over 360 million, in elevating their overall customer experience.

In March 2024, Accenture Plc, an Ireland-based company specializing in information technology (IT) services and management consulting, acquired GemSeek Ltd for an undisclosed amount. This acquisition aims to enhance Accenture Song's data and AI capabilities, allowing it to better assist clients in growing and maintaining customer relevance. GemSeek Ltd is a customer experience analytics provider based in Bulgaria.

Major companies operating in the customer analytics market include Alphabet Inc., IBM Corporation, Oracle Corporation, Microsoft Corporation, SAP SE, Salesforce.Com Inc., Clarity Insight, Adobe Systems Inc., Pitney Bowes Inc., SAS Institute Inc., NICE Systems Ltd., NGData NV, Teradata Corp., Snowflake Inc., Infogain Corporation, Neustar Inc., Databricks Inc., Amplitude Inc., ContentSquare, Segment.io Inc., Mixpanel, Customer Analytics LLC, Amperity Inc., Perfios Pvt. Ltd., Manthan System

North America was the largest region in the customer analytics market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the customer analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the customer analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The customer analytics market includes revenues earned by entities providing predictive analytics services, data visualization, information management, and segmentation, used in customer analytics for direct marketing, site selection, and customer relationship management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Customer Analytics Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on customer analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for customer analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The customer analytics market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Solution: Social Media Analytical Tools; Dashboard; Extract Transform Load Or Data Management; Web Analytical Tool; Reporting; Voice Of Customer (VOC); Analytical Tools
  • 2) By Organization Size: Large Enterprises; Small and Medium-Sized Enterprises (SMEs)
  • 3) By Deployment Mode: On-Premises; Cloud
  • 4) By Application: Brand Management; Campaign Management; Churn Management; Customer Behavioral Analysis; Product Management; Other Applications
  • 5) By End-User: BFSI; Wholesale and Retail; Telecommunication and IT; Utilities; Healthcare; Travel and Hospitality; Others End Users
  • Subsegments:
  • 1) By Social Media Analytical Tools: Sentiment Analysis Tools; Social Listening Tools; Social Media Engagement Tracking; Influencer Tracking And Analytics
  • 2) By Dashboard: Interactive Dashboards; Real-Time Data Visualization Dashboards; KPI Dashboards; Customizable Reporting Dashboards
  • 3) By Extract Transform Load (ETL) Or Data Management: Data Extraction Tools; Data Transformation Tools; Data Loading Tools; Data Integration and Cleansing Tools
  • 4) By Web Analytical Tool: Website Traffic Analysis Tools; User Behavior Tracking Tools; Conversion Rate Optimization Tools; A/B Testing Tools
  • 5) By Reporting: Automated Reporting Tools; Customizable Report Generation; Ad-Hoc Reporting Tools; Performance And ROI Reporting Tools
  • 6) By Voice Of Customer (VOC): Survey Tools; Customer Feedback And Review Analysis; Customer Satisfaction And NPS Tools; Text Analytics For VOC Data
  • 7) By Analytical Tools: Predictive Analytics Tools; Machine Learning-Based Analytics Tools; Data Mining Tools; Real-Time Analytics Tools
  • Companies Mentioned: Alphabet Inc.; IBM Corporation; Oracle Corporation; Microsoft Corporation; SAP SE
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Customer Analytics Market Characteristics

3. Customer Analytics Market Trends And Strategies

4. Customer Analytics Market - Macro Economic Scenario Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global Customer Analytics Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Customer Analytics PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Customer Analytics Market Growth Rate Analysis
  • 5.4. Global Customer Analytics Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Customer Analytics Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Customer Analytics Total Addressable Market (TAM)

6. Customer Analytics Market Segmentation

  • 6.1. Global Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Social Media Analytical Tools
  • Dashboard
  • Extract Transform Load Or Data Management
  • Web Analytical Tool
  • Reporting
  • Voice Of Customer (VOC)
  • Analytical Tools
  • 6.2. Global Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Large Enterprises
  • Small and Medium-Sized Enterprises (SMEs)
  • 6.3. Global Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • On-Premises
  • Cloud
  • 6.4. Global Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Brand Management
  • Campaign Management
  • Churn Management
  • Customer Behavioral Analysis
  • Product Management
  • Other Applications
  • 6.5. Global Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • BFSI
  • Wholesale and Retail
  • Telecommunication and IT
  • Utilities
  • Healthcare
  • Travel and Hospitality
  • Other End Users
  • 6.6. Global Customer Analytics Market, Sub-Segmentation Of Social Media Analytical Tools, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Sentiment Analysis Tools
  • Social Listening Tools
  • Social Media Engagement Tracking
  • Influencer Tracking And Analytics
  • 6.7. Global Customer Analytics Market, Sub-Segmentation Of Dashboard, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Interactive Dashboards
  • Real-Time Data Visualization Dashboards
  • KPI Dashboards
  • Customizable Reporting Dashboards
  • 6.8. Global Customer Analytics Market, Sub-Segmentation Of Extract Transform Load (ETL) Or Data Management, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Data Extraction Tools
  • Data Transformation Tools
  • Data Loading Tools
  • Data Integration and Cleansing Tools
  • 6.9. Global Customer Analytics Market, Sub-Segmentation Of Web Analytical Tool, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Website Traffic Analysis Tools
  • User Behavior Tracking Tools
  • Conversion Rate Optimization Tools
  • A/B Testing Tools
  • 6.10. Global Customer Analytics Market, Sub-Segmentation Of Reporting, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Automated Reporting Tools
  • Customizable Report Generation
  • Ad-Hoc Reporting Tools
  • Performance And ROI Reporting Tools
  • 6.11. Global Customer Analytics Market, Sub-Segmentation Of Voice Of Customer (VOC), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Survey Tools
  • Customer Feedback And Review Analysis
  • Customer Satisfaction And NPS Tools
  • Text Analytics For VOC Data
  • 6.12. Global Customer Analytics Market, Sub-Segmentation Of Analytical Tools, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Predictive Analytics Tools
  • Machine Learning-Based Analytics Tools
  • Data Mining Tools
  • Real-Time Analytics Tools

7. Customer Analytics Market Regional And Country Analysis

  • 7.1. Global Customer Analytics Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Customer Analytics Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Customer Analytics Market

  • 8.1. Asia-Pacific Customer Analytics Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Customer Analytics Market

  • 9.1. China Customer Analytics Market Overview
  • 9.2. China Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Customer Analytics Market

  • 10.1. India Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Customer Analytics Market

  • 11.1. Japan Customer Analytics Market Overview
  • 11.2. Japan Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Customer Analytics Market

  • 12.1. Australia Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Customer Analytics Market

  • 13.1. Indonesia Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Customer Analytics Market

  • 14.1. South Korea Customer Analytics Market Overview
  • 14.2. South Korea Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Customer Analytics Market

  • 15.1. Western Europe Customer Analytics Market Overview
  • 15.2. Western Europe Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Customer Analytics Market

  • 16.1. UK Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Customer Analytics Market

  • 17.1. Germany Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Customer Analytics Market

  • 18.1. France Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Customer Analytics Market

  • 19.1. Italy Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Customer Analytics Market

  • 20.1. Spain Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Customer Analytics Market

  • 21.1. Eastern Europe Customer Analytics Market Overview
  • 21.2. Eastern Europe Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Customer Analytics Market

  • 22.1. Russia Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Customer Analytics Market

  • 23.1. North America Customer Analytics Market Overview
  • 23.2. North America Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Customer Analytics Market

  • 24.1. USA Customer Analytics Market Overview
  • 24.2. USA Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Customer Analytics Market

  • 25.1. Canada Customer Analytics Market Overview
  • 25.2. Canada Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Customer Analytics Market

  • 26.1. South America Customer Analytics Market Overview
  • 26.2. South America Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Customer Analytics Market

  • 27.1. Brazil Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Customer Analytics Market

  • 28.1. Middle East Customer Analytics Market Overview
  • 28.2. Middle East Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Customer Analytics Market

  • 29.1. Africa Customer Analytics Market Overview
  • 29.2. Africa Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Customer Analytics Market Competitive Landscape And Company Profiles

  • 30.1. Customer Analytics Market Competitive Landscape
  • 30.2. Customer Analytics Market Company Profiles
    • 30.2.1. Alphabet Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. IBM Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. SAP SE Overview, Products and Services, Strategy and Financial Analysis

31. Customer Analytics Market Other Major And Innovative Companies

  • 31.1. Salesforce.Com Inc.
  • 31.2. Clarity Insight
  • 31.3. Adobe Systems Inc.
  • 31.4. Pitney Bowes Inc.
  • 31.5. SAS Institute Inc.
  • 31.6. NICE Systems Ltd.
  • 31.7. NGData NV
  • 31.8. Teradata Corp.
  • 31.9. Snowflake Inc.
  • 31.10. Infogain Corporation
  • 31.11. Neustar Inc.
  • 31.12. Databricks Inc.
  • 31.13. Amplitude Inc.
  • 31.14. ContentSquare
  • 31.15. Segment.io Inc.

32. Global Customer Analytics Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Customer Analytics Market

34. Recent Developments In The Customer Analytics Market

35. Customer Analytics Market High Potential Countries, Segments and Strategies

  • 35.1 Customer Analytics Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Customer Analytics Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Customer Analytics Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer